Software Appendix A(1)

Data Tables

Table 1: Software Not Providing Keyboard Equivalent Actions for All Mouse Actions (Q1)

Type of Agency Number / Total
Overall (All Agencies) 221 / 1676
Cabinet Level Agencies 129 / 959
All Large Agencies 19 / 207
All Medium Agencies 34 / 185
All Small Agencies 16 / 168
All Very Small Agencies 23 / 157

Table 2: Software Not Providing Clear and Precise Instructions for all Keyboard Functions as Part of the User Documentation (Q2)

Type of Agency Number / Total
Overall (All Agencies) 428 / 1676
Cabinet Level Agencies 250 / 959
All Large Agencies 48 / 207
All Medium Agencies 54 / 185
All Small Agencies 39 / 168
All Very Small Agencies 37 / 157

Table 3: Software Without Widely Available Keyboard Instructions Available to All Users in Component (Q3)

Type of Agency Number / Total
Overall (All Agencies) 496 / 1676
Cabinet Level Agencies 310 / 959
All Large Agencies 43 / 207
All Medium Agencies 52 / 185
All Small Agencies 43 / 168
All Very Small Agencies 48 / 157

Table 4: Software Not Providing a Logical Tabbing Order Among Fields, Text Boxes, and Focal Points (Q4)

Type of Agency Number / Total
Overall (All Agencies) 232 / 1676
Cabinet Level Agencies 143 / 959
All Large Agencies 19 / 207
All Medium Agencies 31 / 185
All Small Agencies 11 / 168
All Very Small Agencies 28 / 157

Table 5: Software Where Focus Does Not Follow Logical Tabbing Order In Navigating Screens and Dialog Boxes (Q5)

Type of Agency Number / Total
Overall (All Agencies) 233 / 1676
Cabinet Level Agencies 148 / 959
All Large Agencies 16 / 207
All Medium Agencies 35 / 185
All Small Agencies 10 / 168
All Very Small Agencies 24 / 157

Table 6: Software Where Focal Point Is Not Well-Defined or Not Providing Movement Through Keyboard Navigation (Q6)

Type of Agency Number / Total
Overall (All Agencies) 300 / 1676
Cabinet Level Agencies 183 / 959
All Large Agencies 30 / 207
All Medium Agencies 44 / 185
All Small Agencies 13 / 168
All Very Small Agencies 30 / 157

Table 7: Software Without Shortcut Keys to All Pull-down Menus (Q7)

Type of Agency Number / Total
Overall (All Agencies) 618 / 1676
Cabinet Level Agencies 356 / 959
All Large Agencies 123 / 207
All Medium Agencies 67 / 185
All Small Agencies 33 / 168
All Very Small Agencies 39 / 157

Table 8: Software That Does Not Support Existing Accessibility Features Built Into the Operating System (Q8)

Type of Agency Number / Total
Overall (All Agencies) 236 / 1676
Cabinet Level Agencies 160 / 959
All Large Agencies 18 / 207
All Medium Agencies 27 / 185
All Small Agencies 21 / 168
All Very Small Agencies 10 / 157

Table 9: Software Requiring a Timed Response that Does Not Permit Users to Modify the Timing Parameters (Q9)

Type of Agency Number / Total
Overall (All Agencies) 185 / 1676
Cabinet Level Agencies 107 / 959
All Large Agencies 27 / 207
All Medium Agencies 36 / 185
All Small Agencies 10 / 168
All Very Small Agencies 5 / 157

Table 10: Software Not Providing Descriptions and Labels for Fields in a Manner that is Easy for Screen Reading Software to Associate Labels with Corresponding Fields (Q10)

Type of Agency Number / Total
Overall (All Agencies) 402 / 1676
Cabinet Level Agencies 208 / 959
All Large Agencies 75 / 207
All Medium Agencies 51 / 185
All Small Agencies 40 / 168
All Very Small Agencies 28 / 157

Table 11: Software Without Clearly Named Labels for Every Window, Object, and Control (Q11)

Type of Agency Number / Total
Overall (All Agencies) 139 / 1676
Cabinet Level Agencies 77 / 959
All Large Agencies 15 / 207
All Medium Agencies 14 / 185
All Small Agencies 22 / 168
All Very Small Agencies 11 / 157

Table 12: Software That Uses Owner-Drawn or Custom Controls (Q12)

Type of Agency Number / Total
Overall (All Agencies) 249 / 1676
Cabinet Level Agencies 158 / 959
All Large Agencies 25 / 207
All Medium Agencies 28 / 185
All Small Agencies 15 / 168
All Very Small Agencies 23 / 157

Table 13: Software Without Option for Displaying Text on Icons (Q13)

Type of Agency Number / Total
Overall (All Agencies) 296 / 1676
Cabinet Level Agencies 160 / 959
All Large Agencies 41 / 207
All Medium Agencies 37 / 185
All Small Agencies 29 / 168
All Very Small Agencies 29 / 157

Table 14: Software Not Providing Use of Icons Consistently (Q14)

Type of Agency Number / Total
Overall (All Agencies) 76 / 1676
Cabinet Level Agencies 49 / 959
All Large Agencies 6 / 207
All Medium Agencies 10 / 185
All Small Agencies 7 / 168
All Very Small Agencies 4 / 157

Table 15: Software Not Providing Menus with text Equivalents for all Icon Features on Menu, Tool, and Format Bars (Q15)

Type of Agency Number / Total
Overall (All Agencies) 149 / 1676
Cabinet Level Agencies 75 / 959
All Large Agencies 24 / 207
All Medium Agencies 25 / 185
All Small Agencies 11 / 168
All Very Small Agencies 14 / 157

Table 16: Software Not Providing Visual Alerts for All Audio Alerts (Q16)

Type of Agency Number / Total
Overall (All Agencies) 167 / 1676
Cabinet Level Agencies 97 / 959
All Large Agencies 17 / 207
All Medium Agencies 18 / 185
All Small Agencies 19 / 168
All Very Small Agencies 16 / 157

Table 17: Software Not Supporting the "Show Sounds" Feature Built into the Operating System (Q17)

Type of Agency Number / Total
Overall (All Agencies) 305 / 1676
Cabinet Level Agencies 151 / 959
All Large Agencies 42 / 207
All Medium Agencies 42 / 185
All Small Agencies 43 / 168
All Very Small Agencies 27 / 157

Table 18: Software Not Permitting User to Disable or Adjust Sound Volume (Q18)

Type of Agency Number / Total
Overall (All Agencies) 175 / 1676
Cabinet Level Agencies 102 / 959
All Large Agencies 13 / 207
All Medium Agencies 19 / 185
All Small Agencies 30 / 168
All Very Small Agencies 11 / 157

Table 19: Software with Audio Output that Is Not Displayed in a Visual Format (Q19)

Type of Agency Number / Total
Overall (All Agencies) 225 / 1676
Cabinet Level Agencies 117 / 959
All Large Agencies 28 / 207
All Medium Agencies 33 / 185
All Small Agencies 27 / 168
All Very Small Agencies 20 / 157

Table 20: Software with Patterned Backgrounds Behind Text or Important Graphics (Q20)

Type of Agency Number / Total
Overall (All Agencies) 265 / 1676
Cabinet Level Agencies 156 / 959
All Large Agencies 24 / 207
All Medium Agencies 49 / 185
All Small Agencies 16 / 168
All Very Small Agencies 20 / 157

Table 21: Software Not Permitting User to Override Default Fonts for Printing and Text Displays (Q21)

Type of Agency Number / Total
Overall (All Agencies) 472 / 1676
Cabinet Level Agencies 271 / 959
All Large Agencies 68 / 207
All Medium Agencies 55 / 185
All Small Agencies 41 / 168
All Very Small Agencies 37 / 157

Table 22: Software Not Permitting User to Adjust or Disable Flashing, Rotating, or Moving Displays (Q22)

Type of Agency Number / Total
Overall (All Agencies) 240 / 1676
Cabinet Level Agencies 126 / 959
All Large Agencies 36 / 207
All Medium Agencies 28 / 185
All Small Agencies 33 / 168
All Very Small Agencies 17 / 157

Table 23: Software that Does Not Use Color-Coding as the Only Means of Conveying Information or Indicating an Action (Q23)

Type of Agency Number / Total
Overall (All Agencies) 220 / 1676
Cabinet Level Agencies 122 / 959
All Large Agencies 25 / 207
All Medium Agencies 49 / 185
All Small Agencies 13 / 168
All Very Small Agencies 11 / 157

Table 24: Software Not Supporting User-Defined Color Settings System-Wide (Q24)

Type of Agency Number / Total
Overall (All Agencies) 294 / 1676
Cabinet Level Agencies 147 / 959
All Large Agencies 52 / 207
All Medium Agencies 51 / 185
All Small Agencies 22 / 168
All Very Small Agencies 22 / 157

Table 25: Software Not Permitting Highlighted Text to Be Displayed in Inverted Colors (Q25)

Type of Agency Number / Total
Overall (All Agencies) 260 / 1676
Cabinet Level Agencies 134 / 959
All Large Agencies 54 / 207
All Medium Agencies 39 / 185
All Small Agencies 8 / 168
All Very Small Agencies 25 / 157

Table 26: Software that Draws Its Own Screen Elements, but Does Not Pick Up Size Settings Set by User in the Control Panel (Q26)

Type of Agency Number / Total
Overall (All Agencies) 247 / 1676
Cabinet Level Agencies 136 / 959
All Large Agencies 35 / 207
All Medium Agencies 25 / 185
All Small Agencies 33 / 168
All Very Small Agencies 18 / 157

Table 27: Software where Manuals and Documentation are not Provided in Electronic Format, including ASCII Text with Text Descriptions of Charts, Graphs, Pictures, or Graphics (Q27)

Type of Agency Number / Total
Overall (All Agencies) 612 / 1676
Cabinet Level Agencies 354 / 959
All Large Agencies 93 / 207
All Medium Agencies 67 / 185
All Small Agencies 52 / 168
All Very Small Agencies 46 / 157

Table 28: Software Generating Reports Without an Option to Allow User to Have Report Made Available in ASCII Format (Q28)

Type of Agency Number / Total
Overall (All Agencies) 430 / 1676
Cabinet Level Agencies 270 / 959
All Large Agencies 62 / 207
All Medium Agencies 44 / 185
All Small Agencies 33 / 168
All Very Small Agencies 21 / 157

Table 29: Special Training Not Provided for Users with Disabilities and for Use of Software in Conjunction with Assistive Technology (Q29)

Type of Agency Number / Total
Overall (All Agencies) 882 / 1676
Cabinet Level Agencies 464 / 959
All Large Agencies 120 / 207
All Medium Agencies 92 / 185
All Small Agencies 110 / 168
All Very Small Agencies 96 / 157

Table 30: Software Potentially Excluding Users who are Hard of Hearing

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 8 (no only) 236 / 1676 160 / 959 18 / 207 27 / 185 21 / 168 10 / 157
Question 16 (no only) 167 / 1676 97 / 959 17 / 207 18 / 185 19 / 168 16 / 157
Question 17 (no only) 305 / 1676 151 / 959 42 / 207 42 / 185 43 / 168 27 / 157
Question 18 (no only) 175 / 1676 102 / 959 13 / 207 19 / 185 30 / 168 11 / 157
Question 19 (no only) 225 / 1676 117 / 959 28 / 207 33 / 185 27 / 168 20 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 28 / 1676 18 / 959 0 / 207 2 / 185 6 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1137 / 1676 625 / 959 149 / 207 117 / 185 130 / 168 116 / 157

Table 31: Software Potentially Excluding Users Who are Deaf

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 8 (no only) 236 / 1676 160 / 959 18 / 207 27 / 185 21 / 168 10 / 157
Question 16 (no only) 167 / 1676 97 / 959 17 / 207 18 / 185 19 / 168 16 / 157
Question 17 (no only) 305 / 1676 151 / 959 42 / 207 42 / 185 43 / 168 27 / 157
Question 19 (no only) 225 / 1676 117 / 959 28 / 207 33 / 185 27 / 168 20 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 34 / 1676 19 / 959 3 / 207 4 / 185 6 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1113 / 1676 605 / 959 148 / 207 117 / 185 129 / 168 114 / 157

Table 32: Software Potentially Excluding Users With Low Vision Who are Either Deaf or Who are Hard of Hearing

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 1 (no only) 221 / 1676 129 / 959 19 / 207 34 / 185 16 / 168 23 / 157
Question 2 (no or not applicable) 428 / 1676 250 / 959 48 / 207 54 / 185 39 / 168 37 / 157
Question 3 (no or not applicable) 496 / 1676 310 / 959 43 / 207 52 / 185 43 / 168 48 / 157
Question 4 (no or not applicable) 232 / 1676 143 / 959 19 / 207 31 / 185 11 / 168 28 / 157
Question 5 (no or not applicable) 233 / 1676 148 / 959 16 / 207 35 / 185 10 / 168 24 / 157
Question 6 (no or not applicable) 300 / 1676 183 / 959 30 / 207 44 / 185 13 / 168 30 / 157
Question 7 (no or not applicable) 618 / 1676 356 / 959 123 / 207 67 / 185 33 / 168 39 / 157
Question 8 (no only) 236 / 1676 160 / 959 18 / 207 27 / 185 21 / 168 10 / 157
Question 9 (no only) 185 / 1676 107 / 959 27 / 207 36 / 185 10 / 168 5 / 157
Question 11 (no only) 139 / 1676 77 / 959 15 / 207 14 / 185 22 / 168 11 / 157
Question 13 (no only) 296 / 1676 160 / 959 41 / 207 37 / 185 29 / 168 29 / 157
Question 14 (no only) 76 / 1676 49 / 959 6 / 207 10 / 185 7 / 168 4 / 157
Question 15 (no only) 149 / 1676 75 / 959 24 / 207 25 / 185 11 / 168 14 / 157
Question 20 (no or not applicable) 265 / 1676 156 / 959 24 / 207 49 / 185 16 / 168 20 / 157
Question 21 (no or not applicable) 472 / 1676 271 / 959 68 / 207 55 / 185 41 / 168 37 / 157
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 24 (no only) 294 / 1676 147 / 959 52 / 207 51 / 185 22 / 168 22 / 157
Question 25 (no only) 260 / 1676 134 / 959 54 / 207 39 / 185 8 / 168 25 / 157
Question 26 (no only) 247 / 1676 136 / 959 35 / 207 25 / 185 33 / 168 18 / 157
Question 27 (no only) 612 / 1676 354 / 959 93 / 207 67 / 185 52 / 168 46 / 157
Question 28 (no only) 430 / 1676 270 / 959 62 / 207 44 / 185 33 / 168 21 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 13 / 1676 11 / 959 0 / 207 0 / 185 0 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1413 / 1676 771 / 959 194 / 207 164 / 185 151 / 168 133 / 157

Table 33: Software Potentially Excluding Users With Lack of Color Perception and Who are Either Deaf or Who are Hard of Hearing

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 20 (no or not applicable) 265 / 1676 156 / 959 24 / 207 49 / 185 16 / 168 20 / 157
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 24 (no only) 294 / 1676 147 / 959 52 / 207 51 / 185 22 / 168 22 / 157
Question 25 (no only) 260 / 1676 134 / 959 54 / 207 39 / 185 8 / 168 25 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 27 / 1676 19 / 959 2 / 207 2 / 185 2 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1125 / 1676 587 / 959 160 / 207 141 / 185 127 / 168 110 / 157

Table 34: Software Potentially Excluding Users who are Blind and Deaf

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 1 (no only) 221 / 1676 129 / 959 19 / 207 34 / 185 16 / 168 23 / 157
Question 2 (no or not applicable) 428 / 1676 250 / 959 48 / 207 54 / 185 39 / 168 37 / 157
Question 3 (no or not applicable) 496 / 1676 310 / 959 43 / 207 52 / 185 43 / 168 48 / 157
Question 4 (no or not applicable) 232 / 1676 143 / 959 19 / 207 31 / 185 11 / 168 28 / 157
Question 5 (no or not applicable) 233 / 1676 148 / 959 16 / 207 35 / 185 10 / 168 24 / 157
Question 6 (no or not applicable) 300 / 1676 183 / 959 30 / 207 44 / 185 13 / 168 30 / 157
Question 7 (no or not applicable) 618 / 1676 356 / 959 123 / 207 67 / 185 33 / 168 39 / 157
Question 8 (no or not applicable) 533 / 1676 349 / 959 50 / 207 62 / 185 37 / 168 35 / 157
Question 9 (no or not applicable) 1383 / 1676 769 / 959 192 / 207 165 / 185 124 / 168 133 / 157
Question 11 (no only) 139 / 1676 77 / 959 15 / 207 14 / 185 22 / 168 11 / 157
Question 13 (no only) 296 / 1676 160 / 959 41 / 207 37 / 185 29 / 168 29 / 157
Question 14 (no only) 76 / 1676 49 / 959 6 / 207 10 / 185 7 / 168 4 / 157
Question 15 (no only) 149 / 1676 75 / 959 24 / 207 25 / 185 11 / 168 14 / 157
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 27 (no only) 612 / 1676 354 / 959 93 / 207 67 / 185 52 / 168 46 / 157
Question 28 (no only) 430 / 1676 270 / 959 62 / 207 44 / 185 33 / 168 21 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 13 / 1676 11 / 959 0 / 207 0 / 185 0 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1550 / 1676 854 / 959 205 / 207 182 / 185 162 / 168 147 / 157

Table 35: Software Potentially Excluding Users who are Blind and Hard of Hearing

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 1 (no only) 221 / 1676 129 / 959 19 / 207 34 / 185 16 / 168 23 / 157
Question 2 (no or not applicable) 428 / 1676 250 / 959 48 / 207 54 / 185 39 / 168 37 / 157
Question 3 (no or not applicable) 496 / 1676 310 / 959 43 / 207 52 / 185 43 / 168 48 / 157
Question 4 (no or not applicable) 232 / 1676 143 / 959 19 / 207 31 / 185 11 / 168 28 / 157
Question 5 (no or not applicable) 233 / 1676 148 / 959 16 / 207 35 / 185 10 / 168 24 / 157
Question 6 (no or not applicable) 300 / 1676 183 / 959 30 / 207 44 / 185 13 / 168 30 / 157
Question 7 (no or not applicable) 618 / 1676 356 / 959 123 / 207 67 / 185 33 / 168 39 / 157
Question 8 (no or not applicable) 533 / 1676 349 / 959 50 / 207 62 / 185 37 / 168 35 / 157
Question 9 (no or not applicable) 1383 / 1676 769 / 959 192 / 207 165 / 185 124 / 168 133 / 157
Question 11 (no only) 139 / 1676 77 / 959 15 / 207 14 / 185 22 / 168 11 / 157
Question 13 (no only) 296 / 1676 160 / 959 41 / 207 37 / 185 29 / 168 29 / 157
Question 14 (no only) 76 / 1676 49 / 959 6 / 207 10 / 185 7 / 168 4 / 157
Question 15 (no only) 149 / 1676 75 / 959 24 / 207 25 / 185 11 / 168 14 / 157
Question 27 (no only) 612 / 1676 354 / 959 93 / 207 67 / 185 52 / 168 46 / 157
Question 28 (no only) 430 / 1676 270 / 959 62 / 207 44 / 185 33 / 168 21 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 13 / 1676 11 / 959 0 / 207 0 / 185 0 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1548 / 1676 852 / 959 205 / 207 182 / 185 162 / 168 147 / 157

Table 36: Software Potentially Excluding Users who are Blind

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 1 (no only) 221 / 1676 129 / 959 19 / 207 34 / 185 16 / 168 23 / 157
Question 2 (no or not applicable) 428 / 1676 250 / 959 48 / 207 54 / 185 39 / 168 37 / 157
Question 3 (no or not applicable) 496 / 1676 310 / 959 43 / 207 52 / 185 43 / 168 48 / 157
Question 4 (no or not applicable) 232 / 1676 143 / 959 19 / 207 31 / 185 11 / 168 28 / 157
Question 5 (no or not applicable) 233 / 1676 148 / 959 16 / 207 35 / 185 10 / 168 24 / 157
Question 6 (no or not applicable) 300 / 1676 183 / 959 30 / 207 44 / 185 13 / 168 30 / 157
Question 7 (no or not applicable) 618 / 1676 356 / 959 123 / 207 67 / 185 33 / 168 39 / 157
Question 8 (no or not applicable) 533 / 1676 349 / 959 50 / 207 62 / 185 37 / 168 35 / 157
Question 9 (no or not applicable) 1383 / 1676 769 / 959 192 / 207 165 / 185 124 / 168 133 / 157
Question 10 (no only) 402 / 1676 208 / 959 75 / 207 51 / 185 40 / 168 28 / 157
Question 11 (no only) 139 / 1676 77 / 959 15 / 207 14 / 185 22 / 168 11 / 157
Question 12 (no or not applicable) 249 / 1676 158 / 959 25 / 207 28 / 185 15 / 168 23 / 157
Question 13 (no only) 296 / 1676 160 / 959 41 / 207 37 / 185 29 / 168 29 / 157
Question 14 (no only) 76 / 1676 49 / 959 6 / 207 10 / 185 7 / 168 4 / 157
Question 15 (no only) 149 / 1676 75 / 959 24 / 207 25 / 185 11 / 168 14 / 157
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 27 (no only) 612 / 1676 354 / 959 93 / 207 67 / 185 52 / 168 46 / 157
Question 28 (no only) 430 / 1676 270 / 959 62 / 207 44 / 185 33 / 168 21 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 13 / 1676 11 / 959 0 / 207 0 / 185 0 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1552 / 1676 856 / 959 205 / 207 182 / 185 162 / 168 147 / 157

Table 37: Software Affecting Users Having Difficulty Using or Discerning Colors -- Broader Set of Questions

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 20 (no or not applicable) 265 / 1676 156 / 959 24 / 207 49 / 185 16 / 168 20 / 157
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 24 (no only) 294 / 1676 147 / 959 52 / 207 51 / 185 22 / 168 22 / 157
Question 25 (no only) 260 / 1676 134 / 959 54 / 207 39 / 185 8 / 168 25 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 27 / 1676 19 / 959 2 / 207 2 / 185 2 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1125 / 1676 587 / 959 160 / 207 141 / 185 127 / 168 110 / 157

Table 38: Software Affecting Users Having Difficulty Using or Discerning Colors -- Targeted Set of Questions

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 24 (no only) 294 / 1676 147 / 959 52 / 207 51 / 185 22 / 168 22 / 157
Question 25 (no only) 260 / 1676 134 / 959 54 / 207 39 / 185 8 / 168 25 / 157
Surveyed items that did not meet all of the above survey questions 66 / 1676 38 / 959 5 / 207 16 / 185 4 / 168 3 / 157
Surveyed items that did not meet one or more of the above survey questions 494 / 1676 252 / 959 86 / 207 82 / 185 31 / 168 43 / 157

Table 39: Software Creating Potential Barriers to Users with Low Vision

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 1 (no only) 221 / 1676 129 / 959 19 / 207 34 / 185 16 / 168 23 / 157
Question 2 (no or not applicable) 428 / 1676 250 / 959 48 / 207 54 / 185 39 / 168 37 / 157
Question 3 (no or not applicable) 496 / 1676 310 / 959 43 / 207 52 / 185 43 / 168 48 / 157
Question 4 (no or not applicable) 232 / 1676 143 / 959 19 / 207 31 / 185 11 / 168 28 / 157
Question 5 (no or not applicable) 233 / 1676 148 / 959 16 / 207 35 / 185 10 / 168 24 / 157
Question 6 (no or not applicable) 300 / 1676 183 / 959 30 / 207 44 / 185 13 / 168 30 / 157
Question 7 (no or not applicable) 618 / 1676 356 / 959 123 / 207 67 / 185 33 / 168 39 / 157
Question 8 (no or not applicable) 533 / 1676 349 / 959 50 / 207 62 / 185 37 / 168 35 / 157
Question 9 (no or not applicable) 1383 / 1676 769 / 959 192 / 207 165 / 185 124 / 168 133 / 157
Question 10 (no only) 402 / 1676 208 / 959 75 / 207 51 / 185 40 / 168 28 / 157
Question 11 (no only) 139 / 1676 77 / 959 15 / 207 14 / 185 22 / 168 11 / 157
Question 12 (no or not applicable) 249 / 1676 158 / 959 25 / 207 28 / 185 15 / 168 23 / 157
Question 13 (no only) 296 / 1676 160 / 959 41 / 207 37 / 185 29 / 168 29 / 157
Question 14 (no only) 76 / 1676 49 / 959 6 / 207 10 / 185 7 / 168 4 / 157
Question 15 (no only) 149 / 1676 75 / 959 24 / 207 25 / 185 11 / 168 14 / 157
Question 20 (no or not applicable) 265 / 1676 156 / 959 24 / 207 49 / 185 16 / 168 20 / 157
Question 21 (no or not applicable) 472 / 1676 271 / 959 68 / 207 55 / 185 41 / 168 37 / 157
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 24 (no only) 294 / 1676 147 / 959 52 / 207 51 / 185 22 / 168 22 / 157
Question 25 (no only) 260 / 1676 134 / 959 54 / 207 39 / 185 8 / 168 25 / 157
Question 26 (no only) 247 / 1676 136 / 959 35 / 207 25 / 185 33 / 168 18 / 157
Question 27 (no only) 612 / 1676 354 / 959 93 / 207 67 / 185 52 / 168 46 / 157
Question 28 (no only) 430 / 1676 270 / 959 62 / 207 44 / 185 33 / 168 21 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 13 / 1676 11 / 959 0 / 207 0 / 185 0 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1560 / 1676 861 / 959 206 / 207 182 / 185 163 / 168 148 / 157

Table 40: Software Affecting Users with Low Vision Who Do Not Require Screen Reading Software

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 8 (no or not applicable) 533 / 1676 349 / 959 50 / 207 62 / 185 37 / 168 35 / 157
Question 9 (no or not applicable) 1383 / 1676 769 / 959 192 / 207 165 / 185 124 / 168 133 / 157
Question 14 (no only) 76 / 1676 49 / 959 6 / 207 10 / 185 7 / 168 4 / 157
Question 20 (no or not applicable) 265 / 1676 156 / 959 24 / 207 49 / 185 16 / 168 20 / 157
Question 21 (no or not applicable) 472 / 1676 271 / 959 68 / 207 55 / 185 41 / 168 37 / 157
Question 23 (no only) 220 / 1676 122 / 959 25 / 207 49 / 185 13 / 168 11 / 157
Question 24 (no only) 294 / 1676 147 / 959 52 / 207 51 / 185 22 / 168 22 / 157
Question 25 (no only) 260 / 1676 134 / 959 54 / 207 39 / 185 8 / 168 25 / 157
Question 26 (no only) 247 / 1676 136 / 959 35 / 207 25 / 185 33 / 168 18 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 18 / 1676 12 / 959 0 / 207 2 / 185 2 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1524 / 1676 831 / 959 202 / 207 181 / 185 162 / 168 148 / 157

Table 41: Software Affecting Users with Tremor or Limited Strength or Dexterity

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 1 (no only) 221 / 1676 129 / 959 19 / 207 34 / 185 16 / 168 23 / 157
Question 2 (no or not applicable) 428 / 1676 250 / 959 48 / 207 54 / 185 39 / 168 37 / 157
Question 3 (no or not applicable) 496 / 1676 310 / 959 43 / 207 52 / 185 43 / 168 48 / 157
Question 4 (no or not applicable) 232 / 1676 143 / 959 19 / 207 31 / 185 11 / 168 28 / 157
Question 5 (no or not applicable) 233 / 1676 148 / 959 16 / 207 35 / 185 10 / 168 24 / 157
Question 6 (no or not applicable) 300 / 1676 183 / 959 30 / 207 44 / 185 13 / 168 30 / 157
Question 7 (no or not applicable) 618 / 1676 356 / 959 123 / 207 67 / 185 33 / 168 39 / 157
Question 8 (no or not applicable) 533 / 1676 349 / 959 50 / 207 62 / 185 37 / 168 35 / 157
Question 9 (no or not applicable) 1383 / 1676 769 / 959 192 / 207 165 / 185 124 / 168 133 / 157
Question 15 (no only) 149 / 1676 75 / 959 24 / 207 25 / 185 11 / 168 14 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 24 / 1676 18 / 959 2 / 207 2 / 185 0 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1535 / 1676 842 / 959 203 / 207 181 / 185 162 / 168 147 / 157

Table 42: Software Affecting Users with Cognitive Impairments or Learning Disabilities

Problem Identified Overall Cabinet Agencies Large Agencies Medium Agencies Small Agencies Very Small Agencies
Question 2 (no or not applicable) 428 / 1676 250 / 959 48 / 207 54 / 185 39 / 168 37 / 157
Question 3 (no or not applicable) 496 / 1676 310 / 959 43 / 207 52 / 185 43 / 168 48 / 157
Question 4 (no or not applicable) 232 / 1676 143 / 959 19 / 207 31 / 185 11 / 168 28 / 157
Question 5 (no or not applicable) 233 / 1676 148 / 959 16 / 207 35 / 185 10 / 168 24 / 157
Question 6 (no or not applicable) 300 / 1676 183 / 959 30 / 207 44 / 185 13 / 168 30 / 157
Question 7 (no or not applicable) 618 / 1676 356 / 959 123 / 207 67 / 185 33 / 168 39 / 157
Question 8 (no or not applicable) 533 / 1676 349 / 959 50 / 207 62 / 185 37 / 168 35 / 157
Question 9 (no or not applicable) 1383 / 1676 769 / 959 192 / 207 165 / 185 124 / 168 133 / 157
Question 11 (no only) 139 / 1676 77 / 959 15 / 207 14 / 185 22 / 168 11 / 157
Question 13 (no only) 296 / 1676 160 / 959 41 / 207 37 / 185 29 / 168 29 / 157
Question 14 (no only) 76 / 1676 49 / 959 6 / 207 10 / 185 7 / 168 4 / 157
Question 15 (no only) 149 / 1676 75 / 959 24 / 207 25 / 185 11 / 168 14 / 157
Question 16 (no only) 167 / 1676 97 / 959 17 / 207 18 / 185 19 / 168 16 / 157
Question 17 (no only) 305 / 1676 151 / 959 42 / 207 42 / 185 43 / 168 27 / 157
Question 18 (no only) 175 / 1676 102 / 959 13 / 207 19 / 185 30 / 168 11 / 157
Question 19 (no only) 225 / 1676 117 / 959 28 / 207 33 / 185 27 / 168 20 / 157
Question 20 (no or not applicable) 265 / 1676 156 / 959 24 / 207 49 / 185 16 / 168 20 / 157
Question 29 (no or not applicable) 882 / 1676 464 / 959 120 / 207 92 / 185 110 / 168 96 / 157
Surveyed items that did not meet all of the above survey questions 15 / 1676 11 / 959 0 / 207 2 / 185 0 / 168 2 / 157
Surveyed items that did not meet one or more of the above survey questions 1552 / 1676 856 / 959 204 / 207 181 / 185 163 / 168 148 / 157


1. This document is available on the Department of Justice's section 508 Web site (www.usdoj.gov/crt/508). People with disabilities may request copies in Braille, large print, or on computer disk by calling 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).


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