(handwritten) 11-13-93 Senator Kerrey, Dear Sir: NOV 16 1993 I am hard of hearing. I asked AT&T if they had a touch-tone Phone that I could buy that rings as loud as the dial phone that I now own. AT&T said they would lease me a touch-tone phone that rings as loud but they would not sell it. I think I have a complaint. To whom do I complain? Thank you, XX (b)(6) XX 01-03002