Software Appendix B(1)

Question-by-Question Responses to the Software Accessibility Checklist:

Statistics by Agency Size

Question 1. This question asks,

Does the software provide keyboard equivalents for all mouse actions, including buttons, scroll windows, text entry fields, and pop-up windows?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1275 or 76.1%); No (221 or 13.2%); Not Applicable (180 or 10.7%); Total (1676)

CABINET LEVEL AGENCIES: Yes (724 or 75.5%); No (129 or 13.5%) Not Applicable (106 or 11.1%) Total (959)

ALL LARGE AGENCIES: Yes (165 or 79.7%); No (19 or 9.2%); Not Applicable (23 or 11.1%); Total (207)

ALL MEDIUM AGENCIES: Yes (125 or 67.6%); No (34 or 18.4%); Not Applicable (26 or 14.1%); Total (185)

ALL SMALL AGENCIES: Yes (143 or 85.1%); No (16 or 9.5%); Not Applicable (9 or 5.4%); Total (168)

ALL VERY SMALL AGENCIES: Yes (118 or 75.2%); No (23 or 14.6%); Not Applicable (16 or 10.2%); Total (157)

Question 2. This question asks,

Does the program provide clear and precise instructions for use of all keyboard functions as part of the user documentation?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1248 or 74.5%); No (294 or 17.5%); Not Applicable (134 or 8%); Total (1676)

CABINET LEVEL AGENCIES: Yes (709 or 73.9%); No (158 or 16.5%) Not Applicable (92 or 9.6%) Total (959)

ALL LARGE AGENCIES: Yes (159 or 76.8%); No (40 or 19.3%); Not Applicable (8 or 3.9%); Total (207)

ALL MEDIUM AGENCIES: Yes (131 or 70.8%); No (43 or 23.2%); Not Applicable (11 or 5.9%); Total (185)

ALL SMALL AGENCIES: Yes (129 or 76.8%); No (34 or 20.2%); Not Applicable (5 or 3%); Total (168)

ALL VERY SMALL AGENCIES: Yes (120 or 76.4%); No (19 or 12.1%); Not Applicable (18 or 11.5%); Total (157)

Question 3. This question asks,

Are instructions regarding keyboard use widely available for all users in your component?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1180 or 70.4%); No (353 or 21.1%); Not Applicable (143 or 8.5%); Total (1676)

CABINET LEVEL AGENCIES: Yes (649 or 67.7%); No (222 or 23.1%) Not Applicable (88 or 9.2%) Total (959)

ALL LARGE AGENCIES: Yes (164 or 79.2%); No (34 or 16.4%); Not Applicable (9 or 4.3%); Total (207)

ALL MEDIUM AGENCIES: Yes (133 or 71.9%); No (40 or 21.6%); Not Applicable (12 or 6.5%); Total (185)

ALL SMALL AGENCIES: Yes (125 or 74.4%); No (38 or 22.6%); Not Applicable (5 or 3%); Total (168)

ALL VERY SMALL AGENCIES: Yes (109 or 69.4%); No (19 or 12.1%); Not Applicable (29 or 18.5%); Total (157)

Question 4. This question asks,

Does the software have a logical tabbing order among fields, text boxes, and focal points?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1444 or 86.2%); No (84 or 5%); Not Applicable (148 or 8.8%); Total (1676)

CABINET LEVEL AGENCIES: Yes (816 or 85.1%); No (53 or 5.5%) Not Applicable (90 or 9.4%) Total (959)

ALL LARGE AGENCIES: Yes (188 or 90.8%); No (10 or 4.8%); Not Applicable (9 or 4.3%); Total (207)

ALL MEDIUM AGENCIES: Yes (154 or 83.2%); No (8 or 4.3%); Not Applicable (23 or 12.4%); Total (185)

ALL SMALL AGENCIES: Yes (157 or 93.5%); No (5 or 3%); Not Applicable (6 or 3.6%); Total (168)

ALL VERY SMALL AGENCIES: Yes (129 or 82.2%); No (8 or 5.1%); Not Applicable (20 or 12.7%); Total (157)

Question 5. This question asks,

When navigating screens and dialog boxes using the keyboard, does the focus follow a logical tabbing order?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1443 or 86.1%); No (85 or 5.1%); Not Applicable (148 or 8.8%); Total (1676)

CABINET LEVEL AGENCIES: Yes (811 or 84.6%); No (55 or 5.7%) Not Applicable (93 or 9.7%) Total (959)

ALL LARGE AGENCIES: Yes (191 or 92.3%); No (7 or 3.4%); Not Applicable (9 or 4.3%); Total (207)

ALL MEDIUM AGENCIES: Yes (150 or 81.1%); No (12 or 6.5%); Not Applicable (23 or 12.4%); Total (185)

ALL SMALL AGENCIES: Yes (158 or 94%); No (5 or 3%); Not Applicable (5 or 3%); Total (168)

ALL VERY SMALL AGENCIES: Yes (133 or 84.7%); No (6 or 3.8%); Not Applicable (18 or 11.5%); Total (157)

Question 6. This question asks,

Is there a well-defined focal point that moves with keyboard navigation? (e.g., can you use the arrow keys to navigate through a list followed by pressing the ENTER key or space bar to select the desired item?)

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1376 or 82.1%); No (142 or 8.5%); Not Applicable (158 or 9.4%); Total (1676)

CABINET LEVEL AGENCIES: Yes (776 or 80.9%); No (86 or 9%) Not Applicable (97 or 10.1%) Total (959)

ALL LARGE AGENCIES: Yes (177 or 85.5%); No (15 or 7.2%); Not Applicable (15 or 7.2%); Total (207)

ALL MEDIUM AGENCIES: Yes (141 or 76.2%); No (13 or 7%); Not Applicable (31 or 16.8%); Total (185)

ALL SMALL AGENCIES: Yes (155 or 92.3%); No (13 or 7.7%); Not Applicable (0 or 0%); Total (168)

ALL VERY SMALL AGENCIES: Yes (127 or 80.9%); No (15 or 9.6%); Not Applicable (15 or 9.6%); Total (157)

Question 7. This question asks,

Are shortcut keys provided for all pull-down menus?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1058 or 63.1%); No (374 or 22.3%); Not Applicable (244 or 14.6%); Total (1676)

CABINET LEVEL AGENCIES: Yes (603 or 62.9%); No (213 or 22.2%) Not Applicable (143 or 14.9%) Total (959)

ALL LARGE AGENCIES: Yes (84 or 40.6%); No (91 or 44%); Not Applicable (32 or 15.5%); Total (207)

ALL MEDIUM AGENCIES: Yes (118 or 63.8%); No (36 or 19.5%); Not Applicable (31 or 16.8%); Total (185)

ALL SMALL AGENCIES: Yes (135 or 80.4%); No (22 or 13.1%); Not Applicable (11 or 6.5%); Total (168)

ALL VERY SMALL AGENCIES: Yes (118 or 75.2%); No (12 or 7.6%); Not Applicable (27 or 17.2%); Total (157)

Question 8. This question asks,

Does the software support existing accessibility features built into the operating system (e.g., sticky keys, slow keys, repeat keys in Apple Macintosh OS or Microsoft Windows 95)?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1143 or 68.2%); No (236 or 14.1%); Not Applicable (297 or 17.7%); Total (1676)

CABINET LEVEL AGENCIES: Yes (610 or 63.6%); No (160 or 16.7%) Not Applicable (189 or 19.7%) Total (959)

ALL LARGE AGENCIES: Yes (157 or 75.8%); No (18 or 8.7%); Not Applicable (32 or 15.5%); Total (207)

ALL MEDIUM AGENCIES: Yes (123 or 66.5%); No (27 or 14.6%); Not Applicable (35 or 18.9%); Total (185)

ALL SMALL AGENCIES: Yes (131 or 78%); No (21 or 12.5%); Not Applicable (16 or 9.5%); Total (168)

ALL VERY SMALL AGENCIES: Yes (122 or 77.7%); No (10 or 6.4%); Not Applicable (25 or 15.9%); Total (157)

Question 9. This question asks,

If timed responses are present, does the software allow the user to modify the timing parameters of any required timed responses?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (293 or 17.5%); No (185 or 11%); Not Applicable (1198 or 71.5%); Total (1676)

CABINET LEVEL AGENCIES: Yes (190 or 19.8%); No (107 or 11.2%) Not Applicable (662 or 69%) Total (959)

ALL LARGE AGENCIES: Yes (15 or 7.2%); No (27 or 13%); Not Applicable (165 or 79.7%); Total (207)

ALL MEDIUM AGENCIES: Yes (20 or 10.8%); No (36 or 19.5%); Not Applicable (129 or 69.7%); Total (185)

ALL SMALL AGENCIES: Yes (44 or 26.2%); No (10 or 6%); Not Applicable (114 or 67.9%); Total (168)

ALL VERY SMALL AGENCIES: Yes (24 or 15.3%); No (5 or 3.2%); Not Applicable (128 or 81.5%); Total (157)

Question 10. This question asks,

Are all descriptions or labels for fields positioned immediately to the left or directly above the control, and do they end in a colon, so that it is easy for screen reading software to associate the labels with the corresponding fields?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (888 or 53%); No (402 or 24%); Not Applicable (386 or 23%); Total (1676)

CABINET LEVEL AGENCIES: Yes (500 or 52.1%); No (208 or 21.7%) Not Applicable (251 or 26.2%) Total (959)

ALL LARGE AGENCIES: Yes (113 or 54.6%); No (75 or 36.2%); Not Applicable (19 or 9.2%); Total (207)

ALL MEDIUM AGENCIES: Yes (82 or 44.3%); No (51 or 27.6%); Not Applicable (52 or 28.1%); Total (185)

ALL SMALL AGENCIES: Yes (92 or 54.8%); No (40 or 23.8%); Not Applicable (36 or 21.4%); Total (168)

ALL VERY SMALL AGENCIES: Yes (101 or 64.3%); No (28 or 17.8%); Not Applicable (28 or 17.8%); Total (157)

Question 11. This question asks,

Does every window, object, and control have a clearly named label?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1372 or 81.9%); No (139 or 8.3%); Not Applicable (165 or 9.8%); Total (1676)

CABINET LEVEL AGENCIES: Yes (781 or 81.4%); No (77 or 8%) Not Applicable (101 or 10.5%) Total (959)

ALL LARGE AGENCIES: Yes (171 or 82.6%); No (15 or 7.2%); Not Applicable (21 or 10.1%); Total (207)

ALL MEDIUM AGENCIES: Yes (148 or 80%); No (14 or 7.6%); Not Applicable (23 or 12.4%); Total (185)

ALL SMALL AGENCIES: Yes (139 or 82.7%); No (22 or 13.1%); Not Applicable (7 or 4.2%); Total (168)

ALL VERY SMALL AGENCIES: Yes (133 or 84.7%); No (11 or 7%); Not Applicable (13 or 8.3%); Total (157)

Question 12. This question asks,

Does the software application use standard controls rather than owner-drawn or custom controls?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1427 or 85.1%); No (129 or 7.7%); Not Applicable (120 or 7.2%); Total (1676)

CABINET LEVEL AGENCIES: Yes (801 or 83.5%); No (73 or 7.6%) Not Applicable (85 or 8.9%) Total (959)

ALL LARGE AGENCIES: Yes (182 or 87.9%); No (16 or 7.7%); Not Applicable (9 or 4.3%); Total (207)

ALL MEDIUM AGENCIES: Yes (157 or 84.9%); No (13 or 7%); Not Applicable (15 or 8.1%); Total (185)

ALL SMALL AGENCIES: Yes (153 or 91.1%); No (14 or 8.3%); Not Applicable (1 or 0.6%); Total (168)

ALL VERY SMALL AGENCIES: Yes (134 or 85.4%); No (13 or 8.3%); Not Applicable (10 or 6.4%); Total (157)

Question 13. This question asks,

Does the software have a user selectable option to display text on icons., i.e., text only icons or bubble help?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1002 or 59.8%); No (296 or 17.7%); Not Applicable (378 or 22.6%); Total (1676)

CABINET LEVEL AGENCIES: Yes (555 or 57.9%); No (160 or 16.7%) Not Applicable (244 or 25.4%) Total (959)

ALL LARGE AGENCIES: Yes (125 or 60.4%); No (41 or 19.8%); Not Applicable (41 or 19.8%); Total (207)

ALL MEDIUM AGENCIES: Yes (111 or 60%); No (37 or 20%); Not Applicable (37 or 20%); Total (185)

ALL SMALL AGENCIES: Yes (110 or 65.5%); No (29 or 17.3%); Not Applicable (29 or 17.3%); Total (168)

ALL VERY SMALL AGENCIES: Yes (101 or 64.3%); No (29 or 18.5%); Not Applicable (27 or 17.2%); Total (157)

Question 14. This question asks,

Is the use of icons consistent throughout the application?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1286 or 76.7%); No (76 or 4.5%); Not Applicable (314 or 18.7%); Total (1676)

CABINET LEVEL AGENCIES: Yes (712 or 74.2%); No (49 or 5.1%) Not Applicable (198 or 20.6%) Total (959)

ALL LARGE AGENCIES: Yes (157 or 75.8%); No (6 or 2.9%); Not Applicable (44 or 21.3%); Total (207)

ALL MEDIUM AGENCIES: Yes (142 or 76.8%); No (10 or 5.4%); Not Applicable (33 or 17.8%); Total (185)

ALL SMALL AGENCIES: Yes (140 or 83.3%); No (7 or 4.2%); Not Applicable (21 or 12.5%); Total (168)

ALL VERY SMALL AGENCIES: Yes (135 or 86%); No (4 or 2.5%); Not Applicable (18 or 11.5%); Total (157)

Question 15. This question asks,

Are menus with text equivalents provided for all icon functions or icon selections on menu, tool, and format bars?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1193 or 71.2%); No (149 or 8.9%); Not Applicable (334 or 19.9%); Total (1676)

CABINET LEVEL AGENCIES: Yes (673 or 70.2%); No (75 or 7.8%) Not Applicable (211 or 22%) Total (959)

ALL LARGE AGENCIES: Yes (140 or 67.6%); No (24 or 11.6%); Not Applicable (43 or 20.8%); Total (207)

ALL MEDIUM AGENCIES: Yes (126 or 68.1%); No (25 or 13.5%); Not Applicable (34 or 18.4%); Total (185)

ALL SMALL AGENCIES: Yes (131 or 78%); No (11 or 6.5%); Not Applicable (26 or 15.5%); Total (168)

ALL VERY SMALL AGENCIES: Yes (123 or 78.3%); No (14 or 8.9%); Not Applicable (20 or 12.7%); Total (157)

Question 16. This question asks,

If there are audio alerts, are visual cues also provided?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (802 or 47.9%); No (167 or 10%); Not Applicable (707 or 42.2%); Total (1676)

CABINET LEVEL AGENCIES: Yes (443 or 46.2%); No (97 or 10.1%) Not Applicable (419 or 43.7%) Total (959)

ALL LARGE AGENCIES: Yes (113 or 54.6%); No (17 or 8.2%); Not Applicable (77 or 37.2%); Total (207)

ALL MEDIUM AGENCIES: Yes (95 or 51.4%); No (18 or 9.7%); Not Applicable (72 or 38.9%); Total (185)

ALL SMALL AGENCIES: Yes (91 or 54.2%); No (19 or 11.3%); Not Applicable (58 or 34.5%); Total (168)

ALL VERY SMALL AGENCIES: Yes (60 or 38.2%); No (16 or 10.2%); Not Applicable (81 or 51.6%); Total (157)

Question 17. This question asks,

Does the software support the "show sounds" feature where it is built into the operating system?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (743 or 44.3%); No (305 or 18.2%); Not Applicable (628 or 37.5%); Total (1676)

CABINET LEVEL AGENCIES: Yes (442 or 46.1%); No (151 or 15.7%) Not Applicable (366 or 38.2%) Total (959)

ALL LARGE AGENCIES: Yes (100 or 48.3%); No (42 or 20.3%); Not Applicable (65 or 31.4%); Total (207)

ALL MEDIUM AGENCIES: Yes (78 or 42.2%); No (42 or 22.7%); Not Applicable (65 or 35.1%); Total (185)

ALL SMALL AGENCIES: Yes (65 or 38.7%); No (43 or 25.6%); Not Applicable (60 or 35.7%); Total (168)

ALL VERY SMALL AGENCIES: Yes (58 or 36.9%); No (27 or 17.2%); Not Applicable (72 or 45.9%); Total (157)

Question 18. This question asks,

Can the user disable or adjust sound volume?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (936 or 55.8%); No (175 or 10.4%); Not Applicable (565 or 33.7%); Total (1676)

CABINET LEVEL AGENCIES: Yes (545 or 56.8%); No (102 or 10.6%) Not Applicable (312 or 32.5%) Total (959)

ALL LARGE AGENCIES: Yes (120 or 58%); No (13 or 6.3%); Not Applicable (74 or 35.7%); Total (207)

ALL MEDIUM AGENCIES: Yes (98 or 53%); No (19 or 10.3%); Not Applicable (68 or 36.8%); Total (185)

ALL SMALL AGENCIES: Yes (78 or 46.4%); No (30 or 17.9%); Not Applicable (60 or 35.7%); Total (168)

ALL VERY SMALL AGENCIES: Yes (95 or 60.5%); No (11 or 7%); Not Applicable (51 or 32.5%); Total (157)

Question 19. This question asks,

If information is provided in an audio format, is it also capable of being displayed by the user in a visual format?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (455 or 27.1%); No (225 or 13.4%); Not Applicable (996 or 59.4%); Total (1676)

CABINET LEVEL AGENCIES: Yes (304 or 31.7%); No (117 or 12.2%) Not Applicable (538 or 56.1%) Total (959)

ALL LARGE AGENCIES: Yes (26 or 12.6%); No (28 or 13.5%); Not Applicable (153 or 73.9%); Total (207)

ALL MEDIUM AGENCIES: Yes (40 or 21.6%); No (33 or 17.8%); Not Applicable (112 or 60.5%); Total (185)

ALL SMALL AGENCIES: Yes (46 or 27.4%); No (27 or 16.1%); Not Applicable (95 or 56.5%); Total (168)

ALL VERY SMALL AGENCIES: Yes (39 or 24.8%); No (20 or 12.7%); Not Applicable (98 or 62.4%); Total (157)

Question 20. This question asks,

Is the software application free of patterned backgrounds used behind text or important graphics?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1411 or 84.2%); No (112 or 6.7%); Not Applicable (153 or 9.1%); Total (1676)

CABINET LEVEL AGENCIES: Yes (803 or 83.7%); No (68 or 7.1%) Not Applicable (88 or 9.2%) Total (959)

ALL LARGE AGENCIES: Yes (183 or 88.4%); No (10 or 4.8%); Not Applicable (14 or 6.8%); Total (207)

ALL MEDIUM AGENCIES: Yes (136 or 73.5%); No (15 or 8.1%); Not Applicable (34 or 18.4%); Total (185)

ALL SMALL AGENCIES: Yes (152 or 90.5%); No (10 or 6%); Not Applicable (6 or 3.6%); Total (168)

ALL VERY SMALL AGENCIES: Yes (137 or 87.3%); No (9 or 5.7%); Not Applicable (11 or 7%); Total (157)

Question 21. This question asks,

Can the user override default fonts for printing and text displays?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1204 or 71.8%); No (345 or 20.6%); Not Applicable (127 or 7.6%); Total (1676)

CABINET LEVEL AGENCIES: Yes (688 or 71.7%); No (187 or 19.5%) Not Applicable (84 or 8.8%) Total (959)

ALL LARGE AGENCIES: Yes (139 or 67.1%); No (61 or 29.5%); Not Applicable (7 or 3.4%); Total (207)

ALL MEDIUM AGENCIES: Yes (130 or 70.3%); No (40 or 21.6%); Not Applicable (15 or 8.1%); Total (185)

ALL SMALL AGENCIES: Yes (127 or 75.6%); No (35 or 20.8%); Not Applicable (6 or 3.6%); Total (168)

ALL VERY SMALL AGENCIES: Yes (120 or 76.4%); No (22 or 14%); Not Applicable (15 or 9.6%); Total (157)

Question 22. This question asks,

Can a user adjust or disable flashing, rotating, or moving displays?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (611 or 36.5%); No (240 or 14.3%); Not Applicable (825 or 49.2%); Total (1676)

CABINET LEVEL AGENCIES: Yes (386 or 40.3%); No (126 or 13.1%) Not Applicable (447 or 46.6%) Total (959)

ALL LARGE AGENCIES: Yes (73 or 35.3%); No (36 or 17.4%); Not Applicable (98 or 47.3%); Total (207)

ALL MEDIUM AGENCIES: Yes (52 or 28.1%); No (28 or 15.1%); Not Applicable (105 or 56.8%); Total (185)

ALL SMALL AGENCIES: Yes (54 or 32.1%); No (33 or 19.6%); Not Applicable (81 or 48.2%); Total (168)

ALL VERY SMALL AGENCIES: Yes (46 or 29.3%); No (17 or 10.8%); Not Applicable (94 or 59.9%); Total (157)

Question 23. This question asks,

Does the software ensure that color-coding is never used as the only means of conveying information or indicating an action?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1150 or 68.6%); No (220 or 13.1%); Not Applicable (306 or 18.3%); Total (1676)

CABINET LEVEL AGENCIES: Yes (646 or 67.4%); No (122 or 12.7%) Not Applicable (191 or 19.9%) Total (959)

ALL LARGE AGENCIES: Yes (163 or 78.7%); No (25 or 12.1%); Not Applicable (19 or 9.2%); Total (207)

ALL MEDIUM AGENCIES: Yes (116 or 62.7%); No (49 or 26.5%); Not Applicable (20 or 10.8%); Total (185)

ALL SMALL AGENCIES: Yes (123 or 73.2%); No (13 or 7.7%); Not Applicable (32 or 19%); Total (168)

ALL VERY SMALL AGENCIES: Yes (102 or 65%); No (11 or 7%); Not Applicable (44 or 28%); Total (157)

Question 24. This question asks,

Does the application support user-defined color settings system-wide?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1174 or 70%); No (294 or 17.5%); Not Applicable (208 or 12.4%); Total (1676)

CABINET LEVEL AGENCIES: Yes (682 or 71.1%); No (147 or 15.3%) Not Applicable (130 or 13.6%) Total (959)

ALL LARGE AGENCIES: Yes (136 or 65.7%); No (52 or 25.1%); Not Applicable (19 or 9.2%); Total (207)

ALL MEDIUM AGENCIES: Yes (110 or 59.5%); No (51 or 27.6%); Not Applicable (24 or 13%); Total (185)

ALL SMALL AGENCIES: Yes (141 or 83.9%); No (22 or 13.1%); Not Applicable (5 or 3%); Total (168)

ALL VERY SMALL AGENCIES: Yes (105 or 66.9%); No (22 or 14%); Not Applicable (30 or 19.1%); Total (157)

Question 25. This question asks,

Is highlighting also viewable with inverted colors?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (1155 or 68.9%); No (260 or 15.5%); Not Applicable (261 or 15.6%); Total (1676)

CABINET LEVEL AGENCIES: Yes (675 or 70.4%); No (134 or 14%) Not Applicable (150 or 15.6%) Total (959)

ALL LARGE AGENCIES: Yes (128 or 61.8%); No (54 or 26.1%); Not Applicable (25 or 12.1%); Total (207)

ALL MEDIUM AGENCIES: Yes (116 or 62.7%); No (39 or 21.1%); Not Applicable (30 or 16.2%); Total (185)

ALL SMALL AGENCIES: Yes (130 or 77.4%); No (8 or 4.8%); Not Applicable (30 or 17.9%); Total (168)

ALL VERY SMALL AGENCIES: Yes (106 or 67.5%); No (25 or 15.9%); Not Applicable (26 or 16.6%); Total (157)

Question 26. This question asks,

If the software application draws its own screen elements, does it pick up the size settings that the user has selected in the Control Panel?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (972 or 58%); No (247 or 14.7%); Not Applicable (457 or 27.3%); Total (1676)

CABINET LEVEL AGENCIES: Yes (566 or 59%); No (136 or 14.2%) Not Applicable (257 or 26.8%) Total (959)

ALL LARGE AGENCIES: Yes (112 or 54.1%); No (35 or 16.9%); Not Applicable (60 or 29%); Total (207)

ALL MEDIUM AGENCIES: Yes (92 or 49.7%); No (25 or 13.5%); Not Applicable (68 or 36.8%); Total (185)

ALL SMALL AGENCIES: Yes (111 or 66.1%); No (33 or 19.6%); Not Applicable (24 or 14.3%); Total (168)

ALL VERY SMALL AGENCIES: Yes (91 or 58%); No (18 or 11.5%); Not Applicable (48 or 30.6%); Total (157)

Question 27. This question asks,

Are all manuals and documentation provided in electronic format as well as ASCII text files, including text descriptions of any charts, graphs, pictures, or graphics of any nature?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (896 or 53.5%); No (612 or 36.5%); Not Applicable (168 or 10%); Total (1676)

CABINET LEVEL AGENCIES: Yes (513 or 53.5%); No (354 or 36.9%) Not Applicable (92 or 9.6%) Total (959)

ALL LARGE AGENCIES: Yes (97 or 46.9%); No (93 or 44.9%); Not Applicable (17 or 8.2%); Total (207)

ALL MEDIUM AGENCIES: Yes (100 or 54.1%); No (67 or 36.2%); Not Applicable (18 or 9.7%); Total (185)

ALL SMALL AGENCIES: Yes (93 or 55.4%); No (52 or 31%); Not Applicable (23 or 13.7%); Total (168)

ALL VERY SMALL AGENCIES: Yes (93 or 59.2%); No (46 or 29.3%); Not Applicable (18 or 11.5%); Total (157)

Question 28. This question asks,

Can a user choose to have any report generated by the software made available in a "print to ASCII file" format?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (989 or 59%); No (430 or 25.7%); Not Applicable (257 or 15.3%); Total (1676)

CABINET LEVEL AGENCIES: Yes (541 or 56.4%); No (270 or 28.2%) Not Applicable (148 or 15.4%) Total (959)

ALL LARGE AGENCIES: Yes (129 or 62.3%); No (62 or 30%); Not Applicable (16 or 7.7%); Total (207)

ALL MEDIUM AGENCIES: Yes (96 or 51.9%); No (44 or 23.8%); Not Applicable (45 or 24.3%); Total (185)

ALL SMALL AGENCIES: Yes (113 or 67.3%); No (33 or 19.6%); Not Applicable (22 or 13.1%); Total (168)

ALL VERY SMALL AGENCIES: Yes (110 or 70.1%); No (21 or 13.4%); Not Applicable (26 or 16.6%); Total (157)

Question 29. This question asks,

Is special training provided for users with disabilities that will enable them to become familiar with the software and learn how to use it in conjunction with assistive technology provided as an accommodation?

The following categories of agencies provided the following responses to this question.

ALL AGENCIES: Yes (794 or 47.4%); No (560 or 33.4%); Not Applicable (322 or 19.2%); Total (1676)

CABINET LEVEL AGENCIES: Yes (495 or 51.6%); No (311 or 32.4%) Not Applicable (153 or 16%) Total (959)

ALL LARGE AGENCIES: Yes (87 or 42%); No (101 or 48.8%); Not Applicable (19 or 9.2%); Total (207)

ALL MEDIUM AGENCIES: Yes (93 or 50.3%); No (64 or 34.6%); Not Applicable (28 or 15.1%); Total (185)

ALL SMALL AGENCIES: Yes (58 or 34.5%); No (58 or 34.5%); Not Applicable (52 or 31%); Total (168)

ALL VERY SMALL AGENCIES: Yes (61 or 38.9%); No (26 or 16.6%); Not Applicable (70 or 44.6%); Total (157)


1. This document is available on the Department of Justice's section 508 Web site (www.usdoj.gov/crt/508). People with disabilities may request copies in Braille, large print, or on computer disk by calling 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).


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