June 2, 1993 AMERICAN XX REHABILITATION CENTERS (b)(6) Dear XX We have been making great efforts to touch base with you for the past several weeks and regret that I personally was not able to speak with you on one previous occasions. I am,however, happy to have finally gotten to speak to you on this day. As you will recall, our Facility Coordinator, Dawn Meyer, touched base with you earlier and had a conversation regarding, your seminar in XX , Missouri which will take place XX In specific, Dawn was interested in obtaining, information regarding your policy with regard to an interpreter for your seminar and/or some sort of "close-caption" for the hearing impaired. At the time of your phone call with Dawn, the information was relayed that you did not feel it to be your obligation to provide this accommodation. In an effort to pursue the attendance of our staff member, we were making ourselves ready to make the investment and began researching the availability of an interpreter. As our conversations progressed, we were advised by various agencies for the hearing impaired as well as government offices that although our efforts were benevolent, they were not necessary. Evidently, our resources advise that when and if a company presents itself to the public, then this company must abide by ADA regulations and provide access to the impaired and/or handicapped. Thus, "every road leads us back to you" the company sponsoring, the seminar. We are still interested in having our staff attend and along with our staff, we have one individual who is deaf and will need an interpreter. Our agencies advise that actually two will be needed as one person is only able to "sign" for 30-40 minutes and then rest to avoid repetitive motion disorders. Please respond to my letter as soon as you are able to and prior to the seminar. I do regret that I was unable to personally speak with you prior to the registration deadline of May 10, but feel since we made efforts as early as May 1 to reach you that an extension is more than appropriate. Thank you for your time and attention to this matter. Sincerely, 01-03025