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U. S. DEPARTMENT OF JUSTICE

Corrective Action Report

Issue and Milestone Schedule

Date of Submission
First Quarter Update:
Second Quarter Update:
Third Quarter Update:
End of Year Report: 12/02/02

Issue Title

Organizational and Management Issues

Issue ID
1997-4809

Organization
Immigration and Naturalization Service

Date First
Initiated

10/01/97

Original Target for Completion

10/01/97

Current Target for Completion

09/30/03

Actual Date of Completion

Issue Type (Organization Rating)


Material Weakness

Source Title

GAO/GGD-97-132

Date of Source Report

Issue Type (DOJ Rating)

Material Weakness

Issue Description

In July 1997, the General Accounting Office (GAO) issued a report on its efforts to follow up on a previous Immigration and Naturalization Service (INS) management report to determine whether steps had been taken to correct some of the most significant management problems identified in its initial report.  The GAO found that the INS must take steps to further resolve management problems, to include clarification of lines of communication and dissemination of organizational policies and guidelines through manuals.

What We Will Do About It

The first 4 milestones have been completed.

October 2002 Update

As of the end of FY 2002, the four field manuals being tracked throughout FY 2002 (Adjudicator's Field Manual (AFM), Deportation Officer's Field Manual (DOFM), Inspector's Field Manual (IFM), and Special Agent's Field Manual (SAFM)) are 64 percent complete (i.e., the material has been written and sent to other units for concurrence and signature), with 53 percent published and available both on-line and in CD format.  The individual field manual percentages are:  AFM 75 percent complete/52 percent published; DOFM 18 percent complete/18 percent published; IFM 98 percent complete/98 percent published; SAFM 64 percent complete/43 percent published. 

It should be noted that the personnel vacancy in the DOFM unit, which existed at the beginning of FY 2002, was not filled until the end of August 2002 and that the personnel vacancy created at the beginning of January 2002 remains unfilled.  Over the course of FY 2002, the project operated at an average staffing level of 58 percent.

Milestones

Original Target Date

Current Target Date

Actual Date of Completion

1. Review the roles and responsibilities of the various organizational entities to determine if there are more effective ways to distribute functions among these entities.

11/30/97

 

02/15/98

2. Based on the results of this review, realign, clarify, and integrate the roles and responsibilities of the various organizational entities.

04/30/98

 

11/30/98

3. Implement deployment planning process on a pilot basis.

09/30/98

 

09/30/98

4. Revise and review administrative manuals.

09/30/98

 

09/30/98

5. Develop new field manuals containing policies and procedures on how to implement the immigration laws.

03/30/00

09/30/03

 

How We Will Know It Is Fixed

This issue will be resolved upon the dissemination of all four manuals and a procedure is in place for timely updating.