Services | Frequently Asked Questions | Confidentiality
Contact between an EAP counselor and a DOJ employee is considered confidential. Information regarding an employee's use of the EAP may not be shared with any other party unless the employee provides written permission. The EAP is compelled to keep client information private as required by Federal law and regulation, and prevailing State and local laws.
Confidentiality is excepted in those instances when the employee/client has been determined to be a danger to himself/herself, or to others, and in instances where child or elder, abuse is suspected, as may be required by State reporting requirements and/or Federal law.
All records are kept in the EAP Mosler® safe system and only EAP counselors have access to such. After three years of the date of last contact with a client, client records are shredded entirely. No written materials may be released to a third party without the client's written consent.
For a full description of confidentiality see the EAP Statement of Client Understanding.