|
2004 Federal Human Capital Survey |
FEDERAL HUMAN CAPITAL SURVEY
BRIEFING OUTLINE
Purpose
Administration
Content
| Survey Item | DOJ % Positive |
Total Gov't % Positive |
|---|---|---|
| 9. Overall, how good a job do you feel is being done by your immediate supervisor/team leader? | 63 | 65 |
| 19. My talents are used well in the workplace. | 63 | 62 |
| 18. My workload is reasonable. | 59 | 60 |
| 42. Managers communicate the goals and priorities of the organization. | 62 | 60 |
| 34. Discussions with my supervisor/team leader about my performance are worthwhile. | 55 | 58 |
| 39. I have a high level of respect for my organization's senior leaders. | 54 | 49 |
| 41. My organization's leaders maintain high standards of honesty and integrity. | 55 | 49 |
| 60. How satisfied are you with the information you receive from management on what's going on in your organization? | 47 | 46 |
| 62. How satisfied are you with the policies and practices of your senior leaders? | 44 | 40 |
| 40. In my organization, leaders generate high levels of motivation and commitment in the workforce. | 39 | 37 |
| Survey Item | DOJ % Positive |
Total Gov't % Positive |
|---|---|---|
| 35. I am held accountable for achieving results. | 79 | 80 |
| 33. My performance appraisal is a fair reflection of my performance. | 67 | 66 |
| 43. Managers review and evaluate the organization's progress toward meeting its goals and objectives. | 60 | 57 |
| 61. How satisfied are you with the recognition you receive for doing a good job? | 50 | 49 |
| 25. Products and services in my work unit are improved based on customer/public input. | 31 | 46 |
| 26. Employees have a feeling of personal empowerment with respect to work processes. | 39 | 43 |
| 30. Awards in my work unit depend on how well employees perform their jobs. | 41 | 42 |
| 29. Creativity and innovation are rewarded. | 36 | 36 |
| 23. Promotions in my work unit are based on merit. | 34 | 34 |
| 31. In my work unit, differences in performance are recognized in a meaningful way. | 29 | 29 |
| 24. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. | 27 | 27 |
| Survey Item | DOJ % Positive |
Total Gov't % Positive |
|---|---|---|
| 21. The work I do is important. | 90 | 91 |
| 1. The people I work with cooperate to get the job done. | 83 | 85 |
| 10. How would you rate the overall quality of work done by your work group? | 81 | 83 |
| 20. I know how my work relates to the agency's goals and priorities. | 84 | 83 |
| 7. I like the kind of work I do. | 82 | 82 |
| 13. My supervisor supports my need to balance work and family issues. | 77 | 79 |
| 56. Employees in my work unit share job knowledge with each other. | 76 | 75 |
| 6. My work gives me a feeling of personal accomplishment. | 69 | 71 |
| 5. My job makes good use of my skills and abilities. | 68 | 67 |
| 2. I am given a real opportunity to improve my skills in my organization. | 61 | 63 |
| 66. Considering everything, how satisfied are you with your pay? | 65 | 62 |
| 14. Supervisors/team leaders in my work unit provide employees with the opportunities to demonstrate their leadership skills. | 59 | 60 |
| 64. How satisfied are you with the training you receive for your present job? | 57 | 55 |
| 59. How satisfied are you with your involvement in decisions that affect your work? | 52 | 52 |
| 63. How satisfied are you with your opportunity to get a better job in your organization? | 36 | 35 |
| Survey Item | 2004 DOJ % Positive | 2004 Gov't Total % Positive | 2002 DOJ % Positive |
|---|---|---|---|
| 21. The work I do is important. | 90 | 91 | 90 |
| 57. Employees use information technology (for example, intranet, shared networks) to perform work. | 87 | 86 | NA |
| 20. I know how my work relates to the agency's goals and priorities. | 84 | 83 | 87 |
| 58. Employees use information technology (for example, intranet, shared networks) to gather and share knowledge. | 83 | 81 | NA |
| 1. The people I work with cooperate to get the job done. | 83 | 85 | 75 |
| Survey Item | 2002 DOJ % Positive | 2004 DOJ % Positive |
|---|---|---|
| 52. Employees have electronic access to learning and training programs readily available at their desk. | 45 | 59 |
| 2. I am given a real opportunity to improve my skills in my organization. | 49 | 61 |
| 4. I feel encouraged to come up with new and better ways of doing things. | 47 | 59 |
| 47. Arbitrary action, personal favoritism and coercion for partisan political purposes are not tolerated. | 38 | 49 |
| 26. Employees have a feeling of personal empowerment with respect to work processes. | 28 | 39 |
| Survey Item | 2004 DOJ % Negative | 2004 Gov't Total % Negative | 2002 DOJ % Negative |
|---|---|---|---|
| 24. In my work unit, steps are taken to deal with a poor performer who cannot or will not improve. | 43 | 41 | 54 |
| 31. In my work unit, differences in performance are recognized in a meaningful way. | 39 | 35 | NA |
| 27. High-performing employees in my work unit are recognized or rewarded on a timely basis. | 38 | 34 | 45 |
| 23. Promotions in my work unit are based on merit. | 36 | 36 | 46 |
| 17. I have sufficient resources (for example, people, materials, budget) to get my job done. | 36 | 32 | 45 |
| Survey Item | 2002 DOJ % Positive | 2002 DOJ % Positive |
|---|---|---|
| 37. Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring). | 63 | 58 |
| 49. I can disclose a suspected violation of any law, rule or regulation without fear of reprisal. | 54 | 50 |
| 16. The skill level in my work unit has improved in the past year. | 54 | 50 |
| 20. I know how my work relates to the agency's goals and priorities. | 87 | 84 |
| 18. My workload is reasonable. | 62 | 59 |
| Survey Item | DOJ % Positive | Private Sector % Positive | +/- (Points) |
|---|---|---|---|
| 1. The people I work with cooperate to get the job done. | 83 | 83 | -- |
| 2. I am given a real opportunity to improve my skills in my organization. | 61 | 62 | -1 |
| 3. I have enough information to do my job well. | 76 | 72 | +4 |
| 4. I feel encouraged to come up with new and better ways of doing things. | 59 | 64 | -5 |
| 5. My job makes good use of my skills and abilities. | 68 | 74 | -6 |
| 6. My work gives me a feeling of personal accomplishment. | 69 | 75 | -6 |
| 7. I like the kind of work I do. | 82 | 82 | -- |
| 9. Overall, how good a job do you feel is being done by your immediate supervisor/team leader? | 63 | 75 | -12 |
| 10. How would you rate the overall quality of work done by your group? | 81 | 90 | -9 |
| 11. How would you rate your organization as a place to work for compared to other organizations? | 56 | 57 | -1 |
| Survey Item | DOJ % Positive | Private Sector % Positive | +/- (Points) |
|---|---|---|---|
| 59. How satisfied are you with your involvement in decisions that affect your work? | 52 | 58 | -6 |
| 60. How satisfied are you with the information you receive from management on what's going on in your organization? | 47 | 59 | -12 |
| 61. How satisfied are you with the recognition you receive for doing a good job? | 50 | 56 | -6 |
| 63. How satisfied are you with your opportunity to get a better job in your organization? | 36 | 43 | -7 |
| 64. How satisfied are you with the training you receive for your present job? | 57 | 67 | -10 |
| 65. Considering everything, how satisfied are with your job? | 69 | 71 | -2 |
| 67. Considering everything, how satisfied are you with your organization? | 60 | 66 | -6 |