# 153 III-3.1100 III-4.1300 October 20, 1994 XXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Nashville, Tennessee 37205 Dear Mr. XXXXXX: Your letter to Mr. George Stephanopoulus has been referred to me for response. Your letter questions whether the use of medical records in the investigation and defense of claims by insurance companies constitutes discrimination on the basis of disability in violation of the Americans with Disabilities Act (ADA). The ADA authorizes the Department of Justice to provide technical assistance to individuals and entities that have rights or responsibilities under the Act. Pursuant to that authority, this letter provides informal guidance to assist you in understanding the ADA. However, this technical assistance does not constitute a legal interpretation of the statute, and it is not binding on the Department. The ADA prohibits discrimination on the basis of disability by places of public accommodation, including service establishments such as insurance companies. Included within this prohibition is a ban on unnecessary inquiries into the nature or existence of a disability. Examination of medical records when determining a claimant's right to compensation for an injury allegedly sustained in an automobile accident would appear to be necessary to determine the extent of injury and whether the injury was actually caused by the automobile accident or whether it was pre-existing. The policy of reviewing medical files, therefore, would not appear to violate the ADA unless medical records were requested only from claimants with disabilities and not from claimants without disabilities. I hope this information is helpful to you. Sincerely, John L. Wodatch Chief Public Access Section