ITM Appendix B(1)

Question-by-Question Responses to the ITM Accessibility Checklist:

Statistics by Type of ITM

For Question 1 of the ITM Accessibility Checklist (Can users change sound settings, such as volume?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (10 / 36 or 27.8%); No (17 / 36 or 47.2%); Not Applicable (9 / 36 or 25%)

Automated teller machine (ATM): Yes (0 / 25 or 0%); No (18 / 25 or 72%); Not Applicable (7 / 25 or 28%)

Point of sale card payment system: Yes (0 / 5 or 0%); No (3 / 5 or 60%); Not Applicable (2 / 5 or 40%)

Other: Yes (2 / 15 or 13.3%); No (5 / 15 or 33.3%); Not Applicable (8 / 15 or 53.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 2 of the ITM Accessibility Checklist (For all visual information and cues, are there simultaneous corresponding audible information and cues?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (7 / 36 or 19.4%); No (27 / 36 or 75%); Not Applicable (2 / 36 or 5.6%)

Automated teller machine (ATM): Yes (12 / 25 or 48%); No (12 / 25 or 48%); Not Applicable (1 / 25 or 4%)

Point of sale card payment system: Yes (1 / 5 or 20%); No (2 / 5 or 40%); Not Applicable (2 / 5 or 40%)

Other: Yes (3 / 15 or 20%); No (8 / 15 or 53.3%); Not Applicable (4 / 15 or 26.7%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 3 of the ITM Accessibility Checklist (Is there sufficient contrast between foreground and background colors or tones so that a person with low vision can use the technology, or is it possible for the user to select foreground and background colors?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (24 / 36 or 66.7%); No (9 / 36 or 25%); Not Applicable (3 / 36 or 8.3%)

Automated teller machine (ATM): Yes (19 / 25 or 76%); No (4 / 25 or 16%); Not Applicable (2 / 25 or 8%)

Point of sale card payment system: Yes (3 / 5 or 60%); No (1 / 5 or 20%); Not Applicable (1 / 5 or 20%)

Other: Yes (6 / 15 or 40%); No (4 / 15 or 26.7%); Not Applicable (5 / 15 or 33.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 4 of the ITM Accessibility Checklist (Is all text information displayed large enough that it can be read by someone with low vision, or is it possible for the user to select an enlarged display?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (18 / 36 or 50%); No (18 / 36 or 50%); Not Applicable (0 / 36 or 0%)

Automated teller machine (ATM): Yes (18 / 25 or 72%); No (6 / 25 or 24%); Not Applicable (1 / 25 or 4%)

Point of sale card payment system: Yes (2 / 5 or 40%); No (3 / 5 or 60%); Not Applicable (0 / 5 or 0%)

Other: Yes (6 / 15 or 40%); No (4 / 15 or 26.7%); Not Applicable (5 / 15 or 33.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 5 of the ITM Accessibility Checklist (Can users select speech input?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (1 / 36 or 2.8%); No (30 / 36 or 83.3%); Not Applicable (5 / 36 or 13.9%)

Automated teller machine (ATM): Yes (1 / 25 or 4%); No (22 / 25 or 88%); Not Applicable (2 / 25 or 8%)

Point of sale card payment system: Yes (0 / 5 or 0%); No (4 / 5 or 80%); Not Applicable (1 / 5 or 20%)

Other: Yes (0 / 15 or 0%); No (9 / 15 or 60%); Not Applicable (6 / 15 or 40%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 6 of the ITM Accessibility Checklist (If speech input is used, is an alternative method available for inputting information, such as typing on a keyboard or scanning printed material, so that someone who cannot speak can use the technology?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (7 / 36 or 19.4%); No (6 / 36 or 16.7%); Not Applicable (23 / 36 or 63.9%)

Automated teller machine (ATM): Yes (1 / 25 or 4%); No (3 / 25 or 12%); Not Applicable (21 / 25 or 84%)

Point of sale card payment system: Yes (0 / 5 or 0%); No (1 / 5 or 20%); Not Applicable (4 / 5 or 80%)

Other: Yes (1 / 15 or 6.7%); No (2 / 15 or 13.3%); Not Applicable (12 / 15 or 80%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 7 of the ITM Accessibility Checklist (For all sounds cues and audible information, such as "beeps," are there simultaneous corresponding visual cues and information?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (13 / 36 or 36.1%); No (10 / 36 or 27.8%); Not Applicable (13 / 36 or 36.1%)

Automated teller machine (ATM): Yes (20 / 25 or 80%); No (3 / 25 or 12%); Not Applicable (2 / 25 or 8%)

Point of sale card payment system: Yes (2 / 5 or 40%); No (1 / 5 or 20%); Not Applicable (2 / 5 or 40%)

Other: Yes (5 / 15 or 33.3%); No (0 / 15 or 0%); Not Applicable (10 / 15 or 66.7%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 8 of the ITM Accessibility Checklist (Is there a headphone jack to enable the user to use an assistive listening system to access audible information?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (3 / 36 or 8.3%); No (27 / 36 or 75%); Not Applicable (6 / 36 or 16.7%)

Automated teller machine (ATM): Yes (0 / 25 or 0%); No (21 / 25 or 84%); Not Applicable (4 / 25 or 16%)

Point of sale card payment system: Yes (0 / 5 or 0%); No (3 / 5 or 60%); Not Applicable (2 / 5 or 40%)

Other: Yes (0 / 15 or 0%); No (6 / 15 or 40%); Not Applicable (9 / 15 or 60%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 9 of the ITM Accessibility Checklist (Can users simultaneously change the visual display settings and the sound settings?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (2 / 36 or 5.6%); No (27 / 36 or 75%); Not Applicable (7 / 36 or 19.4%)

Automated teller machine (ATM): Yes (0 / 25 or 0%); No (19 / 25 or 76%); Not Applicable (6 / 25 or 24%)

Point of sale card payment system: Yes (0 / 5 or 0%); No (3 / 5 or 60%); Not Applicable (2 / 5 or 40%)

Other: Yes (1 / 15 or 6.7%); No (6 / 15 or 40%); Not Applicable (8 / 15 or 53.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 10 of the ITM Accessibility Checklist (Can the user read displayed output with a tactile display such as Braille?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (1 / 36 or 2.8%); No (32 / 36 or 88.9%); Not Applicable (3 / 36 or 8.3%)

Automated teller machine (ATM): Yes (6 / 25 or 24%); No (19 / 25 or 76%); Not Applicable (0 / 25 or 0%)

Point of sale card payment system: Yes (0 / 5 or 0%); No (4 / 5 or 80%); Not Applicable (1 / 5 or 20%)

Other: Yes (0 / 15 or 0%); No (14 / 15 or 93.3%); Not Applicable (1 / 15 or 6.7%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 11 of the ITM Accessibility Checklist (Does the technology allow the user to use scanning input?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (0 / 36 or 0%); No (28 / 36 or 77.8%); Not Applicable (8 / 36 or 22.2%)

Automated teller machine (ATM): Yes (0 / 25 or 0%); No (22 / 25 or 88%); Not Applicable (3 / 25 or 12%)

Point of sale card payment system: Yes (0 / 5 or 0%); No (4 / 5 or 80%); Not Applicable (1 / 5 or 20%)

Other: Yes (1 / 15 or 6.7%); No (12 / 15 or 80%); Not Applicable (2 / 15 or 13.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 12 of the ITM Accessibility Checklist (Is the technology manufactured such that it allows a person using a wheelchair to approach the technology, including all controls, dispensers, receptacles, and other operable equipment, with either a forward or parallel approach?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (32 / 36 or 88.9%); No (4 / 36 or 11.1%); Not Applicable (0 / 36 or 0%)

Automated teller machine (ATM): Yes (23 / 25 or 92%); No (2 / 25 or 8%); Not Applicable (0 / 25 or 0%)

Point of sale card payment system: Yes (3 / 5 or 60%); No (1 / 5 or 20%); Not Applicable (1 / 5 or 20%)

Other: Yes (12 / 15 or 80%); No (1 / 15 or 6.7%); Not Applicable (2 / 15 or 13.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 13 of the ITM Accessibility Checklist (Is the technology manufactured so that, if the equipment is properly paced, the highest operable part of controls, dispensers, receptacles, and other operable parts fall within at least one of the following reach ranges?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (29 / 36 or 80.6%); No (5 / 36 or 13.9%); Not Applicable (2 / 36 or 5.6%)

Automated teller machine (ATM): Yes (23 / 25 or 92%); No (2 / 25 or 8%); Not Applicable (0 / 25 or 0%)

Point of sale card payment system: Yes (3 / 5 or 60%); No (1 / 5 or 20%); Not Applicable (1 / 5 or 20%)

Other: Yes (12 / 15 or 80%); No (1 / 15 or 6.7%); Not Applicable (2 / 15 or 13.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 14 of the ITM Accessibility Checklist (If electrical and communication system receptacles are provided, are they mounted no less than 15 inches above the floor?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (13 / 36 or 36.1%); No (4 / 36 or 11.1%); Not Applicable (19 / 36 or 52.8%)

Automated teller machine (ATM): Yes (5 / 25 or 20%); No (2 / 25 or 8%); Not Applicable (18 / 25 or 72%)

Point of sale card payment system: Yes (2 / 5 or 40%); No (0 / 5 or 0%); Not Applicable (3 / 5 or 60%)

Other: Yes (5 / 15 or 33.3%); No (1 / 15 or 6.7%); Not Applicable (9 / 15 or 60%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 15 of the ITM Accessibility Checklist (Are all controls and operating mechanisms operable with one hand and operable without tight grasping, pinching, or twisting of the wrist?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (35 / 36 or 97.2%); No (0 / 36 or 0%); Not Applicable (1 / 36 or 2.8%)

Automated teller machine (ATM): Yes (24 / 25 or 96%); No (1 / 25 or 4%); Not Applicable (0 / 25 or 0%)

Point of sale card payment system: Yes (5 / 5 or 100%); No (0 / 5 or 0%); Not Applicable (0 / 5 or 0%)

Other: Yes (12 / 15 or 80%); No (1 / 15 or 6.7%); Not Applicable (2 / 15 or 13.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 16 of the ITM Accessibility Checklist (Is the force required to operate or activate the controls no greater than 5 lbf?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (31 / 36 or 86.1%); No (3 / 36 or 8.3%); Not Applicable (2 / 36 or 5.6%)

Automated teller machine (ATM): Yes (19 / 25 or 76%); No (2 / 25 or 8%); Not Applicable (4 / 25 or 16%)

Point of sale card payment system: Yes (3 / 5 or 60%); No (2 / 5 or 40%); Not Applicable (0 / 5 or 0%)

Other: Yes (9 / 15 or 60%); No (4 / 15 or 26.7%); Not Applicable (2 / 15 or 13.3%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 17 of the ITM Accessibility Checklist (Are instructions and all information for use accessible to and independently usable by persons with disabilities affecting vision?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (3 / 36 or 8.3%); No (30 / 36 or 83.3%); Not Applicable (3 / 36 or 8.3%)

Automated teller machine (ATM): Yes (10 / 25 or 40%); No (15 / 25 or 60%); Not Applicable (0 / 25 or 0%)

Point of sale card payment system: Yes (1 / 5 or 20%); No (3 / 5 or 60%); Not Applicable (1 / 5 or 20%)

Other: Yes (1 / 15 or 6.7%); No (11 / 15 or 73.3%); Not Applicable (3 / 15 or 20%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)

For Question 18 of the ITM Accessibility Checklist (Is the technology manufactured in such a way that it can be made detectable to blind persons who use canes to detect objects in their path?), components provided the following responses for the following categories of ITM:

Information or computer kiosk: Yes (24 / 36 or 66.7%); No (9 / 36 or 25%); Not Applicable (3 / 36 or 8.3%)

Automated teller machine (ATM): Yes (18 / 25 or 72%); No (5 / 25 or 20%); Not Applicable (2 / 25 or 8%)

Point of sale card payment system: Yes (2 / 5 or 40%); No (0 / 5 or 0%); Not Applicable (3 / 5 or 60%)

Other: Yes (4 / 15 or 26.7%); No (5 / 15 or 33.3%); Not Applicable (6 / 15 or 40%)

Ticket vending machine: Yes (0 / 1 or 0%); No (1 / 1 or 100%); Not Applicable (0 / 1 or 0%)


1. This document is available on the Department of Justice's section 508 Web site (www.usdoj.gov/crt/508). People with disabilities may request copies in Braille, large print, or on computer disk by calling 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).


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