News and Press Releases

Postal Supervisor Sentenced To 37 Months In Federal Prison For Theft Of Mail Matter

October 6 , 2011

Jacksonville, Florida - United States Attorney Robert E. O'Neill announces that Suzanne Quarterman (49, McClellanville, South Carolina) was sentenced today to 37 months in federal prison followed by three years of supervised release by U.S. District Judge Roy B. Dalton, Jr, for theft of mail matter. The Court further ordered Quarterman to pay $114,497.87 in restitution to ShopNBC and $45,049.36 to QVC.

According to the court documents and testimony at the sentencing hearing, Quarterman began her employment with the United States Postal Service (USPS) in 1998. In 2003 she began to working as an Acting Supervisor at the USPS Jacksonville International Annex (Annex) located in Jacksonville, Florida. Part of the business operations of the Annex involved the processing of packages associated with shop-at­home businesses such as QVC and ShopNBC. Starting in mid-2004 and continuing through 2008 various shop-at-home businesses whose packages were processed through the Annex reported a high number of non-deliveries of merchandise orders to customers. Also, during this time frame USPS employees working at the Annex began to recover rifled packages from within the Annex. The rifled packages related to merchandise being mailed from shop-at-home businesses to customers.  The primary merchandise stolen was woman’s jewelry. Between 2006 and 2008 approximately 300 rifled packages from 300 different individual customers were recovered from inside the Annex.

In 2008 the United States Postal Service, Office of Inspector General determined that between 2005 and 2008 Quarterman pawned over four hundred and fifty items of jewelry. Further investigation by law enforcement determined that part of the pawning activity by Quarterman involved utilizing the identity of another individual. It was also determined that the majority of the jewelry pawned by Quarterman was jewelry stolen out of the mail from the Annex. She took the stolen jewelry to pawnshops in Florida, Georgia, and South Carolina. Quarterman also explained that while working at the Annex she stole a driver’s license and stated that she used the identity in order to conceal her criminal activities.

This case was investigated by the United States Postal Service, Office of Inspector General. It was prosecuted by Assistant United States Attorney Kevin C. Frein.



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