Management of the Office of Justice Programs’ Grant Programs for Trafficking Victims

Audit Report 08-26
July 2008
Office of the Inspector General


Findings and Recommendations

1.      DESIGN AND MANAGEMENT OF OJP’S TRAFFICKING GRANT PROGRAMS

This audit first evaluated the design of the human trafficking grant programs and assessed the accuracy of performance data associated with the program. We also evaluated the processes by which awards were made to service providers and task forces operating within the program. In total, we evaluated data regarding all 41 cooperative agreements awarded by the OVC to 36 separate service providers and all 42 grants awarded by the BJA to establish human trafficking task forces.

While the period of our review covered from the inception of the awards in FY 2003 through FY 2007, not all service provider agreements and task force grants were in effect during the entire review period. Therefore, the number of service provider agreements and task force grants that we reviewed varied depending on the period covered by the audit tests performed. We also completed on-site work at 7 of the 41 OVC service providers and 11 of the 42 BJA task forces. For some tests the on-site work involved all 7 service providers and 11 task forces visited, while other tests involved fewer service providers and task forces depending on the period covered by our tests. The results of our testing are discussed in the following sections.

Program Design

The OVC issued its first solicitation for awarding cooperative agreements to service providers in FY 2002 and began awarding service provider agreements in FY 2003. As shown in the following table, from FYs 2003 through 2007 the OVC awarded 41 agreements to 36 separate service providers. Forty of the 41 agreements were for comprehensive or specialized services to trafficking victims while 1 was for training and technical assistance.

OVC Agreements Awarded to Victim Service
Providers from FYs 2003 through 2007

FY Awarded Agreements
Awarded
Separate
Service
Providers5
Amount
Awarded6
2003 13 12 $13,071,711
2004 10 9 $9,366,599
2005 1 1 $1,074,147
2006 14 12 $7,169,468
2007 3 2 $1,024,743
All Years 41 36 $31,706,668
Source: Office for Victims of Crime’s Grants Management System

For all awards, the OVC required service providers to submit semi-annual progress reports that included performance data on the number of trafficking victims served. The OVC maintained a summary of the performance data submitted which showed that service providers assisted 480 trafficking victims during calendar years 2003 and 2004. According to information included in the award documentation, service providers receiving agreements in FYs 2003 and 2004 had anticipated helping at least 821 victims during calendar years 2003 and 2004, far more than the 480 victims who were actually reported as receiving services. Moreover, the 480 victims reported as served during the 2-year period was a small fraction of the 14,500 to 17,500 victims that the government estimated were trafficked into the United States annually.7 This estimate is significantly lower that the estimate of 50,000 contained in the Trafficking Victims Protection Act of 2000.

Recognizing that few victims were being identified and assisted by the service providers, OJP determined that it needed a more comprehensive strategy that focused on improving detection and investigation that was linked to the rescue and recovery of human trafficking victims. Therefore, in 2004 OJP’s BJA developed its Anti-Human Trafficking Task Force Initiative to identify more trafficking victims. Under this initiative, the BJA provides grant funds to state and local law enforcement agencies to establish anti-trafficking task forces. According to an OJP official, OJP did not receive additional appropriations to fund the task forces. Instead, OJP used about half the funds initially intended for the service providers to fund the task forces. The task forces were established to implement victim identification and rescue operations and refer the victims to the service providers. From FYs 2005 through 2007, the BJA awarded 42 anti-trafficking task force grants and supplements totaling about $19.2 million.8

As part of the grants, the BJA required the task forces to submit semi-annual progress reports that included performance data on the number of potential trafficking victims identified, and the BJA maintained a summary of that data.

The following chart presents the total number of new victims reported as receiving benefits from service providers for semi-annual periods between January 2003 and June 2007. For the same period, the chart presents the total number of potential new victims reported as identified by the task forces.

Trafficking Victims Reported as Assisted by OVC
Service Providers and Identified by BJA
Task Forces from January 2003 through June 2007

Service Providers/Task Forces: Jan-June 2003 - 68/0; July-Dec 2003 - 106/0; Jan-June 2004 - 113/0; July-Dec 2004 - 193/0; Jan-June 2005 - 196/67; July-Dec 2005 - 465/490; Jan-June 2006 - 281/473; July-Dec 2006 - 196/482; Jan-June 2007 - 306/591.

Source: Victim data maintained by the Office for Victims of Crime and the Bureau of Justice Assistance

Service providers reported identifying 68 new victims during January through June 2003. The number of new victims reported as served increased to 196 in the first half of 2005 when the task forces began operation. In the second half of 2005, the task forces identified 490 potential victims and this apparently drove a sharp increase in victims to the service providers, which reported serving 465 victims during the same period. In subsequent periods, the task forces continued reporting newly identified victims in the range of 473 to 591 per reporting period. However, the service providers reported a steep drop in the number of victims served during these same time periods. The number of victims reported as served increased for the period ending June 30, 2007, although that increase may be attributable to new agreements being awarded to 14 new service providers during FYs 2006 and 2007. At the conclusion of the audit, we discussed this concern with a BJA official. The official told us that the difference between the number of victims identified by the task forces and served by the service providers is largely attributable to the task forces reporting on potential victims identified while the service providers reporting actual victims served. We believe that the task forces should either report actual victims identified instead of potential victims, or report both the actual and potential victims identified.

Based on the reported data, we concluded that the program design associated with the task forces has not resulted in a sustained increase in the number of trafficking victims who benefit from service providers. Additionally, our audit work identified significant inaccuracies in the performance data reported by both the service providers and the task forces.

Additional discussion of the accuracy of the performance data reported by the OVC service providers and the BJA task forces regarding the number of victims identified and served is contained later in this report.

Award Process – Service Provider Agreements

The OVC awarded cooperative agreements to service providers based on responses to four separate solicitations. The first solicitation issued in June 2002 did not limit the funding that could be awarded to a service provider. Under that solicitation, the award amounts varied depending on the type of services to be provided and the anticipated number of trafficking victims to be served. Service providers were required to submit proposals to the OVC addressing selection criteria such as:

As part of their proposed budgets, service providers were required to identify the total average projected cost of providing direct services to victims based on a calculation of the number of victims anticipated to be served, the average anticipated number and type of services to be provided, and the average anticipated number of days services would be provided.

The OVC issued the second solicitation in February 2004. This solicitation established a $1 million limit for each agreement. An OVC official told us that the OVC established the limit so it could provide supplemental funding to an increased number of service providers. From this and all subsequent solicitations, the OVC eliminated the requirements that service providers include the number of victims anticipated to be served and the need to identify the average projected cost of providing direct services to victims based on a calculation of the number of victims anticipated to be served. An OVC official told us that these requirements were eliminated because the OVC believed the requirement was an exercise in futility in that service providers could not control the number of victims referred to them.

In January 2005, the OVC and BJA issued a solicitation for joint concept papers for both the service provider agreements and task force grants.9 After the concept papers were reviewed by the OVC and BJA, selected applicants were invited to submit full proposals. The concept papers were to be submitted jointly by the law enforcement agency applying for a BJA task force grant and the service provider applying for an OVC service provider agreement. The solicitation further reduced the limit of the service provider agreements to $500,000. According to an OVC official, the OVC reduced the agreement limit because funding was reduced by 50 percent to support the BJA task force grants.

In April 2006, the OVC and BJA issued a solicitation for both the service provider agreements and task force grants. The solicitation again reduced the limit of service provider agreements, this time to $450,000. According to an OVC official, the OVC’s goal was to provide supplemental funding to an increased number of service providers.

The following table shows the number and amount of the OVC service provider agreements and supplements awarded under each solicitation.

OVC Service Provider Agreements and
Supplements Awarded

Solicitation Agreements
Awarded
Supplements
Awarded
Amount
Awarded
June 2002 13 0 $9,716,150
February 2004 11 1 $5,876,826
January 2005 6 16 $8,660,182
April 2006 9 0 $4,049,237
200710 2 11 $3,404,273
  Totals 41 28 $31,706,668
Source: Office for Victims of Crime service provider agreement
award documents

We analyzed 19 initial agreements and supplements awarded to 7 service providers and found a wide variance in the amount of funds awarded compared to the number of victims each grantee anticipated serving. As shown in the following table, the amount awarded per anticipated victim ranged from a high of $33,333 to a low of $2,500.

OIG Analysis of Funds Awarded to Service Providers

Service
Provider
Agreement
Number
Type Term Minimum
Victims
to be
Served
Amount
Awarded
Amount
per
Victim
Boat People 2003-VT-BX-K009 Initial 36 Mo. 100 $1,896,535 $18,965
Boat People 2007-VT-BX-K003 Initial 18 Mo. 35 $325,000 $9,286
Coalition Against Slavery and Trafficking 2004-VT-BX-K001 Initial 24 Mo. 30 $1,000,000 $33,333
Coalition Against Slavery and Trafficking 2004-VT-BX-K001 Supplement 18 Mo. 30 $295,000 $9,833
Coalition Against Slavery and Trafficking 2004-VT-BX-K001 Supplement 18 Mo. 30 $340,000 $11,333
Heartland Alliance 2003-VT-BX-K002 Initial 36 Mo. 100 $490,829 $4,908
Heartland Alliance 2003-VT-BX-K003 Initial 36 Mo. 90 $673,568 $7,484
Heartland Alliance 2003-VT-BX-K003 Supplement 33 Mo. 106 $500,000 $4,717
International Rescue Committee - Miami 2003-VT-BX-K011 Initial 36 Mo. 100 $1,731,660 $17,317
International Rescue Committee - Miami 2003-VT-BX-K011 Supplement 18 Mo. Application
Did Not Specify
$295,000 Could Not Determine
Mosaic Family Services, Inc. 2003-VT-BX-K005 Initial 36 Mo. 180 $799,586 $4,442
Mosaic Family Services, Inc. 2003-VT-BX-K005 Supplement 18 Mo. 90 $293,966 $3,266
Mosaic Family Services, Inc. 2006-VT-BX-K016 Initial 36 Mo. 180 $449,996 $2,500
Mosaic Family Services, Inc. 2006-VT-BX-K016 Supplement 18 Mo. Application
Did Not Specify
$325,000 Could Not Determine
Refugee Women’s Network 2004-VT-BX-K010 Initial 18 Mo. 60 $311,708 $5,195
Refugee Women’s Network 2004-VT-BX-K010 Supplement 18 Mo. 39 $221,250 $5,673
YMCA of Greater Houston 2003-VT-BX-K007 Initial 36 Mo. 150 $529,927 $3,533
YMCA of Greater Houston 2003-VT-BX-K007 Supplement 18 Mo. 30 $295,000 $9,833
YMCA of Greater Houston 2003-VT-BX-K007 Supplement 18 Mo. 30 $325,000 $10,833
           
Source: Service provider applications and Office for Victims of Crime award documents

All of the service provider agreements, except for the first Heartland Alliance agreement (2003-VT-BX-K002), were for comparable comprehensive services to victims, outreach, and training. We found that the OVC officials generally accepted the service provider’s estimates of the victims to be served and did not make an independent assessment of the reasonableness of the costs compared to the anticipated number of victims to be served. According to an OVC official, when the solicitation was being developed in 2002 the OVC knew little about the extent of the human trafficking problem in the United States. The official told us that the initial OVC solicitation was issued based on federal estimates that very large numbers of victims were being trafficked into the United States annually. The official added that no one really knew the numbers of victims who would be found in a specific locale, and therefore the OVC had expected to receive applications that covered large geographic regions. However, the official said this did not happen. As a result, the amount of money provided to service providers to assist victims varied greatly and OJP could not provide evidence to show that the wide variance in award amounts per anticipated victim was reasonable.

At the conclusion of the audit, an OVC official told us that the service provider budgets were reviewed in detail and were often changed, sometimes significantly, as a result of the financial reviews of the budgets. However, the OVC official indicated that the budget review did not specifically analyze the costs in relation to the victims that the grant applicant anticipated serving. The OVC official said that the OVC never awarded any grant based on the number of victims, but instead based the awards on the costs associated with starting the grant program, building a community-wide effort to address trafficking, and providing services to all victims identified.

Award Process – Task Force Grants

The BJA task force grants were awarded based on responses to three separate solicitations. The first solicitation was issued in August 2004 and requested proposals for task force grants only. The solicitation established a limit of $450,000 for each task force grant and required law enforcement applicants to increase the number of “trafficking victim saves” by 15 percent each year. The solicitation defined a “trafficking victim save” as an individual recovered from a trafficking victim situation who has been identified, certified, and referred for comprehensive victim services as a result of program initiatives. The solicitation also required law enforcement applicants to provide pre-program data on the number of victims identified to establish a baseline for measuring compliance with the 15-percent annual increase requirement.

In January 2005, the OVC and BJA issued the solicitation for joint concept papers for both service provider agreements and task force grants. The conditions of the concept paper for the task force grants were generally the same as in 2004.

As with the previous two solicitations, in April 2006 the OVC and BJA issued a solicitation for both the service provider agreements and task force grants with similar conditions. However, the 2006 solicitation also required law enforcement applicants to provide data on the number of victims identified during 2003, if available.

The following table shows the number and amount of the BJA task force grants and supplements awarded under each solicitation.

BJA Task Force Grants and Supplements Awarded

Solicitation Grants
Awarded
Supplements
Awarded
Amount
Awarded
August 2004 22 0 $8,827,936
January 2005 10 0 $4,121,729
April 2006 10 6 $6,238,554
  Totals 42 6 $19,188,219
Source: Bureau of Justice Assistance data

We analyzed 14 initial grants and supplements awarded to 11 task forces and found that none of the 11 law enforcement applicants provided pre-grant data to establish a baseline of the number of “trafficking victim saves” for measuring compliance with the 15-percent annual increase requirement. Such baseline data generally did not exist because the task forces were not in effect prior to receiving the grants. In the absence of such baseline data, we asked a BJA official what the agency used to establish a baseline to measure compliance. The BJA official told us that the baseline used is the number of applications for “continued presence” submitted during the first full year of the grant.11 The BJA official said that the agency uses the continued presence applications as the baseline because it is indicative of the victims who have been identified, certified, and referred for comprehensive services. We asked the BJA official if the agency had communicated to the task forces that it was using the number of continued presence applications submitted as the basis for measuring compliance with the “trafficking victim saves” performance measure. The BJA official said that he was not aware of any written communication to the task forces on this issue. However, the official told us that the BJA has made presentations to the task forces where this issue was discussed.

To determine if the task forces were complying with the requirement to increase “trafficking victim saves” by 15 percent each year, we first determined that 32 of the 42 task force grants had been in effect for at least 2 full years and therefore would permit a comparison of the second year’s performance to the first year’s performance. For the other 10 task forces, we determined the following:

Next, for the 32 task forces that had been in effect for at least 2 full years as of June 30, 2007, we analyzed the continuing presence data reported by the task forces for the first year the grant was in effect and found the following:

Finally, for the remaining 15 task forces that reported submitting continued presence applications during the first year of the grant, we analyzed the data reported for the first and second years of the grant and found that only 4 of the 15 task forces met the requirement to increase “trafficking victim saves” by 15 percent annually.

At the conclusion of the audit, we discussed with OJP officials the results of our analysis of the “trafficking victims saves” performance measure. An OJP official said that, in retrospect, this performance measure is not a reasonable assessment of the task force performance and therefore should be eliminated. As of June 2008, however, the performance measure had not been eliminated.

In summary, we found that the task force operations resulted in few continuing presence applications being submitted for trafficking victims. In addition, the majority of the task forces were not meeting the BJA’s requirement to increase “trafficking victim saves” by 15 percent annually.

We asked a BJA official what actions the agency takes when it determines that the task forces are not meeting the annual requirement to increase “trafficking victim saves.” The BJA official told us that beginning in 2006 the BJA started providing technical assistance through phone conversations, e-mails, or on-site visits to grantees that were having trouble identifying victims and filing continued presence applications. The BJA official said that the BJA had conducted only a limited number of site visits, and he identified four site visits. However, only two of the four site visits were conducted due to the task force having trouble identifying victims and filing continued presence applications. The other two site visits were conducted because the task force either was not meeting with the service provider as expected or believed it was only to provide training and not identify victims.

Accuracy of Performance Data

The Trafficking Victims Protection Act (TVPA) also required that the Attorney General to submit annual reports to Congress beginning in May 2004 regarding the government’s actions to combat human trafficking. One activity to be reported was the number of victims receiving services under the TVPA by the Department of Justice. We analyzed the four annual reports to Congress submitted from FYs 2004 through 2007 and found that the number of victims reported as served was inaccurate in all four reports. Overall, for the seven service providers we tested, the Department overstated the number of victims served from calendar years 2003 through 2006 by 57 percent.

In addition, the latest data on victims served through June 2007 shows 54 percent more victims served than we were able to verify. An OJP official told us that this data will not be reported to Congress until the Fall of 2008. It is essential that actions are taken by the OVC to preclude inaccurate data from being reported to Congress in future reports.

This problem – the number of victims reported to Congress not matching the number reported by the OVC service providers and the number supported in the service providers’ files – occurred for each report we tested, as shown below in each discussion and ensuing table.

Inaccurate Data Regarding Victims Assisted by OVC Service Providers

In May 2004 the Department reported to Congress that 200 trafficking victims were assisted by 9 OVC service providers during 2003.12 However, as discussed in the first section of this finding on “Program Design,” summary data maintained by the OVC showed the service providers assisted a total of 174 trafficking victims during 2003 (68 victims in the first semiannual period and 106 in the second period). To test the accuracy of the reported number of victims, we reviewed the victim case files maintained by the service providers and interviewed service provider officials. Our testing included assessing whether:

As shown in the following table, we performed testing at five of the nine service providers and found that the number of victims reported was overstated by four of the five providers.

OIG Analysis of Trafficking Victims Reported as Assisted
by OVC Service Providers During Calendar Year 2003

Service Provider Reported Number of Victims Served
Recorded in
OVC’s
Records
Verified
by the
OIG
Boat People, S.O.S., Inc. 10 10
Heartland Alliance for Human Needs and Human Rights 26 17
International Rescue Committee - Miami 6 4
Mosaic Family Services, Inc. 40 2
YMCA of the Greater Houston Area, Inc. 4 1
  Totals 86 34
Source: Office for Victims of Crime data and service provider records

In July 2005 the Department reported to Congress that 357 trafficking victims were assisted by 17 OVC service providers during 2004.13 However, according to the OVC summary data, the service providers assisted 306 trafficking victims during 2004. As shown in the following table, we performed testing at 7 of the 17 service providers and found that the number of victims reported was overstated for all 7 providers.

OIG Analysis of Trafficking Victims Reported as Assisted
by OVC Service Providers During Calendar Year 2004

Service Provider Reported Number of Victims Served
Recorded in
OVC’s
Records
Verified
by the
OIG
Boat People, S.O.S., Inc. 27 5
Coalition to Abolish Slavery 67 25
Heartland Alliance for Human Needs and Human Rights 15 11
International Rescue Committee - Miami 15 12
Mosaic Family Services, Inc. 25 8
Refugee Women’s Network, Inc. 6 3
YMCA of the Greater Houston Area, Inc. 9 7
  Totals 164 71
Source: Office for Victims of Crime data and service provider records

In June 2006 the Department reported to Congress that 692 trafficking victims were assisted by 20 OVC service providers during 2005.14 However, according to the OVC data, service providers assisted 661 trafficking victims during 2005. As shown in the following table, we performed testing at 7 of the 20 service providers and found that the number of victims reported was overstated for 6 of the 7 providers.

OIG Analysis of Trafficking Victims Reported as Assisted
by OVC Service Providers During Calendar Year 2005

Service Provider Reported Number of Victims Served
Recorded in
OVC’s
Records
Verified
by the
OIG
Boat People, S.O.S., Inc. 60 41
Coalition to Abolish Slavery 39 21
Heartland Alliance for Human Needs and Human Rights 27 16
International Rescue Committee - Miami 20 19
Mosaic Family Services, Inc. 51 38
Refugee Women’s Network, Inc. 16 16
YMCA of the Greater Houston Area, Inc. 43 36
  Totals 256 187
Source: Office for Victims of Crime data and service provider records

In May 2007 the Department reported to Congress that 1,775 trafficking victims were assisted by 28 service providers from the inception of the program in 2003 through December 2006.15 However, the OVC summary data showed that service providers helped 1,618 trafficking victims from the inception of the program in 2003 through December 2006. As shown in the following table, we performed testing at 7 of the 28 service providers and found that the number of victims reported was overstated for all 7 providers.

OIG Analysis of Trafficking Victims Reported as
Assisted by OVC Service Providers During
Calendar Year 2003 through 2006

Service Provider Number of Victims Served
Recorded in
OVC’s
Records
Verified
by the
OIG
Boat People, S.O.S., Inc. 119 74
Coalition to Abolish Slavery 168 10616
Heartland Alliance for Human Needs and Human Rights 77 56
International Rescue Committee - Miami 50 44
Mosaic Family Services, Inc. 124 54
Refugee Women’s Network, Inc. 35 21
YMCA of the Greater Houston Area, Inc. 111 80
  Totals 684 435
Source: Office for Victims of Crime data and service provider records

Subsequent to the Department’s May 2007 report to Congress, the OVC service providers submitted updated performance data to the OVC for the 6-month period ending June 30, 2007. The OVC summary data showed that the service providers assisted 1,924 trafficking victims from the inception of the program in 2003 through June 30, 2007. The OVC will combine this data with data for the subsequent 6-month period ending December 31, 2007, for inclusion in the Department’s next report to Congress, which should be submitted in the Fall of 2008. We found the updated performance data was overstated for all six service providers we tested. Overall, the six service providers overstated the number of trafficking victims helped by 54 percent, as shown in the following table.

OIG Analysis of Trafficking Victims Reported as
Assisted by the OVC Service Providers from
January 2003 through June 2007

Service Provider Reported Number of Victims Served
Recorded in
OVC’s
Records
Verified
by the
OIG
Boat People, S.O.S., Inc. 119 74
Coalition to Abolish Slavery and Trafficking 185 12317
Heartland Alliance for Human Needs and Human Rights 85 62
International Rescue Committee - Miami 56 50
Mosaic Family Services, Inc. 128 55
YMCA of the Greater Houston Area, Inc. 112 81
  Totals 685 445
Source: Office for Victims of Crime data and service provider records

Causes for OVC’s Inaccurate Data

Through interviews with the OVC and service provider officials and reviews of documentation related to victims served, we identified multiple causes for the inaccurate data on victims served.

OVC Verification of Reported Numbers

The OVC performs onsite monitoring visits to the OVC service providers. However, we found that the onsite monitoring visits are short in duration – usually a day or two – and usually do not include verification of the performance data reported in the progress reports. An OVC official told us that the OVC does not have the time or staffing to verify the accuracy of the performance data in the progress reports because of the large amount of data that support the progress reports. At the conclusion of our audit, an OJP official provided us an update on changes to OJP’s grant monitoring and assessment efforts. According to the OJP official, these changes included:

While we could not evaluate these recent changes, if fully implemented they could address some of the weaknesses we found during this audit.

Boat People S.O.S., Inc.

The OVC data showed that the Boat People had assisted 119 potential trafficking victims as of June 30, 2007, but we could verify that only 74 victims had been served. A Boat People official told us that the number of victims was overstated by 45 because after the victims were interviewed and reported to the OVC, they either disappeared or were found to be ineligible to receive services. An OVC official told us that it is appropriate to count victims who disappeared because they were interviewed and determined to be legitimate victims, and the fact that they disappeared does not change their status as a victim. However, we found that the victims disappeared before any services were actually provided and that by disappearing the victims were not cooperating with law enforcement to help prosecute the traffickers. Therefore, we disagree that these victims should be counted as victims served under the program.

Coalition to Abolish Slavery and Trafficking (CAST)

According to the OVC data, CAST had assisted 185 potential trafficking victims as of June 30, 2007, but we could verify that only 123 victims had been served. The overstatement of 62 victims is explained as follows:

Heartland Alliance

The OVC data showed that Heartland Alliance had assisted 85 potential trafficking victims as of June 30, 2007, but we could verify that only 62 victims had been served. Heartland Alliance officials told us that the number of victims was overstated by 23 because after the victims were interviewed and reported to the OVC, they either disappeared or were found to be ineligible to receive services.

International Rescue Committee (IRC) – Miami

The OVC data showed that IRC – Miami had assisted 56 potential trafficking victims as of June 30, 2007, but we could verify that only 50 victims had been served. An IRC – Miami official said the overstatement of six victims occurred because the service provider was confused on how to report the number of victims served. The official told us that the IRC continued to report five victims who had been identified and counted as new victims in prior reporting periods, and also reported a case that was not an OVC case.

Mosaic Family Services, Inc.

The OVC data indicated that Mosaic had assisted 128 potential trafficking victims as of June 30, 2007, but we could verify that only 55 victims had been served. Mosaic officials could not provide us with a list showing the 128 victims reported as served through June 30, 2007. However, in August 2007 Mosaic provided a list of 155 human trafficking victims who had been assisted since the inception of the cooperative agreement. We requested that Mosaic provide intake forms, certification letters and/or T-visas for each identified victim.18 We reviewed documentation maintained by Mosaic and interviewed Mosaic officials and determined the following:

Mosaic officials told us that they were not aware that grant funds were to be used only to assist pre-certified victims of human trafficking. However, that requirement was contained in the grant solicitation and Mosaic acknowledged in its grant application that the grant funds would be used to assist pre-certified victims. In addition, Mosaic officials confirmed that they did not determine if victims who received T-visa’s prior to coming to Mosaic for services were pre-certified or certified. Mosaic officials told us that it was the only service provider in the local geographic area that is able to provide services to human trafficking victims, and therefore it did not turn away potential victims of trafficking.

Refugee Women’s Network, Inc.

The OVC data showed that the Refugee Women’s Network (RWN) had assisted 35 potential trafficking victims as of December 31, 2006, but we could verify only 21 victims. An RWN official told us that the overstatement of 14 victims occurred because RWN continued to report victims who had been identified and counted as new victims in prior reporting periods.

YMCA of the Greater Houston Area, Inc.

The OVC data showed that the YMCA had assisted 112 potential trafficking victims as of June 30, 2007, but we could verify that only 81 victims had been served. YMCA officials could not explain why they over-reported by 31 the number of identified victims in progress reports. According to a YMCA official, the program managers responsible for preparing the progress reports no longer worked at the YMCA, and supporting documentation was not maintained for the numbers reported in the progress reports. Although the YMCA provided us with a list of 110 victims, YMCA officials could not explain the difference between the 112 victims reported and the 110 victims on the list. However, we determined that the YMCA inappropriately counted 28 of the 110 victims who were certified by HHS before coming to the YMCA for services, and counted another victim who had already submitted the paperwork to HHS to become certified.

Inaccurate Data Regarding Victims Identified by BJA Task Forces

The Department did not begin reporting data on the potential trafficking victims identified by the BJA task forces until the May 2007 report to Congress. Although the BJA awarded the first task force grants in
FY 2005, the Department did not include task force performance data for 2005 in the June 2006 report to Congress because most of the grantees had not received a clearance on their grant budget or completed acceptance of the award locally until the end of the second reporting period. The Department reported in May 2007 that the BJA task forces had identified 1,513 potential trafficking victims as of December 31, 2006. These potential victims were reported by 36 BJA task forces. As shown in the following table, we performed testing at 11 of the BJA task forces and found that the number of potential victims reported was overstated for 8 task forces, understated for 2 task forces, and correctly reported for the remaining task force. The net effect of the inaccuracies was a 225-percent overstatement in the potential trafficking victims identified for the 11 task forces tested.

OIG Analysis of Trafficking Victims Reported
as Identified by BJA Task Forces
During Calendar Years 2005 through 2006

Task Force Grantee Reported Number of
Potential Victims Identified
Recorded in
BJA’s
Records
Verified
by the
OIG
City of Atlanta, Georgia 216 4
Chicago, Illinois Police Department 2 5
City of Milwaukee, Wisconsin 0 0
Cobb County, Georgia Board of Commissioners 1 0
Collier County, Florida 7 15
Dallas, Texas Police Department 31 22
City of Fort Worth, Texas 3 1
Harris County, Texas 131 104
City of Los Angeles, California 49 0
Metropolitan Police Department of D.C. 51 0
Miami Dade County, Florida 19 6
  Totals 510 157
Source: Bureau of Justice Assistance data and task force records

The BJA task forces submitted updated performance data to the BJA for the 6-month period ending June 30, 2007. The BJA plans to combine this data with data for the 6-month period ending December 31, 2007, for inclusion in the Department’s next report to Congress that should be submitted in May or June 2008. We found the updated performance data was inaccurate for 9 of the 11 task forces we tested with the data overstated by 7 task forces and understated by 2 task forces. The net effect was a 165-percent overstatement of the number of potential trafficking victims identified as shown in the following table.

OIG Analysis of Trafficking Victims Reported as
Identified by the BJA Task Forces from
January 2005 through June 2007
19

Task Force Grantee Reported Number of
Potential Victims Identified
Recorded in
BJA’s
Records
Verified
by the
OIG
City of Atlanta, Georgia 216 4
Chicago, Illinois Police Department 4 10
City of Milwaukee, Wisconsin 0 0
Cobb County, Georgia Board of Commissioners 10 0
Collier County, Florida 25 25
Dallas, Texas Police Department 62 64
City of Fort Worth, Texas 5 3
Harris County, Texas 152 109
City of Los Angeles, California 62 13
Metropolitan Police Department of D.C. 62 0
Miami Dade County, Florida 22 6
  Totals 620 234
Source: Bureau of Justice Assistance data and task force records

We sought to identify the causes for the Department’s reporting of inaccurate data regarding victims identified. We interviewed task forces officials, obtained and reviewed documentation related to victims identified, and interviewed BJA officials. Based on this work, we identified multiple causes for the inaccurate data on victims identified.

City of Atlanta, Georgia

As of June 30, 2007, the BJA data indicated that the Atlanta Police Department (APD) had identified 216 potential trafficking victims, but we could verify that only 4 victims had been identified. According to a BJA official, the BJA data incorrectly showed 216 victims reported by the APD when it should have shown 123. The difference of 93 occurred because for the 6-month period ending June 30, 2006, the BJA recorded the number reported by the APD as 111 instead of the 18 victims actually reported by the APD for that period. The BJA official told us that the bureau inadvertently recorded in its victim tracking spreadsheet the cumulative number of victims since the beginning of the agreement in January 2003 for the 6-month period ending June 30, 2006, instead of recording just the 18 victims served during the 6-month period.

After adjusting for the BJA’s inadvertent recording error, the APD overstatement was reduced to 119 (123 victims reported compared to 4 verified). However, the APD did not have documentation to support the 119 victims reported. According to an APD official, a city of Atlanta official would call her at the end of each reporting period and ask for the numbers to report in the progress reports. However, the Atlanta official has since retired and the APD official could not determine how that person arrived at the number of victims identified and reported in the progress reports.

Chicago, Illinois, Police Department (CPD)

The BJA data indicated that the CPD had identified 4 potential trafficking victims as of June 30, 2007, but we verified that 10 victims had been identified. According to a CPD official, the police department under-reported the six victims identified because of a lack of communication between the CPD and other members of the task force. The CPD reported only victims that it had identified, instead of victims identified by all the members of the task force.

City of Milwaukee, Wisconsin

According to the BJA data, the Milwaukee Police Department (MPD) had not identified any potential trafficking victims as of June 30, 2007, and we verified this to be accurate. The MPD’s task force grant had been in effect for 21 months as of June 30, 2007, and a task force official provided the following reasons for why the MPD had not identified any potential trafficking victims:

Cobb County, Georgia Board of Commissioners

The BJA data indicated that the Cobb County task force had identified 10 potential trafficking victims as of June 30, 2007, but we could not verify that any victims had been identified. According to a Cobb County task force official, none of the 10 victims identified should have been reported because the victims were identified by the service provider and not by the task force.

Collier County, Florida

The Collier County, Florida Sheriff’s Office had identified 25 potential trafficking victims as of June 30, 2007, and we verified this to be accurate.

Dallas, Texas, Police Department (DPD)

As of June 30, 2007, the BJA data indicated that the DPD had identified 62 potential trafficking victims, but we verified that 64 victims had been identified. A DPD official told us that when she was preparing a list of identified victims for us, she realized that she had mistakenly under-reported the number of victims identified. The official said that she planned to contact the BJA to make corrections to the previously reported data.

City of Fort Worth, Texas

The BJA data showed that the Fort Worth Police Department (FWPD) had identified five potential trafficking victims as of June 30, 2007, but we could verify that only three victims had been identified. A FWPD official told us that the police department over-reported the number of victims because it initially had identified three victims in a case, but only one victim was found when the FWPD conducted a raid on the location. The official stated that the remaining two victims had been moved to another location prior to the raid.

Harris County, Texas

According to the BJA data, the Harris County Sheriff’s Office (HCSO) had identified 152 potential trafficking victims as of June 30, 2007, but we could verify that only 109 victims had been identified. An HCSO official provided the following explanations for the overstatement of 43 victims. The official told us that the HCSO did not maintain supporting documentation for the victims identified and reported in the progress reports. The HCSO official said that he consolidated and reported the number of victims identified for each task force member, but he did not request or maintain supporting documentation for what the task force members reported. The HCSO official also said that the sheriff’s department reconstructed its supporting records for what was reported on victims identified in preparation for the audit, but had not requested supporting documentation for what the other task force members reported.

City of Los Angeles, California

As of June 30, 2007, the BJA data indicated that the Los Angeles Police Department (LAPD) had identified 62 potential trafficking victims, but we could verify that only 13 victims had been identified. An LAPD official provided the following explanation for the overstatement of 49 victims. The official told us that the LAPD did not maintain supporting documentation for the victims identified and reported in the progress reports. The official said that the victims reported were identified by other task force members and those task force members did not provide supporting documents.

Metropolitan Police Department of D.C. (MPDC)

According to the BJA data, the MPDC had identified 62 potential trafficking victims as of June 30, 2007, but we could not verify that any victims had been identified. An MPDC official told us the department over-reported the 62 victims because it inappropriately reported U.S. citizens who were involved in sex trafficking and who were referred to another non-governmental organization.

Miami Dade County, Florida

The BJA data indicated that the Miami Dade Police Department (MDPD) had identified 22 potential trafficking victims as of June 30, 2007, but we verified that only 6 victims had been identified. An MDPD official told us that the overstatement occurred because the department inappropriately counted victims who were U.S. citizens.

Conclusion

We found that the OVC’s service provider agreements have built significant capacities to serve victims, but have not resulted in significant numbers of trafficking victims being identified and receiving assistance. Moreover, the BJA’s task force grants, designed to identify additional trafficking victims for referral to service providers, have not resulted in long-term increases in the number of trafficking victims being assisted by the OVC service providers. In addition, the number of victims reported as benefiting from the service providers and identified by the task forces was overstated. Further, the process used to award the service provider agreements resulted in a wide variance in the amount of funds awarded compared to the number of victims each grantee anticipated would be identified and served. Also, the BJA did not ensure that: (1) task force grantees established baselines to measure whether the task forces were effectively increasing the number of “trafficking victim saves” each year, and (2) the task forces actually met the “trafficking victim saves” performance measure.

Recommendations

We recommend that OJP:

  1. Develop and implement procedures to ensure that the BJA task forces either report only actual trafficking victims identified, or report both actual and potential victims identified.

  2. Ensure the BJA task forces either exclude domestic trafficking victims when reporting the number of victims identified under the Trafficking Victims Protection Act or separately identify the domestic and alien victims in the numbers reported.

  3. Require the BJA task forces to maintain documentation to support the number of trafficking victims reported.

  4. Ensure the accuracy of the number of trafficking victims reported by the task forces for inclusion in the annual reports.

  5. Consider whether the “trafficking victims saves” performance measure should be eliminated. If not eliminated, establish procedures for taking prompt corrective action when task forces are not meeting the “trafficking victim saves” performance measure.

  6. Ensure that the OVC service providers separately identify new victims who are assisted during the semi-annual progress reporting period.

  7. Ensure the OVC service providers do not report as assisted those potential victims who either disappear or were found to be ineligible before services are provided.

  8. Ensure that the OVC service providers verify whether victims who received T-visas have been certified by HHS as trafficking victims before they can receive services.

  9. Ensure the OVC service providers maintain sufficient documentation to support the trafficking victims reported as assisted in the semi-annual progress reports.

  10. Ensure the accuracy of the number of trafficking victims reported by the service providers for inclusion in the annual reports.

  11. Establish procedures for use during the award process on future service provider agreements to determine whether the award amounts are reasonable in relation to the anticipated number of victims to be assisted.


2.      ADMINISTRATION OF COOPERATIVE AGREEMENTS AND GRANTS

As of November 2007, the OVC had awarded 41 cooperative agreements and supplements to human trafficking service providers totaling about $31.7 million and the BJA had awarded 42 human trafficking task force grants and supplements totaling about $19.2 million. As shown in the following table, from April 2007 through March 2008 the OIG issued five audit reports on individual OVC service provider cooperative agreements, one audit report on multiple cooperative agreements, and one audit report on a grant awarded to a BJA human trafficking task force. A synopsis of each audit report is contained in Appendix III of this report.

Human Trafficking Cooperative Agreements and Grants
Audited by the OIG from April 2007 to March 2008

Service Provider or Task Force Award Number Award Amount Performance Period
From To
Service Provider Agreement Audits
Boat People S.O.S., Inc.
Falls Church, Virginia
2003-VT-BX-K009 $1,896,535 01/01/03 12/31/06
Heartland Alliance for Human Needs and Human Rights
Chicago, Illinois20
2003-VT-BX-K002 $490,829 01/01/03 12/31/05
2003-VT-BX-K003 $1,173,568 01/01/03 9/30/08
International Rescue Committee
Miami, Florida
2003-VT-BX-K011 $2,026,660 01/01/03 06/30/07
Mosaic Family Services, Inc.
Dallas, Texas
2003-VT-BX-K005 $1,093,552 01/01/03 06/30/07
Refugee Women’s Network, Inc.
Decatur, Georgia
2004-VT-BX-K010 $532,958 07/01/04 6/30/07
YMCA of the Greater Houston Area
Houston, Texas
2003-VT-BX-K007 $824,927 01/01/03 06/30/07
Subtotal $8,039,029    
Task Force Grant Audit
San Diego Region Anti-trafficking Task Force
San Diego, California
2005-VT-BX-0001 $448,134 12/01/04 05/31/09
Total $8,487,163    
Source: Office for Victims of Crime and Bureau of Justice Assistance cooperative agreement and grant files

During these audits, the OIG tested the grantees’ compliance with essential award conditions pertaining to goals and accomplishments, reporting, fund drawdowns, budget management and control, program income, local matching requirements, expenditures, indirect costs, monitoring of subrecipients, and accounting and internal controls. In addition, the OIG tested the grantees’ accounting records to determine if reimbursements claimed for costs under the awards were allowable, supported, and in accordance with applicable laws, regulations, guidelines, and the terms and conditions of the cooperative agreements and grants.

As discussed in the following sections, each of the audits identified significant weaknesses. As a result of these weaknesses, the OIG audits questioned $2,914,257 in grant expenditures and recommended $97,686 be put to better use. We reviewed the OIG audits to determine if any of the weaknesses identified were systemic. We considered weaknesses to be systemic when three or more of the OIG audits found similar weaknesses for a particular award condition area. For the 10 award condition areas tested, we determined the weaknesses were systemic for the following seven areas:

Goals and Accomplishments

The OVC and BJA solicitations generally required that goals and objectives be addressed in funding applications, and be realistic, clearly defined, and linked to the needs of trafficking victims. The solicitations required applicants to include a statement of purpose describing expected outcomes and achievements and state the project goals in clear and measurable terms so that project staff could track the project’s progress. The applicants were also required to provide project objectives that were clearly defined, measurable, and stated as a list of quantifiable activities that would assist applicants in achieving project goals.

The OIG audits found that six of the seven grantees had not met or were not accomplishing one of more project goals.

Boat People S.O.S., Inc.

The OIG audit found that the Boat People had not met four of the six grant goals as shown in the following table.

Grant Goal Status
Meet the needs of at least 20 clients by the end of 2003, 30 by the end of 2004, and 50 by the end of 2005 Met
Conduct a community needs assessment survey Met
Establish a rapid response team Not met
Create a directory of trafficking victims assistance providers Not met
Develop an advisory board that meets bi-monthly Not met
Conduct seminars to publicize information regarding human trafficking victims assistance Not met

Heartland Alliance

The OIG audit found that the Heartland Alliance was working to accomplish the seven grant goals of its two human trafficking grants as shown in the following table.

Grant Goal Status
Ensure the protection of trafficking victims’ rights and promote their safety during the initial discovery phase of the trial Working to accomplish
Assist trafficking victims to obtain appropriate legal remedies for which they are eligible Working to accomplish
Provide integrated case management and social services Working to accomplish
Provide health services for trafficking victims Working to accomplish
Ensure the safety and protect the interests of child victims of trafficking Working to accomplish
Identify new victims of trafficking Working to accomplish
Educate law enforcement agencies, community organizations, and the immigrant community on human trafficking Working to accomplish

International Rescue Committee – Miami

The OIG audit found that the International Rescue Committee – Miami was not accomplishing two of the five grant goals as shown in the following table.

Grant Goal Status
Develop and implement a public education campaign that will deliver critical, accurate, and balanced
information; and raise awareness at national, state, and local levels
Accomplishing
Conduct needs assessment research to explore the social, emotional, health, and other needs of victims of trafficking and enable the design of targeted program services Accomplishing
Develop and implement a 3-year program for 100 victims of trafficking that addresses both short- and long-term social service needs Not accomplishing
Research, design, and publish protocols on standards of care, strategies for crisis intervention, and emergency care Accomplishing
Provide comprehensive legal case management and representation for identified victims of trafficking Not accomplishing

Mosaic Family Services, Inc.

The OIG audit found that the Mosaic Family Services, Inc. had not met one of the four grant goals as shown in the following table.

Grant Goal Status
Provide services for up to 180 trafficking victims for case management, housing, legal aid, psychological and medical aid, English language instruction, and employment and referral assistance by the end of the original project date of December 31, 2005 Not met
Conduct 30 outreach sessions to enlighten the general community and other governmental and non-governmental agencies about human trafficking Met
Conduct three workshops to train service providers Met
Conduct 450 consultations with victims and providers by phone or direct contact Met

Refugee Women’s Network, Inc.

The OIG audit found that the Refugee Women’s Network had not met two of the five grant goals as shown in the following table.

Grant Goal Status
Provide comprehensive culturally and linguistically appropriate direct services for a minimum of 99 pre-certified victims of trafficking during the 3-year life of the award Not met
Support victims’ rights, provide legal advocacy, and encourage prosecution of traffickers for a minimum of 99 pre-certified victims of trafficking during the 3-year life of the award Not met
Facilitate monthly meetings with federal and local authorities, service providers, and community agencies to develop a local collaborative network and facilitate a coordinated community response to trafficking Met
Provide outreach to refugee and immigrant communities through a minimum of 20 outreach activities each year Met
Organize and facilitate training each year for 500 law enforcement and other criminal justice personnel, service providers, refugee and immigrant agencies, health care providers, and community members to educate them about the rights and needs of victims of trafficking Ongoing and will probably be met

YMCA of the Greater Houston Area, Inc.

The OIG audit found that the YMCA of Greater Houston had not met one of the four grant goals as shown in the following table.

Grant Goal Status
Serve an average of 50 clients a year for the period January 1, 2003, through December 31, 2005 Not met
Complete a needs assessment to identify gaps in existing services and available resources Met
Implement a model trafficking victim services site Met
Develop a plan to sustain the project once OVC funding ends Met

San Diego Region Anti-trafficking Task Force

The OIG audit found that the San Diego Task Force was not accomplishing one of the 12 grant goals as shown in the following table.

Grant Goal Status
Develop a multidisciplinary Anti-Trafficking Task Force, which will include representatives from local law enforcement agencies throughout San Diego County, federal agencies, the District Attorney’s Office, the U.S. Attorney’s Office, and numerous local service providers Met
Create a Focus Group comprised of representatives from the Anti-Trafficking Task Force Met
Create a Legal Resource Group, comprised of representatives from the U.S. Attorney’s Office, the District Attorney’s Office, and representatives from law enforcement agencies’ legal divisions to act as a resource for law enforcement to educate investigators on current legislation and new laws related to the issue Met
Conduct specialized training related to the identification of human trafficking victims for a minimum of 200 law enforcement and 90 victim service providers per year in San Diego County Met
Facilitate bi-monthly meetings with representatives from participating local and federal law enforcement agencies, the District Attorney’s Office and the U.S. Attorney’s Office to discuss open investigations, current and related cases, share investigative leads, strategies and current trends, surveillance information, trainings conducted, up-coming events, and to highlight specific case information Met
Conduct one town hall meeting per year in each city represented in the Anti-Trafficking Task Force Substantially not met
Conduct a regional meeting with human trafficking investigators from neighboring counties (Los Angeles County, Orange County, Riverside County, Imperial County, and San Bernardino County) Met
Develop a curriculum on human trafficking and have the curriculum approved by enforcement agencies to become part of the Trainers’ Bureau Substantially met
Identify, recruit, and train a minimum of three agents or officers from local law enforcement agencies to become part of the Trainers’ Bureau Substantially met
Develop a 15-minute video on human trafficking to be shown at police briefings Met
Develop and distribute a “Cheat Sheet” or “Quick Reference Card” for law enforcement and service providers on how to identify victims of human trafficking and resources available Met
Develop and distribute a comprehensive training bulletin on human trafficking for law enforcement personnel Substantially met

The reasons provided by grantees for not accomplishing some grant objectives varied. For example, officials from Tapestri, Inc., the Refugee Women’s Network’s subrecipient, told us that they believe they had not been successful in serving a higher number of victims for two reasons:

... (1) the reluctance of community involvement; immigrant and refugee community members may be reluctant to participate in outreach activities like trainings and focus groups due to fear of repercussions from community members involved in this illegal activity and due to a denial that human trafficking occurs within their community; and (2) a lack of law enforcement officers dedicated to investigate human trafficking cases.

Further, Tapestri officials said that many victims are undiscovered because of the lack of communication between local law enforcement and the Federal Bureau of Investigation (FBI) on what local law enforcement should do when it discovers cases of suspected trafficking. The lack of communication between local law enforcement and the FBI was also raised in evaluations of the program performed by a contractor for the Refugee Women’s Network and Tapestri.

Another service provider, the International Rescue Committee – Miami, repeatedly identified in its progress reports that it was having difficulty meeting the goal related to serving victims. This provider planned to continue training, outreach to the public, and work more intensely with law enforcement and community organizations, to help increase the number of victims referred to it for services.

While the grantees reported program accomplishments in their semi-annual progress reports, OJP’s system for monitoring the progress reports was not effective in ensuring that accomplishment shortcomings were detected and corrected. When grantees fail to accomplish the goals of the grant, the risk of not identifying and serving significant numbers of victims is increased. Therefore, we believe that OJP should develop and implement steps to identify when grantees do not accomplish their stated goals and take actions to help the grantees accomplish unmet goals, where practical.

Reporting

The OJP Financial Guide requires grantees to submit to OJP two types of reports: Financial Status Reports (FSR) and program progress reports. FSRs provide information on funds spent and the unobligated amounts remaining for the grants.21 The Financial Guide requires that grantees submit the FSRs within 45 days after the end of each calendar quarter. Program progress reports provide information on the status of funded activities. The Financial Guide requires that grantees submit the progress reports within 30 days after the end of each semiannual reporting period.

Financial Status Reports

The seven OIG audits found that only one of the seven grantees had a significant problem in submitting FSRs in a timely manner. However, three of the seven grantees submitted FSRs containing significantly inaccurate financial data.

Boat People S.O.S., Inc.

The Boat People did not include the grant’s indirect cost on the FSRs. Therefore, the FSRs’ reported costs were understated by $61,535.

Heartland Alliance

The OIG audit found that Heartland Alliance reported to OJP that it had federal expenditures of $490,829 for Grant Number 2003-VT-BX-K002 and its ledger showed federal expenditures of $558,359 at the close of the grant period. Similarly, for Grant Number 2003-VT-BX-K003, the grantee reported to OJP that it had federal expenditures of $771,036 for the period ending September 30, 2006, while the ledger as of that date showed federal expenditures of $841,204. From these conditions, it appears the reported expenditures for the two grants were understated by $137,698.

International Rescue Committee (IRC) – Miami

The OIG audit reported that the IRC inaccurately prepared its FSRs because the reports did not match the amounts shown in the general ledger. As of September 30, 2006, the IRC reported total outlays as $1,142,360 on the FSR, but recorded a smaller amount of $1,141,014 in its general ledger. This difference was immaterial. However, as of June 30, 2007, the IRC reported total federal outlays as $1,805,894 on the FSR, but the general ledger reflected a smaller amount of $1,653,152. Consequently, for the period ending June 30, 2007, the IRC apparently overstated expenditures by $152,742.

OJP grant managers consider the financial data submitted by grantees as important data for managing financial aspects of the grants. When grantees submit inaccurate financial data to OJP, the risk that OJP grant managers may make financial decisions based on flawed financial data is increased. We recommend that OJP provide additional training and oversight to all grantees to ensure they submit FSRs containing accurate financial data.

Program Progress Reports

The seven OIG audits found that the following three grantees had a significant problem in submitting program progress reports in a timely manner.

When grantees do not submit timely progress reports, OJP grant managers do not have up-to-date information regarding the grant activities and the status of the objectives. We recommend that OJP strengthen its oversight of all grantees to ensure they submit progress reports in a timely manner.

Fund Drawdowns

The Financial Guide requires that grantees request funds when project costs are incurred or anticipated. Grantees should time drawdown requests to ensure that federal cash on hand is only the minimum needed to pay for actual or anticipated costs within 10 days.

Three of the seven grantees audited by the OIG drew down funds too early to meet immediate needs, and one grantee did not maintain adequate accounting records to determine if the grantee drew down funds appropriately.

Boat People S.O.S, Inc.

On March 9, 2005, and April 7, 2005, the Boat People requested drawdowns for $71,750, and $91,353, respectively, based on estimates due to the conversion to a new accounting system. The OIG audit found that these drawdowns exceeded the minimum 10-day requirement by $19,569 and $21,314, respectively. The Boat People remedied these excess drawdowns by offsetting the June 7, 2005 request by $40,883.

On January 3, 2006, the Boat People requested a drawdown for $79,351. The OIG audit found that the drawdown exceeded the minimum 10-day requirement by $7,870. As of the June 30, 2006, reporting period, the Boat People had not remedied approximately $6,900 of the $7,870 excess.

Heartland Alliance

The OIG audit identified at least four instances where Heartland Alliance drew down more funds than it had expended.

International Rescue Committee – Miami

The OIG audit was unable to determine if the International Rescue Committee drew down funds sooner than needed to meet immediate expenditures because the grantee did not maintain sufficient records to trace the details of the reimbursement requests to the accounting records.

Mosaic Family Services, Inc.

On June 9, 2004, Mosaic Family Services, Inc. drew down $40,000 when there was already over $16,000 cash-on-hand. After 10 days, the grantee still had $49,000 cash-on-hand. The grantee had over $26,000 cash-on-hand for at least 28 consecutive days.

On July 7, 2004, Mosaic again drew down $40,000 with over $26,000 cash-on-hand. After 10 days, the grantee still had at least $61,000 cash-on-hand. Mosaic had from $8,000 to $66,000 cash-on-hand for 85 consecutive days.

On September 11, 2006, the grantee drew down $18,000 with over $11,000 cash–on-hand, resulting in $24,103 in excess funds at the end of the audit period of September 30, 2006. The grantee had over $23,000 excess cash-on-hand for 19 consecutive days after this drawdown. It was not until October 19, 2006, 38 days after the drawdown on September 30, 2006, that the grantee wrote five checks totaling $21,639, which reduced the excess cash-on-hand to $2,464.

When grantees drawdown federal grant funds sooner than needed to meet immediate needs, the federal government loses the use of those funds and the interest that they earn while on deposit with the U.S. Treasury. We recommend that OJP provide additional training and oversight to all grantees to ensure they draw down only the amount of federal cash needed to pay for actual or anticipated costs within 10 days.

Budget Management and Control

The OJP Financial Guide requires that grant recipients establish and maintain accounting systems and financial records to accurately account for funds awarded and disbursed. The accounting system should assure that funds are spent in conformance with the grant terms and conditions. The Financial Guide also prohibits using funds received for one grant project to support another, and therefore requires that accounting systems and financial records reflect expenditures for each project separately. In addition, the Financial Guide requires that grantees obtain advance approval from OJP when cumulative changes in the approved budget categories will exceed 10 percent of the total award amount or when the project scope will change.

The OIG audits found that five of the seven grantees had budget-related weaknesses. However, the weaknesses were varied and did not appear systemic.

Boat People S.O.S., Inc.

The OIG audit found that the Boat People and its subrecipient spent $90,296 in cooperative agreement funds on expenditures that were not in the approved budget. As of June 19, 2008, actions to remedy the $90,296 in questioned expenditures had not been completed by OJP and the grantee.

Heartland Alliance

The OIG audit found that the Heartland Alliance, without OJP approval, transferred $82,027 between budget categories which exceeded the allowable 10-percent limit of $37,500 by $44,527.22 As of June 19, 2008, actions to remedy the $44,527 in questioned budget transfers had not been completed by OJP and the grantee.

International Rescue Committee – Miami

The International Rescue Committee received an initial agreement for 3 years, a supplement to the initial agreement that extended the performance period for 18 months, and a no-cost extension that extended the performance period for 7 months. In its budget submission to OJP, the grantee substantially overestimated the number of victims that it would serve during the life of the grant. The grantee estimated that it would serve 100 victims during the 3-year grant period, but had actually served only 40 after 3 years and 9 months.

Refugee Women’s Network, Inc.

The Refugee Women’s Network received an agreement for 18 months and a supplement to the agreement for an additional 18 months. The grantee estimated that it would serve 99 victims during the 3-year grant period, but actually served only 21 victims during the first 32-½ months of the grant. The grantee had not spent $97,686 in agreement funds at the end of the initial agreement. Because the grantee’s budget substantially overestimated the victims to be served, the audit determined it would not be effective to provide the grantee a no-cost extension and allow it to spend the remaining grant funds. Despite our concerns, subsequent to our issuing the draft audit report, OJP issued a May 2007 grant adjustment notice that provided the grantee a no-cost extension through December 31, 2007.

San Diego Region Anti-trafficking Task Force

The San Diego task force did not maintain an accounting system and financial records that separately accounted for grant funds received and disbursed. The San Diego County Sheriff’s Department, which managed the task force finances, commingled revenues and expenditures with other grant-related revenues and expenditures without any unique accountability. The task force also requested and received reimbursement for one position that was not in the approved budget.

Because the deficiencies in this area did not indicate a systemic problem among many of the grantees tested, and because recommendations to correct these individual deficiencies had been or were being addressed by OJP, we do not make additional recommendations in this report related to these deficiencies.

Program Income

The OJP Financial Guide defines program income as income generated by an agency-funded project. Program income must be used for the purposes and under the conditions applicable to the award.

The OIG audits found that only two of the seven grantees received program income and both grantees properly used and accounted for it.

Local Matching Funds

The OJP Financial Guide requires that grantees use matching funds to support a federally funded project and that the matching funds must be in addition to, and therefore supplement, funds that would otherwise be made available for the stated program purpose. Grantees can use cash or in-kind contributions for the matching funds. Federal statute limits the federal funds for the human trafficking project to 75 percent of the total project costs. The local match requirement is 25 percent of the total costs. The Financial Guide also requires grantees to maintain records that clearly show the source, amount, and timing of all matching contributions. In addition, grantees may be compensated for the cost of individual consultant services that are reasonable and consistent with amounts paid for similar services in the marketplace. When the rate exceeds $450 (excluding travel and subsistence costs) for an 8-hour day, the grantees must obtain advance written approval from the awarding agency.

The seven OIG audits found that four of the seven grantees had significant deficiencies related to supporting the matching funds claimed against the agreements.

Boat People S.O.S., Inc.

The Boat People claimed $294,575 in matching funds for pro bono attorney fees but could not provide documentation to show the pro bono work was for the human trafficking agreement. The Boat People also claimed $57,433 in matching contributions for items that were not approved by OJP. As of June 19, 2008, actions to remedy the $352,008 in questioned matching funds had not been completed by OJP and the grantee.

Heartland Alliance

The Heartland Alliance claimed $70,580 in matching funds for salaries and fringe benefits but could not provide activity reports or equivalent documentation to show that personnel worked on the human trafficking project. Heartland Alliance also claimed $63,009 in matching funds for pro bono attorney fees that exceeded the $450 per 8-hour day limit. In addition, Heartland Alliance claimed matching funds for $40,000 in pro bono legal services but could not provide documentation to show the pro bono work was for the human trafficking project. As of June 19, 2008, actions to remedy the $173,589 in questioned matching funds had not been completed by OJP and the grantee.

International Rescue Committee – Miami

The OIG audit questioned $157,940 that the International Rescue Committee claimed in matching funds for three subrecipients because the matching funds were used to match federal funds claimed that were unsupported. The audit also questioned $5,397 that the International Rescue Committee claimed in matching funds for direct assistance to eight victims who were ineligible for the program. As of June 19, 2008, actions to remedy the $163,337 in questioned matching funds had not been completed by OJP and the grantee.

Refugee Women’s Network, Inc.

The Refugee Women’s Network claimed matching funds twice for the same $8,463 invoice for pro bono attorney fees. The Refugee Women’s Network also claimed $1,089 in matching funds for pro bono services for a victim that was served by HHS and not by the Refugee Women’s Network.

When grantees fail to provide matching funds as required, the risk is increased that the grantees may not be able to continue the program after the federal funding ends. We recommend that OJP provide additional training and oversight to all grantees to ensure they maintain support for costs claimed as matching funds.

Expenditures

According to the OJP Financial Guide, allowable costs are those identified by the applicable Office of Management and Budget circulars and in the authorizing legislation for the cooperative agreements and grants. In addition, costs must be reasonable, allocable, necessary to the project, and comply with the funding statute requirements.

As shown in the following table, the OIG audits found that six of the seven grantees claimed expenditures totaling $1,488,956 that, at the time of the audits, were either not authorized; not properly classified and supported; not accurately recorded; not reasonable, allocable, or allowable; not necessary to the project; or not in accordance with applicable laws, regulations, guidelines, and terms and conditions of the cooperative agreements.

Summary of Questioned Direct Expenditures

Service Provider Award Number Unallowable and
Unsupported
Costs Claimed
Boat People S.O.S., Inc. 2003-VT-BX-K009 $121,625
Heartland Alliance for Human Needs and Human Rights 2003-VT-BX-K002 $369,359
2003-VT-BX-K003 $602,224
International Rescue Committee – Miami 2003-VT-BX-K011 $317,522
Mosaic Family Services, Inc. 2003-VT-BX-K005 $41,318
Refugee Women’s Network, Inc. 2004-VT-BX-K010 $15,788
YMCA of the Greater Houston Area, Inc. 2003-VT-BX-K007 $21,120
Total   $1,488,956
Source: Data from Office of the Inspector General audit reports between April 2007 and March 2008 (see Appendix III)

As of June 19, 2008, actions had been completed by OJP and the grantees to remedy only $56,710 of the $1,488,956 in questioned direct expenditures as shown below. Actions had not been completed by OJP and the grantee to remedy the remaining $1,432,246 in questioned direct expenditures.

Boat People S.O.S., Inc.

Subsequent to issuance of the audit report, the Boat People provided documentation to support $1,449 of the $121,625 in questioned direct expenditures.

Mosaic Family Services, Inc.

Subsequent to issuance of the audit report, Mosaic provided documentation to support $40,659 of the $41,318 in questioned direct expenditures. Mosaic reimbursed OJP the remaining $659 in questioned direct expenditures.

YMCA of the Greater Houston Area, Inc.

Subsequent to issuance of the audit report, the YMCA provided documentation to support $13,943 of the $21,120 in questioned direct expenditures.

When grantees spend grant funds on unallowable items or cannot provide documentation to support grant expenditures, the risk increases that grant funds are not being used to further the purpose of the grant. We recommend that OJP provide additional training and oversight to all grantees to ensure they claim only costs that are allowable and supported.

Indirect Costs

The Financial Guide states that indirect costs are costs that are not readily assignable to a particular project, but are necessary to the operation of the organization and the performance of the project. The cost of operating and maintaining facilities, depreciation, and administrative salaries are examples of the types of costs that are usually treated as indirect. Indirect costs should be charged to each agreement or grant based on indirect cost rates approved by OJP.

As shown in the following table, the OIG audits found that, at the time of the audits, three of the seven grantees claimed $271,071 in unallowable or unsupported indirect costs.

Summary of Questioned Indirect Costs

Service Provider Award Number Unallowable and
Unsupported
Costs Claimed
Boat People S.O.S., Inc. 2003-VT-BX-K009 $152,583
Heartland Alliance for Human Needs and Human Rights 2003-VT-BX-K002 $50,147
2003-VT-BX-K003 $61,498
International Rescue Committee – Miami 2003-VT-BX-K011 $6,843
Total   $271,071
Source: Data from Office of the Inspector General audit reports between April 2007 and March 2008 (see Appendix III)

As of June 19, 2008, actions to remedy the $271,071 in questioned indirect costs had not been completed by OJP and the grantees.

As for direct expenditures, when grantees are reimbursed federal funds for indirect costs that are unallowable or unsupported, the risk increases that grant funds are not being used to further the purpose of the grant. We recommend that OJP provide additional training and oversight to all grantees to ensure they properly calculate and claim indirect costs.

Monitoring Subrecipients

According to the Financial Guide, the primary recipient of grant funding is responsible for monitoring any subrecipients to ensure that all fiscal and programmatic responsibilities are fulfilled.

The OIG audits found that three of the five grantees that had grant subrecipients had weaknesses in subrecipient monitoring.

Boat People S.O.S., Inc.

The OIG audit found that the Boat People implemented various subrecipient monitoring activities, although those measures were not adequate to ensure that its subrecipient properly charged costs to the agreement. The Boat People entered into a collaborative Memorandum of Understanding (MOU) with the subrecipient Ayuda. The MOU between the Boat People and Ayuda required it to submit quarterly financial reports and invoices to the Boat People for incurred expenses. The Boat People also required that Ayuda submit semi-annual program reports. The OIG audit found that Ayuda complied with conditions outlined within the MOU. However, the OIG audit found that Ayuda charged to the grant $2,067 in unallowable costs, and could not support $102,927 in expenditures. Therefore, the audit recommended that the Boat People implement policies and procedures for monitoring Ayuda’s financial activities.

Mosaic Family Services, Inc.

The OIG audit reviewed Mosaic’s written policies and procedures for monitoring its two subrecipients and found them lacking specific instructions for monitoring and guidelines for the frequency of such monitoring. The audit found that one of the subrecipients had received brief inspections of 1 month’s financial records – one in February 2004 and the other in July 2006. The second subrecipient had not been inspected since
February 2004. After the auditors advised Mosaic that it needed to develop and implement specific guidelines for more frequent and comprehensive monitoring of the subrecipients, Mosaic provided the auditors with its new procedures for monitoring its subrecipients. The auditors reviewed the monitoring procedures and found them adequate.

International Rescue Committee – Miami

The OIG audit found that the International Rescue Committee had established written policies and procedures on grants management that included procedures for monitoring subrecipients. However, the grantee did not ensure that subrecipient progress reports were accurate, did not perform on-site monitoring visits to one of its three subrecipients, and did not monitor its subrecipients’ compliance with single audit requirements.

When grantees fail to adequately monitor subrecipients, the risk increases that the subrecipients’ performance may not further the purposes of the grant. We recommend that OJP provide additional training and oversight to all grantees to ensure they effectively monitor subrecipients.

Accounting and Internal Controls

The OJP Financial Guide requires that grantees establish and maintain accounting and internal control systems to accurately account for funds awarded to them. The accounting system should, among other things, ensure that:

The OIG audits found that one of the seven grantees did not maintain an adequate accounting system and internal controls to properly account for federal grant funds.

Heartland Alliance’s accounting system did not readily permit it to consolidate grant expenditures and receipts by agreement. Rather, Heartland Alliance relied on a manual process to consolidate expenditure data on a monthly basis. As a result of the deficient accounting system and lack of internal controls, the audit concluded that Heartland Alliance was unable to adequately identify and account for specific expenditures reimbursed by OJP.

Because the OIG audits did not identify systemic problems related to accounting systems and internal controls, and because a recommendation to correct this individual deficiency was being addressed by OJP, we do not make additional recommendations in this report related to this deficiency.

Grantees’ and OJP’s Responses and Planned Corrective Actions to Weaknesses Found During Previous Individual OIG Audits

For each of the seven individual OIG audits, we analyzed OJP’s and the grantees’ responses to the reports’ findings and recommendations. Our analysis determined that OJP generally agreed with 77 of the 82 recommendations and provided planned corrective actions to address the deficiencies found during the individual audits. The grantees’ did not always agree with the OIG’s reported deficiencies but generally agreed to implement the OIG’s recommendations. In the following paragraphs we present a brief summary of the grantees’ and OJP’s responses and planned corrective actions to the OIG audits. Appendix III contains more detailed information regarding OJP’s and the grantees’ responses and planned corrective actions.

Boat People S.O.S., Inc.

The OIG audit identified significant deficiencies in 8 of the 10 areas tested – goals and accomplishments, reporting, fund drawdowns, budget management and control, local matching requirements, expenditures, indirect costs, and monitoring of subrecipients. The OIG made 22 recommendations to address the deficiencies. OJP agreed with 21 of the 22 recommendations and provided planned or completed corrective actions for the 21 recommendations. OJP disagreed with the recommendation to remedy the $2,800 in questioned dental and health insurance costs and said that the questioned amount was for dental insurance which was allowable under the grant budget category of health insurance. In its response to the OIG audit, the Boat People objected to some of the report language that did not have a significant effect on the reported deficiencies. In most cases, the Boat People either agreed with the OIG’s recommendations and provided planned or completed corrective actions to address the deficiencies, or provided additional explanations for deficiencies identified by the OIG.

Heartland Alliance

The OIG audit identified significant deficiencies in 8 of the 10 areas tested – reporting, fund drawdowns, budget management and control, local matching requirements, expenditures, indirect costs, monitoring of subrecipients, and accounting and internal controls. The OIG made 23 recommendations to address the deficiencies. OJP agreed with all 23 recommendations and provided planned or completed corrective actions for the recommendations. In its response to the OIG audit, Heartland Alliance generally agreed with the OIG’s recommendations and provided planned or completed corrective actions for the recommendations. However, Heartland Alliance also provided additional comments and explanations regarding some deficiencies reported by the OIG.

International Rescue Committee – Miami

The OIG audit identified significant deficiencies in 8 of the 10 areas tested – goals and accomplishments, reporting, fund drawdowns, budget management and control, local matching requirements, expenditures, indirect costs, and monitoring of subrecipients. The OIG made 17 recommendations to address the deficiencies. OJP agreed with 15 of the 17 recommendations and provided planned or completed corrective actions for them. OJP disagreed with the recommendation regarding deobligation of funds not used for direct assistance to victims and the recommendation for the International Rescue Committee to issue a protocol for coordinating with external agencies. OJP also disagreed in part with the recommendation regarding unused housing services. In its response to the OIG audit, the International Rescue Committee disagreed with all 17 recommendations, but provided planned actions to resolve many of them.

Mosaic Family Services, Inc.

The OIG audit identified significant deficiencies in 4 of the 10 areas tested – goals and accomplishments, fund drawdowns, expenditures, and monitoring of subrecipients. The OIG made two recommendations to address the deficiencies. Both OJP and Mosaic agreed with the recommendations and provided documentation to address the weaknesses found. The OIG closed the audit report based on the documentation provided.

Refugee Women’s Network, Inc.

The OIG audit identified significant deficiencies in 4 of the 10 areas tested – goals and accomplishments, budget management and control, local matching requirements, and expenditures. The OIG made six recommendations to address the deficiencies. OJP agreed with five of the six recommendations and provided planned or completed corrective actions for the recommendations. OJP disagreed with the first recommendation to deobligate the $97,686 that remained at the end of the initial grant period. In its response to the OIG audit, the Refugee Women’s Network disagreed with the recommendations related to deobligating the remaining grant funds, remedying the $8,463 in overcharges for salaries and fringe benefits, and establishing internal controls to safeguard federal funds. The Refugee Women’s Network generally agreed with the remaining three recommendations.

YMCA of the Greater Houston Area, Inc.

The OIG audit identified significant deficiencies in 3 of the 10 areas tested – goals and accomplishments, reporting, and expenditures. The OIG made seven recommendations to address the deficiencies. OJP agreed with six of the seven recommendations and provided planned or completed corrective actions for the recommendations. OJP disagreed with the recommendation related to submitting progress reports in a timely manner. In its response to the OIG audit, the YMCA generally agreed with six of the seven OIG’s recommendations and provided planned or completed corrective actions for the recommendations. However, the YMCA also disagreed with the recommendation related to submitting progress reports in a timely manner. The YMCA also provided additional comments and explanations regarding some deficiencies reported by the OIG.

San Diego Region Anti-trafficking Task Force

The OIG audit identified significant deficiencies in 3 of the 10 areas tested – goals and accomplishments, reporting, and budget management and control. The OIG made five recommendations to address the deficiencies. OJP agreed with all five recommendations and provided planned or completed corrective actions for the recommendations. In its response to the OIG audit, the San Diego Sheriff’s Department generally agreed with the OIG’s recommendations and provided planned or completed corrective actions for the recommendations.

Overall Administration of Grants

The systemic grant administration deficiencies identified in the seven OIG audits of OJP human trafficking grantees are consistent with OJP’s weak record of monitoring the approximately $2–$3 billion of grants it awards each year. The OIG has repeatedly identified these deficiencies in previous OIG reviews that raise questions about how effectively taxpayer grant funds are being spent. For example, multiple OIG reviews have found that OJP lacked adequate financial and programmatic oversight of its grant programs. In addition, we have found that OJP has yet to develop consistent mechanisms to assess the success of its grant programs. OIG audits continue to identify varied deficiencies regarding OJP’s oversight of grant programs, including difficulties in meeting grant objectives, improper use of grant funds, problems in the grant closeout process, and poor measurement of grant effectiveness.

At the conclusion of our audit, an OJP official provided us an update on changes to OJP’s grant monitoring and assessment efforts. According to the official, the changes included:

While we could not evaluate these actions, if fully implemented they could address some of the weaknesses we found during this audit. The recent OIG audits of OJP’s human trafficking grants identified many of the same deficiencies as past OIG audits of OJP grants. As a result of these continued deficiencies, the OIG has identified grant management as one of the Department’s top management challenges for the past 6 years. While it is important to efficiently award the billions of dollars in grant funds appropriated by Congress annually, it is equally important that the Department maintains proper oversight over the grantees’ use of these funds to ensure accountability and to ensure that these funds are effective and used as intended.

Conclusion

The OIG’s individual audits of the OVC service provider agreements and a BJA task force grant found that they did not comply with the essential grant requirements in 9 of the 10 areas tested. OJP and the grantees had initiated or agreed to initiate corrective action to address most of the weaknesses found in the individual audits. However, we believe that the weaknesses identified in many areas were systemic and warrant additional guidance and direction to all the OVC and BJA grantees to correct.

Recommendation

We recommend that OJP:

  1. Provide additional training and oversight of service provider and task force grantees to ensure that they:


3.      EFFECTIVENESS OF OJP’S GRANT PROGRAMS FOR HUMAN TRAFFICKING VICTIMS

In Finding 1, we analyzed performance data for the 41 cooperative agreements awarded by the OVC to 36 separate service providers and the 42 grants awarded by the BJA to establish task forces. While the period of our review covered from the inception of the awards in FY 2003 through FY 2007, not all service provider agreements and task force grants were in effect during the entire review period. Therefore, the number of service provider agreements and task force grants that we reviewed varied depending on the period covered by the test. The same is true for the tests we conducted as part of this finding.

In Finding 1, we presented performance data for the OVC service providers that showed they helped few victims during 2003 and 2004. OJP recognized that few victims were being served and took steps to address the problem. In FY 2005, the BJA began awarding grants to law enforcement agencies to establish task forces to identify more victims and refer them to the service providers. While the identification of victims by the task forces initially led to a significant increase in the number of victims helped by the service providers, subsequent data showed that the task forces have not been effective at creating a sustained increase in the number of victims served.

In this finding, we present additional performance data pertaining to the human trafficking program by discussing:

In the subsequent section, we examine the amount of direct assistance actually provided to victims by the service providers.

Performance Data Reported by the OVC Service Providers and BJA Task Forces

As noted earlier, the Department’s most recent human trafficking report to Congress did not accurately reflect the number of victims aided by the OVC service providers and identified by the BJA task forces as of December 31, 2006. Also, the updated performance data submitted by the service providers and the task forces for the 6-month period ending June 30, 2007, was also inaccurate. If the inaccurate performance data is not corrected before the next annual report to Congress scheduled to be submitted in the Fall of 2008, then Congress will again be presented with data that overstates the effectiveness of OJP’s human trafficking grant programs.

Over the more than 4 years of the program, service providers reported assisting 1,924 trafficking victims as of June 30, 2007. However, our analysis of the data reported by 7 of the 40 service providers found that the service providers overstated the number of victims served by 54 percent.

As of June 2007, the BJA tracked performance data for the task forces and planned to include the data in the next annual report to Congress due in 2008. That data includes the number of:

We interviewed officials at 11 BJA task forces and reviewed documentation maintained by them to determine if the data reported for the above performance measures was accurate. We found that most of the task forces reported inaccurate data for each of the three performance measures.

Applications for Continued Presence

Trafficking victims may be granted “continued presence” by the Attorney General, allowing them to stay in the country temporarily during an investigation or prosecution. The victims can also apply for a T-visa, a special 3-year visa for victims of trafficking, which allows them to apply for legal permanent residence status at the end of the 3-year period. Unless they are under age 15, victims must be willing to assist in every reasonable way the investigation and prosecution of the trafficking case to qualify for the T-visa.

According to a BJA official, the continued-presence performance measure includes both applications for continued presence and applications for T-visas if the T-visa application includes law enforcement endorsement that the victim has cooperated in the investigation and prosecution of the trafficker. The BJA official also told us that the number reported for the continued-presence performance measure is an indicator of how effective the human trafficking program is operating.

We found that as of June 30, 2007, the 42 BJA task forces had reported 288 applications for continued presence. The low number of continued presence applications when compared to the 2,128 potential victims who the BJA records show the task forces identified during the period suggests that only a small fraction of the victims identified subsequently cooperated with law enforcement in the investigation and prosecution of traffickers. Moreover, as shown in the following table, we analyzed the performance data reported for 11 of the 42 task forces regarding the number of continued presence applications filed on behalf of trafficking victims and found that the BJA maintained inaccurate performance data for 8 of the 11 task forces. The BJA data was overstated for seven of the task forces and understated for one task force. Overall, the BJA data was overstated by 51 percent. Consequently, the task force grants were actually less effective in identifying victims than indicated by the BJA data.

OIG Analysis of the Continued Presence Applications
Reported by Task Forces as of June 30, 200723

Task Force Grantee Number of Applications for Continued
Presence Reported as of June 30, 2007
Task
Force
Progress
Reports
BJA
Report
Verified
by the
OIG
Overstated/
(Understated)
City of Atlanta, Georgia 0 8 0 8
Chicago, Illinois Police Department 2 2 0 2
City of Milwaukee, Wisconsin 0 0 0 0
Cobb County, Georgia Board of Commissioners 2 2 0 2
Collier County, Florida 4 4 5 (1)
Dallas, Texas Police Department 1 1 1 0
City of Fort Worth, Texas 0 0 0 0
Harris County, Texas 123 123 104 19
City of Los Angeles, California 20 20 0 20
Metropolitan Police Department of D.C. 5 5 0 5
Miami Dade County, Florida 3 4 2 2
  Totals 160 169 112 57
Source: Task force progress reports, Bureau of Justice Assistance summary report, Office of the Inspector General interviews with Bureau of Justice Assistance and task force officials, and Office of the Inspector General analyses of documents provided by the task forces

For 2 of the 11 task forces, the performance data maintained by the BJA was higher than reported by the task force progress reports. Both the BJA and task force officials provided the following explanations for the differences.

BJA

Task Forces

Officials Trained to Identify Trafficking Victims

The BJA requires the task forces to report the number of law enforcement and other officials trained to identify trafficking victims. The BJA expected that, as a result of the training, more trafficking victims would be identified and referred to the service providers, thus meeting the requirements of the performance measure.

As shown in the table below, the BJA collected inaccurate performance data on the number of law enforcement and other officials who received training in identifying trafficking victims for 10 of the 11 task forces tested. The BJA data was overstated for eight task forces and understated for two. Overall, the BJA data was overstated 38 percent.

OIG Analysis of Law Enforcement and Other Officials
Provided Victim Identification Training
Reported by Task Forces as of June 30, 200724

Task Force Grantee Victim Identification Training for Law
Enforcement and Other Officials Reported
as of June 30, 2007
Task
Force
Progress
Reports
BJA
Report
Verified
by the
OIG
Overstated/
(Understated)
City of Atlanta, Georgia 19 14 19 (5)
Chicago, Illinois Police Department 2,825 2,826 2 2,824
City of Milwaukee, Wisconsin 2,178 2,178 1 2,177
Cobb County, Georgia Board of Commissioners 1,297 1,297 584 713
Collier County, Florida 1,862 1,906 1,906 0
Dallas, Texas Police Department 315 315 227 88
City of Fort Worth, Texas 494 494 418 76
Harris County, Texas 1,535 612 3,087 (2,475)
City of Los Angeles, California 8,995 8,995 8,922 73
Metropolitan Police Department of D.C. 3,341 3,341 0 3,341
Miami Dade County, Florida 4,551 4,551 4,103 448
  Totals 27,412 26,529 19,269 7,260
Source: Task force progress reports, Bureau of Justice Assistance summary report, Office of the Inspector General interviews with Bureau of Justice Assistance and task force officials, and Office of the Inspector General analyses of documents provided by the task forces

For 2 of the 11 task forces, the performance data maintained by the BJA was higher than reported in the task force progress reports. For two other task forces, the performance data maintained by the BJA was lower than reported. Both the BJA and task force officials provided the following explanation for the differences.

BJA

Task Forces

Awareness Presentations Made to the Public

As part of the performance measures, the task forces are required to report the number of public awareness presentations made to the public. These presentations take many forms, such as television public service announcements, Internet-based video presentations, and presentations to groups such as the Rotary Club or other service organizations. The BJA expected that the awareness presentations would: (1) increase the public awareness of human trafficking, (2) result in the public reporting to law enforcement more potential human trafficking situations, and (3) result in the task forces referring more victims to service providers.

As shown in the following table, the BJA collected inaccurate performance data on the number of awareness presentations made to the public for 7 of the 11 task forces we tested. Five of the task forces overstated the number of presentations and two task forces understated the number of awareness presentations made. Overall, the BJA overstated the number of awareness presentations made by 191 percent.

OIG Analysis of Awareness Presentations Made to the Public
Reported by Task Forces as of June 30, 200725

Task Force Grantee Awareness Presentations Made to the Public
Reported as of June 30, 2007
Task Force
Progress Reports
BJA Report Verified
by the
OIG
Overstated/
(Understated)
City of Atlanta, Georgia 1 0 1 (1)
Chicago, Illinois Police Department 2 2 3 (1)
City of Milwaukee, Wisconsin 10 10 2 8
Cobb County, Georgia Board of Commissioners 2 2 2 0
Collier County, Florida 62 63 63 0
Dallas, Texas Police Department 0 0 0 0
City of Fort Worth, Texas 8 8 8 0
Harris County, Texas 101 80 8 72
City of Los Angeles, California 15 15 6 9
Metropolitan Police Department of D.C. 36 41 0 41
Miami Dade County, Florida 0 50 0 50
  Totals 237 271 93 178
Source: Task force progress reports, Bureau of Justice Assistance summary report,
Office of the Inspector General interviews with Bureau of Justice Assistance and task force officials, and Office of the Inspector General analyses of documents provided by the task forces

For 3 of the 11 task forces, the performance data maintained by the BJA was higher than reported by the task forces in their progress reports. For 2 of the 11 task forces, the performance data maintained by the BJA was lower than reported by the task forces in their progress reports. Both the BJA and task force officials provided the following explanations for the differences.

BJA

Task Forces

Achieving Performance Goals

As discussed in Finding 2, the OIG audits found that six of seven grantees had not met one or more of the grant performance goals. A goal that was most often not met was related to the number of victims aided by the service providers. The audits found that four of the six service providers tested had not aided the number of victims that they anticipated helping.

International Rescue Committee – Miami

The International Rescue Committee – Miami (IRC) had a goal to develop and implement a 3-year program from January 2003 through December 2005 for 100 victims of trafficking that addressed both short- and long-term social service needs. However, the IRC reported serving only 41 victims as of December 31, 2005, 59 percent below the 100 victims anticipated. Moreover, as of June 30, 2007, IRC reported serving only 56 victims, still 44-percent below the anticipated number. Further, as explained in Finding 1, we found that the IRC could support only 50 victims served as of June 30, 2007. The IRC continued to report five victims who had been identified and counted as new victims in prior reporting periods, and reported a case that was not overseen by the OVC.

An IRC official told us that meeting the goal was a difficult challenge, although the number of trafficked persons identified by the IRC continues to grow.

Mosaic Family Services, Inc.

Mosaic Family Services, Inc. had a goal to provide services for up to 180 trafficking victims with case management, housing, legal aid, psychological and medical aid, English language instruction, and employment and referral assistance by the end of the original project date of December 31, 2005. However, Mosaic reported serving 116 clients as of December 31, 2005, 36 percent below the 180 victims anticipated. As of June 30, 2007, Mosaic reported serving 128 victims, still 29 percent below the anticipated number of victims. As explained in Finding 1, we found that Mosaic could support only 55 victims as being helped as of
June 30, 2007. Mosaic inappropriately served victims who had been certified by HHS before the OVC grant was awarded or before coming to Mosaic for services. Mosaic also served victims who had received T-visas before coming to Mosaic, but Mosaic had not contacted HHS to determine if the victims were certified.

We asked Mosaic officials to explain why they had not achieved the performance goal established in the grant application. A Mosaic official told us that the goal was only an estimate and that Mosaic served all victims who were referred to them for services. The Mosaic official also said that they have no control over the number of victims referred.

Refugee Women’s Network, Inc.

The Refugee Women’s Network (RWN) had a goal to provide comprehensive culturally and linguistically appropriate direct services for a minimum of 99 pre-certified victims of trafficking during the 3-year life of the award from July 2004 through June 2007. The RWN reported serving 39 victims as of June 30, 2007, 61 percent below the 99 victims anticipated. Of these 39 victims, the RWN reported 35 were served as of December 31, 2006. However, as explained in Finding 1, we found that as of December 31, 2006, the RWN inappropriately counted 14 of the 35 victims reported because it continued to report victims who had been identified and counted as new victims in prior reporting periods.

RWN’s sub-grantee (Tapestri) provided the following explanation for why it had not achieved the performance goal established in its grant application.

YMCA of the Greater Houston Area, Inc.

The YMCA had a goal to serve an average of 50 clients a year for the period January 1, 2003, through December 31, 2005, for a total of 150 anticipated clients. However, the YMCA reported serving 56 clients as of December 31, 2005, 63-percent below the 150 victims anticipated. As of June 30, 2007, the YMCA reported serving 112 victims, still 25-percent below the anticipated number of victims. Further, as explained in Finding 1, we found that the YMCA could support only 81 victims as eligible for support using the OVC grant funds as of June 30, 2007. The YMCA inappropriately counted victims who were certified by HHS before coming to the YMCA for services or who were in the process of being certified by HHS.

YMCA officials said the goal was only an estimate, and the YMCA initially used the grant funds to perform outreach, training, and awareness presentations because an investigative partner had not been established to refer victims to the YMCA. After the task force grant was awarded in December 2004, the number of victims referred to the YMCA increased significantly.

Direct Assistance to Victims

The OVC service provider grants furnish funding for personnel salaries and fringe benefits, travel, equipment, consultants and contracts, supplies, and other expenses. We found that service providers usually maintained documentation to show the direct assistance provided to trafficking victims such as costs for food, clothing, shelter, medical and dental care, and transportation. We analyzed the grant expenditures and victims-served data for seven OVC service providers and found that usually only a small amount of the grant funds were used to provide direct assistance to victims.26 Overall, the seven service providers used only $922,377 of the $8,435,891 (10.9 percent) in grant funds to provide direct assistance to victims. Four of the seven providers used less than 10 percent of the grant funds to provide direct assistance to trafficking victims as presented in the following table.

OIG Analysis of Direct Assistance to Victims
Provided by OVC Service Providers

Service Provider Federal
Funds Spent
Direct Assistance
to Victims
Percent Direct Assistance
Boat People S.O.S., Inc. $1,896,535 $127,987 6.7%
Coalition to Abolish Slavery and Trafficking $1,290,824 $261,227 20.2%
Heartland Alliance $1,336,786 $50,176 3.8%
International Rescue Committee – Miami $1,635,850 $200,697 12.3%
Mosaic Family Services, Inc. $1,068,361 $61,288 5.7%
Refugee Women’s Network, Inc. $470,155 $39,368 8.4%
YMCA of the Greater Houston Area, Inc. $737,380 $181,634 24.6%
  Totals $8,435,891 $922,377 10.9%
Source: Service provider expenditure and victim data

Officials from six of the seven service providers explained that much of the direct services they supply to victims are consultations, legal assistance, and other services provided by in-house staff or by outside consultants and contractors. However, we found that the six service providers were not required to and consequently did not account for how much of the grant funds used for these purposes directly assisted victims. The six service providers explained that much of the grant funds were used to perform community outreach and training, and not direct assistance to victims.

Service Provider and Task Force Officials’ Views on OJP’s Human Trafficking Grant Programs

During our audit work at 7 OVC service providers and 11 BJA task forces, we interviewed 22 service provider officials and 43 task force officials to obtain their views on the effectiveness of OJP’s human trafficking task force program. Overall, officials generally believed that OJP’s grant programs were worthwhile and valuable programs for helping trafficking victims. However, officials provided many comments regarding impediments to program effectiveness and how the program could be improved. The most common comments regarding impediments to program effectiveness included:

Common comments we heard regarding ways program effectiveness could be improved included the following:

Conclusion

We found that OJP’s grant programs have built significant capacities to serve victims, but have not been effective at identifying and serving significant numbers of alien trafficking victims. Initially, the OVC service providers served far fewer victims than anticipated. OJP recognized that few victims were being served and implemented an initiative to award grants to establish task forces to identify and refer victims to service providers. While the task forces have increased the number of potential victims identified, the task forces’ work in identifying victims has not resulted in a sustained increase in the number of victims aided by the service providers. The OVC and BJA also need to improve monitoring of the OVC service providers and the BJA task forces to ensure that: (1) performance data reported by the service providers and task forces is accurate, (2) service providers and task forces are meeting the performance goals, and (3) service providers can show the amount of grant funds that are used to directly assist victims of human trafficking.

Recommendations

We recommend that OJP:

  1. Establish an effective system for monitoring the OVC service providers to ensure that: (1) performance data reported by the service providers is accurate, (2) service providers are meeting the performance goals, and (3) service providers track the amount of grants funds used to assist victims of human trafficking.

  2. Establish an effective system for monitoring the BJA task forces to ensure that: (1) performance data reported by the task forces is accurate, and (2) the task forces are meeting the performance goals.

  3. Issue additional guidance to all task force grantees regarding best practices to:



Footnotes
  1. In FY 2003, one service provider received two agreements. In FY 2004, the 10 service providers receiving agreements included 1 service provider that had received an agreement in the previous year. In FY 2006, the 14 service providers receiving agreements included 1 service provider that had received an agreement in FY 2003 and 1 service provider that had received an agreement in FY 2004. In FY 2007, the three service providers receiving agreements included one service provider that had received an agreement in FY 2003.

  2. The amount awarded includes the amount of the initial agreement and any supplements to the initial agreements.

  3. U.S. Department of Justice, Report to Congress from Attorney General Alberto R. Gonzales on U.S. Government Efforts to Combat Trafficking in Persons in Fiscal Year 2004 (July 2005), 5.

  4. A supplement is when additional funds are provided under a previously awarded grant to continue services under the initial grant or to perform additional services related to the initial grant.

  5. A concept paper is similar to a proposal that would be submitted by an applicant in response to a solicitation, except the concept paper includes a description of the estimated costs rather than a detailed budget and budget narrative.

  6. In FY 2007, OVC awarded 2 new agreements and 11 supplements to continue funding under prior awards. No new solicitation was issued for FY 2007.

  7. The Attorney General is authorized to approve applications from aliens for “continued presence” in the United States. The continued presence approval allows aliens to remain in the United States for a period of time to assist law enforcement in the prosecution of human traffickers.

  8. U.S. Department of Justice, Report to Congress from Attorney General John Ashcroft on U.S. Government Efforts to Combat Trafficking in Persons in Fiscal Year 2003 (May 1, 2004). Although the report was for FY 2003, the number of victims aided by OVC service providers was reported for calendar year 2003.

  9. DOJ, Report to Congress on U.S. Government Efforts to Combat Trafficking in Persons. Although the report was for FY 2004, the number of victims aided by OVC service providers was reported for calendar year 2004.

  10. U.S. Department of Justice, Attorney General’s Annual Report to Congress on U.S. Government Efforts to Combat Trafficking in Persons Fiscal Year 2005 (June 2006). Although the report was for FY 2005, the number of victims aided by OVC service providers was reported for calendar year 2005.

  11. U.S. Department of Justice, Attorney General’s Annual Report to Congress on U.S. Government Efforts to Combat Trafficking in Persons Fiscal Year 2006 (May 2007). Although the report was for FY 2006, the number of victims aided by OVC service providers was reported for calendar year 2006.

  12. Of the 106 victims that we counted as verified, 41 were actually victims reported by a predecessor grantee (Little Tokyo) that works closely with the Coalition to Abolish Slavery and Trafficking (CAST). The OVC now combines the victims served by Little Tokyo and CAST. We did not attempt to verify the 41 victims reported by Little Tokyo.

  13. Of the 123 victims that we counted as verified, 41 were actually victims reported as served by a predecessor grantee (Little Tokyo) that works closely with the Coalition to Abolish Slavery and Trafficking. OVC now combines the victims served by Little Tokyo with those served by the Coalition to Abolish Slavery and Trafficking. We did not attempt to verify the 41 victims reported by Little Tokyo.

  14. A T-visa is a special 3-year visa for victims of trafficking which allows them to apply for legal permanent residence status at the end of the 3-year period. However, unless they are under age 15, victims must be willing to assist in every reasonable way in the investigation and prosecution of the trafficking case to qualify for the T-visa. Intake forms are used by case workers during initial interviews with potential victims to determine if a person is a victim of human trafficking. Certification letters from HHS are issued to trafficking victims to confirm that the victims have been certified and provide the dates of certification.

  15. Our site work was conducted at the Atlanta task force before the June 30, 2007, performance data was accumulated and reported. Therefore, the data presented for the Atlanta task force is as of the reporting period ending December 31, 2006.

  16. The audit of Heartland Alliance included award number 2002-WL-BX-0026 for $375,000 that was awarded by OJP’s Office of Violence Against Women and was not a human trafficking service provider agreement.

  17. Grant funds are obligated when a valid purchase order or requisition is issued to cover the cost of purchasing an authorized item on or after the begin date of the grant and up to the last day of the grant period.

  18. This deficiency was for award number 2002-WL-BX-0026 which was not a human trafficking service provider award as explained in footnote 20.

  19. As explained in Footnote 19, the data presented for the Atlanta task force is as of reporting period ending December 31, 2006.

  20. As explained in Footnote 19, the data presented for the Atlanta task force is as of reporting period ending December 31, 2006.

  21. As explained in Footnote 19, the data presented for the Atlanta task force is as of reporting period ending December 31, 2006, reporting period.

  22. We analyzed expenditure data as of June 30, 2007, for five of the seven service providers. The data for the Boat People S.O.S., Inc. was as of the end of the agreement on December 31, 2006. The data for the Refugee Women’s Network, Inc. was as of the end of the agreement on December 31, 2007.



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