Via E-Mail and U.S. Mail
Miriam Baer, Esq.
Dear Ms. Baer:
Per my staff's discussion with Charlene Moody, I write to share our views concerning the North Carolina Real Estate Commission's (the "Commission") regulation of fee-for-service brokers, including entry-only brokers. As you may know, the Department of Justice has worked with state policymakers from across the country to provide the Antitrust Division's expertise evaluating rules and laws that may affect consumers and competition. The Department believes that two clarifications to the rules governing real estate brokers would make the range of choices in brokerage services clearer to consumers, and would further promote competition in the real estate brokerage industry in North Carolina
First, we are concerned that the Working with Real Estate Agents guide, which we understand must be provided by brokers to prospective clients per 21 N.C.A.C. § 58A.0104(c), may not adequately inform sellers that they have the option to purchase one, some or a full range of brokerage services. Thus, we urge the Commission to consider the following revision (underlined below) to the Working with Real Estate Agents guide that would make clear that consumers can choose to purchase a variety of services from a broker. The second underlined sentence below is copied from the Buyers section of the guide.
Second, it is our understanding that the North Carolina Real Estate Commission Rules may not delineate when representation by an entry-only agent begins and ends. This may cause confusion, for instance, when an entry-only broker has completed the task for which she was retained (and any other legal obligations) well before the sale is closed. We suggest that an entry-only broker's representation may end when the client's property has been entered successfully in the multiple listing service and she has completed any other requirements under the law, since entry in the MLS is the only task for which the client wishes to contract. We would be happy to discuss this further with you.
Competition among real estate brokers has brought significant benefits to North Carolina consumers. Allowing consumers a meaningful choice among different brokerage options is good for competition and consumers. Accordingly, we urge you to consider the above clarifications in order that North Carolina consumers understand as clearly as possible the choices they have in brokerage services.
We would be happy to answer any questions you or other members of the Commission may have. Please contact Matthew Bester (202-353-3491) of my staff with any questions.
cc: Charlene Moody, Esq.