Department of Justice SealDepartment of Justice
Friday, July 25, 2008
(202) 514-2007
TDD (202) 514-1888

The Department of Justice Commemorates the 18th Anniversary of the Americans with Disabilities Act (ADA)

"Since 1990, the Department has worked vigorously under the Americans with Disabilities Act to protect and create opportunities for persons with disabilities," said Grace Chung Becker, Acting Assistant Attorney General for the Civil Rights Division. "Through a comprehensive program of law enforcement and technical assistance, the Department remains dedicated in its multifaceted and innovative approach to removing barriers to ensure that persons with disabilities can fully participate in all aspects of American life."

The following recent ADA Enforcement efforts illustrate the Civil Rights Division’s commitment to the vigorous enforcement of the ADA:

Project Civic Access:

To achieve increased access to public life for persons with disabilities, the Department implemented Project Civic Access (PCA). Under this project, the Department’s Civil Rights Division carries out reviews of local and state governments to bring communities into full compliance with the requirements of title II of the ADA. The project now includes 158 settlement agreements with 145 localities in all 50 states, the District of Columbia and Puerto Rico.

Most recently, on July 23, 2008, the Department announced its PCA settlement agreement with Humboldt County, Cal. to make accessible numerous county programs, services, and facilities, including polling places, emergency management procedures, and websites.

ADA Mediation Program:

In addition to litigation, the Department seeks to further its ADA-related goals under its ADA Mediation Program developed in 1994. The ADA Mediation Program is a Department-sponsored initiative intended to resolve ADA complaints in an efficient, voluntary manner. Mediation cases are initiated upon referral by the Department when both the complainant and the respondent agree to participate. The program uses professional mediators who are trained in the legal requirements of the ADA and has proven effective in resolving complaints at less cost and in less time than traditional investigations or litigation. More than 78 percent of all mediated complaints are resolved successfully. In FY 2007, this success rate was 84%, the highest yearly rate since the inception of the program.

Those interested in finding out more about the ADA can call the Justice Department’s toll-free ADA Information Line at (800) 514-0301 or (800) 514-0383 (TTY), or access to its ADA Web site at