Director of Operational Management

Office of the Assistant Attorney General
Washington, DC 20530
United States
About the Office: 

The U.S. Department of Justice ("DOJ" or "Department") is the principal federal agency charged with enforcing federally protected civil and constitutional rights. The Civil Rights Division ("CRT" or "Division") is primarily responsible for enforcing federal statutes and executive orders that prohibit, among other things, unlawful discrimination in education, employment, housing, police services, public accommodations and facilities, voting, and federally funded and conducted programs. The laws that the Division enforces also prohibit conduct by law enforcement agencies, as well as conditions of public residential institutions, such as health care and correctional facilities, that violate the constitution.

As a managing attorney, the incumbent's responsibilities will include: establishing, overseeing and assessing Division management and personnel practices and policies, leading the strategic planning (budget and personnel), maintaining and improving operations, and coordinating the Division's responses to oversight requests from Congress, other components of the Department, and other federal entities.

CRT offices are near the Metro transportation system or other public transportation, and are conveniently accessible to restaurants, museums and other Washington, D.C. area attractions. Most jobs in the Division offer alternative work schedules and other family friendly opportunities. Most employees who commute by public transportation are eligible for a transit subsidy benefit.

Job Description: 

As the Director of Operational Management, the successful candidate's duties will include:

  • Providing leadership and supervising the work of the Division's Administrative Management Section, Office of Employment Counsel, and Professional Development Office; managing directly and through subordinate managers, a staff of lawyers, non-lawyer professionals and support staff;
  • Ensuring that the Division's oversight procedures comport with Department oversight procedures; managing the Division's oversight compliance program; working closely with DOJ senior officials on oversight matters; and serving as a senior liaison to the Office of the Inspector General, the Government Accountability Office, and other oversight bodies;
  • Overseeing the development and execution of the Division's long-term executive management strategy and ensuring that CRT's strategy informs and comports with the Department's strategy; playing a leading role in the Division's strategic planning, including decisions about resource allocation; working closely with CRT executives to develop strategic priorities, objectives, measures, targets, and action plans;
  • Working with the Component Head and other Division senior managers to devise and implement strategies to improve employee morale and engagement;
  • Acquiring and leveraging fiscal and human resources needs to achieve results oriented outcomes; developing budget enhancements that include both performance measures and outcomes that reflect the Division's and Department's strategic goals and objectives; and using efficient and cost-effective approaches to integrate technology into the workplace for improved program effectiveness; and,
  • Performing other duties as assigned.

The Office of Personnel Management (OPM) is required by law to review the executive qualifications of each new career appointee to the Senior Executive Service (SES) prior to appointment. To be considered for this position, you must submit a written statement addressing the five (5) Executive Core Qualifications (ECQs) listed below at section 3. Failure to address both the mandatory technical/professional qualifications and the ECQs as set forth below will adversely affect your chances for selection. Current members of the career SES, former career SES members with reinstatement eligibility, and OPM/QRB certified candidates need not address the ECQs.

You must submit a separate narrative statement that addresses each of the Technical Qualifications (TQs). Unless you are a current Senior Executive Service (SES) career appointee, a former SES member having reinstatement eligibility, or an OPM-certified graduate of an approved SES Candidate Development Program, you must also submit a separate narrative statement (10-page limit) addressing each of the Executive Core Qualifications (ECQs) related to all positions in the SES. You must address how you have demonstrated progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined in this job announcement. Qualified candidates typically gain experience of this nature at or above the GS-15 grade level in the federal service or its equivalent with state or local government, the private sector, or nongovernmental organizations. For examples and guidance on writing effective ECQ narrative statements, you are strongly encouraged to review the Office of Personnel Management (OPM) Guide to Senior Executive Service Qualifications. You must use the Challenge- Context- Action- Result (CCAR) model when describing your accomplishments.

Technical Qualifications: To be considered, you must submit a separate narrative statement that addresses each of the Technical Qualifications (TQs); your resume must also reflect that you possess the required education and licensing requirements for this position.

  1. Demonstrated experience working cooperatively with internal and external partners having diverse and varied interests and viewpoints to improve management controls, strategic planning, communication, coordination, and/or efficiency of operations. 
  2. Demonstrated ability to align a large organization's resources to priorities and programs that affect mission success.
  3. Demonstrated experience summarizing and communicating, orally and in writing, with senior executives and staff members at all levels on complex administrative and legal matters, and in negotiations on matters related to existing or proposed administrative policies or procedures.
  4. Demonstrated experience overseeing legal and administrative services relating to two or more of the following: (1) employment law, merit systems principals, and equal employment opportunity; (2) appropriations and fiscal laws; (3) compliance with federal information disclosure, privacy laws, and the Freedom of Information Act; and (4) the conduct of independent reviews by the General Accounting Office and the Office of Inspector General.
  5. Demonstrated experience managing the daily high-level operations of an executive front office environment, and in leading a diverse staff under time and resource constraints in order to ensure continued mission success.
  6. Demonstrated ability to manage a diverse workforce that includes lawyers, non-lawyer professionals, and support staff.

Executive Core Qualifications:

Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. Leadership Competencies for ECQ-1: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision.

  • Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. Leadership Competencies for ECQ-2: conflict management, leveraging diversity, developing others, team building.
  • Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks. Leadership Competencies for ECQ-3: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility.
  • Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. Leadership Competencies for ECQ-4: financial management, human capital management, technology management.
  • Building Coalitions: This core qualification involves the ability to build coalitions internally and with other federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. Leadership Competencies for ECQ-5: partnering, political savvy, influencing/negotiating.

The following fundamental competencies underlie the five ECQs, which should be incorporated into your responses to the ECQs and not as separate statements:

  • Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.
  • Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
  • Integrity/Honesty: Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics.
  • Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience.
  • Continual Learning: Assesses and recognizes own strengths and weaknesses; pursues self-development.
  • Public Service Motivation: Shows a commitment to serve the public. Ensures that actions meet public needs; aligns organizational objectives and practices with public interests.

Specialized Education and Licensing:

You must be a graduate of a law school accredited by the American Bar Association and be an active member in good standing of a state, territory of the United States, District of Columbia, or Commonwealth of Puerto Rico bar.

ES-0905-00 - $123,175.00 to $185,100.00 / Per Year
Occasional Travel - Travel will be infrequent.
Application Process: 

The complete Application Package must be submitted by 11:59 p.m. (Eastern Time Zone) on Tuesday, June 28, 2016.

To apply for this position, you must provide a complete Application Package, which includes:

To apply for this position, you must provide a complete Application Package, which includes:

1. Résumé

2. A complete Occupational Questionnaire

3. Narrative statement addressing each of the TQs and MTQs (limit to one page per TQ/MTQ)

4. Narrative statement addressing each of the ECQs (10-page limit) (if required)

5. Current performance appraisal (if none exists, a statement to that effect)

To apply for this position, see page at

Application Deadline: 
Tuesday, June 28, 2016
Relocation Expenses: 
Not Authorized
Number of Positions: 
Updated June 20, 2016

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Department Policies

Equal Employment Opportunity:  The U.S. Department of Justice is an Equal Opportunity/Reasonable Accommodation Employer.  Except where otherwise provided by law, there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, disability (physical or mental), age, sex, gender identity, sexual orientation, genetic information, status as a parent, membership or non-membership in an employee organization, on the basis of personal favoritism, or any other non-merit factor.  The Department of Justice welcomes and encourages applications from persons with physical and mental disabilities. The Department is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department of Justice.

Reasonable Accommodations:  This agency provides reasonable accommodation to applicants with disabilities where appropriate. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency.  Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Outreach and Recruitment for Qualified Applicants with Disabilities:   The Department encourages qualified applicants with disabilities, including individuals with targeted/severe disabilities to apply in response to posted vacancy announcements.  Qualified applicants with targeted/severe disabilities may be eligible for direct hire, non-competitive appointment under Schedule A (5 C.F.R. § 213.3102(u)) hiring authority.  Individuals with targeted/severe disabilities are encouraged to register for the Office of Personnel Management (OPM) Shared List of People with Disabilities (the Bender Disability Employment Registry) by submitting their resume to and referencing "Federal Career Opportunities" in the subject line.  Additional information about the Bender Registry is available at  Individuals with disabilities may also contact one of the Department’s Disability Points of Contact (DPOC).  See list of DPOCs.    

Suitability and Citizenship:  It is the policy of the Department to achieve a drug-free workplace and persons selected for employment will be required to pass a drug test which screens for illegal drug use prior to final appointment.  Employment is also contingent upon the completion and satisfactory adjudication of a background investigation. Congress generally prohibits agencies from employing non-citizens within the United States, except for a few narrow exceptions as set forth in the annual Appropriations Act (see, Pursuant to DOJ component policies, only U.S. citizens are eligible for employment with the Executive Office for Immigration Review, U.S. Trustee’s Offices, and the Federal Bureau of Investigation. Unless otherwise indicated in a particular job advertisement, qualifying non-U.S. citizens meeting immigration and appropriations law criteria may apply for employment with other DOJ organizations. However, please be advised that the appointment of non-U.S. citizens is extremely rare; such appointments would be possible only if necessary to accomplish the Department's mission and would be subject to strict security requirements. Applicants who hold dual citizenship in the U.S. and another country will be considered on a case-by-case basis. All DOJ employees are subject to a residency requirement. Candidates must have lived in the United States for at least three of the past five years. The three-year period is cumulative, not necessarily consecutive. Federal or military employees, or dependents of federal or military employees serving overseas, are excepted from this requirement. This is a Department security requirement which is waived only for extreme circumstances and handled on a case-by-case basis.

Veterans:  There is no formal rating system for applying veterans' preference to attorney appointments in the excepted service; however, the Department of Justice considers veterans' preference eligibility as a positive factor in attorney hiring. Applicants eligible for veterans' preference must include that information in their cover letter or resume and attach supporting documentation (e.g., the DD 214, Certificate of Release or Discharge from Active Duty and other supporting documentation) to their submissions. Although the "point" system is not used, per se, applicants eligible to claim 10-point preference must submit Standard Form (SF) 15, Application for 10-Point Veteran Preference, and submit the supporting documentation required for the specific type of preference claimed (visit the OPM website, for a copy of SF 15, which lists the types of 10-point preferences and the required supporting document(s). Applicants should note that SF 15 requires supporting documentation associated with service- connected disabilities or receipt of nonservice-connected disability pensions to be dated 1991 or later except in the case of service members submitting official statements or retirement orders from a branch of the Armed Forces showing that his  or her retirement was due to a permanent service-connected disability or that he/she was transferred to the permanent disability retired list (the statement or retirement orders must indicate that the disability is 10% or more).


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This and other vacancy announcements can be found under Attorney Vacancies and Volunteer Legal Internships. The Department of Justice cannot control further dissemination and/or posting of information contained in this vacancy announcement. Such posting and/or dissemination is not an endorsement by the Department of the organization or group disseminating and/or posting the information.