Software Appendix A(1)
Data Tables
| Table 1: Software Not Providing Keyboard Equivalent Actions for All
Mouse Actions (Q1)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 221 / 1676 |
| Cabinet Level Agencies | 129 / 959 |
| All Large Agencies | 19 / 207 |
| All Medium Agencies | 34 / 185 |
| All Small Agencies | 16 / 168 |
| All Very Small Agencies | 23 / 157 |
| Table 2: Software Not Providing Clear and Precise Instructions for all
Keyboard Functions as Part of the User Documentation (Q2)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 428 / 1676 |
| Cabinet Level Agencies | 250 / 959 |
| All Large Agencies | 48 / 207 |
| All Medium Agencies | 54 / 185 |
| All Small Agencies | 39 / 168 |
| All Very Small Agencies | 37 / 157 |
| Table 3: Software Without Widely Available Keyboard Instructions
Available to All Users in Component (Q3)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 496 / 1676 |
| Cabinet Level Agencies | 310 / 959 |
| All Large Agencies | 43 / 207 |
| All Medium Agencies | 52 / 185 |
| All Small Agencies | 43 / 168 |
| All Very Small Agencies | 48 / 157 |
| Table 4: Software Not Providing a Logical Tabbing Order Among
Fields, Text Boxes, and Focal Points (Q4)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 232 / 1676 |
| Cabinet Level Agencies | 143 / 959 |
| All Large Agencies | 19 / 207 |
| All Medium Agencies | 31 / 185 |
| All Small Agencies | 11 / 168 |
| All Very Small Agencies | 28 / 157 |
| Table 5: Software Where Focus Does Not Follow Logical Tabbing
Order In Navigating Screens and Dialog Boxes (Q5)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 233 / 1676 |
| Cabinet Level Agencies | 148 / 959 |
| All Large Agencies | 16 / 207 |
| All Medium Agencies | 35 / 185 |
| All Small Agencies | 10 / 168 |
| All Very Small Agencies | 24 / 157 |
| Table 6: Software Where Focal Point Is Not Well-Defined or Not
Providing Movement Through Keyboard Navigation (Q6)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 300 / 1676 |
| Cabinet Level Agencies | 183 / 959 |
| All Large Agencies | 30 / 207 |
| All Medium Agencies | 44 / 185 |
| All Small Agencies | 13 / 168 |
| All Very Small Agencies | 30 / 157 |
| Table 7: Software Without Shortcut Keys to All Pull-down Menus (Q7)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 618 / 1676 |
| Cabinet Level Agencies | 356 / 959 |
| All Large Agencies | 123 / 207 |
| All Medium Agencies | 67 / 185 |
| All Small Agencies | 33 / 168 |
| All Very Small Agencies | 39 / 157 |
| Table 8: Software That Does Not Support Existing Accessibility
Features Built Into the Operating System (Q8)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 236 / 1676 |
| Cabinet Level Agencies | 160 / 959 |
| All Large Agencies | 18 / 207 |
| All Medium Agencies | 27 / 185 |
| All Small Agencies | 21 / 168 |
| All Very Small Agencies | 10 / 157 |
| Table 9: Software Requiring a Timed Response that Does Not Permit
Users to Modify the Timing Parameters (Q9)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 185 / 1676 |
| Cabinet Level Agencies | 107 / 959 |
| All Large Agencies | 27 / 207 |
| All Medium Agencies | 36 / 185 |
| All Small Agencies | 10 / 168 |
| All Very Small Agencies | 5 / 157 |
| Table 10: Software Not Providing Descriptions and Labels for Fields in
a Manner that is Easy for Screen Reading Software to Associate Labels
with Corresponding Fields (Q10)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 402 / 1676 |
| Cabinet Level Agencies | 208 / 959 |
| All Large Agencies | 75 / 207 |
| All Medium Agencies | 51 / 185 |
| All Small Agencies | 40 / 168 |
| All Very Small Agencies | 28 / 157 |
| Table 11: Software Without Clearly Named Labels for Every Window,
Object, and Control (Q11)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 139 / 1676 |
| Cabinet Level Agencies | 77 / 959 |
| All Large Agencies | 15 / 207 |
| All Medium Agencies | 14 / 185 |
| All Small Agencies | 22 / 168 |
| All Very Small Agencies | 11 / 157 |
| Table 12: Software That Uses Owner-Drawn or Custom Controls (Q12)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 249 / 1676 |
| Cabinet Level Agencies | 158 / 959 |
| All Large Agencies | 25 / 207 |
| All Medium Agencies | 28 / 185 |
| All Small Agencies | 15 / 168 |
| All Very Small Agencies | 23 / 157 |
| Table 13: Software Without Option for Displaying Text on Icons (Q13)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 296 / 1676 |
| Cabinet Level Agencies | 160 / 959 |
| All Large Agencies | 41 / 207 |
| All Medium Agencies | 37 / 185 |
| All Small Agencies | 29 / 168 |
| All Very Small Agencies | 29 / 157 |
| Table 14: Software Not Providing Use of Icons Consistently (Q14)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 76 / 1676 |
| Cabinet Level Agencies | 49 / 959 |
| All Large Agencies | 6 / 207 |
| All Medium Agencies | 10 / 185 |
| All Small Agencies | 7 / 168 |
| All Very Small Agencies | 4 / 157 |
| Table 15: Software Not Providing Menus with text Equivalents for all
Icon Features on Menu, Tool, and Format Bars (Q15)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 149 / 1676 |
| Cabinet Level Agencies | 75 / 959 |
| All Large Agencies | 24 / 207 |
| All Medium Agencies | 25 / 185 |
| All Small Agencies | 11 / 168 |
| All Very Small Agencies | 14 / 157 |
| Table 16: Software Not Providing Visual Alerts for All Audio Alerts
(Q16)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 167 / 1676 |
| Cabinet Level Agencies | 97 / 959 |
| All Large Agencies | 17 / 207 |
| All Medium Agencies | 18 / 185 |
| All Small Agencies | 19 / 168 |
| All Very Small Agencies | 16 / 157 |
| Table 17: Software Not Supporting the "Show Sounds" Feature Built
into the Operating System (Q17)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 305 / 1676 |
| Cabinet Level Agencies | 151 / 959 |
| All Large Agencies | 42 / 207 |
| All Medium Agencies | 42 / 185 |
| All Small Agencies | 43 / 168 |
| All Very Small Agencies | 27 / 157 |
| Table 18: Software Not Permitting User to Disable or Adjust Sound
Volume (Q18)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 175 / 1676 |
| Cabinet Level Agencies | 102 / 959 |
| All Large Agencies | 13 / 207 |
| All Medium Agencies | 19 / 185 |
| All Small Agencies | 30 / 168 |
| All Very Small Agencies | 11 / 157 |
| Table 19: Software with Audio Output that Is Not Displayed in a Visual
Format (Q19)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 225 / 1676 |
| Cabinet Level Agencies | 117 / 959 |
| All Large Agencies | 28 / 207 |
| All Medium Agencies | 33 / 185 |
| All Small Agencies | 27 / 168 |
| All Very Small Agencies | 20 / 157 |
| Table 20: Software with Patterned Backgrounds Behind Text or
Important Graphics (Q20)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 265 / 1676 |
| Cabinet Level Agencies | 156 / 959 |
| All Large Agencies | 24 / 207 |
| All Medium Agencies | 49 / 185 |
| All Small Agencies | 16 / 168 |
| All Very Small Agencies | 20 / 157 |
| Table 21: Software Not Permitting User to Override Default Fonts for
Printing and Text Displays (Q21)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 472 / 1676 |
| Cabinet Level Agencies | 271 / 959 |
| All Large Agencies | 68 / 207 |
| All Medium Agencies | 55 / 185 |
| All Small Agencies | 41 / 168 |
| All Very Small Agencies | 37 / 157 |
| Table 22: Software Not Permitting User to Adjust or Disable Flashing,
Rotating, or Moving Displays (Q22)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 240 / 1676 |
| Cabinet Level Agencies | 126 / 959 |
| All Large Agencies | 36 / 207 |
| All Medium Agencies | 28 / 185 |
| All Small Agencies | 33 / 168 |
| All Very Small Agencies | 17 / 157 |
| Table 23: Software that Does Not Use Color-Coding as the Only Means
of Conveying Information or Indicating an Action (Q23)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 220 / 1676 |
| Cabinet Level Agencies | 122 / 959 |
| All Large Agencies | 25 / 207 |
| All Medium Agencies | 49 / 185 |
| All Small Agencies | 13 / 168 |
| All Very Small Agencies | 11 / 157 |
| Table 24: Software Not Supporting User-Defined Color Settings
System-Wide (Q24)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 294 / 1676 |
| Cabinet Level Agencies | 147 / 959 |
| All Large Agencies | 52 / 207 |
| All Medium Agencies | 51 / 185 |
| All Small Agencies | 22 / 168 |
| All Very Small Agencies | 22 / 157 |
| Table 25: Software Not Permitting Highlighted Text to Be Displayed in
Inverted Colors (Q25)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 260 / 1676 |
| Cabinet Level Agencies | 134 / 959 |
| All Large Agencies | 54 / 207 |
| All Medium Agencies | 39 / 185 |
| All Small Agencies | 8 / 168 |
| All Very Small Agencies | 25 / 157 |
| Table 26: Software that Draws Its Own Screen Elements, but Does Not
Pick Up Size Settings Set by User in the Control Panel (Q26)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 247 / 1676 |
| Cabinet Level Agencies | 136 / 959 |
| All Large Agencies | 35 / 207 |
| All Medium Agencies | 25 / 185 |
| All Small Agencies | 33 / 168 |
| All Very Small Agencies | 18 / 157 |
| Table 27: Software where Manuals and Documentation are not
Provided in Electronic Format, including ASCII Text with Text
Descriptions of Charts, Graphs, Pictures, or Graphics (Q27)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 612 / 1676 |
| Cabinet Level Agencies | 354 / 959 |
| All Large Agencies | 93 / 207 |
| All Medium Agencies | 67 / 185 |
| All Small Agencies | 52 / 168 |
| All Very Small Agencies | 46 / 157 |
| Table 28: Software Generating Reports Without an Option to Allow
User to Have Report Made Available in ASCII Format (Q28)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 430 / 1676 |
| Cabinet Level Agencies | 270 / 959 |
| All Large Agencies | 62 / 207 |
| All Medium Agencies | 44 / 185 |
| All Small Agencies | 33 / 168 |
| All Very Small Agencies | 21 / 157 |
| Table 29: Special Training Not Provided for Users with Disabilities and
for Use of Software in Conjunction with Assistive Technology (Q29)
| |
| Type of Agency | Number / Total |
| Overall (All Agencies) | 882 / 1676 |
| Cabinet Level Agencies | 464 / 959 |
| All Large Agencies | 120 / 207 |
| All Medium Agencies | 92 / 185 |
| All Small Agencies | 110 / 168 |
| All Very Small Agencies | 96 / 157 |
| Table 30: Software Potentially Excluding Users who are Hard of Hearing
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 8 (no only) | 236 / 1676 | 160 / 959 | 18 / 207 | 27 / 185 | 21 / 168 | 10 / 157 |
| Question 16 (no only) | 167 / 1676 | 97 / 959 | 17 / 207 | 18 / 185 | 19 / 168 | 16 / 157 |
| Question 17 (no only) | 305 / 1676 | 151 / 959 | 42 / 207 | 42 / 185 | 43 / 168 | 27 / 157 |
| Question 18 (no only) | 175 / 1676 | 102 / 959 | 13 / 207 | 19 / 185 | 30 / 168 | 11 / 157 |
| Question 19 (no only) | 225 / 1676 | 117 / 959 | 28 / 207 | 33 / 185 | 27 / 168 | 20 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 28 / 1676 | 18 / 959 | 0 / 207 | 2 / 185 | 6 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1137 / 1676 | 625 / 959 | 149 / 207 | 117 / 185 | 130 / 168 | 116 / 157 |
| Table 31: Software Potentially Excluding Users Who are Deaf
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 8 (no only) | 236 / 1676 | 160 / 959 | 18 / 207 | 27 / 185 | 21 / 168 | 10 / 157 |
| Question 16 (no only) | 167 / 1676 | 97 / 959 | 17 / 207 | 18 / 185 | 19 / 168 | 16 / 157 |
| Question 17 (no only) | 305 / 1676 | 151 / 959 | 42 / 207 | 42 / 185 | 43 / 168 | 27 / 157 |
| Question 19 (no only) | 225 / 1676 | 117 / 959 | 28 / 207 | 33 / 185 | 27 / 168 | 20 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 34 / 1676 | 19 / 959 | 3 / 207 | 4 / 185 | 6 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1113 / 1676 | 605 / 959 | 148 / 207 | 117 / 185 | 129 / 168 | 114 / 157 |
| Table 32: Software Potentially Excluding Users With Low Vision Who are Either Deaf
or Who are Hard of Hearing
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 1 (no only) | 221 / 1676 | 129 / 959 | 19 / 207 | 34 / 185 | 16 / 168 | 23 / 157 |
| Question 2 (no or not applicable) | 428 / 1676 | 250 / 959 | 48 / 207 | 54 / 185 | 39 / 168 | 37 / 157 |
| Question 3 (no or not applicable) | 496 / 1676 | 310 / 959 | 43 / 207 | 52 / 185 | 43 / 168 | 48 / 157 |
| Question 4 (no or not applicable) | 232 / 1676 | 143 / 959 | 19 / 207 | 31 / 185 | 11 / 168 | 28 / 157 |
| Question 5 (no or not applicable) | 233 / 1676 | 148 / 959 | 16 / 207 | 35 / 185 | 10 / 168 | 24 / 157 |
| Question 6 (no or not applicable) | 300 / 1676 | 183 / 959 | 30 / 207 | 44 / 185 | 13 / 168 | 30 / 157 |
| Question 7 (no or not applicable) | 618 / 1676 | 356 / 959 | 123 / 207 | 67 / 185 | 33 / 168 | 39 / 157 |
| Question 8 (no only) | 236 / 1676 | 160 / 959 | 18 / 207 | 27 / 185 | 21 / 168 | 10 / 157 |
| Question 9 (no only) | 185 / 1676 | 107 / 959 | 27 / 207 | 36 / 185 | 10 / 168 | 5 / 157 |
| Question 11 (no only) | 139 / 1676 | 77 / 959 | 15 / 207 | 14 / 185 | 22 / 168 | 11 / 157 |
| Question 13 (no only) | 296 / 1676 | 160 / 959 | 41 / 207 | 37 / 185 | 29 / 168 | 29 / 157 |
| Question 14 (no only) | 76 / 1676 | 49 / 959 | 6 / 207 | 10 / 185 | 7 / 168 | 4 / 157 |
| Question 15 (no only) | 149 / 1676 | 75 / 959 | 24 / 207 | 25 / 185 | 11 / 168 | 14 / 157 |
| Question 20 (no or not applicable) | 265 / 1676 | 156 / 959 | 24 / 207 | 49 / 185 | 16 / 168 | 20 / 157 |
| Question 21 (no or not applicable) | 472 / 1676 | 271 / 959 | 68 / 207 | 55 / 185 | 41 / 168 | 37 / 157 |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 24 (no only) | 294 / 1676 | 147 / 959 | 52 / 207 | 51 / 185 | 22 / 168 | 22 / 157 |
| Question 25 (no only) | 260 / 1676 | 134 / 959 | 54 / 207 | 39 / 185 | 8 / 168 | 25 / 157 |
| Question 26 (no only) | 247 / 1676 | 136 / 959 | 35 / 207 | 25 / 185 | 33 / 168 | 18 / 157 |
| Question 27 (no only) | 612 / 1676 | 354 / 959 | 93 / 207 | 67 / 185 | 52 / 168 | 46 / 157 |
| Question 28 (no only) | 430 / 1676 | 270 / 959 | 62 / 207 | 44 / 185 | 33 / 168 | 21 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 13 / 1676 | 11 / 959 | 0 / 207 | 0 / 185 | 0 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1413 / 1676 | 771 / 959 | 194 / 207 | 164 / 185 | 151 / 168 | 133 / 157 |
| Table 33: Software Potentially Excluding Users With Lack of Color Perception and Who
are Either Deaf or Who are Hard of Hearing
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 20 (no or not applicable) | 265 / 1676 | 156 / 959 | 24 / 207 | 49 / 185 | 16 / 168 | 20 / 157 |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 24 (no only) | 294 / 1676 | 147 / 959 | 52 / 207 | 51 / 185 | 22 / 168 | 22 / 157 |
| Question 25 (no only) | 260 / 1676 | 134 / 959 | 54 / 207 | 39 / 185 | 8 / 168 | 25 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 27 / 1676 | 19 / 959 | 2 / 207 | 2 / 185 | 2 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1125 / 1676 | 587 / 959 | 160 / 207 | 141 / 185 | 127 / 168 | 110 / 157 |
| Table 34: Software Potentially Excluding Users who are Blind and Deaf
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 1 (no only) | 221 / 1676 | 129 / 959 | 19 / 207 | 34 / 185 | 16 / 168 | 23 / 157 |
| Question 2 (no or not applicable) | 428 / 1676 | 250 / 959 | 48 / 207 | 54 / 185 | 39 / 168 | 37 / 157 |
| Question 3 (no or not applicable) | 496 / 1676 | 310 / 959 | 43 / 207 | 52 / 185 | 43 / 168 | 48 / 157 |
| Question 4 (no or not applicable) | 232 / 1676 | 143 / 959 | 19 / 207 | 31 / 185 | 11 / 168 | 28 / 157 |
| Question 5 (no or not applicable) | 233 / 1676 | 148 / 959 | 16 / 207 | 35 / 185 | 10 / 168 | 24 / 157 |
| Question 6 (no or not applicable) | 300 / 1676 | 183 / 959 | 30 / 207 | 44 / 185 | 13 / 168 | 30 / 157 |
| Question 7 (no or not applicable) | 618 / 1676 | 356 / 959 | 123 / 207 | 67 / 185 | 33 / 168 | 39 / 157 |
| Question 8 (no or not applicable) | 533 / 1676 | 349 / 959 | 50 / 207 | 62 / 185 | 37 / 168 | 35 / 157 |
| Question 9 (no or not applicable) | 1383 / 1676 | 769 / 959 | 192 / 207 | 165 / 185 | 124 / 168 | 133 / 157 |
| Question 11 (no only) | 139 / 1676 | 77 / 959 | 15 / 207 | 14 / 185 | 22 / 168 | 11 / 157 |
| Question 13 (no only) | 296 / 1676 | 160 / 959 | 41 / 207 | 37 / 185 | 29 / 168 | 29 / 157 |
| Question 14 (no only) | 76 / 1676 | 49 / 959 | 6 / 207 | 10 / 185 | 7 / 168 | 4 / 157 |
| Question 15 (no only) | 149 / 1676 | 75 / 959 | 24 / 207 | 25 / 185 | 11 / 168 | 14 / 157 |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 27 (no only) | 612 / 1676 | 354 / 959 | 93 / 207 | 67 / 185 | 52 / 168 | 46 / 157 |
| Question 28 (no only) | 430 / 1676 | 270 / 959 | 62 / 207 | 44 / 185 | 33 / 168 | 21 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 13 / 1676 | 11 / 959 | 0 / 207 | 0 / 185 | 0 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1550 / 1676 | 854 / 959 | 205 / 207 | 182 / 185 | 162 / 168 | 147 / 157 |
| Table 35: Software Potentially Excluding Users who are Blind and Hard of Hearing
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 1 (no only) | 221 / 1676 | 129 / 959 | 19 / 207 | 34 / 185 | 16 / 168 | 23 / 157 |
| Question 2 (no or not applicable) | 428 / 1676 | 250 / 959 | 48 / 207 | 54 / 185 | 39 / 168 | 37 / 157 |
| Question 3 (no or not applicable) | 496 / 1676 | 310 / 959 | 43 / 207 | 52 / 185 | 43 / 168 | 48 / 157 |
| Question 4 (no or not applicable) | 232 / 1676 | 143 / 959 | 19 / 207 | 31 / 185 | 11 / 168 | 28 / 157 |
| Question 5 (no or not applicable) | 233 / 1676 | 148 / 959 | 16 / 207 | 35 / 185 | 10 / 168 | 24 / 157 |
| Question 6 (no or not applicable) | 300 / 1676 | 183 / 959 | 30 / 207 | 44 / 185 | 13 / 168 | 30 / 157 |
| Question 7 (no or not applicable) | 618 / 1676 | 356 / 959 | 123 / 207 | 67 / 185 | 33 / 168 | 39 / 157 |
| Question 8 (no or not applicable) | 533 / 1676 | 349 / 959 | 50 / 207 | 62 / 185 | 37 / 168 | 35 / 157 |
| Question 9 (no or not applicable) | 1383 / 1676 | 769 / 959 | 192 / 207 | 165 / 185 | 124 / 168 | 133 / 157 |
| Question 11 (no only) | 139 / 1676 | 77 / 959 | 15 / 207 | 14 / 185 | 22 / 168 | 11 / 157 |
| Question 13 (no only) | 296 / 1676 | 160 / 959 | 41 / 207 | 37 / 185 | 29 / 168 | 29 / 157 |
| Question 14 (no only) | 76 / 1676 | 49 / 959 | 6 / 207 | 10 / 185 | 7 / 168 | 4 / 157 |
| Question 15 (no only) | 149 / 1676 | 75 / 959 | 24 / 207 | 25 / 185 | 11 / 168 | 14 / 157 |
| Question 27 (no only) | 612 / 1676 | 354 / 959 | 93 / 207 | 67 / 185 | 52 / 168 | 46 / 157 |
| Question 28 (no only) | 430 / 1676 | 270 / 959 | 62 / 207 | 44 / 185 | 33 / 168 | 21 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 13 / 1676 | 11 / 959 | 0 / 207 | 0 / 185 | 0 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1548 / 1676 | 852 / 959 | 205 / 207 | 182 / 185 | 162 / 168 | 147 / 157 |
| Table 36: Software Potentially Excluding Users who are Blind
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 1 (no only) | 221 / 1676 | 129 / 959 | 19 / 207 | 34 / 185 | 16 / 168 | 23 / 157 |
| Question 2 (no or not applicable) | 428 / 1676 | 250 / 959 | 48 / 207 | 54 / 185 | 39 / 168 | 37 / 157 |
| Question 3 (no or not applicable) | 496 / 1676 | 310 / 959 | 43 / 207 | 52 / 185 | 43 / 168 | 48 / 157 |
| Question 4 (no or not applicable) | 232 / 1676 | 143 / 959 | 19 / 207 | 31 / 185 | 11 / 168 | 28 / 157 |
| Question 5 (no or not applicable) | 233 / 1676 | 148 / 959 | 16 / 207 | 35 / 185 | 10 / 168 | 24 / 157 |
| Question 6 (no or not applicable) | 300 / 1676 | 183 / 959 | 30 / 207 | 44 / 185 | 13 / 168 | 30 / 157 |
| Question 7 (no or not applicable) | 618 / 1676 | 356 / 959 | 123 / 207 | 67 / 185 | 33 / 168 | 39 / 157 |
| Question 8 (no or not applicable) | 533 / 1676 | 349 / 959 | 50 / 207 | 62 / 185 | 37 / 168 | 35 / 157 |
| Question 9 (no or not applicable) | 1383 / 1676 | 769 / 959 | 192 / 207 | 165 / 185 | 124 / 168 | 133 / 157 |
| Question 10 (no only) | 402 / 1676 | 208 / 959 | 75 / 207 | 51 / 185 | 40 / 168 | 28 / 157 |
| Question 11 (no only) | 139 / 1676 | 77 / 959 | 15 / 207 | 14 / 185 | 22 / 168 | 11 / 157 |
| Question 12 (no or not applicable) | 249 / 1676 | 158 / 959 | 25 / 207 | 28 / 185 | 15 / 168 | 23 / 157 |
| Question 13 (no only) | 296 / 1676 | 160 / 959 | 41 / 207 | 37 / 185 | 29 / 168 | 29 / 157 |
| Question 14 (no only) | 76 / 1676 | 49 / 959 | 6 / 207 | 10 / 185 | 7 / 168 | 4 / 157 |
| Question 15 (no only) | 149 / 1676 | 75 / 959 | 24 / 207 | 25 / 185 | 11 / 168 | 14 / 157 |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 27 (no only) | 612 / 1676 | 354 / 959 | 93 / 207 | 67 / 185 | 52 / 168 | 46 / 157 |
| Question 28 (no only) | 430 / 1676 | 270 / 959 | 62 / 207 | 44 / 185 | 33 / 168 | 21 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 13 / 1676 | 11 / 959 | 0 / 207 | 0 / 185 | 0 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1552 / 1676 | 856 / 959 | 205 / 207 | 182 / 185 | 162 / 168 | 147 / 157 |
| Table 37: Software Affecting Users Having Difficulty Using or Discerning Colors --
Broader Set of Questions
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 20 (no or not applicable) | 265 / 1676 | 156 / 959 | 24 / 207 | 49 / 185 | 16 / 168 | 20 / 157 |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 24 (no only) | 294 / 1676 | 147 / 959 | 52 / 207 | 51 / 185 | 22 / 168 | 22 / 157 |
| Question 25 (no only) | 260 / 1676 | 134 / 959 | 54 / 207 | 39 / 185 | 8 / 168 | 25 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 27 / 1676 | 19 / 959 | 2 / 207 | 2 / 185 | 2 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1125 / 1676 | 587 / 959 | 160 / 207 | 141 / 185 | 127 / 168 | 110 / 157 |
| Table 38: Software Affecting Users Having Difficulty Using or Discerning Colors --
Targeted Set of Questions
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 24 (no only) | 294 / 1676 | 147 / 959 | 52 / 207 | 51 / 185 | 22 / 168 | 22 / 157 |
| Question 25 (no only) | 260 / 1676 | 134 / 959 | 54 / 207 | 39 / 185 | 8 / 168 | 25 / 157 |
| Surveyed items that did not meet all of the above survey questions | 66 / 1676 | 38 / 959 | 5 / 207 | 16 / 185 | 4 / 168 | 3 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 494 / 1676 | 252 / 959 | 86 / 207 | 82 / 185 | 31 / 168 | 43 / 157 |
| Table 39: Software Creating Potential Barriers to Users with Low Vision
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 1 (no only) | 221 / 1676 | 129 / 959 | 19 / 207 | 34 / 185 | 16 / 168 | 23 / 157 |
| Question 2 (no or not applicable) | 428 / 1676 | 250 / 959 | 48 / 207 | 54 / 185 | 39 / 168 | 37 / 157 |
| Question 3 (no or not applicable) | 496 / 1676 | 310 / 959 | 43 / 207 | 52 / 185 | 43 / 168 | 48 / 157 |
| Question 4 (no or not applicable) | 232 / 1676 | 143 / 959 | 19 / 207 | 31 / 185 | 11 / 168 | 28 / 157 |
| Question 5 (no or not applicable) | 233 / 1676 | 148 / 959 | 16 / 207 | 35 / 185 | 10 / 168 | 24 / 157 |
| Question 6 (no or not applicable) | 300 / 1676 | 183 / 959 | 30 / 207 | 44 / 185 | 13 / 168 | 30 / 157 |
| Question 7 (no or not applicable) | 618 / 1676 | 356 / 959 | 123 / 207 | 67 / 185 | 33 / 168 | 39 / 157 |
| Question 8 (no or not applicable) | 533 / 1676 | 349 / 959 | 50 / 207 | 62 / 185 | 37 / 168 | 35 / 157 |
| Question 9 (no or not applicable) | 1383 / 1676 | 769 / 959 | 192 / 207 | 165 / 185 | 124 / 168 | 133 / 157 |
| Question 10 (no only) | 402 / 1676 | 208 / 959 | 75 / 207 | 51 / 185 | 40 / 168 | 28 / 157 |
| Question 11 (no only) | 139 / 1676 | 77 / 959 | 15 / 207 | 14 / 185 | 22 / 168 | 11 / 157 |
| Question 12 (no or not applicable) | 249 / 1676 | 158 / 959 | 25 / 207 | 28 / 185 | 15 / 168 | 23 / 157 |
| Question 13 (no only) | 296 / 1676 | 160 / 959 | 41 / 207 | 37 / 185 | 29 / 168 | 29 / 157 |
| Question 14 (no only) | 76 / 1676 | 49 / 959 | 6 / 207 | 10 / 185 | 7 / 168 | 4 / 157 |
| Question 15 (no only) | 149 / 1676 | 75 / 959 | 24 / 207 | 25 / 185 | 11 / 168 | 14 / 157 |
| Question 20 (no or not applicable) | 265 / 1676 | 156 / 959 | 24 / 207 | 49 / 185 | 16 / 168 | 20 / 157 |
| Question 21 (no or not applicable) | 472 / 1676 | 271 / 959 | 68 / 207 | 55 / 185 | 41 / 168 | 37 / 157 |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 24 (no only) | 294 / 1676 | 147 / 959 | 52 / 207 | 51 / 185 | 22 / 168 | 22 / 157 |
| Question 25 (no only) | 260 / 1676 | 134 / 959 | 54 / 207 | 39 / 185 | 8 / 168 | 25 / 157 |
| Question 26 (no only) | 247 / 1676 | 136 / 959 | 35 / 207 | 25 / 185 | 33 / 168 | 18 / 157 |
| Question 27 (no only) | 612 / 1676 | 354 / 959 | 93 / 207 | 67 / 185 | 52 / 168 | 46 / 157 |
| Question 28 (no only) | 430 / 1676 | 270 / 959 | 62 / 207 | 44 / 185 | 33 / 168 | 21 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 13 / 1676 | 11 / 959 | 0 / 207 | 0 / 185 | 0 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1560 / 1676 | 861 / 959 | 206 / 207 | 182 / 185 | 163 / 168 | 148 / 157 |
| Table 40: Software Affecting Users with Low Vision Who Do Not Require Screen
Reading Software
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 8 (no or not applicable) | 533 / 1676 | 349 / 959 | 50 / 207 | 62 / 185 | 37 / 168 | 35 / 157 |
| Question 9 (no or not applicable) | 1383 / 1676 | 769 / 959 | 192 / 207 | 165 / 185 | 124 / 168 | 133 / 157 |
| Question 14 (no only) | 76 / 1676 | 49 / 959 | 6 / 207 | 10 / 185 | 7 / 168 | 4 / 157 |
| Question 20 (no or not applicable) | 265 / 1676 | 156 / 959 | 24 / 207 | 49 / 185 | 16 / 168 | 20 / 157 |
| Question 21 (no or not applicable) | 472 / 1676 | 271 / 959 | 68 / 207 | 55 / 185 | 41 / 168 | 37 / 157 |
| Question 23 (no only) | 220 / 1676 | 122 / 959 | 25 / 207 | 49 / 185 | 13 / 168 | 11 / 157 |
| Question 24 (no only) | 294 / 1676 | 147 / 959 | 52 / 207 | 51 / 185 | 22 / 168 | 22 / 157 |
| Question 25 (no only) | 260 / 1676 | 134 / 959 | 54 / 207 | 39 / 185 | 8 / 168 | 25 / 157 |
| Question 26 (no only) | 247 / 1676 | 136 / 959 | 35 / 207 | 25 / 185 | 33 / 168 | 18 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 18 / 1676 | 12 / 959 | 0 / 207 | 2 / 185 | 2 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1524 / 1676 | 831 / 959 | 202 / 207 | 181 / 185 | 162 / 168 | 148 / 157 |
| Table 41: Software Affecting Users with Tremor or Limited Strength or Dexterity
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 1 (no only) | 221 / 1676 | 129 / 959 | 19 / 207 | 34 / 185 | 16 / 168 | 23 / 157 |
| Question 2 (no or not applicable) | 428 / 1676 | 250 / 959 | 48 / 207 | 54 / 185 | 39 / 168 | 37 / 157 |
| Question 3 (no or not applicable) | 496 / 1676 | 310 / 959 | 43 / 207 | 52 / 185 | 43 / 168 | 48 / 157 |
| Question 4 (no or not applicable) | 232 / 1676 | 143 / 959 | 19 / 207 | 31 / 185 | 11 / 168 | 28 / 157 |
| Question 5 (no or not applicable) | 233 / 1676 | 148 / 959 | 16 / 207 | 35 / 185 | 10 / 168 | 24 / 157 |
| Question 6 (no or not applicable) | 300 / 1676 | 183 / 959 | 30 / 207 | 44 / 185 | 13 / 168 | 30 / 157 |
| Question 7 (no or not applicable) | 618 / 1676 | 356 / 959 | 123 / 207 | 67 / 185 | 33 / 168 | 39 / 157 |
| Question 8 (no or not applicable) | 533 / 1676 | 349 / 959 | 50 / 207 | 62 / 185 | 37 / 168 | 35 / 157 |
| Question 9 (no or not applicable) | 1383 / 1676 | 769 / 959 | 192 / 207 | 165 / 185 | 124 / 168 | 133 / 157 |
| Question 15 (no only) | 149 / 1676 | 75 / 959 | 24 / 207 | 25 / 185 | 11 / 168 | 14 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 24 / 1676 | 18 / 959 | 2 / 207 | 2 / 185 | 0 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1535 / 1676 | 842 / 959 | 203 / 207 | 181 / 185 | 162 / 168 | 147 / 157 |
| Table 42: Software Affecting Users with Cognitive Impairments or Learning Disabilities
| ||||||
| Problem Identified | Overall | Cabinet Agencies | Large Agencies | Medium Agencies | Small Agencies | Very Small Agencies |
| Question 2 (no or not applicable) | 428 / 1676 | 250 / 959 | 48 / 207 | 54 / 185 | 39 / 168 | 37 / 157 |
| Question 3 (no or not applicable) | 496 / 1676 | 310 / 959 | 43 / 207 | 52 / 185 | 43 / 168 | 48 / 157 |
| Question 4 (no or not applicable) | 232 / 1676 | 143 / 959 | 19 / 207 | 31 / 185 | 11 / 168 | 28 / 157 |
| Question 5 (no or not applicable) | 233 / 1676 | 148 / 959 | 16 / 207 | 35 / 185 | 10 / 168 | 24 / 157 |
| Question 6 (no or not applicable) | 300 / 1676 | 183 / 959 | 30 / 207 | 44 / 185 | 13 / 168 | 30 / 157 |
| Question 7 (no or not applicable) | 618 / 1676 | 356 / 959 | 123 / 207 | 67 / 185 | 33 / 168 | 39 / 157 |
| Question 8 (no or not applicable) | 533 / 1676 | 349 / 959 | 50 / 207 | 62 / 185 | 37 / 168 | 35 / 157 |
| Question 9 (no or not applicable) | 1383 / 1676 | 769 / 959 | 192 / 207 | 165 / 185 | 124 / 168 | 133 / 157 |
| Question 11 (no only) | 139 / 1676 | 77 / 959 | 15 / 207 | 14 / 185 | 22 / 168 | 11 / 157 |
| Question 13 (no only) | 296 / 1676 | 160 / 959 | 41 / 207 | 37 / 185 | 29 / 168 | 29 / 157 |
| Question 14 (no only) | 76 / 1676 | 49 / 959 | 6 / 207 | 10 / 185 | 7 / 168 | 4 / 157 |
| Question 15 (no only) | 149 / 1676 | 75 / 959 | 24 / 207 | 25 / 185 | 11 / 168 | 14 / 157 |
| Question 16 (no only) | 167 / 1676 | 97 / 959 | 17 / 207 | 18 / 185 | 19 / 168 | 16 / 157 |
| Question 17 (no only) | 305 / 1676 | 151 / 959 | 42 / 207 | 42 / 185 | 43 / 168 | 27 / 157 |
| Question 18 (no only) | 175 / 1676 | 102 / 959 | 13 / 207 | 19 / 185 | 30 / 168 | 11 / 157 |
| Question 19 (no only) | 225 / 1676 | 117 / 959 | 28 / 207 | 33 / 185 | 27 / 168 | 20 / 157 |
| Question 20 (no or not applicable) | 265 / 1676 | 156 / 959 | 24 / 207 | 49 / 185 | 16 / 168 | 20 / 157 |
| Question 29 (no or not applicable) | 882 / 1676 | 464 / 959 | 120 / 207 | 92 / 185 | 110 / 168 | 96 / 157 |
| Surveyed items that did not meet all of the above survey questions | 15 / 1676 | 11 / 959 | 0 / 207 | 2 / 185 | 0 / 168 | 2 / 157 |
| Surveyed items that did not meet one or more of the above survey questions | 1552 / 1676 | 856 / 959 | 204 / 207 | 181 / 185 | 163 / 168 | 148 / 157 |
1. This document is available on the Department of Justice's section 508 Web site (www.usdoj.gov/crt/508). People with disabilities may request copies in Braille, large print, or on computer disk by calling 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).