# 169 III-7.5185 June 6, 1995 The Honorable Paul D. Coverdell United States Senate Washington, D.C. 20510-1004 Dear Senator Coverdell: This is in response to your letter regarding application of the Americans with Disabilities Act (ADA) to automatic teller machines (ATMs). We apologize for the delay in responding. Your letter requests the Department of Justice's position regarding whether the ADA requires drive-through ATMs to be accessible to individuals with vision impairments (e.g., by providing braille keypads). The ADA Standards for Accessible Design (Standards), enclosed, require that, when ATMs are provided, one must be accessible to people with vision impairments (ADA Standard 4.1.3(20)). Therefore, if a walk-up ATM and a drive-through ATM are provided in the same vicinity, only the walk-up ATM must be accessible to people with vision impairments. However, if the only available ATM in an area is a drive-through, customers on foot, including customers with vision impairments, may need to use that ATM. Therefore, that ATM needs to be accessible to those customers. In addition, visually- impaired passengers in vehicles may need to use the drive-through ATM. As required by the statute, 42 U.S.C.  12186(c), the ADA Standards are based on the ADA Accessibility Guidelines promulgated by the Architectural and Transportation Barriers Compliance Board (Access Board). In determining that one ATM must be accessible to people with vision impairments, regardless of whether it is a walk-up or drive-through ATM, the Access Board specifically noted concerns similar to yours. Upon consideration of all the factors, however, the Access Board concluded that the needs of passengers and pedestrians forced to use a drive-through ATM justify the accessibility requirement. See 56 Federal Register 35440-41 (July 26, 1991), enclosed. I hope this letter fully responds to your concerns. Sincerely, Kent Markus Acting Assistant Attorney General Enclosures