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Appendix II-B
Data Tables re: Web Policies and Procedures

C-1. Does your agency maintain a web site?
  1. Yes.
  2. No. (If your answer is no, you may skip the rest of Section C and proceed to Section D).

Question C-1: Does your agency maintain a web site?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. 76 / 78

97.44%

 18 / 18

100.00%

 21 / 21

100.00%

 21 / 21

100.00%

 16 / 18

88.89%
No. 2 / 78

2.56%

 0 / 18

0.00%

 0 / 21

0.00%

 0 / 21

0.00%

 2 / 18

11.11%
Total 78 18 21 21 18

Question C-1: Does your agency maintain a web site?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. 5,134,672 / 5,134,689

100.00%

 5,068,651 / 5,068,651

100.00%

 57,702 / 57,702

100.00%

 7,677 / 7,677

100.00%

 642 / 659

97.42%
No. 17 / 5,134,689

0.0003%

 0 / 5,068,651

0.00%

 0 / 57,702

0.00%

 0 / 7,677

0.00%

 17 / 659

2.58%
Total 5,134,689 5,068,651 57,702 7,677 659


C-2. Does your agency create and maintain its own web pages?
  1. Yes, our staff creates its own web pages and posts those pages to a web server for our agency.
  2. Yes and no. We create our own web pages but another entity maintains them.
  3. Yes and no. Another entity creates our web pages but we maintain them.
  4. Yes and no. Some parts of our agency create and maintain their own web pages, while others have adopted a different practice.
  5. No. While our staff supervises the content, another entity does all the technical work. (choose one: independent contractor / other federal agency / other)

Question C-2: Does your agency create and maintain its own web pages?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes, our staff creates its own web pages and posts those pages to a web server for our agency. 42 / 76

55.26%

 6 / 18

33.33%

 12 / 21

57.14%

 17 / 21

80.95%

 7 / 16

43.75%
Yes and no. We create our own web pages but another entity maintains them. 6 / 76

7.89%

 0 / 18

0.00%

 0 / 21

0.00%

 2 / 21

9.52%

 4 / 16

25.00%
Yes and no. Another entity creates our web pages but we maintain them. 2 / 76

2.63%

 0 / 18

0.00%

 0 / 21

0.00%

 0 / 21

0.00%

 2 / 16

12.50%
Yes and no. Some parts of our agency create and maintain their own web pages, while others have adopted a different practice. 21 / 76

27.63%

 12 / 18

66.67%

 8 / 21

38.10%

 1 / 21

4.76%

 0 / 16

0.00%
No. While our staff supervises the content, another entity does all the technical work. (choose one: independent contractor / other federal agency / other) 5 / 76

6.58%

 0 / 18

0.00%

 1 / 21

4.76%

 1 / 21

4.76%

 3 / 16

18.75%
Total 76 18 21 21 16

Question C-2: Does your agency create and maintain its own web pages?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes, our staff creates its own web pages and posts those pages to a web server for our agency. 1,344,111 / 5,134,672

26.18%

 1,301,937 / 5,068,651

25.69%

 35,454 / 57,702

61.44%

 6,499 / 7,677

84.66%

 221 / 642

34.42%
Yes and no. We create our own web pages but another entity maintains them. 625 / 5,134,672

0.01%

 0 / 5,068,651

0.00%

 0 / 57,702

0.00%

 449 / 7,677

5.85%

 176 / 642

27.41%
Yes and no. Another entity creates our web pages but we maintain them. 84 / 5,134,672

0.002%

 0 / 5,068,651

0.00%

 0 / 57,702

0.00%

 0 / 7,677

0.00%

 84 / 642

13.08%
Yes and no. Some parts of our agency create and maintain their own web pages, while others have adopted a different practice. 3,787,184 / 5,134,672

73.76%

 3,766,714 / 5,068,651

74.31%

 20,301 / 57,702

35.18%

 169 / 7,677

2.20%

 0 / 642

0.00%
No. While our staff supervises the content, another entity does all the technical work. (choose one: independent contractor / other federal agency / other) 2,668 / 5,134,672

0.05%

 0 / 5,068,651

0.00%

 1,947 / 57,702

3.37%

 560 / 7,677

7.29%

 161 / 642

25.08%
Total 5,134,672 5,068,651 57,702 7,677 642


C-3. Has your agency established web accessibility guidelines to ensure that your web pages – Internet and Intranet – are accessible to people with disabilities?

Yes, our agency has established such guidelines and they are in place.

  1. No, but we have established a timetable for doing so.
  2. No, and we have no such plans.
  3. Yes and no. Some parts of our agency have done so while others have not.

Question C-3: Has your agency established web accessibility guidelines to ensure that your web pages - Internet and Intranet - are accessible to people with disabilities?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes, our agency has established such guidelines and they are in place. 39 / 76

51.32%

 8 / 18

44.44%

 15 / 21

71.43%

 11 / 21

52.38%

 5 / 16

31.25%
No, but we have established a timetable for doing so. 29 / 76

38.16%

 7 / 18

38.89%

 3 / 21

14.29%

 9 / 21

42.86%

 10 / 16

62.50%
No, and we have no such plans. 2 / 76

2.63%

 0 / 18

0.00%

 1 / 21

4.76%

 1 / 21

4.76%

 0 / 16

0.00%
Yes and no. Some parts of our agency have done so while others have not. 6 / 76

7.89%

 3 / 18

16.67%

 2 / 21

9.52%

 0 / 21

0.00%

 1 / 16

6.25%
Total 76 18 21 21 16

Question C-3: Has your agency established web accessibility guidelines to ensure that your web pages - Internet and Intranet - are accessible to people with disabilities?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes, our agency has established such guidelines and they are in place. 1,406,293 / 5,134,672

27.39%

 1,357,648 / 5,068,651

26.79%

 43,690 / 57,702

75.72%

 4,769 / 7,677

62.12%

 186 / 642

28.97%
No, but we have established a timetable for doing so. 446,513 / 5,134,672

8.70%

 434,973 / 5,068,651

8.58%

 8,701 / 57,702

15.08%

 2,428 / 7,677

31.63%

 411 / 642

64.02%
No, and we have no such plans. 1,748 / 5,134,672

0.03%

 0 / 5,068,651

0.00%

 1,268 / 57,702

2.20%

 480 / 7,677

6.25%

 0 / 642

0.00%
Yes and no. Some parts of our agency have done so while others have not. 3,280,118 / 5,134,672

63.88%

 3,276,030 / 5,068,651

64.63%

 4,043 / 57,702

7.01%

 0 / 7,677

0.00%

 45 / 642

7.01%
Total 5,134,672 5,068,651 57,702 7,677 642


C-4. Do you have procedures in place to ensure that your accessibility guidelines are followed by people who have responsibility for the content of your web site?
  1. N/A. We don’t have any web accessibility guidelines.
  2. Yes, those who are responsible for web content follow our accessibility guidelines.
  3. No. While some in our agency follow our guidelines, there is no procedure in place to ensure that those with responsibility for web content do so.
  4. No, but we have established a timetable to do so.
  5. No, and we have no such plans.

Question C-4: Do you have procedures in place to ensure that your accessibility guidelines are followed by people who have responsibility for the content of your web site?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
N/A. We don't have any web accessibility guidelines. 7 / 76

9.21%

 2 / 18

11.11%

 0 / 21

0.00%

 4 / 21

19.05%

 1 / 16

6.25%
Yes, those who are responsible for web content follow our accessibility guidelines. 36 / 76

47.37%

 8 / 18

44.44%

 13 / 21

61.90%

 9 / 21

42.86%

 6 / 16

37.50%
No. While some in our agency follow our guidelines, there is no procedure in place to ensure that those with responsibility for web content do so. 10 / 76

13.16%

 4 / 18

22.22%

 2 / 21

9.52%

 1 / 21

4.76%

 3 / 16

18.75%
No, but we have established a timetable to do so. 22 / 76

28.95%

 4 / 18

22.22%

 5 / 21

23.81%

 7 / 21

33.33%

 6 / 16

37.50%
No, and we have no such plans. 1 / 76

1.32%

 0 / 18

0.00%

 1 / 21

4.76%

 0 / 21

0.00%

 0 / 16

0.00%
Total 76 18 21 21 16

Question C-4: Do you have procedures in place to ensure that your accessibility guidelines are followed by people who have responsibility for the content of your web site?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
N/A. We don't have any web accessibility guidelines. 225,980 / 5,134,672

4.40%

 224,870 / 5,068,651

4.44%

 0 / 57,702

0.00%

 1,107 / 7,677

14.42%

 3 / 642

0.47%
Yes, those who are responsible for web content follow our accessibility guidelines. 1,253,296 / 5,134,672

24.41%

 1,208,560 / 5,068,651

23.84%

 40,183 / 57,702

69.64%

 4,311 / 7,677

56.15%

 242 / 642

37.69%
No. While some in our agency follow our guidelines, there is no procedure in place to ensure that those with responsibility for web content do so. 3,440,391 / 5,134,672

67.00%

 3,434,145 / 5,068,651

67.75%

 5,861 / 57,702

10.16%

 233 / 7,677

3.04%

 152 / 642

23.68%
No, but we have established a timetable to do so. 213,737 / 5,134,672

4.16%

 201,076 / 5,068,651

3.97%

 10,390 / 57,702

18.01%

 2,026 / 7,677

26.39%

 245 / 642

38.16%
No, and we have no such plans. 1,268 / 5,134,672

0.02%

 0 / 5,068,651

0.00%

 1,268 / 57,702

2.20%

 0 / 7,677

0.00%

 0 / 642

0.00%
Total 5,134,672 5,068,651 57,702 7,677 642


C-5. If you have established web accessibility guidelines, please indicate which, if any, of the following topics are addressed by those guidelines (check as many as apply):
  1. N/A. We don’t have any web accessibility guidelines.
  2. Adobe Acrobat Files (.pdf's)
  3. Microsoft PowerPoint files
  4. Macromedia Flash content
  5. Macromedia Shockwave content
  6. JavaScript or other scripting languages
  7. Java applets

Question C-5: If you have established web accessibility guidelines, please indicate which, if any, of the following topics are addressed by those guidelines:
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
N/A. We don't have any web accessibility guidelines. 27 / 174

15.52%

 6 / 41

14.63%

 2 / 76 2.

63%

 11 / 32

34.38%

 8 / 25

32.00%
Adobe Acrobat Files (.pdf's) 40 / 174

22.99%

 8 / 41

19.51%

 16 / 76

21.05%

 9 / 32

28.13%

 7 / 25

28.00%
Microsoft PowerPoint files 14 / 174

8.05%

 3 / 41

7.32%

 7 / 76

9.21%

 2 / 32

6.25%

 2 / 25

8.00%
Macromedia Flash content 19 / 174

10.92%

 6 / 41

14.63%

 10 / 76

13.16%

 2 / 32

6.25%

 1 / 25

4.00%
Macromedia Shockwave content 15 / 174

8.62%

 2 / 41

4.88%

 11 / 76

14.47%

 1 / 32

3.13%

 1 / 25

4.00%
JavaScript or other scripting languages 30 / 174

17.24%

 8 / 41

19.51%

 15 / 76

19.74%

 4 / 32

12.50%

 3 / 25

12.00%
Java applets 23 / 174

13.22%

 5 / 41

12.20%

 14 / 76

18.42%

 2 / 32

6.25%

 2 / 25

8.00%
N/A. We have web accessibility guidelines, but they do not address any of these topics. 6 / 174

3.45%

 3 / 41

7.32%

 1 / 76

1.32%

 1 / 32

3.13%

 1 / 25

4.00%
Total 174 41 76 32 25


(Some agencies had more topic selections than others)

Question C-5: If you have established web accessibility guidelines, please indicate which, if any, of the following topics are addressed by those guidelines:
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
N/A. We don't have any web accessibility guidelines. 427,529 / 10,094,262

4.24%

 420,973 / 9,842,708

4.28%

 3,215 / 237,305

1.35%

 3,015 / 13,247

22.76%

 326 / 1,002

32.53%
Adobe Acrobat Files (.pdf's) 1,307,999 / 10,094,262

12.96%

 1,254,741 / 9,842,708

12.75%

 49,244 / 237,305

20.75%

 3,702 / 13,247

27.95%

 312 / 1,002

31.14%
Microsoft PowerPoint files 339,253 / 10,094,262

3.36%

 316,999 / 9,842,708

3.22%

 20,889 / 237,305

8.80%

 1,306 / 13,247 9.86% 59 / 1,002

5.89%
Macromedia Flash content 1,233,445 / 10,094,262

12.22%

 1,199,030 / 9,842,708

12.18%

 33,079 / 237,305

13.94%

 1,306 / 13,247

9.86%

 30 / 1,002

2.99%
Macromedia Shockwave content 897,780 / 10,094,262

8.89%

 862,999 / 9,842,708

8.77%

 34,191 / 237,305

14.41%

 560 / 13,247

4.23%

 30 / 1,002

2.99%
JavaScript or other scripting languages 1,277,326 / 10,094,262

12.65%

 1,229,848 / 9,842,708

12.50%

 45,713 / 237,305

19.26%

 1,622 / 13,247

12.24%

 143 / 1,002

14.27%
Java applets 1,231,079 / 10,094,262

12.20%

 1,181,999 / 9,842,708

12.01%

 48,206 / 237,305

20.31%

 776 / 13,247

5.86%

 98 / 1,002

9.78%
N/A. We have web accessibility guidelines, but they do not address any of these topics. 3,379,851 / 10,094,262

33.48%

 3,376,119 / 9,842,708

34.30%

 2,768 / 237,305

1.17%

 960 / 13,247

7.25%

 4 / 1,002

0.40%
Total 10,094,262 9,842,708 237,305 13,247 1,002


C-6. Does your agency have a policy requiring that prior to posting, web pages are "tested" using text-only browsers – such as the public domain “Lynx” browser – commonly used by people with disabilities?
  1. Yes.
  2. No, but we have established a timetable to do so.
  3. No, and we have no such plans.
  4. Yes and no. Some parts of our agency have done so while others have not.

Question C-6: Does your agency have a policy requiring that prior to posting, web pages are "tested" using text-only browsers - such as the public domain "Lynx" browser - commonly used by people with disabilities?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. 21 / 76

27.63%

 4 / 18

22.22%

 7 / 21

33.33%

 6 / 21

28.57%

 4 / 16

25.00%
No, but we have established a timetable to do so. 28 / 76

36.84%

 5 / 18

27.78%

 3 / 21

14.29%

 10 / 21

47.62%

 10 / 16

62.50%
No, and we have no such plans. 16 / 76

21.05%

 3 / 18

16.67%

 7 / 21

33.33%

 5 / 21

23.81%

 1 / 16

6.25%
Yes and no. Some parts of our agency have done so while others have not. 11 / 76

14.47%

 6 / 18

33.33%

 4 / 21

19.05%

 0 / 21

0.00%

 1 / 16

6.25%
Total 76 18 21 21 16

Question C-6: Does your agency have a policy requiring that prior to posting, web pages are "tested" using text-only browsers - such as the public domain "Lynx" browser - commonly used by people with disabilities?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. 338,055 / 5,134,672

6.58%

 313,711 / 5,068,651

6.19%

 22,060 / 57,702

38.23%

 2,117 / 7,677

27.58%

 167 / 642

26.01%
No, but we have established a timetable to do so. 338,367 / 5,134,672

6.59%

 325,886 / 5,068,651

6.43%

 8,467 / 57,702

14.67%

 3,619 / 7,677

47.14%

 395 / 642

61.53%
No, and we have no such plans. 1,081,213 / 5,134,672

21.06%

 1,062,119 / 5,068,651

20.95%

 17,118 / 57,702

29.67%

 1,941 / 7,677

25.28%

 35 / 642

5.45%
Yes and no. Some parts of our agency have done so while others have not. 3,377,037 / 5,134,672

65.77%

 3,366,935 / 5,068,651

66.43%

 10,057 / 57,702

17.43%

 0 / 7,677

0.00%

 45 / 642

7.01%
Total 5,134,672 5,068,651 57,702 7,677 642


C-7. Does your agency have a policy requiring that prior to posting, web pages are "tested" using screen readers or other assistive technologies commonly used by people with disabilities?
  1. Yes.
  2. No, but we have established a timetable to do so.
  3. No, and we have no such plans.
  4. Yes and no. Some parts of our agency have such a policy while others do not.

Question C-7: Does your agency have a policy requiring that prior to posting, web pages are "tested" using screen readers or other assistive technologies commonly used by people with disabilities?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. 23 / 76

30.26%

 6 / 18

33.33%

 8 / 21

38.10%

 4 / 21

19.05%

 5 / 16

31.25%
No, but we have established a timetable to do so. 24 / 76

31.58%

 3 / 18

16.67%

 5 / 21

23.81%

 10 / 21

47.62%

 6 / 16

37.50%
No, and we have no such plans. 20 / 76

26.32%

 4 / 18

22.22%

 5 / 21

23.81%

 6 / 21

28.57%

 5 / 16

31.25%
Yes and no. Some parts of our agency have such a policy while others do not. 9 / 76

11.84%

 5 / 18

27.78%

 3 / 21

14.29%

 1 / 21

4.76%

 0 / 16

0.00%
Total 76 18 21 21 16

Question C-7: Does your agency have a policy requiring that prior to posting, web pages are "tested" using screen readers or other assistive technologies commonly used by people with disabilities?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. 1,212,443 / 5,134,672

23.61%

 1,178,711 / 5,068,651

23.25%

 31,996 / 57,702

55.45%

 1,540 / 7,677

20.06%

 196 / 642

30.53%
No, but we have established a timetable to do so. 294,053 / 5,134,672

5.73%

 278,937 / 5,068,651

5.50%

 11,359 / 57,702

19.69%

 3,479 / 7,677

45.32%

 278 / 642

43.30%
No, and we have no such plans. 267,525 / 5,134,672

5.21%

 257,099 / 5,068,651

5.07%

 8,230 / 57,702

14.26%

 2,028 / 7,677

26.42%

 168 / 642

26.17%
Yes and no. Some parts of our agency have such a policy while others do not. 3,360,651 / 5,134,672

65.45%

 3,353,904 / 5,068,651

66.17%

 6,117 / 57,702

10.60%

 630 / 7,677

8.21%

 0 / 642

0.00%
Total 5,134,672 5,068,651 57,702 7,677 642


C-8. Does your agency provide clear and detailed information or options for improving the accessibility of your web sites for persons with disabilities?
  1. Yes, we have such information on all component-level home pages and on our agency-wide home page.
  2. Yes, but we only provide such information on the agency-level home page.
  3. Yes, but we only provide such information on component-level home pages, not on the agency-wide home page.
  4. No, but we have established a timetable to do so.
  5. No, and we have no such plans.
  6. Yes and no. Some parts of our agency provide such information while others do not.

Question C-8: Does your agency provide clear and detailed information or options for improving the accessibility of your web sites for persons with disabilities?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes, we have such information on all component-level home pages and on our agency-wide home page. 13 / 75

17.33%

 4 / 18

22.22%

 6 / 20

30.00%

 2 / 21

9.52%

 1 / 16

6.25%
Yes, but we only provide such information on the agency-level home page. 8 / 75

10.67%

 3 / 18

16.67%

 2 / 20

10.00%

 1 / 21

4.76%

 2 / 16

12.50%
Yes, but we only provide such information on component-level home pages, not on the agency-wide home page. 1 / 75

1.33%

 1 / 18

5.56%

 0 / 20

0.00%

 0 / 21

0.00%

 0 / 16

0.00%
No, but we have established a timetable to do so. 31 / 75

41.33%

 3 / 18

16.67%

 4 / 20

20.00%

 11 / 21

52.38%

 13 / 16

81.25%
No, and we have no such plans. 13 / 75

17.33%

 2 / 18

11.11%

 4 / 20

20.00%

 7 / 21

33.33%

 0 / 16

0.00%
Yes and no. Some parts of our agency provide such information while others do not. 9 / 75

12.00%

 5 / 18

27.78%

 4 / 20

20.00%

 0 / 21

0.00%

 0 / 16

0.00%
Total 75 18 20 21 16

Question C-8: Does your agency provide clear and detailed information or options for improving the accessibility of your web sites for persons with disabilities?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes, we have such information on all component-level home pages and on our agency-wide home page. 333,220 / 5,133,269

6.49%

 316,529 / 5,068,651

6.24%

 16,454 / 56,299

29.23%

 207 / 7,677

2.70%

 30 / 642

4.67%
Yes, but we only provide such information on the agency-level home page. 982,584 / 5,133,269

19.14%

 976,119 / 5,068,651

19.26%

 5,823 / 56,299

10.34%

 560 / 7,677

7.29%

 82 / 642

12.77%
Yes, but we only provide such information on component-level home pages, not on the agency-wide home page. 58,026 / 5,133,269

1.13%

 58,026 / 5,068,651

1.14%

 0 / 56,299

0.00%

 0 / 7,677

0.00%

 0 / 642

0.00%
No, but we have established a timetable to do so. 207,431 / 5,133,269

4.04%

 183,879 / 5,068,651

3.63%

 18,629 / 56,299

33.09%

 4,393 / 7,677

57.22%

 530 / 642

82.55%
No, and we have no such plans. 3,332,816 / 5,133,269

64.93%

 3,324,870 / 5,068,651

65.60%

 5,429 / 56,299

9.64%

 2,517 / 7,677

32.79%

 0 / 642

0.00%
Yes and no. Some parts of our agency provide such information while others do not. 219,192 / 5,133,269

4.27%

 209,228 / 5,068,651

4.13%

 9,964 / 56,299

17.70%

 0 / 7,677

0.00%

 0 / 642

0.00%
Total 5,133,269 5,068,651 56,299 7,677 642


C-9. Has your agency designated and advertised an e-mail address to allow people with disabilities to inform you of accessibility problems encountered on your web site?
  1. Yes. Such an e-mail address and instructions for its use are available on our web site.
  2. No, but we have established a timetable to do so.
  3. No, and we have no such plans.
  4. Yes and no. Some parts of our agency have taken this step while others have not.

Question C-9: Has your agency designated and advertised an e-mail address to allow people with disabilities to inform you of accessibility problems encountered on your web site?
Unweighted Data Separated by Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. Such an e-mail address and instructions for its use are available on our web site. 27 / 75

36.00%

 6 / 18

33.33%

 5 / 20

25.00%

 10 / 21

47.62%

 6 / 16

37.50%
No, but we have established a timetable to do so. 40 / 75

53.33%

 9 / 18

50.00%

 14 / 20

70.00%

 9 / 21

42.86%

 8 / 16

50.00%
No, and we have no such plans. 5 / 75

6.67%

 0 / 18

0.00%

 1 / 20

5.00%

 2 / 21

9.52%

 2 / 16

12.50%
Yes and no. Some parts of our agency have taken this step while others have not. 3 / 75

4.00%

 3 / 18

16.67%

 0 / 20

0.00%

 0 / 21

0.00%

 0 / 16

0.00%
Total 75 18 20 21 16

Question C-9: Has your agency designated and advertised an e-mail address to allow people with disabilities to inform you of accessibility problems encountered on your web site?
Weighted by Workforce Statistics Within Agency Size Categories
Answer Overall Large Agencies Mid-size Agencies Small Agencies Very Small Agencies
Yes. Such an e-mail address and instructions for its use are available on our web site. 561,639 / 5,133,269

10.94%

 543,648 / 5,068,651

10.73%

 13,667 / 56,299

24.28%

 4,060 / 7,677

52.89%

 264 / 642

41.12%
No, but we have established a timetable to do so. 1,336,257 / 5,133,269

26.03%

 1,291,805 / 5,068,651

25.49%

 41,364 / 56,299

73.47%

 2,797 / 7,677

36.43%

 291 / 642

45.33%
No, and we have no such plans. 2,175 / 5,133,269

0.04%

 0 / 5,068,651

0.00%

 1,268 / 56,299

2.25%

 820 / 7,677

10.68%

 87 / 642

13.55%
Yes and no. Some parts of our agency have taken this step while others have not. 3,233,198 / 5,133,269

62.99%

 3,233,198 / 5,068,651

63.79%

 0 / 56,299

0.00%

 0 / 7,677

0.00%

 0 / 642

0.00%
Total 5,133,269 5,068,651 56,299 7,677 642

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Last Updated: 6/14/04

Updated July 25, 2008