============= Page 1 of 2 ============= EXH065-00043 w David W Delainey ... 02/06/2001 08:10 PM To: Steven J Kean/NA/Enron@Enron cc: Subject: 2001 EES Goals Steve, write these down in pencil - I need a chance to review. thanks Dave ---------------------- Forwarded by David W Delainey/HOU/ECT on 02/06/2001 07:09 PM I L4 Dan Leff@EES ' 02/06/2001 04:31 PM Y { To: Steven J Kean/NA/Enron@Enron cc: Marty Sunde/HOU/EES@EES, David W Delainey/HOU/ECT@ECT Subject: 2001 EES Goals Steve - Per your request. 4~ 2001 EES Goals CPC.p Regards - Dan GOVERNMENT EXHIBIT 4183 Crim. No. H-04-25 (S-2) ============= Page 2 of 2 ============= February, 2000 • Retail EBIT $255 Internal/ Operating $269 External /Segment $225 Committed to "Wall Street" • REVENUE** ** subject to commodity volatility • TCV • ROIC / ROE • CUSTOMER SATISFACTION » Increase number of customers above 4.0 referral target by 20%. $269MM $10B** $30B 15% Upgrade the Customer Satisfaction program to accommodate growing customer base. • EMPLOYEE SATISFACTION & MANAGEMENT DEVELOPMENT Drive continued improvement on "Pulse" survey's 5 core communication questions to achieve Enron's 2001 targets of 60% on 4 questions and 50% on the intra-department communication question. Train "next generation leaders"for EES in "Executive Impact and Influence II". • DIVERSITY Achieve 20% improvement increase in MWBE procurement from 2000 spend (Goal: '12 %) » Implement integrated human diversity program to improve AAP underutilized job groupings by a minimum of 20% for twelve-month period beginning January 2001 and ending December 2001. CONFIDENTIAL 2Q01 EES Goals & Obiectives FXH065-00044