In 1994, OIP responded to 54 congressional
inquiries regarding FOIA-related matters (the second-largest volume of such
correspondence ever handled by it in a single year), and in its "FOIA Ombudsman"
capacity--see FOIA Update, Summer/Fall 1993, at 8--it responded to 49
complaints received directly from members of the public who were concerned that
an agency had failed to comply with the requirements of the Act. In all such
instances involving a concern of agency noncompliance, the matter was discussed
with the agency and, wherever appropriate, a recommendation was made as to the
steps needed to be taken by the agency to bring it into proper compliance. Additionally,
OIP responded to 548 written inquiries from members of the public seeking information
regarding the basic operation of the Act--a continued increase over the numbers
of such inquiries received in previous years--as well as to innumerable such
inquiries received by telephone.
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