BEYOND ADR: A SYSTEMS APPROACH TO CONFLICT
MANAGEMENT

The "integrated conflict management system (ICMS) focuses on the "front end" of dispute-prevention. Skills, structures and support are introduced with the goal of creating a culture of conflict competence, "where every employee can raise every concern with confidence, knowing that it will be respectfully received and responsibly dealt with." The reach of ICMS includes peer to peer conflicts, and how decisions are made and communicated.

Presenters:   Jennifer Lynch, Q.C.
President, PDG People Developmental Global Inc.

Deborah, Katz, Esquire
TSA Model Workplace Program Executive
Sponsored by:   The Inter-Agency ADR Working Group (IADRWG) Workplace Section
Date:   April 11, 2005
Time:   1:00 PM - 2:30 PM

Please allow extra time for security procedures
Location:   Department of Energy
1000 Independence Ave, SW
Room GJ-015

Orange/Blue line-Smithsonian/Holocaust Museum/Bureau of Engraving and Printing Exit or; Yellow Line-L'Enfant Plaza/Maryland Avenue Exit

Questions? Call Cindy Mazur, the ADR Specialist at FEMA 202/646-4094. To RSVP please contact Cindy at cindy.mazur@dhs.gov; or Pamela Pontillo at Pamela.Pontillo@hq.doe.gov

If you would like to be present via conference call, please contact Pamela Pontillo, above.