T. 6-30-92 DJ 202-PL-147 JUL 8 1992 DIRECTOR WODATCH DATE Mr. M. Wayne Bryant Vice President DEPUTY Sears Authorized Driving School LIB P.O. Box 1266 JAM Arlington, Texas 76004-1266 DATE Dear Mr. Bryant: I am responding to your inquiry about your obligations under title III of the Americans with Disabilities Act of 1990 (ADA) and this Department's regulation implementing title III. SPECIAL Specifically, you have asked if a proprietary driving school is COUNSEL required to provide a sign language interpreter for students BREEN attending a defensive driving course. DATE The ADA authorizes the Department to provide technical assistance to individuals and entities that have rights and responsibilities under the Act. This letter provides informal guidance about the general obligation of private schools to provide auxiliary aids. However, this technical assistance does BLIZARD not constitute a determination by the Department of Justice of your rights or responsibilities under the ADA and it is not DATE binding on the Department. In order to provide equal access to individuals with disabilities, a public accommodation, such as a private school, is required to make available appropriate auxiliary aids when it is necessary to ensure effective communication. An individual who has a hearing impairment that substantially limits his or her ability to communicate is entitled to receive auxiliary aids from a public accommodation unless the public accommodation can demonstrate that providing the auxiliary aid will fundamentally alter the nature of the service being provided or that it will result in undue burdens. Auxiliary aids and services include a wide range of services and devices that promote effective communication. Examples of auxiliary aids and services for individuals who are deaf or hard of hearing include interpreters, notetakers, written materials, assistive listening systems, telephones compatible with hearing cc: Records, Chrono, Wodatch, Blizard (2), Library, FOIA udd:ada.interpretation.Bryant 01-01014 - 2 - aids, telecommunications devices for deaf persons (TDD's), videotext displays, open or closed-captioned video presentations, and exchange of written notes. The type of auxiliary aid or service necessary to ensure effective communication will vary with the length and complexity of the communication involved. Brief exchanges of information would not ordinarily require the use of an interpreter; but presentations of complex issues, such as those involved in a classroom presentation, may require the use of an interpreter or the use of captioned video presentations. To determine what type of auxiliary aid should be provided, you should consult with your students whenever possible to determine what type of auxiliary aid is needed to ensure effective communication, because it is important to ensure that the auxiliary aid that is used is, in fact, effective. However, the ultimate decision as to what measures to take to facilitate communication rests in the hands of the public accommodation, as long as the method chosen results in effective communication. When the ADA requires auxiliary aids to be provided, such auxiliary aids must be provided to the individual with a disability at no extra cost. The costs incurred by the public accommodation in providing auxiliary aids to its clients and customers who require auxiliary aids should be regarded as any of the other administrative costs associated with the operation of the business. The Department of Justice has developed a technical assistance manual to assist individuals and entities affected by title III of the ADA to understand their rights and responsibilities under the Act. I am enclosing a copy of that manual for your use. I hope that this information is helpful to you. Sincerely, John L. Wodatch Director Office on the Americans with Disabilities Act Enclosure 01-01015