You are here

United States of America v. Andrew Douglas Broad

United States of America vs. Andrew Douglas Broad

United States District Court for the Southern District Of Illinois

Criminal No. 17-CR-30076-SMY


RECENT EVENTS:  On September 11, 2018, Broad was sentenced to 12 months plus one day imprisonment to be followed by 3 years of supervised release.  Broad was also ordered to pay $55,328.28 in restitution and a $100 special assessment fee.

On May 11, 2017, Andrew Douglas Broad will be charged by Information for conspiracy to commit wire fraud and mail fraud in violation of Title 18, United States Code, Section 1349 the United States Attorney for the Southern District of Illinois, Donald S. Boyce, announced. If convicted, Broad is subject to a term of imprisonment of up to 25 years, a fine of $250,000 and five years of supervised release.

The charge arose out of a computer technical support telemarketing scam (“tech scam”), which operated out of Florida. Client Care Experts LLC, formerly known as First Choice Tech Support, LLC, is a Florida based computer technical support telemarketing scam, which targeted owners of computers throughout all 50 States in the United States, the District of Columbia, Puerto Rico, several U.S. territories, all ten Canadian Provinces, the United Kingdom, and several other foreign countries. The government has alleged that the overall scam bilked more than 40,000 consumers out of more than $25 million dollars. There were at least 57 victims in twenty-two (22) of the thirty-eight (38) counties comprising the Southern District of Illinois.

The Information alleges that Broad worked as a salesperson with Client Care/First Choice. In this position, Broad made sales utilizing the false, fraudulent, and deceptive sales pitch and technique described in the indictment attached below.

This case is one of several cases recently prosecuted by the U.S. Attorney's Office for the Southern District of Illinois relating to this computer technical support telemarketing scam.

An information is a formal charge against a defendant. Under the law, a defendant is presumed to be innocent of a charge until proven guilty beyond a reasonable doubt to the satisfaction of a jury.


Updated September 12, 2018

Was this page helpful?

Was this page helpful?
Yes No