Housing Section Documents
SETTLEMENT AGREEMENT BETWEEN
UNITED STATES OF AMERICA AND
ASSOCIATES NATIONAL BANK
WHEREAS, the Office of the Comptroller of the Currency ("OCC") conducted a routine
compliance examination of Associates National Bank ("ANB") beginning in March 1997;
WHEREAS, in April 1997, the OCC informed ANB that it believed ANB was violating
the Equal Credit Opportunity Act ("ECOA"), 15 U.S.C. §§ 1691-1691f, by discriminating on the
basis of national origin against ANB credit card holders and applicants who applied for credit
cards using Spanish-language applications;
WHEREAS, in June 1998, the OCC notified the United States Department of Justice that,
based on its compliance examination findings, it had reason to believe that ANB had engaged in
a pattern of practice of discrimination against Hispanics, in violation of ECOA;
WHEREAS, on March 29, 1999, the United States filed a complaint in the United States
District Court for the District of Delaware alleging that ANB violated ECOA;
WHEREAS, the United States asserts that ANB engaged in a pattern or practice of
intentional discrimination against Hispanics, in violation of ECOA, as follows:
- Until April 1997, ANB designated certain credit cardholders who applied for
credit cards using Spanish-language applications as "Hispanic" and excluded such
cardholders from various promotional benefits, such as debt consolidation at
reduced interest rates, higher credit limits, waived transaction fees on cash
advances, increased cash-back rebates, and payment deferral without a late fee
assessment ("Promotional Programs");
- Between February 21, 1996 and April 1997, ANB required certain Spanish-language applicants for its co-branded Unocal credit card to have higher minimum
credit scores to obtain credit than similarly-situated English-language Unocal
credit card applicants;
- Between February 21, 1996 and April 1997, ANB assigned lower credit limits to
certain, approved Spanish-language Unocal credit card applicants than to
similarly-situated English-language Unocal credit card applicants.
WHEREAS, ANB denies that it violated ECOA and asserts as follows:
- No one at ANB was aware of the differences in credit score requirements and
credit limit assignments as between certain Spanish-language and similarly
situated English-language Unocal credit card applicants:
- The differences in credit score requirements and credit limit assignments were the
result of an inadvertent computer programming error that was corrected
immediately when ANB learned of it in April 1997;
- Upon discovery of the differences in credit score requirements and credit limit
assignments, ANB immediately notified the OCC of the problem and took full
corrective action, including action to retroactively approve credit cards and
increase credit limits for affected Spanish-language applicants;
WHEREAS, ANB denies that its decision to undertake targeted marketing initiatives
("Promotional Programs") that may not in all cases have included Spanish-language cardholders,
as well as its employee and VIP cardholders, was in any way inconsistent with the provisions of
ECOA prohibiting discrimination in the credit application process; and
WHEREAS, regardless of whether ECOA applies to the Promotional Programs, ANB
began including Spanish-language credit cardholders in Promotional Programs after April 1997
and offered affected Spanish-language credit cardholders a special Promotional Program;
WHEREAS, the United States and ANB desire a complete and final resolution of this
matter and, to avoid the costs and uncertainties of further litigation, agree that this controversy
should be resolved voluntarily, without a final determination on the merits;
THEREFORE, in consideration of the mutual covenants and agreements contained
herein, IT IS AGREED AS FOLLOWS:
- Within twenty (20) business days after execution of this Agreement, ANB will deposit
$1,500,000 dollars into a trust account entitled "Associates National Bank Compensation Fund
Trust Account" (hereinafter "Compensation Fund"). ANB will provide prompt written
verification of the deposit to the Department of Justice. Pursuant to the provisions of Attachment
A hereto, the funds deposited in the Compensation Fund will be distributed to three categories of
ANB Spanish-language credit card applicants or cardholders as follows:
- Category 1: $3,000 shall be paid to each Spanish-language Unocal credit card
applicant who would have otherwise qualified for the Unocal credit card, but was rejected
because ANB applied higher minimum credit score requirements to him or her than to similarly
situated English-language Unocal credit card applicants who received the credit card;
- Category 2: For each Spanish-language Unocal credit cardholder who activated and
used his or her credit card and received a lower credit line assignment than similarly situated
English-language Unocal cardholders: (1) $2,000 shall be paid to each such cardholder who, at
any time between February 21, 1996 and June 1, 1997, came within $100 of his or her assigned
credit limit; (2) $1,500 shall be paid to each such cardholder who, at any time between February
21, 1996 and June 1, 1997, came within between $500 and $100 of his or her assigned credit
limit; and (3) $1,000 shall be paid to each such cardholder who, at any time between February
21, 1996 and June 1, 1997, did not come within at least $500 of his or her assigned credit limit;
and
- Category 3: $1,000 shall be paid to each Spanish-language credit cardholder who was
excluded from any of the Promotional Programs because he or she applied for a credit card using
a Spanish-language application.
- Any interest that may accrue on the funds deposited into the Compensation Fund shall
become part of the Compensation Fund. In the event the Compensation Fund is not sufficient to
make all payments required by Paragraph 1 above, ANB shall pay into the Compensation Fund
any additional funds necessary to fully meet such payment requirements. In the event the
Compensation Fund has any remaining funds after all claims have been paid pursuant to this
Agreement, such additional funds shall be used for consumer education in Hispanic
communities, as agreed between the United States and ANB.
- The methodology for identifying, contacting and compensating individuals eligible for
compensation pursuant to this Agreement is set forth in Attachment A hereto.
- In consideration of the terms of this Agreement, the United States: (a) will, on the date
this Agreement is filed with the Court, move to voluntarily dismiss with prejudice United States
v. Associates National Bank, No. 99-196-SLR (D. Del. 1999); and (b) releases ANB and its
parent, affiliates, subsidiaries and successor corporations, and all employees, officers, directors,
agents, representatives, and assigns, from any and all legal and equitable claims, demands, causes
of action, suits, damages or liabilities of any kind and nature whatsoever, whether known or
unknown, that were or could have been asserted by the United States under ECOA in connection
with that action.
- This Agreement shall not be construed as an admission of liability by ANB, and ANB
specifically denies violating ECOA.
- This Agreement and Attachment A hereto, including Tabs 1 and 2, contain the entire
agreement between ANB and the United States, and no amendment or waiver of any terms,
provisions or conditions of this Agreement shall be effective unless in writing and executed by
the United States and ANB or any successor-in-interest.