As a part of the ongoing series of Best Practices Workshops, OIP committed to publishing “tips and best practices discussed during these workshops” as a resource for all agencies. After each event, OIP has published recaps of each workshop and the best practices shared on FOIA Post with links to additional available resources. In order to promote easier access to this information, last week we introduced a new page on our website dedicated to the Best Practices Workshop series.
The new page on OIP’s website contains detailed information and resources connected to each of the events in this series, including:
- Title and date of the event,
- A link to the previously published event recap on FOIA Post,
- A listing of event panelists, and
- Links to additional resources on OIP’s website on the event topic.
Significantly, for each workshop we include a description of the best practices that were discussed during the event. Any FOIA professional can review those best practices and then adopt them for use in their own agency or use them as jumping off points for developing additional best practices.
This page will continue to be updated as additional events take place.
The next event in this series, which will be held next month, will be on the topic of best practices in customer service and dispute resolution. We are pleased to announce that this event will be open to interested members of the public as well as agency personnel. The details for the next event are:
FOIA Best Practices Workshop
Best Practices in Customer Service and Dispute Resolution
Department of Justice, 2 Constitution Square
145 N Street NE – Room 1W 1001
February 18, 2015, 1:30 – 3:30 pm
You will need a picture ID to enter the building for this event.
Please note that there has been a date and location change for this event. If you have already registered for this workshop, OIP will forward this new information to you directly.
If you are interested in attending next month’s event, you can register by e-mailing your name and phone number to OIP’s Training Officer at DOJ.OIP.FOIA@usdoj.gov with the subject line “February Best Practices Workshop.” As space for this meeting is limited, registration is required to attend. If you have any questions regarding this event or the Best Practices series, please contact OIP’s Training Officer at (202) 514-3642.
Attorney General Holder’s 2009 FOIA Guidelines emphasize that “agencies should make it a priority to respond [to requests] in a timely manner.” This directive includes all aspects of FOIA administration, including the handling of requests for expedited processing. It is important that agencies ensure that they have effective processes in place to promptly adjudicate such requests. To encourage agency compliance with this distinct aspect of the FOIA, OIP recently issued guidance on this topic.
The FOIA requires that agencies grant requesters expedited processing of their requests when the requester demonstrates a “compelling need,” or “in other cases determined by the agency.” The FOIA also requires agencies to decide whether to expedite a request, and to convey this decision to the requester, within ten days. Each year, agencies report statistics on their compliance with the FOIA’s expedited processing provisions in their Annual FOIA Reports.
As agencies strive to meet the challenges of the increased volume and complexity of FOIA requests, it is important that they also promptly identify and adjudicate requests for expedited processing. OIP’s guidance highlights three areas where agencies can focus to ensure that they are providing timely determinations on requests for expediting processing. Agencies should:
Screen all FOIA requests at the time of receipt to determine whether expedited processing has been requested.
Be alert to requests for expedition that may be made after the initial request is submitted.
Establish clear coordination procedures with other offices that are involved in making the determination on a request for expedited processing.
The full text of the guidance, along with all other guidance issued by OIP, is available on our guidance page. OIP encourages agencies to review their procedures for adjudicating requests for expedited processing to ensure that they are efficiently and effectively fulfilling this discrete aspect of FOIA administration.
OIP’s ongoing series of Best Practices Workshops continued last week with a panel of experts discussing how to utilize technology to improve agency FOIA processes. This series, designed as a part of the United States' Second Open Government National Action Plan commitment to further modernize FOIA, aims to leverage effective strategies from across the government by highlighting and sharing successes achieved by agencies on a wide range of FOIA issues.
In his FOIA Memorandum, President Obama called on agencies to “use modern technology to inform citizens about what is known and done by their Government.” This message is echoed by Attorney General Holder in his FOIA Guidelines, noting that “[o]pen government requires agencies to work proactively and respond to requests promptly.” In their Chief FOIA Officer Reports each year, agencies continue to detail the steps they have taken to utilize advanced or new technologies to improve or find efficiencies in their administration of the FOIA.
The panel for this event included Doug Hibbard, Senior Advisor to the Initial Request Staff at OIP, Michael Norman, Director of FOIA Technology with the Privacy Office at the Department of Homeland Security, and Joan Fina, Assistant General Counsel at the Commodity Futures Trading Commission. Each panelist discussed steps and best practices they have implemented when incorporating technology into their FOIA processing, including:
Leveraging all available agency resources – Technology tools may have various uses and even those not specifically designed for FOIA can help create efficiencies in the FOIA process. By leveraging tools already available at an agency, FOIA professionals can potentially implement, and realize the benefits of, new technologies faster than if looking outside the agency.
Actively collaborating with technology professionals – Collaborating and working with an agency’s technology professionals can help identify available tools that can be leveraged for an agency's FOIA office. Such collaborations can also help set clear expectations for what is needed in technology tools as well as help both FOIA and technology professionals understand their role in the process of using and supporting the use of such tools. These collaborations do not necessarily have to be confined to within an agency, as professionals from across the government may be able to offer additional best practices, tools, or other assistance when seeking to implement new technologies for FOIA administration.
Examining different uses of technology for benefits throughout the entire FOIA process – While many agencies have focused on finding tools that help with the searchability and processing of responsive documents, there are a number of other tools or uses of technology that can also be very helpful for an agencies' FOIA administration. For example, within agencies the use of improved networks and online platforms to move responsive records between offices, to collaborate on FOIA processing, to facilitate teleworking, and to track workflow metrics can all be particularly useful for finding efficiencies. Electronic communication with requesters, including the sending of responsive records in electronic formats, should be the default for agencies. Not only is this more customer friendly, but it is a much more efficient method of communication for both agencies and requesters.
Continually evaluating the effectiveness of tools – Flexible approaches to technology implementation are needed, as not every tool will work for every agency and existing tools may no longer be effective. By regularly evaluating tools, agencies can assess their effectiveness, identify best practices for their use, and work to identify opportunities for the incorporation of new tools.
The speakers at this event all noted that the incorporation of any new technology into the FOIA process is not just the job of FOIA professionals, but it requires the work of multiple staffs within an agency. Collaboration between FOIA and technology professionals can help overcome obstacles to the implementation of new technologies as well as uncover additional tools that may be useful in administering the FOIA. Additionally, the speakers all highlighted how the use of advanced document review tools, such as functions provided by eDiscovery tools, can help create efficiencies and time savings in FOIA administration by reducing the time needed to search for and de-duplicate records, thereby allowing FOIA professionals to spend more time reviewing located documents.
The Best Practices series seeks to provide FOIA professionals from around the government the opportunity to hear from individuals who have experience within a particular topic in order to leverage the experiences of others in their own FOIA process. As highlighted by the panel at this event, opportunities exist to identify or leverage technology tools in order to find efficiencies across the government.
The Best Practices Workshop series will continue on February 11, 2015, when a panel of agency personnel will discuss the topic of customer service and dispute resolution. If you are interested in attending this event, you can register by e-mailing your name and phone number to OIP’s Training Officer at DOJ.OIP.FOIA@usdoj.gov with the subject line “February Best Practices Workshop.” If you have any questions regarding the series, please contact OIP’s Training Officer at (202) 514-3642.
Be sure to continue reading FOIA Post for more information about these events and about other training opportunities offered by OIP.
Last week, Attorney General Eric Holder traveled to Memphis and held a roundtable discussion on improving the relationship between the city's people of color and local law enforcement.
In the wake of the recent police-involved deaths of Michael Brown, Eric Garner, Tamir Rice, and others, the President has called for an increased effort to help rebuild communities' trust in local law enforcement and the justice system. In that vein, the Attorney General will be holding similar discussions in a number of other cities across the country.
"We want to make sure that law enforcement acts in a way that people will perceive as being fair, and then, in fact, is fair."
-- Attorney General Eric Holder
Attorney General Holder also noted the inefficiency of policing on the basis of stereotypes, saying that this kind of policing will "draw you to places where you shouldn't be, and take you away from places where you, in fact, should be."
The discussion was held at the Lorraine Motel — the site of Dr. Martin Luther King Jr.'s assassination in 1968, and now the home of the National Civil Rights Museum. Attorney General Holder said the museum was the "perfect place" for this meeting, as "it's an indication of how far we've come, but it's also a reminder of how far we have to go." He also linked protesters across the country today to those who are memorialized in the museum — "people who made noise, who disrupted things, all with the hope, with the aim of making our great nation better," he said.
Courtesy of Vanita Gupta, Acting Assistant Attorney General for the Civil Rights Division.
“On World AIDS Day 2014, the Department of Justice recognizes that eradicating stigma and discrimination against people living with HIV and AIDS is a key civil rights issue. With today’s observance, we reaffirm our commitment to protect and advance the rights of people living with HIV and AIDS. Using every legal tool at our disposal, and working together with our partner agencies under the National HIV/AIDS Strategy, we remain dedicated to these goals not only on this important day, but every day of the year.”
-Attorney General Eric Holder
President Obama’s National HIV/AIDS Strategy recognizes eradicating stigma and discrimination against people living with HIV and AIDS as a priority. On the occasion of World AIDS Day 2014, the Department of Justice reaffirms its commitment to carrying forth those goals through rigorous enforcement of civil rights laws and educating members of the public on their rights and responsibilities. Today we reflect on the work accomplished in the last year, and the work yet to be done.
The Justice Department’s HIV/AIDS enforcement efforts under the Americans with Disabilities Act (ADA) over the past year have been active. For example, in 2013, the department secured a settlement agreement with the South Carolina Department of Corrections (SCDC) following its investigation of SCDC’s policies and practices of segregating inmates with HIV/AIDS and denying them the opportunity to participate equally in services, programs and activities. The department’s investigation found that the SCDC unnecessarily segregated all inmates with HIV in two of SCDC’s highest-security prisons, regardless of their individual security classification. SCDC further segregated inmates with HIV in “HIV-only” dorms in these two high-security prisons, and the inmates were required to wear clothing and badges that identified their dorms and effectively disclosed their HIV status to other inmates, correctional staff and visitors. Under the terms of the consent decree, SCDC implemented policies prohibiting discrimination on the basis of disability, including HIV in particular. Since the execution of the agreement, inmates with HIV who were housed in the SCDC’s two highest-security prisons have been relocated to new housing options, based on the SCDC’s classification system and without regard to HIV. The SCDC inmates with HIV have also had the opportunity to participate in any programs for which they are otherwise qualified, such as drug treatment, work release, pre-release preparation, intermediate psychiatric care, youthful offender programs, re-entry and food service jobs in the cafeteria and canteen.
As in years past, the department’s work has also involved allegations that individuals were denied access to health care or were otherwise treated differently in clinical settings because they have HIV. For example, in February 2014, the department entered into a settlement agreement resolving its investigation of the refusal by a pharmacist in a well-known retail drugstore to administer a flu shot to an individual with HIV. The department resolved such allegations by requiring policy changes, training and payment of $15,000 in damages and civil penalties.
The department’s enforcement efforts also extended to the education setting. In May 2014, the department negotiated a settlement agreement with a private college based on allegations that it forced an individual to withdraw from a Medical Assistant Program on the basis of her HIV status. The agreement requires the college to adopt a nondiscrimination policy, cease asking applicants about their HIV status, train staff and pay $23,000 in damages.
Through its technical assistance work, the department continues its efforts to ensure that employers, businesses, state and local governments and people living with HIV/AIDS are aware of their rights and responsibilities under the law. In March 2014, the department co-authored a journal article with the Centers for Disease Control and Prevention examining state laws that criminalize potential HIV exposure and encouraging states with HIV-specific criminal laws to use the findings of the paper to re-examine those laws, assess the laws’ alignment with current evidence regarding HIV transmission risk and consider whether the laws are the best vehicle to achieve their intended purposes.
In July 2014, the department published a Best Practices Guide for states that wish to re-examine their HIV-specific criminal laws to ensure that existing policies do not place unique or additional burdens on individuals living with HIV/AIDS and that these policies reflect contemporary understandings of HIV transmission routes and current available treatments.
The department’s technical assistance work continues, for example, by providing materials on www.ada.gov/aids, by participating in training events and by answering the questions of individuals and covered entities through the ADA Information Line at 800-514-0301 (voice), 800-514-0383 (TTY).
On World AIDS Day 2014, the department honors the memory of those who have lost their battles to AIDS and pledges its support to those living with HIV and AIDS throughout our country today. To learn more about the department’s work, please visit www.ada.gov/aids.
Courtesy of Kiran Ahuja, Executive Director of the White House Initiative on Asian Americans and Pacific Islanders
More than one-quarter of students between the ages of 12 and 18 reported being bullied at school during the 2010-2011 school year—nearly 7 million students. Some Asian American and Pacific Islander (AAPI) students face bullying and harassment based on their immigration status, such as Micronesian students whose families have recently immigrated to the continent and Hawaii. Others are bullied for the way they look, such as turbaned Sikh youth, or for their English language skills.
Students who are bullied don’t feel safe, and students who don’t feel safe can’t learn. Students involved in bullying are more likely to have challenges in school, to abuse drugs and alcohol, and to have physical and mental health issues. Being bullied endangers students’ academic achievement and ultimately their college and career readiness. And in some areas, bullying of AAPI students is rampant. For example, one 2014 study found that over two-thirds of turbaned Sikh youth in Fresno, California reported experiencing bullying and harassment. And another recent study found that half of the 163 Asian American New York City public school students reported experiencing some kind of bias-based harassment in a 2012 survey, compared with only 27 percent in 2009.
When children are singled out because of a shared characteristic—such as race, sexual orientation, or religion—or a perceived shared characteristic, the issue not only affects that individual but the entire community. Policymakers believe that AAPI students who are bullied face unique challenges, including religious, cultural, and language barriers. In addition, there has been a spike of racial hostility following the September 11th attacks against children perceived to be Muslim. The classroom should be the safest place for youth, but for some AAPI students, it can be a very dangerous environment.
Unfortunately, this issue of AAPI harassment is nothing new. In 1982, Vincent Chin became a household name in AAPI homes when he was attacked and killed because he was mistakenly perceived to be Japanese. To facilitate a conversation on this issue, in 2011, under the leadership of Amardeep Singh, former member of the President’s Advisory Commission on AAPIs, the White House Initiative on Asian Americans and Pacific Islanders (WHIAAPI) hosted a Bullying Prevention Summit in New York City.
However, more work needs to be done. Earlier this month, on the fifth anniversary of the Matthew Shepard and James Byrd, Jr. Hate Crimes Prevention Act, the White House announced several efforts to address hate crimes, including a new Interagency Initiative on Hate Crimes. As a part of these efforts, WHIAAPI, in partnership with the U.S. Department of Justice, the U.S. Department of Education, and the U.S. Department of Health and Human Services, is launching the AAPI Bullying Prevention Task Force to proactively address bullying in the AAPI community. In the wake of increasing concerns about the high rates of bullying among Sikh youth and incidents such as the attacks on as many as thirty Asian American students at South Philadelphia High School in December 2009, the AAPI Task Force will help ensure that the AAPI community is aware of federal resources and remedies available to them.
The AAPI Task Force brings together federal experts in civil rights, language access, education, community relations, public health, mental health, and data to find creative solutions to help the AAPI community. These experts will coordinate the efforts of their federal agencies to work closely together with stakeholders to better understand the impediments to seeking relief and support, analyze data regarding the prevalence of bullying in the AAPI community, improve outreach, develop training and toolkits for schools, students, and parents, and explore and recommend policies to address the AAPI community’s growing concerns about bullying of AAPI youth.
Building upon previous efforts and working closely with federal representatives and community leaders, I look forward to seeing the AAPI Bullying Prevention Task Force make much needed progress on this very important issue in the AAPI community and furthering our commitment to improving the quality of life of AAPIs.
Join the conversation on AAPI bullying prevention on Twitter using hashtag #AAPIstrong.
Blog courtesy of Attorney General Eric H. Holder, Jr.
Sexual violence is a devastating and pervasive problem throughout the nation, and its shocking prevalence on tribal lands is especially troubling.
Particularly in recent years, the Department of Justice has made it a top priority to put an end to that unacceptable status quo – from our work to secure and pass important new protections for women in Indian Country, as part of last year’s reauthorization of the Violence Against Women Act, to the creation of an American Indian/Alaska Native Sexual Assault Nurse Examiner-Sexual Assault Response Team Initiative through the Department’s Office for Victims of Crime.
Bringing together diverse federal offices, as well as tribal nations and organizations, this Initiative’s critical mission is to strengthen the federal response to sexual violence in tribal nations. On Friday, I had the privilege of meeting with the Initiative’s Coordination Committee to discuss ways to take this work to a new level – and to receive the Committee’s formal report and concrete recommendations on improving federal agency response to sexual violence in tribal nations.
Every member of the Committee has done a remarkable job in capturing the challenges that far too many Native women face – and devising specific ways to overcome them. In their report, and in last week’s meeting, they detailed possible strategies for coordinating across federal offices and collaborating at the local level. They shared ideas for recruiting, rewarding, and supporting the federal employees who are performing this difficult work. And they spoke about the need to break the culture of shame that prevents far too many victims from coming forward and seeking the help that they need and deserve.
My pledge to these dedicated leaders was that their report, and the insights they offered, will not merely go on a shelf – they will provide a solid basis for the Justice Department to take robust action. In the days ahead, they will guide our efforts to take practical steps to implement – and to institutionalize – the changes we need to gain the trust of survivors, to transform attitudes surrounding these heinous crimes, and to strengthen existing tribal values that women must be respected. And they will inform our broad-based efforts to keep supporting and building upon the exemplary work that law enforcement leaders, victim advocates, and tribal authorities across the country are doing every day to help us turn the tide.
Like my colleagues throughout the Justice Department, I feel a tremendous sense of urgency on this issue. So, as we move forward with this critical work, the Department will continue to look to leaders like our Coordination Committee members – and those who serve on the front lines of this struggle – to drive our daily efforts. We will keep striving to bolster the enduring trust relationship between the United States and sovereign tribes. And we will remain committed to using every tool at our disposal to prevent sexual assault and help all victims get access to the assistance and support they need.
It is with great excitement that I announce the selection of Rosemarie (Rosie) Hidalgo as the new Deputy Director for Policy with the Office on Violence Against Women. Rosie brings over twenty years of experience working in the movement to end violence against women to this position. From providing direct legal representation to developing strategies and policies that have a national scope and impact, her knowledge and dedication will enhance the federal conversation on combatting violence against women. We are excited that Rosie will join the Office on Violence Against Women in early December, and look forward to our continued collaboration with the field.
Director Melanie Ann Pustay with Panelists Amy Bennett, Josh Gerstein, and Elizabeth Hempowicz
Last week, OIP’s ongoing series of Best Practices Workshops continued with a panel discussion on best practices from the perspective of the FOIA requester. Designed as a part of the United States' Second Open Government National Action Plan commitment to further modernize FOIA, the best practices workshop series highlights agency achievements on a wide range of FOIA issues in order to share and leverage successful strategies across the government.
President Obama and Attorney General Holder have both emphasized the importance of good customer service in FOIA by calling on agencies to work with requesters “in a spirit of cooperation.” As reported every year in agency Chief FOIA Officer Reports, since the issuance of the President's and Attorney General's 2009 FOIA Memoranda the government overall has taken a number of steps focused on enhancing customer service in the administration of the FOIA. One of the best ways to hear about these successes and to learn how we can further improve is by listening to the FOIA requester community that we serve.
Last week's panel which was comprised of representatives from civil society and the media provided agency attendees with the opportunity to do just that. Serving on the panel at this event were Amy Bennett from OpenTheGovernment.org, Elizabeth Hempowicz from the Project on Government Oversight, and Josh Gerstein from Politico. Each detailed the steps and best practices they have seen or would like to see from agencies in their administration of the FOIA.
Though a number of examples were mentioned by the panel, a common theme throughout the workshop was the importance of frequent, substantive, and effective communications by agencies when working through the processing of FOIA requests. The panel highlighted that the ability to discuss details about their request with the agency, such as the scope of the request, the timing of the agency's response, fee issues, or procedural requirements, makes it easier for them to understand the overall process and to work with the agency to identify efficiencies in processing the request.
Since 2010 OIP has issued a number of guidance articles on the importance of good communication and working with requesters in a spirit of cooperation, all of which are available on our guidance page. Many of the examples highlighted by the panel are discussed in these guidance articles, such as the proper procedures for making referrals to other government entities and ensuring that requesters have access to an agency phone number or contact to discuss the status and processing of requests. Agencies should be sure to familiarize themselves with the guidance to ensure they are effectively and efficiently communicating with requesters.
The Best Practices Workshop series will continue on December 9, when a panel of agency personnel will highlight their experiences in implementing technology tools and solutions in order to improve FOIA processing. If you are interested in attending this event, you can register by e-mailing your name and phone number to OIP’s Training Officer at DOJ.OIP.FOIA@usdoj.gov with the subject line “December Best Practices Workshop.” If you have any questions regarding the series, please contact OIP’s Training Officer at (202) 514-3642.
Be sure to continue reading FOIA Post for more information about these events and about other training opportunities offered by OIP.
By Deputy Assistant Attorney General Eve Hill for the Civil Rights Division
Too often, qualified Americans with disabilities face barriers to employment, preventing them from participating as full members of our society. The Americans with Disabilities Act (ADA) prohibits discrimination by employers on the basis of disability, and requires reasonable accommodations in the workplace when necessary to enable employees with disabilities to do their jobs. Often, a reasonable accommodation is easy and inexpensive for the employer and makes all the difference for a person with a disability to be able to perform his or her job. However, managers often remain unaware of their obligation to accommodate workers with disabilities under the ADA. The story of what happened to Mr. D. illustrates how gaps in ADA training can result in significant harm.
Mr D., a former Parks Maintenance Crew Leader with the city of North Las Vegas, knows how important a reasonable accommodation is to working. Mr. D. has monocular vision, meaning one of his eyes has limited vision. Even though his employer could and did reasonably accommodate him for years, Mr. D.’s new supervisor unreasonably withdrew the long-time accommodation Mr. D. needed to do his job and, as a result, he was forced out of work.
For 29 years, Mr. D. worked for the city’s Parks and Recreation Department. Over the years, Mr. D. was promoted from a maintenance crew member to a crew leader. Two years after he was promoted to crew leader, while the actual duties of his job did not change at all, the licensing requirements for the job were changed to include a commercial driver’s license. While Mr. D. had a regular driver’s license, he could not get a commercial driver’s license because of his monocular vision. Mr. D. went to his doctor and got documentation to give to his employer showing that he could not get a commercial driver’s license because of his vision disability. At his job, there was only one year-round vehicle and one seasonal vehicle that required a commercial driver’s license. Crew leaders did not usually drive these vehicles. Because it was not necessary that Mr. D. drive any vehicles that required a commercial driver’s license, his employer granted him an exemption from the requirement. Eight years later, a new manager took over and told Mr. D. that he had to get a commercial driver’s license or face disciplinary action. Mr. D. told the new manager about his accommodation because of his visual disability, and even got a new letter from his doctor to give to the manager. In response, Mr. D. alleged, the manager again told Mr. D. he had to get the commercial driver’s license or face disciplinary action. Fearing that he would lose his job and his pension, which he would be entitled to after only one more year of working for the city, Mr. D. felt forced to take an early retirement and paid out of pocket into the retirement system for his last year.
After being advised that they would be sued by the Department of Justice, the city of North Las Vegas agreed to pay Mr. D. back the money he paid into the retirement system and compensate him for his emotional distress. The city also agreed to train its supervisors so they understand their obligations under the ADA to help ensure that all employees with disabilities will be treated fairly. The city’s responsiveness and cooperation greatly aided speedy resolution of the case.
The Department of Justice’s settlement agreements often require employers and other covered entities to train their staff on ADA requirements. Employer training of supervisors and managers on how to accommodate workers with disabilities under the ADA is a key to success and such training ensures employees with disabilities can do their jobs and contribute to their workplaces. With accommodations at work when needed, hard working Americans like Mr. D. contribute as valued members of the workforce, and both justice and economic advancement are served.
Last week, the White House Open Government Team and OIP co-hosted a proactive disclosure workshop, bringing together a diverse set of government personnel to brainstorm how agencies can improve their processes for proactively providing information to the public.
As a part of his FOIA Memorandum, the President directed agencies to “take affirmative steps to make information public.” Additionally, Attorney General Holder’s FOIA Guidelines stressed that “agencies should readily and systematically post information online in advance of any public request” and that “effective FOIA administration belongs to all of us.”
Since the issuance of these memoranda, agencies have engaged in a range of initiatives to improve proactive disclosures. Building off these efforts, and in response to the President’s and Attorney General’s directives, last week’s event brought together various personnel from agency FOIA, open data, and communications offices to discuss their roles in their agency’s proactive disclosure process and how through collaboration they can further improve such processes.
A collaborative agency approach to proactive disclosures was highlighted as a best practice at OIP’s July workshop on this same topic, and encouraging this type of dialogue was the basis for last week’s event. Over the course of the event, participants noted that just their preparation for the workshop provided immediate benefits as even their initial cross-agency collaboration generated new ideas on how to identify and make proactive disclosures.
In the first breakout session of the event, the participants were grouped according to their specialty, with all the FOIA professionals forming one group, the data experts forming another group, and the public relations specialists forming the third group. Participants discussed best practices they had identified at their agencies as well as common challenges they face with regard to proactive disclosures. When discussing obstacles, participants also brainstormed ideas for overcoming such challenges. During the second breakout session, the participants got back together with their colleagues from their own agencies to discuss what they had learned in the first session and how they could apply those lessons to their own proactive disclosure processes. The participants were all energized about the possibilities that their cross-agency collaboration could achieve.
This event is just one step in our efforts to assist agencies in improving their proactive disclosure process. OIP and the White House Open Government Team will continue to work with the agencies that participated in the event as they apply the information learned and put it into practice. In the future, we will plan to hold additional events on this topic for other interested agencies. We look forward to seeing how the collaboration between and across agency offices can help improve proactive disclosures and access to information.
As part of OIP's responsibility to encourage agency compliance with the FOIA, each year we offer a number of regularly scheduled training opportunities designed to educate agency personnel on how to implement the various provisions of the statute. For Fiscal Year 2015, the dates and topics for some of our scheduled training sessions are:
The FOIA for Attorneys and Access Professionals
December 2-3, 2014
February 24-25, 2015
May 12-13, 2015
July 14-15, 2015
Advanced FOIA Seminar
April 15, 2015
Introduction to the FOIA
March 25, 2015
FOIA Litigation Seminar
October 22, 2014
Each of these seminars will be held in Washington, DC, and are open to all federal government employees. Descriptions of these seminars and training materials are available on the Training page of OIP’s website.
OIP also offers various other training opportunities and workshops throughout the year, such as our Best Practices Workshop series and refresher training on agency Annual FOIA Report and Chief FOIA Officer Report requirements. Details on these and all training opportunities offered by OIP will continue to be announced here on FOIA Post and through OIP’s Twitter account, @FOIAPost.
To register for any of the above training seminars, please e-mail your name to OIP’s Training Officer at DOJ.OIP.FOIA@usdoj.gov. In the subject line of your e-mail, please specify the name and date of the course that you are seeking to attend. Any questions regarding these training opportunities may also be directed to OIP’s Training Officer at (202) 514-3642.
Sellers of Eagle, Hawk, and Anhinga Feathers Sentenced For Violations of the Bald and Golden Eagle Protection Act, Migratory Bird Treaty Act and Lacey Act
This week in Phoenix, Arizona, Leo Begay, a tribal member of the Navajo Nation from Tuba City, Arizona, became the last defendant to be sentenced following a nationwide investigation – Operation Silent Wilderness – by the U.S. Fish and Wildlife Service and the Navajo Nation Department of Fish and Wildlife into the illegal killing and commercialization of protected eagles and other migratory birds.
Begay was sentenced to four months in prison to be followed by two years of supervised release and a fine of $1,000, having earlier pleaded guilty to charges that he sold six feather fans comprised of bald and golden eagles, and federally-protected hawks.
The investigation was initiated after the Navajo Nation Department of Fish and Wildlife received a complaint concerning a Navajo tribal member in Arizona who was selling eagle and other migratory bird feathers. Seven residential search warrants and multiple interviews related to the investigation were conducted, uncovering an illicit trade in migratory bird feathers via the Internet using online services such as MySpace and Yahoo! Mail.
Federal and Tribal law enforcement leaders commented on the operation.
Sam Hirsch, Acting Assistant Attorney General for the Justice Department’s Environment and Natural Resources Division commented:
The Department of Justice is committed to enforcing wildlife laws that forbid the commercialization and exploitation for profit of eagle feathers and other bird parts, which are sacred to the cultural and religious practices of some federally recognized Indian tribes. The Department of Justice is committed to enforcing our nation’s wildlife laws that protect these species for future generations to enjoy, and we are committed to honoring the traditions and cultures of American Indian tribes with whom we share a government-to-government relationship.
Ed Grace, Deputy Assistant Director for the U.S. Fish and Wildlife Service’s Office of Law Enforcement, stated:
Operation Silent Wilderness has been a model of cooperation between the Service and the Navajo Nation’s Department of Fish and Wildlife. The results send a strong message to all Americans that we will pursue traders in illegal wildlife products with the full force of the law. Social networking sites are no safe haven for wildlife traffickers to conduct illegal business.
Gloria M. Tom, Director of the Navajo Nation Department of Fish and Wildlife commented:
The Navajo Nation Department of Fish and Wildlife entered into a partnership with the U.S. Fish and Wildlife Service to address illegal trafficking of eagle feathers and other bird parts on the Navajo Nation because this activity is impacting the long term viability and sustainability of the golden eagle and other migratory bird populations on our reservation. The Department’s overall mission is to conserve and protect our wildlife now and in the future and we take this mission very seriously. We are obligated to protect these sacred birds for our people who use eagles and other migratory birds and their parts legally for religious and ceremonial purposes. The individuals who are participating in this illegal activity are not concerned with protecting Native American religious rights; they are only concerned with the personal financial benefit they receive from the illegal activity. Our partnership with the U.S. Fish and Wildlife Service to deter wildlife crimes on the Navajo Nation has been very beneficial to the Navajo Nation with cases like these being successfully prosecuted. We look forward to this continuing partnership because there is a tremendous amount of illegal activity continuing to occur and the partnership needs to include more efforts to catch the individuals who are killing the birds and making their parts available on the black market.
John Leonardo, U.S. Attorney for the District of Arizona stated:
The preservation of protected bird species is of significant importance to all Arizonans and all Americans, and this nationwide collaborative investigation demonstrates our shared commitment to this preservation goal as well as to the protection of American Indian cultural practices.
In 2012, the Department of Justice announced a policy addressing the ability of members of federally-recognized Indian tribes to possess or use eagle feathers, an issue of great cultural significance to many tribes and their members. Attorney General Eric Holder signed the new policy after extensive department consultation with tribal leaders and tribal groups. The policy covers all federally-protected birds, bird feathers and bird parts. Under the policy, enrolled members of federally recognized American Indian tribes may possess eagle and other migratory bird feathers and parts for religious and ceremonial purposes.
Federal law otherwise prohibits the possession of eagles and migratory birds, and strictly prohibits the sale of bald and golden eagles, their feathers, or their parts by any person. The Bald and Golden Eagle Protection Act (BGEPA) prohibits the taking, possession, sale, barter, purchase and transport of bald and golden eagles. The Migratory Bird Treaty Act (MBTA) implements Conventions between the United States and four countries (Canada, Mexico, Japan and Russia) for the protection of more than 1,000 migratory bird species. One such bird, the anhinga, is found in the Florida Everglades as well as in southern swamps and shallow waters. The MBTA makes it unlawful to, among other things, pursue, hunt, take, capture, kill, possess, offer for sale, sell, offer to barter, barter, offer to purchase, purchase, export, import, or transport migratory birds. The Lacey Act prohibits, among other things, the sale of wildlife knowing that the wildlife was taken or possessed in violation of any wildlife-related regulation or law.
These important laws are enforced by the Department of Justice and the Department of the Interior and help ensure that eagle and other bird populations remain healthy and sustainable.
Previous prosecutions resulting from Operation Silent Wilderness:
On Aug. 14, 2014, Charley Allen, a Goshute tribal member of Grantsville, Utah was sentenced to 12 months in prison to be followed by one year of supervised release for selling and offering to sell migratory bird parts including anhinga and hawk feathers in violation of the MBTA. Allen admitted by his plea on Mar. 20, 2014 in federal court in Salt Lake City, Utah, that he sold four sets of twelve anhinga feathers for $400 per set to two people in Arizona, one of whom was an undercover officer. Allen also admitted that he offered to sell seven sets of red-tailed, red-shouldered and ferruginous hawk feathers. Allen communicated via MySpace with an individual in Florida who supplied Allen on multiple occasions with 44 sets of anhinga tail feathers.
Steven Patrick Garcia, Jr. of San Jose, Calif., similarly communicated with an individual in California via MySpace and sold the individual twelve hawk feathers for $200. Garcia was sentenced on June 6, 2013 in federal court in Billings, Mont., to 24 months in prison to be followed by one year of supervised release for selling and offering to sell migratory bird parts in violation of the MBTA and the Lacey Act.
Alexander Robert Somers, a Yakama tribal member of White Swan, Wash., was sentenced on Aug. 26, 2013 in federal court in Phoenix, Ariz., to three months in prison, one year supervised release with a condition of three months home confinement, and $10,000 restitution for selling golden eagle parts in violation of the Bald and Golden Eagle Protection Act. $5,000 of the restitution is to be paid to the Yakama Nation’s Wildlife, Range & Vegetation Resources Management Program. The remaining $5,000 is to be paid to the Navajo Nation Department of Fish and Wildlife’s “Operation Game Thief” a program which awards cash rewards to people who provide information which leads to the arrest or citation of any person who unlawfully poaches wildlife on the Navajo Nation.
The golden eagle feathers sold by Somers were purchased by Darwin James of Kayenta, Ariz. who subsequently sold the feathers to an undercover law enforcement officer. James was sentenced on Oct. 21, 2013 in federal court in Phoenix to five years of probation and $6,750 restitution for selling migratory bird parts in violation of the MBTA. James pleaded guilty to the charge on May 6, 2013. James admitted by his plea that on Feb. 15, 2009, he sold 12 golden eagle tail feathers and twelve red-tailed hawk tail feathers for a total of $650 after exchanging e-mails with a covert law enforcement officer. According to court documents, James is a Native American residing on the Navajo Nation reservation.
The U.S. Fish and Wildlife Service’s Forensics Laboratory in Ashland, Oregon, performed more than eight thousand forensic identifications during the course of this investigation and subsequent prosecution of the cases and concluded that a minimum number of nearly 600 individual birds were involved. The Forensics Laboratory is the only full service crime lab in the world dedicated to crimes against wildlife. Scientists at the lab identify the species of pieces, parts or products of an animal or bird seized as evidence, determine the cause-of-death, and provide expert testimony in court.
The U.S. Fish and Wildlife Service operates the National Eagle Repository, which collects eagles that die naturally, by accident or other means, to supply enrolled members of federally recognized American Indian tribes with eagle parts for religious use.
The cases which resulted from this nationwide investigation were prosecuted by the Department of Justice’s Environment and Natural Resources Division, Environmental Crimes Section and the U.S. Attorney’s Offices for the Southern District of Alabama, District of Alaska, District of Arizona, Southern District of Florida, Eastern and Western Districts of Louisiana, District of Montana, District of New Mexico, and the District of Utah.
Learn more about:
The Department of Justice Eagle Feathers Policy: www.justice.gov/usao/briefing_room/ic/eaglefeathers_factsheet.pdf
U.S. Fish and Wildlife Service's Southwest Region
Working With Tribes
Tribal Eagle Aviaries
Non-Eagle Feather Repositories
National Eagle Repository
October 1st marked the beginning of Fiscal Year 2015, and with the start of the new fiscal year, agencies will begin working on preparing three important reports. The three FOIA reports – the Annual FOIA Report, the Quarterly FOIA Reports, and the Chief FOIA Officer Report – illustrate all the hard work of agencies' FOIA offices over this past year as well as the great work that will be done in the upcoming year. In order to satisfy their reporting obligations this year, agencies should mark the following deadlines in their calendars:
Fiscal Year 2014 Annual FOIA Report
December 5, 2014 – Agencies are required to submit their Fiscal Year 2014 Annual FOIA Reports to OIP for review
For guidance on the requirements for completing the Annual FOIA Report, please see the Department’s Annual FOIA Report Handbook.
Fiscal Year 2015 Quarterly FOIA Reports
January 30, 2015 – Quarter 1 data is required to be posted in accordance with OIP's Guidance
April 24, 2015 – Quarter 2 data is required to be posted in accordance with OIP's Guidance
July 31, 2015 – Quarter 3 data is required to be posted in accordance with OIP's Guidance
October 30, 2015 – Quarter 4 data is required to be posted in accordance with OIP's Guidance
2015 Chief FOIA Officer Reports
January 16, 2015 – The twenty-nine high volume agencies noted in the 2015 Chief FOIA Officer Report Guidelines are required to submit their 2015 Reports to OIP for review
February 6, 2015 – All other agencies are required to submit their 2015 Chief FOIA Officer Reports to OIP for review
March 16, 2015 – Agencies are required to post their 2015 Chief FOIA Officer Reports online
For guidance on the requirements for completing the 2015 Chief FOIA Officer Report, please see OIP's 2015 Chief FOIA Officer Report Guidelines.
As noted previously on FOIA Post, today OIP held a refresher training for agency personnel on the preparation of both the Fiscal Year 2014 Annual FOIA Report and the 2015 Chief FOIA Officer Report.
If you have any questions regarding any of the deadlines noted above, or the requirements for completing any of the reports, please contact OIP’s FOIA Compliance Team at (202) 514-3642.
The next workshop in OIP’s Best Practices Workshop series is focused on the topic of best practices in FOIA administration from the requester’s perspective. Originally scheduled for Wednesday, October 15th, this event has been moved to Tuesday, October 28th. The updated details for this event are:
FOIA Best Practices Workshop
Best Practices from the Requester's Perspective
Department of Justice, Robert F. Kennedy Building
10th and Constitution, Ave. NW – Great Hall
October 28, 2014, 10:00am – noon
You will need a picture ID to enter the building for this event.
As with the July event, this workshop is open to interested members of the public as well as all agency personnel. If you had previously registered for this event, you will continue to be registered for the new date and OIP’s Training Officer will contact you to confirm your registration.
If you have not yet registered and are interested in attending this event, you can register by e-mailing your name and phone number to OIP’s Training Officer at DOJ.OIP.FOIA@usdoj.gov with the subject line “October 28th Best Practices Workshop.” As space for this meeting is limited, registration is required to attend. If you have any questions regarding this event or the Best Practices series, please contact OIP’s Training Officer at (202) 514-3642.
As this series continues, we hope that FOIA professionals continue to learn from one another and the public in order to leverage the successes of others in their own organizations for the overall benefit of FOIA administration across the government.
Be sure to continue reading FOIA Post for all news about this and future events in the Best Practices series.
Attorney General Holder’s FOIA Guidelines direct agency Chief FOIA Officers to “review all aspects of their agencies’ FOIA administration” and to report each year to the Department of Justice on the steps taken “to improve FOIA operations and facilitate information disclosure at their agencies.” Pursuant to the Attorney General's Guidelines, each year OIP provides specific guidance on the content and timing of these reports. Today, we are issuing the guidelines for agencies' 2015 Chief FOIA Officer Reports.
Over the last five years, OIP’s guidelines for agency Chief FOIA Officer Reports have required agencies to examine five key areas addressed in the Attorney General’s FOIA Guidelines. These five key areas of FOIA administration include:
- Applying the Presumption of Openness,
- Ensuring that there are Effective Systems for Responding to Requests,
- Increasing Proactive Disclosures,
- Increasing the Utilization of Technology, and
Improving Timeliness and Reducing Backlogs.
This year’s Chief FOIA Officer Report guidelines continue to build off of the efforts and initiatives reported in previous years and are designed to capture the more advanced steps taken by agencies in their administration of the FOIA. The Guidelines also continue to focus on certain key areas where further improvements can be made.
For 2015, OIP is making a significant change from prior years' Chief FOIA Officer Reports by creating streamlined reporting requirements for agencies that receive a lower volume of requests, i.e., less than 1,000 incoming requests. By providing these lower-volume agencies with separate reporting requirements, we can more easily address the realities and needs of agencies with smaller FOIA administrations. For those agencies with more than 1,000 requests a year, the guidelines continue to be quite comprehensive. Other new topics in the guidelines include:
- Agency FOIA Fee Communications,
- Systems for Proactive Disclosures and Identifying Frequently Requested Records, and
- Processes for Routing Misdirected Requests at Decentralized Agencies.
OIP has identified twenty-nine agencies that received over 1,000 requests during the most recent year of available data and has listed them in the Guidelines as the “high-volume” agencies. Those agencies must submit their draft 2015 Chief FOIA Officer Reports to OIP for review by no later than January 16, 2015. The remaining agencies, all of which received less than 1,000 requests during the most recent year of available data (and not listed specifically in the Guidelines) must submit their draft reports for review by no later than February 6, 2015. Additional details on the review and submission process are available in the Guidelines.
OIP will once again host a refresher training seminar on October 7, 2014, covering agency preparation of both the 2015 Chief FOIA Officer Reports and the Fiscal Year 2014 Annual FOIA Reports. The details for that training are:
Refresher Training for FY 2014 Annual FOIA Reports and 2015 Chief FOIA Officer Reports
Department of Justice, Robert F. Kennedy Building
10th and Constitution Ave., NW – Great Hall
October 7, 2014, 10:00am – 12:30pm
Training is open to agency Chief FOIA Officers, Principal FOIA Contacts, and any other agency personnel who prepare Annual FOIA Reports and/or Chief FOIA Officer Reports (including appropriate IT staff)
If you are interested in attending this refresher training seminar, please e-mail your name and phone number to OIP’s Training Officer at DOJ.OIP.FOIA@usdoj.gov with the subject line “Annual Report and Chief FOIA Officer Report Refresher Training.” Please note that registration is required to attend and that you will need a picture ID to enter the building. If you have any questions regarding this event, please contact OIP’s Training Officer at (202) 514-3642.
As part of the Second Open Government National Action Plan's commitment to modernizing FOIA, we have been working on a number of initiatives this summer that will further improve the overall administration of the FOIA for both agencies and requesters. One of these initiatives is the development of a consolidated FOIA service for making requests.
Currently one hundred agencies are subject to the FOIA, and requesters must submit their FOIA requests directly to each agency. Through the National Action Plan, the Administration has committed to launching a consolidated request portal that will allow the public to submit a request to any federal agency from a single website and that includes additional tools to improve the customer experience.
The Department of Justice and a number of other agencies have been working closely on this project with a dedicated team from the General Services Administration’s 18F group, which help “agencies deliver on their mission through the development of digital and web services.” The team has been exploring building tools that improve the FOIA request submission experience, that create scalable infrastructure for making requests to agencies, and that make it easier for requesters to find records and other information that have already been made available online.
The team from 18F has posted a blog post about the great work they have been doing on 18F's website. Be sure to continue reading FOIA Post for updates on this and other FOIA initiatives from the Second Open Government National Action Plan.
This post appears courtesy of Robert L. Listenbee, Administrator of the Office of Juvenile Justice and Delinquency Prevention, Office of Justice Programs.
On September 7, 1974, the Juvenile Justice and Delinquency Prevention Act was signed into law. This landmark legislation established the Office of Juvenile Justice and Delinquency Prevention and forever changed the way states and communities deal with at-risk youth and those who are involved in the juvenile justice system.
Thanks to the hard work and enlightened vision of our Office’s many partners in the juvenile justice field, I am happy to report that our nation has made significant strides in ensuring justice and safety for youth, families, and communities.
Today, violent crime arrest rates for youth are at their lowest point since at least 1980. Between 1997 and 2011, the population of youth in residential placement declined by 42 percent, and the number of youth in residential placement for committing status offenses like violating curfew, running away from home, and underage drinking has decreased by 64 percent.
States are enacting policies and strategies to promote alternatives to incarceration, divert youth from detention and secure state-run facilities, and reinvest in community-based services because research has shown that youth who have committed nonviolent offenses are better served—and public safety is more effectively promoted—through community-based services rather than detention and incarceration.
While this progress is certainly cause for celebration, we must continue to vigilantly address the challenges ahead and seize the opportunities before us to improve outcomes for youth while maintaining public safety
One major challenge we continue to face is that two out of every three youth in the United States who are currently in custody are there for nonviolent offenses. Another challenge to be addressed is the rate of confinement for minority youth. Nationwide, the residential placement rate for black youth in 2011 was nearly five times the rate for white youth. The rate for American Indian/Alaska Native youth was more than three times and the rate for Hispanic youth was nearly twice that for white youth.
At the same time, recent advances in scientific and evidence-based practices have given us a clear roadmap for reform. Research has shown that most youth grow out of risk-taking behavior as they mature. Because their brains are still developing, young people are more capable of rehabilitation than adults. We have also realized that many youth who come into contact with our juvenile justice system have long histories of exposure to violence, crime, and abuse. We understand far more now than we did even five years ago about the effects of trauma on the developing brain and how best to intervene in a child’s life before permanent damage can be done.
We are very optimistic about what lies ahead. We embrace the rising tide of system reform and transformation we are seeing in states across our nation. Our Office is working vigorously with all of our partners in the field to more fully incorporate the science of adolescent development and trauma into juvenile justice reform.
Let us continue to build on this momentum.
Working together, we will forge a future in which justice and safety are a fact of life for all our nation’s children.
For additional 40th anniversary resources from OJJDP, visit www.ojjdp.gov/JJDPAis40.html
This year marks the fifth anniversary of the issuance of Attorney General Holder's FOIA Guidelines, and the fifth year that agencies have published their Chief FOIA Officer Reports. Since 2010, agency Chief FOIA Officer Reports have served as a valuable resource for agencies to detail their efforts in improving their FOIA administration and implementing the President's and Attorney General's FOIA Memoranda.The information reported annually in these reports describing the steps agencies have taken “to improve FOIA operations and facilitate information disclosure” continues to demonstrate how agencies are answering the Attorney General’s call to be “fully accountable for [their] administration of the FOIA.” With the issuance of agencies' 2014 Chief FOIA Officer Reports during this past Sunshine Week, OIP has once again prepared a summary and assessment of the progress made in implementing the Attorney General’s FOIA Guidelines.
In an effort to provide a timely overview of the information provided in agencies' 2014 Chief FOIA Officer Reports, this year for the first time OIP provided its summary of the Chief FOIA Officer Reports in a five-part series on FOIA Post that began during Sunshine Week 2014. Agencies and the public are encouraged to review this series and the individual 2014 Chief FOIA Officer Reports issued by agencies to learn more about all of the efforts made this past year to improve FOIA administration.
Complementing this five-part series, OIP’s 2014 Assessment provides a visual snapshot of several key areas of FOIA administration. For 2014, OIP has expanded the assessment in several ways to provide greater detail as to the levels of success achieved by agencies during the reporting period. In addition to adding several new milestones, the 2014 Assessment now includes:
An expanded five-step scoring system – In an effort to add greater gradation that more accurately illustrates the levels of success achieved by agencies, OIP uses an expanded five step scoring system for certain milestones in the 2014 Assessment.
Overall scores for each assessed section – An overall agency score is also provided for each of the assessed sections.
Additional narrative information from agency reports – Agencies provide a wealth of information as a part of their Chief FOIA Officer Reports that do not lend themselves to scoring, but are still very informative as to their efforts to improve their FOIA administration. The 2014 Assessment includes a range of narrative information that provides greater context to the milestones that are scored.
Detailed Methodology – In an effort to provide greater clarity as to how OIP scored agencies in this year’s assessment, for the first time OIP is providing a detailed methodology of how each question was scored.
The full assessment will once again also be provided in an open, machine readable (CSV) format. As part of the assessment, OIP has also included guidance based on our review to assist agencies in making further improvements in the years ahead.
Finally, as in past years, OIP has also compiled a collection of success stories in FOIA administration from key agencies. This collection, and those from previous years, can be viewed on the Reports page of OIP’s website.
As demonstrated by the Summary, Assessment, and Success Stories from agencies' 2014 Chief FOIA Officer Reports, agencies continue to apply the presumption of openness, employ innovative and creative solutions in order to find efficiencies, increase proactive disclosures, and improve their administration of the FOIA. At the same time, the level of success achieved by agencies in these efforts varies and there is still work to be done. OIP’s yearly assessment is intended to serve as a vehicle for both agencies and the public to recognize and celebrate agency successes and also to identify areas where further improvements can be made.
This post appears courtesy of Attorney General Eric Holder
To see a photo gallery of Attorney General Holder’s trip to Ferguson, click here.
Attorney General Eric Holder speaks with community members at Drake’s Place restaurant.
On Wednesday, I visited Ferguson, Missouri, to be briefed on the ongoing federal civil rights investigation into the August 9 shooting death of Michael Brown – an investigation I launched more than a week ago. During the course of my visit, I met with law enforcement and community leaders, and had a series of constructive discussions about the importance of maintaining peace, averting future acts of violence and vandalism, and ensuring public safety—as well as the need for outreach and engagement to rebuild a fractured trust between law enforcement and the community it serves.
I will continue to get regular updates and to closely monitor the situation as it unfolds. And although our investigation will take time, the people of Ferguson can have confidence in the federal investigators and prosecutors who are leading this process. Our investigation will be fair, it will be thorough, and it will be independent.
My visit to Ferguson affected me greatly. I had the chance to meet with the family of Michael Brown. I spoke to them not just as Attorney General, but as a father with a teenage son myself. They, like so many in Ferguson, want answers.
As the brother of a retired police officer, I know firsthand that our men and women in uniform perform their duties in the face of tremendous threats and significant personal risk. They put their lives on the line every day, and they often have to make split-second decisions.
Attorney General Eric Holder receives a briefing on the ongoing investigation into the death of Michael Brown.
But in my conversations with dozens of people in Ferguson, it was clear that this shooting incident has brought to the surface underlying tensions that have existed for some time; tensions with a history that still simmers in communities across the country. The national outcry we’ve seen speaks to the sense of mistrust and mutual suspicion that can sometimes take hold in the relationship between law enforcement officers and their constituents.
In traveling to Ferguson, I wanted the residents of the town to know that the Justice Department is firmly dedicated to seeing that justice is served, and to assisting the community as it works to rebuild trust and forge strong relationships with law enforcement. Above all, I wanted to make clear that, while so much else may be uncertain, this Attorney General and this Department of Justice stand by their side.
I hope the relative calm that we witnessed last night can be enduring. To a person, the people I met in Ferguson take great pride in their town. They want a resolution. And despite the mistrust that exists, they reject the violence we’ve seen over the past couple of weeks. In that sense, while I went to Ferguson to provide reassurance, in fact, they gave me hope.
My commitment to them is that, long after this tragic story recedes from headlines, the Justice Department will continue to stand with Ferguson. We will continue to investigate this shooting, and to help the community work toward healing. And we will continue the conversation this incident has sparked about the need to build trust between law enforcement officers and the communities they serve; to use force appropriately; and to ensure fair and equal treatment for everyone who comes into contact with the police.
As all agencies know, reducing backlogs of pending requests and improving timeliness is a key aspect of FOIA administration.
Given its importance OIP selected this topic to be the focus of the first Best Practices Workshops convened by OIP to fulfill one of the Administration's five FOIA modernization commitments outlined in the second National Action Plan.
At this workshop, speakers from five different agencies shared with other FOIA professionals their successes in reducing backlogs and improving timeliness. While each faced different challenges, the methods employed by the five agencies featured some common themes.
The speakers addressed the importance of:
- Obtaining leadership support – to obtain personnel and resources, to get buy-in from program offices, to increase awareness, to spread responsibility and ensure greater accountability
- Routinely reviewing processing metrics – to ensure oldest cases are handled each year, to make changes as needed during the course of the year, to identify common requests and trends as part of “Intelligent Case Management,” to troubleshoot
- Ensuring accountability – to motivate and reward personnel, to engage all members of the agency with a role in the process
- Engaging with FOIA staff – to train and encourage, to answer questions, to simplify processes and improve quality as well as quantity
In these times of lean resources and competing priorities, the challenges in this area can be many. As the discussion illustrated, however, many agencies have found success by first carefully studying their processing systems and policies and then implementing targeted solutions to gain efficiencies. Today, OIP is issuing guidance for all agencies based on the discussion at the workshop. Reducing backlogs and improving timeliness requires an active, aggressive, and multi-pronged approach. Employing these methods can help all agencies realize improvements in this area.
This post appears courtesy of Greg Friel, Deputy Assistant Attorney General for Civil Rights
The Department of Justice has worked vigorously and effectively to protect American consumers, ensure fair treatment for struggling borrowers, and seek justice for victims of discriminatory lending practices. The Civil Rights Division’s Housing and Civil Enforcement Section and its Fair Lending Unit enforce the federal fair lending laws, including the Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), and Servicemembers Civil Relief Act (SCRA). This week, we submitted our annual report to Congress on our activities to enforce these laws and protect borrowers from any credit discrimination in any form. In the four years since the Fair Lending Unit was established, the division has filed or resolved 34 lending matters under ECOA, FHA, and SCRA. This year’s enforcement actions bring the total amount for the settlements in these matters to over $1 billion in monetary relief for impacted communities and individual borrowers. These cases include the record $335 million settlement of a 2011 lawsuit against Bank of America for the activities of Countrywide Financial and the $234 million settlement of a 2012 lawsuit against Wells Fargo Bank. At the core of the Countrywide and Wells Fargo complaints was a simple story: if you were an African-American or a Hispanic borrower, you were more likely to be placed in a high-cost subprime loan or pay more for your mortgage loan than a similarly-qualified white borrower. After these and other settlements were entered, the division worked aggressively to locate victims of the alleged discrimination and ensure they were compensated in a timely manner. The division’s fair lending enforcement efforts expand beyond mortgage lending to protecting borrowers from any form of credit discrimination. In December 2013, the division reached its largest ever auto lending settlement when Ally Bank and Financial Inc. agreed to pay $98 million for pricing discrimination in its automobile lending practices. The settlement provided $80 million in direct relief to African-American, Hispanic and Asian/Pacific Islander borrowers who were charged higher interest rate markups on auto loans than white borrowers with similar creditworthiness. The division continues to investigate potential discrimination based on race, national origin and gender in the setting of discretionary pricing in indirect automobile and motorcycle lending. Collaboration, cooperation and partnership are critical to all we have accomplished. Much of our fair lending enforcement is done in conjunction with the banking regulatory agencies, including several joint enforcement actions with the Consumer Financial Protection Bureau. From 2009 to 2014, the bank regulatory agencies, the FTC and HUD referred a total of 147 matters involving a potential pattern or practice of lending discrimination to the Justice Department. Seventy-three of the 147 matters involved race or national origin discrimination, a combined total that is far higher than the 30 race and national origin discrimination referrals the division received from 2001 to 2008. We have also had great success in partnering with state attorneys general. In January 2014, we partnered with the North Carolina Attorney General’s office to investigate and eventually bring the division’s first case alleging reverse redlining in auto lending. The division’s efforts over the past four years have made clear that the Justice Department will hold financial institutions, regardless of size and market share, accountable for lending discrimination in any form. While many lenders are making every effort to develop sound policies and eliminate or reduce the discretion that led to many of the abuses of the past, others are exploring new ways to exploit the most vulnerable and underserved in our communities. In the coming year, we will continue to enhance and refine the collaboration established over the last several years with our governmental partners and will continue to root out any new insidious methods that may perpetuate segregation or restrict access to fair and equal credit.
If you are reading this, the chances are great that you know from personal experience – as a survivor, as someone who works day in and day out with survivors, as someone who witnessed abuse - that sexual assault, domestic violence, dating violence, and stalking are deeply traumatic crimes that can cause severe damage to survivors’ emotional, spiritual, and psychological well-being. You probably also know that far too many survivors are harmed or retraumatized by insensitive, uninformed, or inadequate community and criminal justice system responses. And, far too often, first responders, including rape crisis counselors, domestic violence advocates, and police officers, are unaware of the impact trauma can have on their own lives.
At OVW, we know the critical importance of service providers who are trained to recognize and understand the impact of trauma on survivors of sexual assault, domestic violence, dating violence, and stalking, what is referred to as trauma-informed care. Trauma-informed care emphasizes creating services and programs that are sensitive and directly responsive to the trauma that many survivors experience after a violent crime. Trauma-informed care programs identify and limit potential triggers to reduce their retraumatization and protect their mental and emotional health. OVW has a long history supporting a number of trauma-informed care programs that provide culturally and linguistically competent services and a space for healing based on empowerment and hope.
Understanding trauma can be complicated. For victims of sexual assault, domestic violence, dating violence, and stalking, trauma can stem from an isolated incident, from repeated incidents over a lifetime, or from a pattern of ongoing violence. And, this violence and trauma can be compounded by multi-generational and/or historical trauma. Exposure to “cumulative emotional and psychological wounding over the lifespan and across generations, emanating from massive group trauma experiences” such as colonization, war, or genocide, can magnify an already devastating crime. It is important for services providers to remember that because of historical trauma, many survivors of violent crime, such as those from African American, immigrant and American Indian/Alaska Native communities, are forced to confront multiple layers of traumatic experiences as they recover and heal.
OVW grantees and technical assistance providers are increasing the availability of safe and destigmatizing community and law enforcement programs that are sensitive to trauma. One grantee, the National Sexual Violence Resource Center (NSVRC), is using OVW funding to develop and promote a new and innovative course for service providers, “The Brain, Body, and Trauma.” This online course covers the psychological and neurobiological impacts of sexual violence related trauma and gives victim service providers the skills necessary to offer trauma-informed services. OVW also supports trainings and information on supporting survivors recovering from historical trauma. For example, in 2012 OVW’s Tribal Domestic Violence and Sexual Assault Coalitions Grant Program funded 13 trainings for professionals to improve their ability to address historical trauma experienced by American Indian and Alaska Native survivors.
We have also learned that law enforcement is most effective in combating violence against women when officers and staff have been trained to recognize and address the truly devastating mental and emotional trauma that many survivors experience in the aftermath of sexual assault, domestic violence, dating violence, or stalking. That’s why OVW is proud to support the International Association of Chiefs of Police (IACP) to provide law enforcement agencies with on-site Trauma Informed Sexual Assault Investigation trainings. These trainings provide a comprehensive look at how law enforcement agencies can be sensitive to survivors’ needs and avoid retraumatization while employing the most effective methods to investigate crimes. Too often, a lack of understanding about how victims of violence react to trauma leads police officers to wrongly dismiss the accounts of survivors, which is why IACP’s trainings also include detailed lessons on how trauma can negatively impact survivors’ memory, reactions, and demeanor when recounting how they were abused or attacked.
Providing trauma-informed services for survivors highlights the closely related issue of vicarious trauma experienced by many service providers, law enforcement personnel, and others who work with victims and survivors of violence. Vicarious trauma, sometimes called ‘provider fatigue,’ ‘compassion fatigue,’ or ‘secondary trauma,’ has been described as the “experience of having exhausted hearts, minds, bodies, and souls from helping survivors through their painful experiences.” Over the course of months or years the effects of vicarious trauma can accumulate, and, if left unaddressed, can do serious damage to the mental and emotional wellbeing of providers and other who work to support survivors.
As we approach the middle of summer, it is important for all of us who work to support survivors to remember to take time to rest and care for ourselves. Simple and effective self-care strategies are available to address the negative effects of vicarious trauma. These strategies can include steps as simple as setting aside time to read, take a walk, or practice mindful meditation. It is important to remember that taking care of ourselves is not a selfish act; in fact, effectively managing stress can make each of us a more effective caregiver and service provider. If left unaddressed, vicarious trauma can cause severe stress, anxiety, anger, and insomnia, all of which can limit our effectiveness and ability to do our jobs well. Many people who work on violence against women issues will eventually ‘burn out’ because of poorly managed stress and fatigue, often leaving this line of work, creating critical resource and knowledge gaps in our field. Managing stress and taking care of mental and emotional health is an important investment in our ability to continue to do this vital work over the long-term.
OVW recognizes the importance of self-care for all those who work with survivors, which is why OVW supported the development of information and trainings by technical assistance providers on how service providers can take care of themselves, along with the people they serve. These OVW funded trainings and publications center around simple and effective tools and best practices that both professionals and volunteers can use to manage stress and stay healthy. One OVW grantee, the National Center on Domestic Violence Trauma and Mental Health, will be offering a free webinar on “Caring for Others While Caring for Ourselves” on July 30 from 2:00 – 3:30pm (CDT). This webinar will offer strategies for dealing with stress on the job, increasing awareness of the issue of vicarious trauma, and developing organizational support to help sustain and support service providers and caregivers. OVW also supported the development of an online guide on “Self-Care and Trauma Work” by NSVRC. This guide includes the common signs of vicarious trauma and information on how to build workplace cultures that can combat stress.
While we are continually increasing awareness of the traumatic effects of violence on survivors and service providers and the importance of trauma informed care, it is vital to recognize the effect that direct and vicarious trauma can have on all those affected by violent crime. All of us at OVW remain committed to ensuring that support is available for both the survivors of these crimes and the incredible service providers, law enforcement officials, judges, prosecutors, and other professionals and volunteers who work to help survivors heal.
This post appears courtesy of Eve Hill, Deputy Assistant Attorney General for Civil Rights
Victor Hugo wrote, “He who opens a school door, closes a prison.” The Civil Rights Division enforces federal civil rights laws to keep school doors open to all students and prevent discrimination on the basis of disability. The Civil Rights Division enforces Title II of the Americans with Disabilities Act (ADA) to require schools, as well as localities and state agencies that provide educational services, to guarantee an equal opportunity for students with disabilities. This guarantee is essential for these students to take advantage of the educational programs, services and activities that provide life-long benefits. On the 24th Anniversary of the ADA, we celebrate the countless ways in which that landmark legislation has improved the lives of students with disabilities.
The division has a multi-faceted enforcement strategy to help assure an equal opportunity for students with disabilities at school. Through briefs and statements of interest filed in federal courts across the country, we have sought to ensure that schools and colleges meet their obligations and address discrimination faced by students with disabilities – from the failure to provide services to which students with disabilities are entitled to protecting students with disabilities from bullying.
The division strives to end policies that discriminate against children based upon myths, fears and stereotypes about what children with disabilities can do. These myths and stereotypes sometimes lead schools to reject students with disabilities, to assume they should be placed in special schools or classes or to deny them accommodations. We work to ensure schools and others involved in education live up to their obligations to include and accommodate students with disabilities. This includes providing accommodations on higher education entrance examinations and ensuring college instructional materials are accessible.
We are working to support students with disabilities who find themselves forced out of school doors as a result of inappropriate discipline, over-use of suspension and expulsion and “zero tolerance” for behavior infractions. For some students, forcing them out the school door means literally moving them into a jail cell. These students must have the opportunity to gain the knowledge and life skills they need to grow and thrive as independent adults. In an effort to eliminate this “school to prison pipeline” for students with disabilities, we engage and negotiate with school districts to change discipline policies that discriminate on the basis of disability. And even when students with disabilities are incarcerated, we work to ensure that they receive educational services so they can return to their communities better prepared to participate and contribute.
When students with disabilities face harassment or bullying on the basis of their disability, they are often unable to learn because they feel anxious, threatened or in danger. Such harassment often causes irreparable damage to a student’s self-esteem and the stigma from disability-based harassment may last a lifetime. The division is investigating complaints, negotiating comprehensive agreements with schools to address harassment and working with federal, state and local partners to develop policies to help end harassment.
The ADA has opened many doors for many people over the past 24 years, and the division recognizes, as Albert Einstein noted, “that knowledge of what is does not open doors directly to what should be.” We are fighting each and every day to push open doors on the path to “what should be” for all students with disabilities across the country.
“The Department of Justice is working towards a future in which all the doors are open - to equality of opportunity, to independent living, to integration and to economic self-sufficiency - for everyone, including people with disabilities.” Eric Holder, Attorney General
People with disabilities have long faced barriers to full participation in society. For the past 24 years, the Civil Rights Division has made protecting the rights of people with disabilities a top priority by enforcing the Americans with Disabilities Act (ADA). The ADA prohibits discrimination on the basis of disability in more than seven million places of public accommodation nationwide, and all operations of more than 90,000 units of state and local governments. Our aggressive enforcement of the ADA touches the lives of people with disabilities and their families in many ways.
Today, in honor of the 24th anniversary of the ADA, we highlight some of the ways the division is ensuring that technology improves access instead of creating new barriers for individuals living with disabilities.
The explosion of new technology has dramatically changed the way America communicates, learns and does business. For many people with disabilities, however, the benefits of this technology revolution remain beyond their reach. Websites for many businesses and government entities remain inaccessible to people with vision or hearing disabilities. Fortunately, websites and digital technologies can be made accessible, much like adding ramps to building entrances. Electronic documents, websites, and other electronic information can be accessible to blind people and other people with disabilities through common computer technology. Examples include “screen reader” programs which read electronic documents aloud, refreshable Braille displays, and keyboard navigation and captioning. The Civil Rights Division is working to ensure that people with disabilities are not left behind as new technology continues to emerge.
Last week, the Justice Department announced that it reached a settlement with the Orange County Clerk of Courts in Florida to remedy violations of the ADA involving accessible technology. The settlement resolves allegations that the Clerk of Courts failed to provide an attorney who is blind with electronic court documents in an accessible format readable by his screen reader technology.
Under the ADA, state and local courts must make their programs, services, and activities accessible to qualified individuals with disabilities. The official court record is a program, service, and activity of the court and, therefore, needs to be made accessible.
Under the settlement agreement, the Clerk of Courts will provide individuals with disabilities with any document in the official court record in an accessible format upon request. The settlement agreement also ensures that the Clerk of Courts’ website is accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA (http://www.w3.org/TR/WCAG20/). Further, the Clerk of Courts will pay $10,000 in damages and receive training on the ADA and WCAG 2.0 AA requirements.
Another recent consent decree resolving allegations by the Department of Justice relating to accessible technology involves H&R Block’s website and mobile applications.
As one of the largest tax return preparers in the country, H&R Block offers many services through its website (www.hrblock.com) and its mobile apps, including tax preparation, instructional videos, office location information, live video conference/chat with tax professionals, online and in-store services and electronic tax-return filing.
Last December, the Justice Department intervened in the lawsuit National Federal of the Blind et al. v. HRB Digital LLC et al. to enforce Title III of the ADA. The department’s complaint alleged that H&R Block failed to make its website accessible to individuals who have vision, hearing and other disabilities.
Under the terms of the five-year consent decree negotiated by the parties, H&R Block’s website, tax filing utility and mobile apps will conform to WCAG 2.0 Level AA and the website will be accessible for the next tax filing season on Jan. 1, 2015. And in addition to paying $45,000 to the two individual plaintiffs and a $55,000 civil penalty, H&R Block will: appoint a skilled web accessibility coordinator; initiate training on accessible design for its web content personnel; evaluate employee and contractor performance based on successful web access; and hire an outside consultant to prepare annual independent evaluations of H&R Block’s online accessibility.
As Carmen Ortiz, the U.S. Attorney for the District of Massachusetts and a partner on this consent decree, explained, “For those with disabilities, an inaccessible website puts them at a great disadvantage and further perpetuates a feeling of dependence and reliance on others. With thoughtful and proper web design, businesses and organizations can have a great impact on the daily lives of people with disabilities who, like everyone else, seek to enjoy the benefits of technology.”