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The Facility Review Management System (FRMS) is an automated process
that manages the OFDT's annual detention facility Quality Assurance
Review activities and information. OFDT uses the FRMS tool to help
ensure that detention facilities provide safe, secure, humane,
conditions of confinement that also protect both statutory and
constitutional rights of detainees and provide basic services in
an acceptable manner. These reviews are conducted at all private
detention facilities under contract to the United States Marshals
Service or the Office of the Federal Detention Trustee, and those
state and local facilities with Intergovernmental Agreements (IGA)
with an average daily population of 480 or more Federal detainees.
How FRMS Works
The FRMS manages workflow, captures data and presents screen-rendered
checklists that Subject Matter Expert reviewers use to record information
about the conditions of confinement at a facility. The checklist
contain areas of inquiry (AOI) as they relate to compliance with
the Federal Performance-Based Detention Standards , which are used
to ensure Federal detainees housed in private facilities and IGAs
are being adequately and sufficiently provided for while being
housed in non- federal detention facilities.
OFDT uses contracted Subject Matter Experts (SMEs) to perform Quality
Assurance Reviews (QARs) and gather information regarding a
facility's conditions of confinement using the FRMS. The FRMS manages
necessary changes and the integration of separate detention functional
areas. It supports the transfer of facility information, generates
a final report and supports the collection of trend and analysis
data. FRMS features a review checklist consisting of the 59 Federal
Performance Based Detention Standards which are presented in AOI.
These AOI are organized into nine functional checklists consisting
of 560 individual AOI, of which 19 are designated as a key function.
Failure to meet the minimal levels of acceptance or performance
in a key function area would trigger serious remedial actions.
OFDT QAR teams generally consist of one Senior Project Manager
and 4 SMEs with expertise in Administration and Management, Healthcare,
Security & Control, Food Service, Staff/Detainee Communication,
Safety and Sanitation, Services and Programs, and Workforce Integrity
and Detainee Discrimination. Upon completion of the QAR report,
the Detention Standards and Compliance Division reviews the report
and assigns one of five available ratings to the facility: Excellent,
Good, Acceptable, Deficient or At Risk. This information is entered
into the Detention Services Network to provide consolidated facility
information and historic data.
The OFDT Service Desk provides technical support and training for all steady-state applications, including FRMS. The team consists of service desk personnel, programmers and trainers. Contact information for the OFDT Service Desk can be found in the red box to the left.
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