"About 1 year ago, Chattanooga was unfortunate in having two police-related shootings in a very short period of time. [CRS Conciliators] ... assisted the Chattanooga Police Department in answering the concerns of the citizens and calming the city regarding those shootings.

Their expertise and efficiency brought this matter to a close, with everyone feeling that their questions had been answered concerning the details of the shootings. They were dedicated and thorough in their work and left no room for speculation or conjecture."

J. L. Dotson, Chief of Police

Chattanooga, Tennessee Letter to the Attorney General, March 8, 1999