INTERMED West Michigan Osteopathic Doctors, P.C. Michael C. McCully, D.O. Mary R. Pell, D.O. Burr M. Rogers, D.O. Paul W. Schneider, D.O. Office on the Americans with Disabilities Act Civil Rights Division U.S. Department of Justice P.O. Box 66738 Washington, D.C. 20035-9998 To Whom It May Concern: My name is Dr. Mary Pell and I am a family practitioner in Grand Rapids, Michigan and I wondered if you could please take some time to clarify a question that our office has. We presently have a patient who is deaf and who is under our care and is able to communicate with us through notes, however she informs us that this is not an acceptable form of communication as far as she is concerned. She is demanding that we hire an interpreter to be available with her during her office appointments. We have sent for a copy of the Americans Disability Act, and if my understanding is correct, as long as there is some form of communication, then we have met our obligations, according to this Act. If I misunderstood that interpretation and we do need someone here as an interpreter, could you please either just call our office at (616) 538-3300 or send us a note and let us know what our specific responsibilities are concerning that. Thank you for your effort. Sincerely, Mary Pell, D.O. MP/ts 990 44TH STREET SW; WYOMING, MI 49509. TELEPHONE (616) 538-3300 FAX LINE (616) 538-6353 01-02823