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Job Title: Supervisory Information Technology Specialist

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Department: Department Of Justice

Agency: U.S. Attorneys, Executive Office, & Office of U.S. Attorneys

Job Announcement Number: 10-EDPA-DEU-07


SALARY RANGE:

$103,152.00 - $134,096.00 /year

OPEN PERIOD:

Wednesday, June 23, 2010 to Wednesday, July 07, 2010

SERIES & GRADE:

GS-2210-14/14

POSITION INFORMATION:

Full-Time Permanent

DUTY LOCATIONS:

1 vacancy - Philadelphia Metro area, PA

WHO MAY BE CONSIDERED:

All U.S. Citizens and Nationals (residents of American Samoa and Swains Island)

 


JOB SUMMARY:

Serves as Information Technology Manager for the U.S. Attorney's Office, Eastern District of Pennsylvania.  Under the direction of the Administrative Officer, manages the Systems Support and the Litigation Support Units. 

The systems analysis and design activities include responsibility for USAO personal computers (PCs), servers, printers, communications devices, a national Wide Area Network (WAN) that connected District-level integrated hardware and software configured into a Local Area Network (LAN), workstations which access the server via File Transfer Protocol (FTP), leased lines and bridges, operating systems, case management systems and computer litigation support.   The litigation support activities include implementing and utilizing litigation-specific software, e-discovery, responsibility for trial laptops and courtroom-specific equipment, conference and courtroom presentations, data processing software and systems, along with reproduction center management. Assignments include leadership and technical direction over the spectrum of USAO-wide and USAO-unique hardware, applications software, and a host of databases constructed to manage litigative/investigative materials.   



Duties

Additional Duty Location Info:


1 vacancy - Philadelphia Metro area, PA


Supervises a staff of Information Technology Specialists, Docket Technicians, and a Litigation Support Assistants. Plans, assigns and evaluates work performance of subordinates. Provides technical advice and assistance to resolve problems referred by staff. Performs a wide range of information system analysis, development and installation in support of District's information needs utilizing network hardware and software capabilities. Systems applications are considered complex in terms of programming requirements, communications limitations, the need to modify standard computer systems hardware and practices to solve software problems, and the need to adapt precedents and make significant departures from standardized approaches. Oversees the performance of Information Technology Specialists who are tasked with day-to-day operation of the network. Manages the hardware components of the network to include the maintenance of servers, server consoles, workstations and other peripherals. Accesses the network operating system(s) to control the execution, input, output and other services that run programs and process Network requests. Develops, writes, tests, and maintains complex programs for unique District-level applications that operate in the network environment. Manages the installation of, and develops applications for one or more non-network systems that operate within the USAO as stand-alone or separate networks. Develops applications for such systems using off-the-shelf applications software. Manages the spectrum of network software applications to maintain current system effectiveness and to install system upgrades and patches. Manages the data communications network including connections with other WAN District servers. Manages the network environment to keep pace with turnover, expansion, and technological enhancements. Manages the district's computer equipment inventory program. Implements and manages computer security laptops assigned to district personnel. Oversees the Case Management functions. Manages system software and hardware performance to assure conformity with contractual and other obligations.

Provides leadership and senior technical direction to a variety of USAO-wide office automation and automated litigation support programs.  For example,

-  Analyzes office automation functions and recommends changes to increase efficiency and effectiveness of the Network.  Monitors system use and response time, conducts cost-benefit analyses, and develops implementation plans.  Studies the interaction of various subsystems and recommends alternative operating procedures.  Recognizes possible conflicts in relationships with other systems, including the continual flow of programs, tests, and modifications that are needed to ensure the successful transmission of data between servers through all USAO's.

- Provides technical direction to, and coordinates USAO-wide system administration with, the district's Litigation Support Specialist to provide technical advice to litigation teams on legal automation requirements and systems capabilities to facilitate litigation decisions, trial preparation and trial presentation. Performs a wide range of information system analysis, development and installation in support of district litigation activities.

- Manages the District's internet and intranet program.

- Works with Assistant U.S. Attorneys (AUSA's), investigators, Federal agents and paralegals to determine the details of the case and the government's strategy for proving its case.  Analyzes litigation support requirements to develop or recommend appropriate strategies to meet litigation needs.  Recommends alternative methods and promotes the use of automated approaches as well as visual means. 

- Recommends a variety of software packages including database, spreadsheet and word processing applications such as Concordance, IPRO, CaseMap, Access, Sanction, Law, PowerPoint, Excel,, based on which software would be most effective for presentation of complex and voluminous evidence or to production of graphic demonstrative evidence, as well as meeting individual user needs.  Monitors output from computer data system for cases to provide the AUSA's, investigators, Federal agents, and paralegals with the status of each case and to process analyses on most effective trail presentation method.

- Coordinate GIS activities in the Civil and Criminal Divisions.  GIS includes crime mapping for drugs and firearms usage, predatory lending and terrorist activities and intelligence data.

Oversees a wide range of information systems analysis, development and installation in support of Districts' information needs, utilizing network hardware and software capabilities.  Systems developed vary in purpose and complexity; however, they characteristically encompass a significant number of users within the District.  Systems applications are considered complex in terms of programming requirements, communications limitations, the needs to modify standard computer systems hardware and practices to solve software problems, and the needs to adapt precedents and make significant departures from standardized approaches. 



Qualifications and Evaluations

QUALIFICATIONS REQUIRED:

One year of specialized experience equivalent to the GS-2210-13 in the federal service.

Specialized experience is experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques to the position to be filled. This knowledge is generally demonstrated by assignments where the applicant analyzed a number of alternative approaches in the process of advising management concerning major aspects of project design, implementation, management, and reporting, such as what system interrelationships must be considered, or what operating mode, systems software, and/or equipment configuration is most appropriate for a given project.

Applicants must meet all qualification requirements by the closing date.



You must be a U.S. citizen to qualify for this position.

The selectee will be subject to drug testing by urinalysis prior to appointment.

Employment is contingent upon the satisfactory completion of a background investigation adjudicated by the Department of Justice.


HOW YOU WILL BE EVALUATED:


Selective Placement Factor: A selective placement factor is determined to be essential for successful performance in this position. Those candidates who do not meet the following selective placement factors will be rated 'not qualified' for the position.

Selective Placement Factors for this position:

1. Ability to analyze, design, implement and update Litigation Support systems to fully utilize state of the art hardware/software (Describe environment and Litigation Support hardware/software applications).

2. Ability to implement, utilize, and analyze network infrastructure and related components (Describe environment and network platform / applications). 

A  Rating Schedule/Crediting Plan will be used to evaluate an applicant's job-related knowledge, skills, and abilities (KSAs) by reviewing the candidate's experience, education, and accomplishments against a set of predetermined job-related benchmarks.  In addition, applicants will be rated on their IT related experience demonstrating each of the following four competencies:  attention to detail; customer service; oral communication, and problem solving. 

Knowledge, Skills and Abilities (KSAs):

A. Ability to analyze, design, implement and update Litigation Support systems to fully utilize state of the art hardware/software (Describe environment and Litigation Support hardware/software applications). Screen out.

B. Ability to implement, utilize, and analyze network infrastructure and related components (Describe environment and network platform / applications).  Screen out.

C.   Knowledge of hardware/software system solutions for document and records management  (Describe examples and  methods by which solutions were implemented).  .

D.   Ability to solve day-to-day problems merging systems best practices with litigation support best practices (Describe examples of various systems used and methods used to create best practices for those systems.   (Describe examples of various systems used and methods used to troubleshoot those systems).

E.  Ability to supervise (describe your ability to:)

    1.  assign and review work of subordinates; training and work effectively with subordinates from a variety of backgrounds and with different levels/areas of training.

     2.  accomplish the quality and quantity of work expected within set limits of cost and time.

     3.  plan own work and carry out assignment effectively.

     4.  communicate with others effectively both orally and in writing in working out solutions to problems or questions relating to the work.

     5.   understand and further management goals as these affect day-to-day work operations.

     6.  develop improvements in or design new work methods and procedures. 

     7.  skill in implementation of a system to track work in progress.

F.   Ability to communicate technical information orally and in writing to diverse audiences.  (Who was your audience)? (What Information was presented)?

Applicants are encouraged to address their experience and/or education related to the KSAs described above. We suggest that you address each KSA separately in clear and concise paragraphs. Failure to do so may result in a lower score in the evaluation process.  When answering the questions, remember that your experience and education are subject to verification by investigation.





Benefits and Other Info


BENEFITS:

Benefits Package is authorized for this position.  Additional information about Federal benefits can be obtained at http://www.usajobs.gov/ei61.asp.

Payment of relocation expenses may be authorized in accordance with applicable regulations.   

A recruitment or relocation incentive may be considered as appropriate based on qualifications.


OTHER INFORMATION:

ICTAP AND/OR CTAP CANDIDATE - To receive selection priority, surplus and displaced employees must apply and be found well-qualified for the position. A well-qualified CTAP or ICTAP employee is one who satisfies all medical, physical, education, experience and selective factors (if any) for the vacant position; is rated equivalent to 85 or more against the Rating Schedule/Crediting Plan or if category rating is being used, meets the criteria of 'Highly Qualified Category' as described in the Qualifications & Evaluations section of this announcement; and, upon entry can satisfactorily perform all of the duties of the position.

CTAP and ICTAP candidates must submit the following documents which show their eligibility for selection priority: 1) a copy of a RIF separation notice, Certificate of Expected Separation, or some other proof of eligibility for priority selection; 2) a copy of an SF-50 showing their current position, grade level, promotion potential, and duty location; and 3) a copy of their most recent performance appraisal.

VETERANS' PREFERENCE
Preference eligibles must submit a DD-214 which indicates character of service as proof of entitlement to veterans' preference. In addition to submitting the DD 214, preference eligibles claiming 10-point preference must submit a completed (must be signed and dated) Application for 10-Point Veteran Preference (SF-15) and appropriate documentation as listed on the back of the Form SF-15. (Visit the following web site for additional information: http://www.opm.gov/employ/veterans/html/vetguide.asp)

SPECIAL HIRING AUTHORITIES - If you are eligible and would like to be considered under a special hiring authority such as Schedule A of the excepted service for persons with disabilities; a veteran who is eligible for appointment under the Veterans' Recruitment Appointment (VRA) authority or the direct-hire authority to appoint veterans with service-connected disabilities of 30 percent or more; Peace Corps or VISTA service; or another excepted service/special hire authority, appropriate documentation to support your claim for eligibility must be submitted with your application package. See http://www.opm.gov/Strategic_Management_of_Human_Capital/fhfrc/default.asp for more details.

If you are a male born after December 31, 1959, and are at least 18 years of age, you must have registered with the Selective Service System (or have an exemption) to be eligible for a Federal job.

Completion of a one year probationary period may be required.

The selectee is subject to the satisfactory completion of a one-year supervisory or managerial probationary period unless this requirement has been met previously.



How To Apply


HOW TO APPLY:

Applications must be delivered to the office by 5:00 pm, Eastern Standard Time on the closing date OR postmarked by the closing date.  Applicants are requested to submit their application by using only ONE of the following methods:

1. Mail/deliver your application to:   U.S. Attorney's Office, Attn:  HR, 615 Chestnut Street, Suite 1250, Philadelphia, PA  19106.

2.  Fax your application to 215-861-8618, attn:  HR.

3.  Email your application to jobs4500@gmail.com

The use of a postage-paid government agency envelope to submit a job application is a violation of Federal laws and regulations. Applications submitted in postage-paid government envelopes will not be accepted.

You must submit all the following documents as appropriate (If your application package does not contain all of the applicable information, you can lose consideration for the job.):

__Optional Application for Federal Employment (OF-612), a resume, or any other written format that describes your job-related qualifications.  (Go to http://www.opm.gov/forms/html/of.asp and scroll down to obtain the OF-612).

The following information is required of all applicants:

__ Announcement number, title, and grade(s) of the position must be included in your application package.  For this position the Announcement number is 10-EDPA-DEU-07.

__ Full name, mailing address (including zip code) and day and evening phone numbers (with area code)

__ Social security number

__ Statement of U.S. Citizenship

__ If required for this position in the qualifications section, a statement indicating your typing speed based on a 5 minute sample with three or fewer errors. (A typing test may later be required.) As proof of your typing speed you can submit one of the following: a statement in your application package reflecting your typing speed of at least 40 words per minute; provide a certificate or proficiency from a school or other organization issued within the last 3 years; or include an SF-50 proving you have held a Federal position with a title requiring a qualified typist, e.g., typing, office automation, etc.

(Optional)___A completed OPM Form OF 306, Declaration for Federal Employment. To print a blank copy go to http://www.opm.gov/forms/html/of.asp.

__ Paid and non-paid work experience related to the position.  For each period of work experience include:

          ___Job title
          ___Series/grade (if Federal employment)
          ___Duties and accomplishments
          ___Employer's name and address
          ___Supervisor's name and contact information
          ___Starting and ending dates of employment (to get full consideration, include day/month/year)
          ___Number of hours worked per week (e.g., 40 hours per week, if not indicated you may not get full credit for your work experience)
          ___Salary
          ___Indicate if we may contact current supervisor/employer

__ Other job related information, such as training courses (title & year); skills (e.g., other languages, computer software/hardware, tools, etc.)

          ___Certificates/licenses (current)
          ___Honors, awards, and special accomplishments
          
__ IF QUALIFYING ALL OR IN PART ON THE BASIS OF EDUCATION FOR THIS POSITION, Copy of college transcripts.

___IF YOU WISH TO BE CONSIDERED UNDER ICTAP AND/OR CTAP, as outlined in the 'Other Information' section of this vacancy announcement, CTAP and ICTAP candidates must submit the following documents which show their eligibility for selection priority: 1) a copy of a RIF separation notice, Certificate of Expected Separation, or some other proof of eligibility for priority selection; 2) a copy of an SF-50 showing their current position, grade level, promotion potential, and duty location; and 3) a copy of their most recent performance appraisal.

__IF CLAIMING VETERANS' PREFERENCE, copy of a DD-214 (Certificate of Release or Discharge from Active Duty) which indicates character of service and proof of preference eligibility (Visit the following web site for additional information: http://www.opm.gov/employ/veterans/html/vetguide.asp

__IF CLAIMING 10-POINT VETERANS' PREFERENCE, a completed (must be signed and dated) SF-15 (Application for 10-point Veteran Preference) plus the supporting documentation required by this form. (Go to the web site at http://www.opm.gov/forms/html/sf.asp to obtain form.)

__ Support documentation for eligibility for non-competitive appointment or special hiring authorities, such as disability, Peace Corps service, etc.  (If you have questions about whether you are eligible for a particular hiring authority, please visit the web site at http://www.opm.gov/Strategic_Management_of_Human_Capital/fhfrc/default.asp 

If this is your first time applying for a federal job, or if you wish to view more detailed information about various aspects of applying for federal jobs, go to the Office of Personnel Management's 'New to the Federal Government FAQs' at http://www.opm.gov/employ/students/fedhire.asp.

Except where otherwise provided by law, there will be no discrimination because of sexual orientation, sex, status as a parent, genetic information, color, race, religion, national origin, political affiliation, marital status, disability, age, membership or nonmembership in an employee organization, or on the basis of personal favoritism.

The Department of Justice welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate the needs of those persons. The Department is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within the Department of Justice.

Competitive status is not required if the person selected is an individual with a disability who is eligible for appointment under Schedule A of the excepted service, or is a veteran who is eligible for appointment under the Veterans Benefit Improvement Act of 1984 (as amended), or the direct-hire authority to appoint veterans with service-connected disabilities of 30 percent or more. Appropriate documentation to support this claim for eligibility is required.


AGENCY CONTACT INFO:

Nancy Ahrendtsen
Phone: 215-861-8610
Fax: 215-861-8618
Email: nancy.ahrendtsen@usdoj.gov
Agency Information:
Department Of Justice, U.S. Attorneys Office
615 Chestnut Street
Suite 1250
Philadelphia, PA 19106
Fax: 215-861-8618

WHAT TO EXPECT NEXT:

Applicants will be notified once a final decision has been made. Application materials will not be returned.

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Agency Information:
Department Of Justice, U.S. Attorneys Office
615 Chestnut Street
Suite 1250
Philadelphia, PA 19106
Fax: 215-861-8618

Questions about this job:
Nancy Ahrendtsen
Phone: 215-861-8610
Fax: 215-861-8618
Email: nancy.ahrendtsen@usdoj.gov

Job Announcement Number:
10-EDPA-DEU-07
Control Number: 1916742
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Updated December 15, 2014

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