Software Appendix C(1)
Question-by-Question Responses to the Software Accessibility Checklist:
Statistics by Type of Software
| Question 1: Does the software provide keyboard equivalents for all mouse actions, including
buttons, scroll windows, text entry fields, and pop-up windows? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
114 / 170 (67.1%) |
30 / 170 (17.6%) |
26 / 170 (15.3%) |
| spreadsheet |
124 / 146 (84.9%) |
16 / 146 (11%) |
6 / 146 (4.1%) |
| word processor |
171 / 201 (85.1%) |
19 / 201 (9.5%) |
11 / 201 (5.5%) |
| e-mail |
137 / 159 (86.2%) |
14 / 159 (8.8%) |
8 / 159 (5%) |
| Other |
342 / 478 (71.5%) |
67 / 478 (14%) |
69 / 478 (14.4%) |
| database |
201 / 301 (66.8%) |
53 / 301 (17.6%) |
47 / 301 (15.6%) |
| Internet browser |
137 / 156 (87.8%) |
13 / 156 (8.3%) |
6 / 156 (3.8%) |
| groupware |
38 / 47 (80.9%) |
3 / 47 (6.4%) |
6 / 47 (12.8%) |
| Other Internet access |
11 / 18 (61.1%) |
6 / 18 (33.3%) |
1 / 18 (5.6%) |
| Question 2: Does the program provide clear and precise instructions for use of all keyboard
functions as part of the user documentation? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
112 / 170 (65.9%) |
52 / 170 (30.6%) |
6 / 170 (3.5%) |
| spreadsheet |
120 / 146 (82.2%) |
17 / 146 (11.6%) |
9 / 146 (6.2%) |
| word processor |
173 / 201 (86.1%) |
17 / 201 (8.5%) |
11 / 201 (5.5%) |
| e-mail |
130 / 159 (81.8%) |
21 / 159 (13.2%) |
8 / 159 (5%) |
| Other |
337 / 478 (70.5%) |
86 / 478 (18%) |
55 / 478 (11.5%) |
| database |
210 / 301 (69.8%) |
63 / 301 (20.9%) |
28 / 301 (9.3%) |
| Internet browser |
119 / 156 (76.3%) |
26 / 156 (16.7%) |
11 / 156 (7.1%) |
| groupware |
35 / 47 (74.5%) |
8 / 47 (17%) |
4 / 47 (8.5%) |
| Other Internet access |
12 / 18 (66.7%) |
4 / 18 (22.2%) |
2 / 18 (11.1%) |
| Question 3: Are instructions regarding keyboard use widely available for all users in your
component? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
117 / 170 (68.8%) |
47 / 170 (27.6%) |
6 / 170 (3.5%) |
| spreadsheet |
110 / 146 (75.3%) |
26 / 146 (17.8%) |
10 / 146 (6.8%) |
| word processor |
160 / 201 (79.6%) |
28 / 201 (13.9%) |
13 / 201 (6.5%) |
| e-mail |
120 / 159 (75.5%) |
32 / 159 (20.1%) |
7 / 159 (4.4%) |
| Other |
337 / 478 (70.5%) |
83 / 478 (17.4%) |
58 / 478 (12.1%) |
| database |
196 / 301 (65.1%) |
77 / 301 (25.6%) |
28 / 301 (9.3%) |
| Internet browser |
95 / 156 (60.9%) |
47 / 156 (30.1%) |
14 / 156 (9%) |
| groupware |
35 / 47 (74.5%) |
8 / 47 (17%) |
4 / 47 (8.5%) |
| Other Internet access |
10 / 18 (55.6%) |
5 / 18 (27.8%) |
3 / 18 (16.7%) |
| Question 4: Does the software have a logical tabbing order among fields, text boxes, and focal
points? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
155 / 170 (91.2%) |
6 / 170 (3.5%) |
9 / 170 (5.3%) |
| spreadsheet |
134 / 146 (91.8%) |
2 / 146 (1.4%) |
10 / 146 (6.8%) |
| word processor |
176 / 201 (87.6%) |
7 / 201 (3.5%) |
18 / 201 (9%) |
| e-mail |
137 / 159 (86.2%) |
10 / 159 (6.3%) |
12 / 159 (7.5%) |
| Other |
396 / 478 (82.8%) |
33 / 478 (6.9%) |
49 / 478 (10.3%) |
| database |
263 / 301 (87.4%) |
10 / 301 (3.3%) |
28 / 301 (9.3%) |
| Internet browser |
128 / 156 (82.1%) |
14 / 156 (9%) |
14 / 156 (9%) |
| groupware |
42 / 47 (89.4%) |
1 / 47 (2.1%) |
4 / 47 (8.5%) |
| Other Internet access |
13 / 18 (72.2%) |
1 / 18 (5.6%) |
4 / 18 (22.2%) |
| Question 5: When navigating screens and dialog boxes using the keyboard, does the focus
follow a logical tabbing order? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
150 / 170 (88.2%) |
10 / 170 (5.9%) |
10 / 170 (5.9%) |
| spreadsheet |
136 / 146 (93.2%) |
2 / 146 (1.4%) |
8 / 146 (5.5%) |
| word processor |
181 / 201 (90%) |
6 / 201 (3%) |
14 / 201 (7%) |
| e-mail |
141 / 159 (88.7%) |
9 / 159 (5.7%) |
9 / 159 (5.7%) |
| Other |
393 / 478 (82.2%) |
29 / 478 (6.1%) |
56 / 478 (11.7%) |
| database |
254 / 301 (84.4%) |
18 / 301 (6%) |
29 / 301 (9.6%) |
| Internet browser |
134 / 156 (85.9%) |
8 / 156 (5.1%) |
14 / 156 (9%) |
| groupware |
40 / 47 (85.1%) |
3 / 47 (6.4%) |
4 / 47 (8.5%) |
| Other Internet access |
14 / 18 (77.8%) |
0 / 18 (0%) |
4 / 18 (22.2%) |
| Question 6: Is there a well-defined focal point that moves with keyboard navigation? (E.g., can
you use the arrow keys to navigate through a list followed by pressing the ENTER key or space
bar to select the desired item?) |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
135 / 170 (79.4%) |
18 / 170 (10.6%) |
17 / 170 (10%) |
| spreadsheet |
133 / 146 (91.1%) |
3 / 146 (2.1%) |
10 / 146 (6.8%) |
| word processor |
179 / 201 (89.1%) |
9 / 201 (4.5%) |
13 / 201 (6.5%) |
| e-mail |
144 / 159 (90.6%) |
8 / 159 (5%) |
7 / 159 (4.4%) |
| Other |
365 / 478 (76.4%) |
54 / 478 (11.3%) |
59 / 478 (12.3%) |
| database |
236 / 301 (78.4%) |
34 / 301 (11.3%) |
31 / 301 (10.3%) |
| Internet browser |
132 / 156 (84.6%) |
12 / 156 (7.7%) |
12 / 156 (7.7%) |
| groupware |
39 / 47 (83%) |
4 / 47 (8.5%) |
4 / 47 (8.5%) |
| Other Internet access |
13 / 18 (72.2%) |
0 / 18 (0%) |
5 / 18 (27.8%) |
| Question 7: Are shortcut keys provided for all pull-down menus? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
90 / 170 (52.9%) |
32 / 170 (18.8%) |
48 / 170 (28.2%) |
| spreadsheet |
101 / 146 (69.2%) |
38 / 146 (26%) |
7 / 146 (4.8%) |
| word processor |
146 / 201 (72.6%) |
43 / 201 (21.4%) |
12 / 201 (6%) |
| e-mail |
112 / 159 (70.4%) |
37 / 159 (23.3%) |
10 / 159 (6.3%) |
| Other |
289 / 478 (60.5%) |
104 / 478 (21.8%) |
85 / 478 (17.8%) |
| database |
167 / 301 (55.5%) |
70 / 301 (23.3%) |
64 / 301 (21.3%) |
| Internet browser |
108 / 156 (69.2%) |
39 / 156 (25%) |
9 / 156 (5.8%) |
| groupware |
35 / 47 (74.5%) |
6 / 47 (12.8%) |
6 / 47 (12.8%) |
| Other Internet access |
10 / 18 (55.6%) |
5 / 18 (27.8%) |
3 / 18 (16.7%) |
| Question 8: Does the software support existing accessibility features built into the operating
system (e.g., sticky keys, slow keys, repeat keys in Apple Macintosh OS or Microsoft Windows
95)? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
84 / 170 (49.4%) |
38 / 170 (22.4%) |
48 / 170 (28.2%) |
| spreadsheet |
118 / 146 (80.8%) |
11 / 146 (7.5%) |
17 / 146 (11.6%) |
| word processor |
167 / 201 (83.1%) |
15 / 201 (7.5%) |
19 / 201 (9.5%) |
| e-mail |
124 / 159 (78%) |
16 / 159 (10.1%) |
19 / 159 (11.9%) |
| Other |
296 / 478 (61.9%) |
73 / 478 (15.3%) |
109 / 478 (22.8%) |
| database |
177 / 301 (58.8%) |
67 / 301 (22.3%) |
57 / 301 (18.9%) |
| Internet browser |
129 / 156 (82.7%) |
12 / 156 (7.7%) |
15 / 156 (9.6%) |
| groupware |
35 / 47 (74.5%) |
2 / 47 (4.3%) |
10 / 47 (21.3%) |
| Other Internet access |
13 / 18 (72.2%) |
2 / 18 (11.1%) |
3 / 18 (16.7%) |
| Question 9: If timed responses are present, does the software allow the user to modify the
timing parameters of any required timed responses? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
20 / 170 (11.8%) |
23 / 170 (13.5%) |
127 / 170 (74.7%) |
| spreadsheet |
24 / 146 (16.4%) |
15 / 146 (10.3%) |
107 / 146 (73.3%) |
| word processor |
36 / 201 (17.9%) |
18 / 201 (9%) |
147 / 201 (73.1%) |
| e-mail |
43 / 159 (27%) |
13 / 159 (8.2%) |
103 / 159 (64.8%) |
| Other |
96 / 478 (20.1%) |
64 / 478 (13.4%) |
318 / 478 (66.5%) |
| database |
35 / 301 (11.6%) |
33 / 301 (11%) |
233 / 301 (77.4%) |
| Internet browser |
29 / 156 (18.6%) |
17 / 156 (10.9%) |
110 / 156 (70.5%) |
| groupware |
7 / 47 (14.9%) |
1 / 47 (2.1%) |
39 / 47 (83%) |
| Other Internet access |
3 / 18 (16.7%) |
1 / 18 (5.6%) |
14 / 18 (77.8%) |
| Question 10: Are all descriptions or labels for field positioned immediately to the left or
directly above the control, and do they end in a colon, so that it is easy for screen reading
software to associate the labels with the corresponding fields? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
86 / 170 (50.6%) |
75 / 170 (44.1%) |
9 / 170 (5.3%) |
| spreadsheet |
77 / 146 (52.7%) |
22 / 146 (15.1%) |
47 / 146 (32.2%) |
| word processor |
107 / 201 (53.2%) |
33 / 201 (16.4%) |
61 / 201 (30.3%) |
| e-mail |
88 / 159 (55.3%) |
31 / 159 (19.5%) |
40 / 159 (25.2%) |
| Other |
251 / 478 (52.5%) |
112 / 478 (23.4%) |
115 / 478 (24.1%) |
| database |
169 / 301 (56.1%) |
74 / 301 (24.6%) |
58 / 301 (19.3%) |
| Internet browser |
78 / 156 (50%) |
35 / 156 (22.4%) |
43 / 156 (27.6%) |
| groupware |
24 / 47 (51.1%) |
12 / 47 (25.5%) |
11 / 47 (23.4%) |
| Other Internet access |
8 / 18 (44.4%) |
8 / 18 (44.4%) |
2 / 18 (11.1%) |
| Question 11: Does every window, object, and control have a clearly named label? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
133 / 170 (78.2%) |
13 / 170 (7.6%) |
24 / 170 (14.1%) |
| spreadsheet |
130 / 146 (89%) |
7 / 146 (4.8%) |
9 / 146 (6.2%) |
| word processor |
171 / 201 (85.1%) |
16 / 201 (8%) |
14 / 201 (7%) |
| e-mail |
134 / 159 (84.3%) |
15 / 159 (9.4%) |
10 / 159 (6.3%) |
| Other |
368 / 478 (77%) |
46 / 478 (9.6%) |
64 / 478 (13.4%) |
| database |
250 / 301 (83.1%) |
24 / 301 (8%) |
27 / 301 (9%) |
| Internet browser |
134 / 156 (85.9%) |
12 / 156 (7.7%) |
10 / 156 (6.4%) |
| groupware |
38 / 47 (80.9%) |
4 / 47 (8.5%) |
5 / 47 (10.6%) |
| Other Internet access |
14 / 18 (77.8%) |
2 / 18 (11.1%) |
2 / 18 (11.1%) |
| Question 12: Does the software application use standard controls rather than owner-drawn or
custom controls? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
132 / 170 (77.6%) |
26 / 170 (15.3%) |
12 / 170 (7.1%) |
| spreadsheet |
135 / 146 (92.5%) |
4 / 146 (2.7%) |
7 / 146 (4.8%) |
| word processor |
184 / 201 (91.5%) |
8 / 201 (4%) |
9 / 201 (4.5%) |
| e-mail |
147 / 159 (92.5%) |
5 / 159 (3.1%) |
7 / 159 (4.4%) |
| Other |
397 / 478 (83.1%) |
34 / 478 (7.1%) |
47 / 478 (9.8%) |
| database |
234 / 301 (77.7%) |
42 / 301 (14%) |
25 / 301 (8.3%) |
| Internet browser |
141 / 156 (90.4%) |
7 / 156 (4.5%) |
8 / 156 (5.1%) |
| groupware |
40 / 47 (85.1%) |
3 / 47 (6.4%) |
4 / 47 (8.5%) |
| Other Internet access |
17 / 18 (94.4%) |
0 / 18 (0%) |
1 / 18 (5.6%) |
| Question 13: Does the software have a user selectable option to display text on icons, i.e., text
only icons or bubble help? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
59 / 170 (34.7%) |
64 / 170 (37.6%) |
47 / 170 (27.6%) |
| spreadsheet |
113 / 146 (77.4%) |
13 / 146 (8.9%) |
20 / 146 (13.7%) |
| word processor |
152 / 201 (75.6%) |
18 / 201 (9%) |
31 / 201 (15.4%) |
| e-mail |
118 / 159 (74.2%) |
19 / 159 (11.9%) |
22 / 159 (13.8%) |
| Other |
263 / 478 (55%) |
100 / 478 (20.9%) |
115 / 478 (24.1%) |
| database |
140 / 301 (46.5%) |
55 / 301 (18.3%) |
106 / 301 (35.2%) |
| Internet browser |
118 / 156 (75.6%) |
16 / 156 (10.3%) |
22 / 156 (14.1%) |
| groupware |
32 / 47 (68.1%) |
4 / 47 (8.5%) |
11 / 47 (23.4%) |
| Other Internet access |
7 / 18 (38.9%) |
7 / 18 (38.9%) |
4 / 18 (22.2%) |
| Question 14: Is the use of icons consistent throughout the application? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
99 / 170 (58.2%) |
9 / 170 (5.3%) |
62 / 170 (36.5%) |
| spreadsheet |
135 / 146 (92.5%) |
2 / 146 (1.4%) |
9 / 146 (6.2%) |
| word processor |
179 / 201 (89.1%) |
6 / 201 (3%) |
16 / 201 (8%) |
| e-mail |
141 / 159 (88.7%) |
6 / 159 (3.8%) |
12 / 159 (7.5%) |
| Other |
354 / 478 (74.1%) |
24 / 478 (5%) |
100 / 478 (20.9%) |
| database |
184 / 301 (61.1%) |
21 / 301 (7%) |
96 / 301 (31.9%) |
| Internet browser |
142 / 156 (91%) |
5 / 156 (3.2%) |
9 / 156 (5.8%) |
| groupware |
38 / 47 (80.9%) |
2 / 47 (4.3%) |
7 / 47 (14.9%) |
| Other Internet access |
14 / 18 (77.8%) |
1 / 18 (5.6%) |
3 / 18 (16.7%) |
| Question 15: Are menus with text equivalents provided for all icon functions or icon selections
on menu, tool, and format bars? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
77 / 170 (45.3%) |
25 / 170 (14.7%) |
68 / 170 (40%) |
| spreadsheet |
128 / 146 (87.7%) |
7 / 146 (4.8%) |
11 / 146 (7.5%) |
| word processor |
175 / 201 (87.1%) |
9 / 201 (4.5%) |
17 / 201 (8.5%) |
| e-mail |
138 / 159 (86.8%) |
9 / 159 (5.7%) |
12 / 159 (7.5%) |
| Other |
321 / 478 (67.2%) |
48 / 478 (10%) |
109 / 478 (22.8%) |
| database |
168 / 301 (55.8%) |
36 / 301 (12%) |
97 / 301 (32.2%) |
| Internet browser |
136 / 156 (87.2%) |
11 / 156 (7.1%) |
9 / 156 (5.8%) |
| groupware |
37 / 47 (78.7%) |
2 / 47 (4.3%) |
8 / 47 (17%) |
| Other Internet access |
13 / 18 (72.2%) |
2 / 18 (11.1%) |
3 / 18 (16.7%) |
| Question 16: If there are audio alerts, are visual cues also provided? Note: Most operating
systems handle this issue in the client/server environments; the question is most relevant in a
dumb terminal environment. |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
53 / 170 (31.2%) |
22 / 170 (12.9%) |
95 / 170 (55.9%) |
| spreadsheet |
82 / 146 (56.2%) |
14 / 146 (9.6%) |
50 / 146 (34.2%) |
| word processor |
113 / 201 (56.2%) |
20 / 201 (10%) |
68 / 201 (33.8%) |
| e-mail |
104 / 159 (65.4%) |
8 / 159 (5%) |
47 / 159 (29.6%) |
| Other |
225 / 478 (47.1%) |
53 / 478 (11.1%) |
200 / 478 (41.8%) |
| database |
103 / 301 (34.2%) |
31 / 301 (10.3%) |
167 / 301 (55.5%) |
| Internet browser |
84 / 156 (53.8%) |
16 / 156 (10.3%) |
56 / 156 (35.9%) |
| groupware |
33 / 47 (70.2%) |
2 / 47 (4.3%) |
12 / 47 (25.5%) |
| Other Internet access |
5 / 18 (27.8%) |
1 / 18 (5.6%) |
12 / 18 (66.7%) |
| Question 17: Does the software support the "show sounds" feature where it is built into the
operating system? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
28 / 170 (16.5%) |
45 / 170 (26.5%) |
97 / 170 (57.1%) |
| spreadsheet |
87 / 146 (59.6%) |
17 / 146 (11.6%) |
42 / 146 (28.8%) |
| word processor |
122 / 201 (60.7%) |
26 / 201 (12.9%) |
53 / 201 (26.4%) |
| e-mail |
98 / 159 (61.6%) |
26 / 159 (16.4%) |
35 / 159 (22%) |
| Other |
199 / 478 (41.6%) |
94 / 478 (19.7%) |
185 / 478 (38.7%) |
| database |
92 / 301 (30.6%) |
56 / 301 (18.6%) |
153 / 301 (50.8%) |
| Internet browser |
87 / 156 (55.8%) |
31 / 156 (19.9%) |
38 / 156 (24.4%) |
| groupware |
26 / 47 (55.3%) |
5 / 47 (10.6%) |
16 / 47 (34%) |
| Other Internet access |
4 / 18 (22.2%) |
5 / 18 (27.8%) |
9 / 18 (50%) |
| Question 18: Can the user disable or adjust sound volume? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
45 / 170 (26.5%) |
28 / 170 (16.5%) |
97 / 170 (57.1%) |
| spreadsheet |
108 / 146 (74%) |
7 / 146 (4.8%) |
31 / 146 (21.2%) |
| word processor |
144 / 201 (71.6%) |
15 / 201 (7.5%) |
42 / 201 (20.9%) |
| e-mail |
119 / 159 (74.8%) |
10 / 159 (6.3%) |
30 / 159 (18.9%) |
| Other |
257 / 478 (53.8%) |
46 / 478 (9.6%) |
175 / 478 (36.6%) |
| database |
118 / 301 (39.2%) |
47 / 301 (15.6%) |
136 / 301 (45.2%) |
| Internet browser |
104 / 156 (66.7%) |
16 / 156 (10.3%) |
36 / 156 (23.1%) |
| groupware |
33 / 47 (70.2%) |
5 / 47 (10.6%) |
9 / 47 (19.1%) |
| Other Internet access |
8 / 18 (44.4%) |
1 / 18 (5.6%) |
9 / 18 (50%) |
| Question 19: If information is provided in an audio format, is it also capable of being displayed
by the user in a visual format? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
13 / 170 (7.6%) |
23 / 170 (13.5%) |
134 / 170 (78.8%) |
| spreadsheet |
50 / 146 (34.2%) |
15 / 146 (10.3%) |
81 / 146 (55.5%) |
| word processor |
68 / 201 (33.8%) |
27 / 201 (13.4%) |
106 / 201 (52.7%) |
| e-mail |
63 / 159 (39.6%) |
19 / 159 (11.9%) |
77 / 159 (48.4%) |
| Other |
129 / 478 (27%) |
69 / 478 (14.4%) |
280 / 478 (58.6%) |
| database |
62 / 301 (20.6%) |
40 / 301 (13.3%) |
199 / 301 (66.1%) |
| Internet browser |
53 / 156 (34%) |
26 / 156 (16.7%) |
77 / 156 (49.4%) |
| groupware |
15 / 47 (31.9%) |
4 / 47 (8.5%) |
28 / 47 (59.6%) |
| Other Internet access |
2 / 18 (11.1%) |
2 / 18 (11.1%) |
14 / 18 (77.8%) |
| Question 20: Is the software application free of patterned backgrounds used behind text or
important graphics? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
145 / 170 (85.3%) |
9 / 170 (5.3%) |
16 / 170 (9.4%) |
| spreadsheet |
132 / 146 (90.4%) |
5 / 146 (3.4%) |
9 / 146 (6.2%) |
| word processor |
181 / 201 (90%) |
7 / 201 (3.5%) |
13 / 201 (6.5%) |
| e-mail |
140 / 159 (88.1%) |
7 / 159 (4.4%) |
12 / 159 (7.5%) |
| Other |
384 / 478 (80.3%) |
38 / 478 (7.9%) |
56 / 478 (11.7%) |
| database |
252 / 301 (83.7%) |
22 / 301 (7.3%) |
27 / 301 (9%) |
| Internet browser |
124 / 156 (79.5%) |
20 / 156 (12.8%) |
12 / 156 (7.7%) |
| groupware |
40 / 47 (85.1%) |
2 / 47 (4.3%) |
5 / 47 (10.6%) |
| Other Internet access |
13 / 18 (72.2%) |
2 / 18 (11.1%) |
3 / 18 (16.7%) |
| Question 21: Can a user override default fonts for printing and text displays? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
76 / 170 (44.7%) |
87 / 170 (51.2%) |
7 / 170 (4.1%) |
| spreadsheet |
136 / 146 (93.2%) |
2 / 146 (1.4%) |
8 / 146 (5.5%) |
| word processor |
187 / 201 (93%) |
3 / 201 (1.5%) |
11 / 201 (5.5%) |
| e-mail |
134 / 159 (84.3%) |
17 / 159 (10.7%) |
8 / 159 (5%) |
| Other |
333 / 478 (69.7%) |
87 / 478 (18.2%) |
58 / 478 (12.1%) |
| database |
154 / 301 (51.2%) |
125 / 301 (41.5%) |
22 / 301 (7.3%) |
| Internet browser |
133 / 156 (85.3%) |
14 / 156 (9%) |
9 / 156 (5.8%) |
| groupware |
35 / 47 (74.5%) |
9 / 47 (19.1%) |
3 / 47 (6.4%) |
| Other Internet access |
16 / 18 (88.9%) |
1 / 18 (5.6%) |
1 / 18 (5.6%) |
| Question 22: Can a user adjust or disable flashing, rotating, or moving displays? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
26 / 170 (15.3%) |
29 / 170 (17.1%) |
115 / 170 (67.6%) |
| spreadsheet |
76 / 146 (52.1%) |
7 / 146 (4.8%) |
63 / 146 (43.2%) |
| word processor |
103 / 201 (51.2%) |
15 / 201 (7.5%) |
83 / 201 (41.3%) |
| e-mail |
73 / 159 (45.9%) |
17 / 159 (10.7%) |
69 / 159 (43.4%) |
| Other |
174 / 478 (36.4%) |
72 / 478 (15.1%) |
232 / 478 (48.5%) |
| database |
66 / 301 (21.9%) |
66 / 301 (21.9%) |
169 / 301 (56.1%) |
| Internet browser |
75 / 156 (48.1%) |
28 / 156 (17.9%) |
53 / 156 (34%) |
| groupware |
14 / 47 (29.8%) |
5 / 47 (10.6%) |
28 / 47 (59.6%) |
| Other Internet access |
4 / 18 (22.2%) |
1 / 18 (5.6%) |
13 / 18 (72.2%) |
| Question 23: Does the software ensure that color-coding is never used as the only means of
conveying information or indicating an action? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
103 / 170 (60.6%) |
27 / 170 (15.9%) |
40 / 170 (23.5%) |
| spreadsheet |
109 / 146 (74.7%) |
14 / 146 (9.6%) |
23 / 146 (15.8%) |
| word processor |
148 / 201 (73.6%) |
23 / 201 (11.4%) |
30 / 201 (14.9%) |
| e-mail |
118 / 159 (74.2%) |
12 / 159 (7.5%) |
29 / 159 (18.2%) |
| Other |
334 / 478 (69.9%) |
56 / 478 (11.7%) |
88 / 478 (18.4%) |
| database |
192 / 301 (63.8%) |
48 / 301 (15.9%) |
61 / 301 (20.3%) |
| Internet browser |
103 / 156 (66%) |
26 / 156 (16.7%) |
27 / 156 (17.3%) |
| groupware |
28 / 47 (59.6%) |
13 / 47 (27.7%) |
6 / 47 (12.8%) |
| Other Internet access |
15 / 18 (83.3%) |
1 / 18 (5.6%) |
2 / 18 (11.1%) |
| Question 24: Does the application support user-defined color settings system-wide? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
80 / 170 (47.1%) |
63 / 170 (37.1%) |
27 / 170 (15.9%) |
| spreadsheet |
125 / 146 (85.6%) |
12 / 146 (8.2%) |
9 / 146 (6.2%) |
| word processor |
170 / 201 (84.6%) |
17 / 201 (8.5%) |
14 / 201 (7%) |
| e-mail |
127 / 159 (79.9%) |
17 / 159 (10.7%) |
15 / 159 (9.4%) |
| Other |
326 / 478 (68.2%) |
77 / 478 (16.1%) |
75 / 478 (15.7%) |
| database |
171 / 301 (56.8%) |
82 / 301 (27.2%) |
48 / 301 (15.9%) |
| Internet browser |
129 / 156 (82.7%) |
14 / 156 (9%) |
13 / 156 (8.3%) |
| groupware |
35 / 47 (74.5%) |
7 / 47 (14.9%) |
5 / 47 (10.6%) |
| Other Internet access |
11 / 18 (61.1%) |
5 / 18 (27.8%) |
2 / 18 (11.1%) |
| Question 25: Is highlighting also viewable with inverted colors? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
95 / 170 (55.9%) |
47 / 170 (27.6%) |
28 / 170 (16.5%) |
| spreadsheet |
121 / 146 (82.9%) |
12 / 146 (8.2%) |
13 / 146 (8.9%) |
| word processor |
172 / 201 (85.6%) |
13 / 201 (6.5%) |
16 / 201 (8%) |
| e-mail |
122 / 159 (76.7%) |
14 / 159 (8.8%) |
23 / 159 (14.5%) |
| Other |
313 / 478 (65.5%) |
76 / 478 (15.9%) |
89 / 478 (18.6%) |
| database |
163 / 301 (54.2%) |
74 / 301 (24.6%) |
64 / 301 (21.3%) |
| Internet browser |
125 / 156 (80.1%) |
12 / 156 (7.7%) |
19 / 156 (12.2%) |
| groupware |
34 / 47 (72.3%) |
7 / 47 (14.9%) |
6 / 47 (12.8%) |
| Other Internet access |
10 / 18 (55.6%) |
5 / 18 (27.8%) |
3 / 18 (16.7%) |
| Question 26: If the software application draws its own screen elements, does it pick up the size
settings that the user has selected in the Control Panel? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
59 / 170 (34.7%) |
36 / 170 (21.2%) |
75 / 170 (44.1%) |
| spreadsheet |
109 / 146 (74.7%) |
9 / 146 (6.2%) |
28 / 146 (19.2%) |
| word processor |
143 / 201 (71.1%) |
22 / 201 (10.9%) |
36 / 201 (17.9%) |
| e-mail |
109 / 159 (68.6%) |
15 / 159 (9.4%) |
35 / 159 (22%) |
| Other |
261 / 478 (54.6%) |
78 / 478 (16.3%) |
139 / 478 (29.1%) |
| database |
139 / 301 (46.2%) |
67 / 301 (22.3%) |
95 / 301 (31.6%) |
| Internet browser |
113 / 156 (72.4%) |
14 / 156 (9%) |
29 / 156 (18.6%) |
| groupware |
29 / 47 (61.7%) |
4 / 47 (8.5%) |
14 / 47 (29.8%) |
| Other Internet access |
10 / 18 (55.6%) |
2 / 18 (11.1%) |
6 / 18 (33.3%) |
| Question 27: Are all manuals and documentation provided in electronic format as well as
ASCII text files, including text descriptions of any charts, graphs, pictures, or graphics of any
nature? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
81 / 170 (47.6%) |
80 / 170 (47.1%) |
9 / 170 (5.3%) |
| spreadsheet |
84 / 146 (57.5%) |
53 / 146 (36.3%) |
9 / 146 (6.2%) |
| word processor |
118 / 201 (58.7%) |
71 / 201 (35.3%) |
12 / 201 (6%) |
| e-mail |
86 / 159 (54.1%) |
61 / 159 (38.4%) |
12 / 159 (7.5%) |
| Other |
253 / 478 (52.9%) |
160 / 478 (33.5%) |
65 / 478 (13.6%) |
| database |
147 / 301 (48.8%) |
113 / 301 (37.5%) |
41 / 301 (13.6%) |
| Internet browser |
83 / 156 (53.2%) |
61 / 156 (39.1%) |
12 / 156 (7.7%) |
| groupware |
35 / 47 (74.5%) |
9 / 47 (19.1%) |
3 / 47 (6.4%) |
| Other Internet access |
9 / 18 (50%) |
4 / 18 (22.2%) |
5 / 18 (27.8%) |
| Question 28: Can a user choose to have any report generated by the software made available in
a "print to ASCII file" format? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
83 / 170 (48.8%) |
74 / 170 (43.5%) |
13 / 170 (7.6%) |
| spreadsheet |
107 / 146 (73.3%) |
24 / 146 (16.4%) |
15 / 146 (10.3%) |
| word processor |
150 / 201 (74.6%) |
26 / 201 (12.9%) |
25 / 201 (12.4%) |
| e-mail |
104 / 159 (65.4%) |
30 / 159 (18.9%) |
25 / 159 (15.7%) |
| Other |
239 / 478 (50%) |
127 / 478 (26.6%) |
112 / 478 (23.4%) |
| database |
179 / 301 (59.5%) |
96 / 301 (31.9%) |
26 / 301 (8.6%) |
| Internet browser |
90 / 156 (57.7%) |
39 / 156 (25%) |
27 / 156 (17.3%) |
| groupware |
27 / 47 (57.4%) |
10 / 47 (21.3%) |
10 / 47 (21.3%) |
| Other Internet access |
10 / 18 (55.6%) |
4 / 18 (22.2%) |
4 / 18 (22.2%) |
| Question 29: Is special training provided for users with disabilities that will enable them to
become familiar with the software and learn how to use it in conjunction with assistive
technology provided as an accommodation? |
| Type of Software |
Yes |
No |
Not Applicable |
| Online database access |
66 / 170 (38.8%) |
62 / 170 (36.5%) |
42 / 170 (24.7%) |
| spreadsheet |
82 / 146 (56.2%) |
43 / 146 (29.5%) |
21 / 146 (14.4%) |
| word processor |
104 / 201 (51.7%) |
59 / 201 (29.4%) |
38 / 201 (18.9%) |
| e-mail |
87 / 159 (54.7%) |
45 / 159 (28.3%) |
27 / 159 (17%) |
| Other |
238 / 478 (49.8%) |
144 / 478 (30.1%) |
96 / 478 (20.1%) |
| database |
106 / 301 (35.2%) |
137 / 301 (45.5%) |
58 / 301 (19.3%) |
| Internet browser |
75 / 156 (48.1%) |
52 / 156 (33.3%) |
29 / 156 (18.6%) |
| groupware |
29 / 47 (61.7%) |
12 / 47 (25.5%) |
6 / 47 (12.8%) |
| Other Internet access |
7 / 18 (38.9%) |
6 / 18 (33.3%) |
5 / 18 (27.8%) |
1. This document is available on the Department of Justice's section 508 Web site
(www.usdoj.gov/crt/508). People with disabilities may request copies in Braille, large print, or on
computer disk by calling 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).
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