NOV 4 1992 The Honorable Robert E. Andrews Member, U. S. House of Representatives 63 N. Broad Street Woodbury, New Jersey 08096-4602 Dear Congressman Andrews: This letter is in response to your inquiry on behalf of (b)(6) XXX concerning inaccessibility of convenience stores. The Americans with Disabilities Act (ADA) authorizes the Department of Justice to provide technical assistance to individuals with rights or responsibilities under the ADA. This letter provides informal guidance to assist (b)(6) in understanding the ADA requirements. However, this technical assistance does not constitute a legal interpretation, and it is not binding on the Department of Justice. The ADA requires that physical barriers to entering and using existing places of public accommodation (which include convenience stores) be removed when removal is "readily achievable." This provision is applied on a case by case basis, and may or may not require that specific actions be taken in an individual case. Enclosed are copies of the Department's Title III regulation, regulation highlights and technical assistance manual, which include detailed discussion about the requirements for accessibility under the ADA. If, after reviewing this information, (b)(6) believes there are facilities operating in violation of the ADA, he can proceed as explained in the section on enforcement in the manual, beginning on page 64. cc: Records; Chrono; Wodatch; Breen; McDowney; FOIA; MAF. :udd:jonessandra:ada.andrewsl 01-01694 - 2 - (b)(6) letter includes a question concerning Social Security Disability Insurance, which should be directed to the Social Security Administration, Department of Health and Human Services, 6401 Security Boulevard, Baltimore, Maryland 21235. I hope this information assists you in responding to your constituent. Sincerely, John R. Dunne Assistant Attorney General Civil Rights Division Enclosures (3) 01-01695 September 30, 1992 (b)(6) Robert E. Andrews 63 North Broad Street Woodbury, NJ 08096-4602 Dear Congressman Andrews, I am writing you today for two very specific reasons. First, I am confined to a wheelchair; due to a Developmental Disability. I am very perplexed with a problem in my community and the sur- rounding area. No "Convenience Store"; such as, Wa Wa Food Market, Cumberland Farms, and 7-11 are accessible. When I speak of accessibility in this case, I do not mean as defined by the Americans with Disabilities Act (ADA), I cannot even enter the front door at most stores. This does not make them very "conven- ient" for me, just frustrating. I am mainly referring to the stores in my vicinity, but most of these stores (on a much larger scale) has many factors which make them inaccessible to someone confined to a wheelchair. Factors such as: (1) no "handicapped parking", (2) no "curb cuts", (3) doors are not wide enough, (3) and all of the counters are to high. The real joke about the whole situation is that some of these stores display a blue stickers with a stick figure of a person confined to a wheel- chair, saying "Ask for assistance". I would, if I could get into the store. Usually when I have a problem of this nature, I attempt to find the name(s) and address(s) of the people respon- sible, but I do not know where to begin in this case. Would you help me - please? Secondly, I collect Social Security Disability Insurance (S.S.D.I.) and S.S.I. which entitles me to Medicare Insurance Benefits through the S.S.D.I. and Medicaid Insurance Benefits through the S.S.I. My question is - Would I lose my Medicaid Insurance Benefits if I were to get a part-time job? Finally, again I just want to thank you, your assistant, Ms. Kathy Hogan, and your entire staff for all of your/their help. You and they have been nothing but a pleasure to work with throughout the past few months. It seems everywhere I turn or any paper I read you are their (all good things!). When I saw you in the Courier-Post for spending a few days assisting in the clean-up of Hurricane Andrew I felt chills up my spine. I believe your biggest reason for being down there was just because you care. Being a twenty-two year old young adult, anti-govern- ment is a big sentiment with people my age, but I believe if those young adults could meet and work with you, they would definitely change their mind. 1 01-01696 If you have any questions, please do not hesitate to call or write. Thank you! Sincerely, (b)(6) 2 01-01697