Public Safety Officers Benefits Program (888) 744-6513 (718) 999-2541 FDNY Eligible Victims Families of federal, state, local and tribal public safety officers (EMS, fire, police, emergency managers) killed or injured in line of duty. Assistance Offered Financial assistance to the surviving family of all public safety officers. New York State Insurance Department World Trade Center Disaster Information (800) 339-1759 (NY State Insurance Department Disaster Hotline) Eligible Victims Individuals or businesses affected by the WTC attacks. Assistance Offered Information, referrals, advocacy and advice relating to affidavits to complete life insurance claims, as well as homeowners insurance claims and commercial/business insurance claims.