Guidance Documents

Appendix A to Debtor Education Application for Providers

Appendix A to Credit Counseling Application for Agencies

Credit Counseling Application Instructions for Agencies

This guidance document addresses how election officials can ensure that ballot drop boxes are accessible to voters with disabilities under the Americans with Disabilities Act.

This document (isused jointly with CFPB) consists of two different letters.  One letter was sent to landlords and other housing providers regarding housing protections for military tenants under the SCRA. A second letter was sent to mortgage servicers regarding protections military borrowers under the SCRA, and under the CARES Act for those who have already exited or will be exiting COVID-19 mortgage forbearance programs.

This document provides guidance regarding federal statutes the Department enforces related to voting by mail, absentee voting, and voting in person.

This document discusses how the department will conduct its review of these redistricting plans and methods of electing governmental bodies to evaluate compliance with Section 2 of the Voting Rights Act. The guidance document also describes how the department applies well-established case law while investigating and bringing enforcement actions under Section 2.

This Spanish language version of the know your voting rights brochure provides information to the public on the federal laws that protect the right to vote, how to report a possible violation, and other available resources on voting rights.

This document (issued jointly with ED-OCR) is an updated resource for families and educators on confronting discrimination based on national origin and immigration status. It recognizes that children sometimes face barriers to enrolling or participating in school because of limited English proficiency or because they or their parents or guardians are not U.S. citizens or lack immigration documentation.

This document (issued jointly with ED-OCR) is an updated resource for students and families on confronting COVID-19 related bullying and harassment against Asian American and Pacific Islander (AAPI) students. It recognizes that in schools around the country, AAPI students have reported bullying and harassment by classmates because of their race or national origin, including their ethnicity, ancestry, and language. The resource is available in twelve AAPI languages.

This document is an interagency statement (with HUD, CFPB, and FHFA) regarding special purpose credit programs (SPCP) under the Equal Credit Opportunity Act (ECOA), and its implementing regulation, Regulation B. The statement reminds creditors of their ability to establish SPCPs to better meet the needs of underserved communities. The statement also calls attention to recent HUD guidance on SPCPs.