W000350

Wednesday, November 14, 2001 6:15 PM
Assistance

My husband and I are both residents of Battery Park City and also worked at 2 World Financial Center. Not only were we displaced for our residence, but also displaced for our office. We are residents of Gateway Plaza, the     Building luckily and not the     Building. We had left for our honeymoon on September 10th in the evening. We arrived in Rome to find out that our office and potentially our home was destroyed. Upon arrival back in the States, we needed to find somewhere to sleep, and the next day buy clothes, masks, gloves etc...just to gain entry into our apartment to assess the damages and see what was left of our home. In those 15 minutes we were allowed we tried to grab clothing and important paperwork related to our lease and apartment insurance. Thankfully we had some. Our windows were left open when we left on the 10th and our apartment suffered large amounts of dust damage. We have had to dispose of our fabric couch, 3 area rugs, a Lay-z-boy chair, lampshades, food and various health items. After my inital visit to my apartment, I had to meet FEMA that Thursday. Upon entry I learned that     had initially permitted entry to some type of cleaner without our permission. They had surface cleaned. Their qualifications were also circumspect. FEMA assessed our apartment and initially approved for the payment of all of our things to be cleaned. Numerous residents had things stolen by these cleaners. Upon hearing this I lived in angst every day we weren't allowed to go home wondering what could be missing now. Our insurance company provided us with the name of an EPA cleaner and a special drycleaner who deals with fire and smoke damaged articles. When our insurance company provided an EPA cleanere have had our apartment EPA cleaned to find out that we had one of the worst apartments covered in dust that they had been to in the area. This is AFTER     let in people to clean without our permission. We were asked by our Insurance Company if we needed rental assistance for Temporary Housing. We declined because our Firm,         had offered us corporate housing for 30 days. Yesterday, November 13th, I received a call from a Partner within the firm asking if we had received any compensation from Fema...of which we were declined any compensation until our Insurance Company declines us. I explained this to the Partner, who then informs me that the Firm (who initially offered Corporate Housing) now wishes their money back. None of this was disclosed before we occupied the corporate apartment. The cost on the rent of that apartment for 30 days was $6,000.00. We were then told that if we cannot get this money from our Insurance Company we were then going to have that $6,000.00 added as INCOME and then would have to pay TAXES on it.

We did not ask for this to happen to our home. The least thing I ever wanted to do was to start a new Married Life without a home. Now, I am getting treated worse than those people who attacked us. I understand that many people have lost loved ones. My question is, if we were denied by FEMA, how come this TERRORIST ATTACK is costing my SANITY and My Financial State, My new Married life undue harm----even more than I could have ever assumed? Who compensates that? Please respond.

Individual Comment
Battery Park City, NY

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