978
Health Care Fraud and Abuse Control Program and
Guidelines
| |
AS MANDATED BY THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT OF
1996
Approved by:
Janet Reno, Attorney General,
and Donna Shalala, Secretary, Department of Health and Human Services
Effective January 1, 1997
| | | Introduction
| | | Statement of Program Goals
| | | Funding
| | | Evaluation
| | | Revisions
| | | Definitions
| | I. | COORDINATE FEDERAL, STATE, AND LOCAL
LAW ENFORCEMENT PROGRAMS TO CONTROL FRAUD AND ABUSE WITH RESPECT TO HEALTH
PLANS
| | II. | CONDUCT INVESTIGATIONS, AUDITS,
EVALUATIONS AND INSPECTIONS RELATING TO THE DELIVERY OF AND PAYMENT OF
HEALTH CARE IN THE UNITED STATES
| | III. | FACILITATE THE ENFORCEMENT OF THE CIVIL, CRIMINAL AND ADMINISTRATIVE
STATUTES APPLICABLE TO HEALTH CARE
| | IV. | PROVIDE INDUSTRY GUIDANCE,
INCLUDING ADVISORY OPINIONS, SAFE HARBORS, AND SPECIAL FRAUD ALERTS RELATING
TO FRAUDULENT HEALTH CARE PRACTICES
| | V. | ESTABLISH A NATIONAL DATA BANK TO
RECEIVE AND REPORT FINAL ADVERSE ACTIONS AGAINST HEALTH CARE PROVIDERS
| | VI. | COORDINATION AND EXCHANGE OF
INFORMATION
| | VII. | HEALTH CARE FRAUD AND ABUSE
CONTROL PROGRAM CONFIDENTIALITY PROCEDURES: PROVISION AND USE OF INFORMATION
AND DATA
|
Introduction: The Health Insurance Portability and Accountability
Act of 1996 establishes and funds a program to combat fraud and abuse
committed against all health plans, both public and private. This
legislation requires the Attorney General and the Secretary of Health and
Human Services ("Secretary") to establish a Health Care Fraud and Abuse
Control Program within the specific parameters set forth by the statute.
Under the joint direction of the Attorney General and the Secretary (acting
through the agency's Inspector General ("HHS-OIG")), the Health Care Fraud
and Abuse Control Program is to achieve the following goals:
- Coordinate Federal, State, and local law enforcement programs to
control fraud and abuse with respect to health plans;
- Conduct investigations, audits, evaluations, and inspections relating to
the delivery of and payment for health care in the United States;
- Facilitate the enforcement of the civil, criminal and administrative
statutes applicable to health care;
- Provide industry guidance, including advisory opinions, safe harbors,
and special fraud alerts relating to fraudulent health care practices;
and
- Establish a national data bank to receive and report final adverse
actions against health care providers.
To fund the program, the Act directs that an amount equalling recoveries
from health care fraud investigations[FN1] be deposited in or transferred to
the Federal Hospital Insurance Trust Fund ("Trust Fund"). Monies are then
appropriated from the Trust Fund to a newly-created expenditure account,
called the Health Care Fraud and Abuse Control Account ("Control Account"),
in an amount the Attorney General and Secretary jointly certify are
necessary to finance anti-fraud activities. Certain of these sums are
available only for "activities of the Office of the Inspector General (OIG)
of the Department of Health and Human Services, with respect to Medicare and
Medicaid programs." To the extent that funds are not spent directly by the
Departments of Health and Human Services and Justice on the establishment
and operation of the Program, Control Account funds may be made available to
others engaged in health care fraud control for purposes in furtherance of
the Program.
In addition to establishing the Program, (as set forth in this
overview), the Act directs the Attorney General and the Secretary to issue
joint guidelines to carry out the Fraud and Abuse Control Program, including
guidelines on the collection of information from health plans, and the
preservation of the confidentiality of that information.
Statement of Program Goals
The overall goal of the Health Care Fraud and Abuse Program is to
further enable the identification, investigation and, where appropriate,
prosecution of those individuals and entities who commit fraud against the
nation's health care delivery system. Also, the Program is to alert the
public, service providers, industry groups, and consumers to such schemes;
to identify systemic problems that permit fraud and abuse to occur and
correct such vulnerabilities; to safeguard the confidentiality of health
care information that is gathered for these law enforcement purposes; to
educate consumers with the goal of preventing fraud and abuse; and to
furnish the industry with guidance concerning permissible business practices
arising from the provision of health care services and equipment.
Specifically, the goals of the Program are as follows:
- Coordinate Federal, State and local law enforcement programs to
control fraud and abuse with respect to public and private health plans.
- There are a wide range of entities at the federal, state and local
levels responsible for enforcing the laws and regulations prohibiting fraud
and abuse by the health care industry. These entities include criminal and
civil prosecutors at the federal level, state prosecutors and Medicaid Fraud
Control Units, to local prosecuting attorneys, regulatory agencies and
licensing boards. While these entities may have jurisdiction over varying
legal proscriptions, in the context of fraud against public or private
health plans, they share one common goal: to detect and eliminate fraud and
abuse by the health care industry.
- The program strives to maximize the effectiveness of these law
enforcement programs by ensuring that there is both (1) adequate
coordination on issues concerning enforcement policy as well as (2)
appropriate sharing of information among law enforcement entities about
specific law enforcement efforts. To these ends, the Attorney General and
the Secretary shall establish specific guidelines to promote this
coordination and shared information.
- Conduct investigations, audits, evaluations and inspections relating
to the delivery of and payment for health care in the United States.
- The heart of the law enforcement effort is the fact-gathering that must
occur in the investigative and audit stage of each case. In addition,
fact-gathering is important in the regulatory oversight of the various
agencies which have jurisdiction over segments of the health care industry.
Law enforcement as well as regulatory agencies at the federal, state and
local levels are charged with the responsibility to conduct investigation,
audits and inspections and to utilize the tools at their disposal to
undertake these responsibilities.
- The program's mission is to encourage and to maximize the ability to
conduct fact-gathering by both law enforcement and regulatory agencies by
ensuring that methods are understood by those responsible for these tasks,
to provide guidance on how to maximize the effectiveness of these tools, to
encourage the sharing of information among those responsible for
fact-gathering and to set forth other guidelines that will ensure that
investigations, audits, evaluations and inspections are conducted in a
timely and efficient manner.
- Facilitate the enforcement of the civil, criminal and administrative
statutes applicable to health care.
- Essential to the mission of the fraud and abuse control program is
enforcement of existing statutes relating to fraud and abuse by the public
and private health care sectors. While criminal statutes have as their
purpose punishment and deterrence, civil statutes focus on returning monies
lost to fraud to those defrauded, stopping the fraudulent conduct through
injunctive means, and imposing monetary penalties. Administrative sanctions
similarly may be used to impose civil monetary penalties, to prohibit those
who have engaged in fraud or other wrongdoing from receiving further funds,
and to ensure future compliance with the law.
- The use of these remedies in a coordinated fashion is an essential
element of the fraud and abuse control program. By using all the
government's complementary remedies, law enforcement both ensures that all
aspects of fraudulent conduct are addressed, and sends a clear message to
the health care industry that fraudulent conduct will not be tolerated.
Also, by punishing the past conduct and recovering wrongfully obtained
funds, and then addressing potential future misconduct by ensuring long term
compliance, law enforcement furthers another critical mission of the
program: prevention of fraud and abuse.
- An important element of promoting effective enforcement of the statutes
applicable to health care is education and training of health care
professionals and others -- including patients and their families -- about
fraud and abuse.
- Provide industry guidance, including advisory opinions, safe
harbors, and special fraud alerts relating to fraudulent health care
practices.
- Prior to the passage of the Health Insurance Portability and
Accountability Act of 1996, the HHS-OIG offered advice to the public with
respect to the Medicare and Medicaid Anti-Kickback statute, 42 U.S.C.
1320a-7b(b), in the form of "safe harbor" regulations and Special Fraud
Alerts. The safe harbor regulations specify particular lawful practices
which are not subject to enforcement action under the Anti-kickback Statute.
HHS-OIG also has published Special Fraud Alerts, which are intended to put
the public on notice that the HHS-OIG considers particular practices
violative of the law.
- Section 205 of the Health Insurance Portability and Accountability Act
requires the HHS-OIG to solicit on an annual basis, in a Federal
Register notice, proposals for (1) modifications to existing safe
harbors, (2) additional safe harbors, and (3) special fraud alerts. HHS-OIG
will evaluate each proposal received relating to safe harbors, and will
respond either by proposing a new or modified safe harbor, or specify in a
report to Congress why a proposal was rejected. OIG will also evaluate each
proposal received relating to Special Fraud Alerts and will respond by
publishing a fraud alert, if appropriate.
- In addition, the Department of Health and Human Services (in
consultation with the Department of Justice) is now required to provide
formal written advisory opinions to the public on the application of the
anti-kickback statute, the safe harbor provisions and the other HHS-OIG
health care fraud and abuse sanctions found in Section 1128, 1128A and 1128B
of the Social Security Act. While the safe harbors and Special Fraud Alerts
address hypothetical or generalized fact patterns, advisory opinions address
particular factual circumstances of particular parties.
- Generally, Section 1128 contains the bases for exclusion of a party
from the Medicare and Medicaid programs, and by operation of law, from all
federal procurement and non-procurement programs. Section 1128A contains
the Civil Monetary Penalty law, which proscribes penalties and assessments
for claims to Medicare and Medicaid which are false, fraudulent, or
otherwise not provided as claimed. Section 1128B contains criminal
provisions specifically directed to Medicare and Medicaid, such as false
claims and the prohibition on offering to pay or receive kickbacks.
- The purpose of these industry guidance provisions is to provide
meaningful guidance principally to the health care provider community with
respect to what conduct is lawful and unlawful under these statutes.
However, it is also important that the process and content of the guidance
not create obstacles to the prosecution of those who have violated the law.
In his statement at the time of signing Pub.L. 104-191, the President
specifically cited the concerns of the Secretary of HHS and the Attorney
General, that "advisory opinions [relating to criminal statutes] could
create complexities that would burden the efforts to enforce laws against
health care fraud and abuse." As a result, the President directed the
Departments of HHS and Justice, "to work closely together in implementing
this provision to ensure that it promotes and protects Federal law
enforcement activities relating to health care fraud."
- Establish a national data bank to receive and report final adverse
actions against health care providers.
- The final mission of the Program is to establish a network of
information designed to facilitate the sharing of information with
interested parties regarding adverse actions taken against providers.
Shared information in this regard will be beneficial to law enforcement, and
others as well as those agencies at the federal, state, and local level who
regulate the provider community. Guidelines will be implemented to ensure
that timely, accurate information is collected by the adverse action data
bank and that authorized entities may quickly and easily obtain this
information.
FUNDING
Control Account funds are provided by the Act to cover costs (including
equipment, salaries and benefits, and travel and training) of the
administration and operation of the Program, including the costs of:
- prosecuting health care matters (through criminal, civil, and
administrative proceedings);
- investigations;
- financial and performance audits of health care programs and operations;
- inspections and other evaluations; and
- provider and consumer education regarding compliance with the provisions
of
title XI.
EVALUATION
Annually the Department of Justice and the Department of Health and
Human Services will assess the effectiveness of the Program in combatting
health care fraud and abuse. This assessment will include factors such as
the appropriateness of the program's goals and objectives, the performance
of the organizations which receive funds from the Account, and possible new
areas to direct resources.
REVISIONS
This Program statement and accompanying Guidelines may be modified, as
appropriate, upon agreement of the Attorney General and the Secretary.
NOTE: Neither the Health Care Fraud and Abuse Control Program nor these
guidelines create any rights, privileges or benefits, either substantive or
procedural, enforceable at law by any person in any administrative, civil or
criminal matter; nor do they limit any rights, privileges, or benefits the
Department of Justice and Health and Human Services may assert in such
matters.
Definitions
The following acronyms and definitions are used herein:
- "AG" shall mean the Attorney General of the United States.
- "AOA" shall mean the United States Administration on Aging within
the
Department of Health and Human Services
- "CHAMPUS" shall mean the Civilian Health and Medical Program of the
Uniformed Services.
- "DCAA" shall mean the Defense Contract Audit Agency of the United
States Department of Defense.
- "DCIS" shall mean the Defense Criminal Investigative Service of the
United States Department of Defense.
- "DOJ" shall mean the United States Department of Justice, including
its
litigating Divisions and the Offices of the United States Attorneys.
- "DOL" shall mean the United States Department of Labor.
- "DOL-OIG" shall mean the Inspector General of the United States
Department of Labor.
- "FBI" shall mean the Federal Bureau of Investigation of the United
States Department of Justice.
- "FEHBP" shall mean the United States Federal Employees Health
Benefits
Program, administered by the Office of Personnel Management.
- "HCFA" shall mean the United States Health Care Financing
Administration.
- "HHS" shall mean the United States Department of Health and Human
Services.
- "HHS-OIG" shall mean the Inspector General of the United States
Department of Health and Human Services.
- "OPM" shall mean the United States Office of Personnel Management.
- "OPM-IG" shall mean the Inspector General of the Office of
Personnel
Management.
- "VA" shall mean the United States Department of Veterans Affairs.
- "VA-IG" shall mean the Inspector General of the United States
Department of Veterans Affairs.
- "The Act" shall mean the Health Insurance Portability and
Accountability Act of 1996.
- "The Program" shall mean the Fraud and Abuse Control Program, as
mandated by the Act.
- "The Secretary" shall mean the Secretary of the United States
Department of Health and Human Services.
- COORDINATE FEDERAL, STATE, AND LOCAL LAW ENFORCEMENT
PROGRAMS TO CONTROL FRAUD AND ABUSE WITH RESPECT TO HEALTH PLANS
- General
- Health care fraud and abuse control is promoted when Federal, State,
and local law enforcement entities share information about trends in health
care fraud, emerging investigative and prosecutorial techniques, and other
information necessary to achieve the common goal of controlling health care
fraud.
- Health care fraud and abuse control is promoted when Federal, State, and
local law enforcement coordinate and communicate with respect to specific
law enforcement initiatives.
- Means
- Opportunities at the national, State, and local levels should exist
or be established to enable all interested Federal, State, and local law
enforcement entities, both investigative and prosecutive, to share
periodically information about trends in health care fraud and emerging
investigative and prosecutorial techniques, applicable statutes and
regulations, and to coordinate and communicate with respect to specific law
enforcement initiatives. Federal, State, and local law enforcement can
explore the development and sharing of appropriate data bases. It is the
expectation that the United States Attorneys will act in a leadership role
in the establishment and operation of this coordination and communication at
the district level.
- These opportunities may include periodic meetings, newsletters, exchange
of information, liaisons with other groups, and working groups.
- National Efforts
- At the national level, the Executive Level Health Care Fraud Policy
Group, the National Health Care Fraud Working Group, and the Inspector
General Health Care Fraud Coordinating Council, are existing groups that
serve the goal of coordination. Those bodies should continue to meet on a
regular basis.
- The Executive Level Health Care Fraud Policy Group is composed of
representatives of the Department of Justice (criminal and civil prosecutors
and Federal Bureau of Investigations); HHS OIG; and HCFA as appropriate. In
addition, this group will meet at least semi-annually with representatives
of other federal and state law enforcement agencies engaged in health care
fraud control and as appropriate, associations such as the National
Association of Attorneys General and National Association of District
Attorneys.
- The Executive Level Health Care Fraud Policy Group will provide national
leadership in coordinating various activities which may include:
- Establishment of working groups to examine particular areas
of the health care industry or issues in order to develop recommendations on
enforcement policy. For example, the Managed Care Working Group has been
established and should continue to address issues of importance in the
managed care arena, such as methods of obtaining and analyzing managed care
encounter data, considering audit protocols, examining legislative issues
relevant to enforcement in this area, and development adequate training for
law enforcement authorities and managed care administrators.
- Identification of trends of fraudulent activity which warrant
intensified enforcement scrutiny, and where appropriate, will facilitate a
coordinated enforcement effort. Trends in fraudulent activity will be
developed through an analysis of changes in health care billing,
expenditures and/or spending, and other appropriate factors. As
appropriate, the coordinated enforcement effort will be developed in
conjunction with federal, state and local law enforcement and health care
program agencies.
- Monitoring of information concerning expected future
trends in health care fraud and abuse involving public and private health
plans and disseminating this information to federal, state, and local law
enforcement, and to public and private health care program agencies.
- Development of a mechanism for identifying information concerning
payment or record keeping policies, structures or practices which render a
health care plan (public or private) vulnerable to fraud and abuse. All law
enforcement authorities should be encouraged to use this mechanism to report
systemic vulnerabilities which they recognize in the course of their
investigations. At the national level, these reports will be compiled by
HHS-OIG and transmitted to the specified health care plans so that
corrective action may be taken.
- Development of a policy statement
concerning the need to, consistent with existing law, refer investigative
product to state licensing and regulatory bodies, so that appropriate
administrative action may be taken.
- Facilitation of a coordinated
training effort
- for federal, state and local agencies in the following areas: law
enforcement techniques, full range of federal, state and local remedies,
including licensure and regulatory action, best practices guides and
corporate compliance plans.
- for health professionals and consumers on identifying and reporting
fraud and abuse
- Appropriate opportunities at the national level should be devised to
coordinate and enhance the efforts of nongovernmental individuals and
entities in combatting health care fraud. This group or groups consisting
of insurers, providers, consumers, and others, will meet at least
semi-annually to identify and address opportunities to combat health care
fraud.
- Efforts at the state and local level.
- Numerous regional, state, or local health care fraud task
forces/working groups presently exist; where they do not presently exist,
they should be established. They serve the purposes of improving health
care fraud enforcement by encouraging communication and coordination among
law enforcement officials in the sharing of information on health care fraud
and the use of criminal, civil, and/or administrative remedies. Successful
resolution of these cases and operation of the task forces depends on mutual
cooperation. In order to assist enforcement agencies in setting up such a
task force, or in improving the operation of an existing task force, the
Department of Justice will prepare descriptions of model task forces.
- Health care fraud task forces should include any federal, state, or
local law enforcement agency indicating an interest in participation.
- Health care fraud task forces should establish a liaison with licensing
and regulatory bodies at the state level and should, consistent with law,
share information concerning fraudulent or abusive conduct by providers with
these bodies.
- Health care fraud task forces should institute a channel of
communication with private entities such as private insurers, provider
groups, and consumer groups, in an effort to identify specific fraudulent
activity, share information on fraudulent schemes, strengthen investigative
techniques, and to encourage the referral of information about such activity
to the health care fraud task force.
- CONDUCT INVESTIGATIONS, AUDITS, EVALUATIONS AND INSPECTIONS RELATING
TO THE DELIVERY OF AND PAYMENT OF HEALTH CARE IN THE UNITED STATES
- General
The Program will encourage a coordinated and focused approach to
investigations, audits, evaluations and inspections. To effectuate this
focused and coordinated approach, the Program encourages the following:
- Coordination and cooperation between investigative agencies,
auditors, prosecutors, other government attorneys with responsibilities
under the Program, and persons conducting evaluations and/or inspections of
providers and suppliers;
- Coordinated, multi-agency investigations whenever appropriate;
- Coordination with health plan administrators and officials;
- Development by investigative agencies and auditors of focused, in-depth
knowledge of specific marketplaces and provider and supplier
characteristics;
- Provision of recommendations for program improvements to deter future
fraud;
- Increased involvement of private health plans in developing cases for
prosecution by federal and state prosecutors;
- Heightened scrutiny of identified sectors of the health care industry;
and
- Participation in national projects in areas which receive law
enforcement priority.
- Investigative Organizations
- Federal Investigative Agencies: At the federal level,
there are numerous law enforcement agencies with authority to investigate
health care fraud including those listed below. The description of the
primary responsibility of each agency to investigate fraud on particular
health care programs shall not be interpreted to exclude any federal
investigative agency with jurisdiction from investigating fraud on any other
health care program. The Program encourages greater coordination among law
enforcement agencies, including investigations which cross jurisdictional
boundaries of the law enforcement agencies described.
- The Department of Health and Human Services Office of
Inspector General (HHS-OIG) focuses primarily on fraud on the Medicare and
Medicaid programs and the health benefits programs of the United States
Public Health Service (PHS) such as the Indian Health Service.
- The Federal Bureau of Investigation (FBI) focuses on fraud on
private health plans and on any health plan receiving federal funds such as
Medicare, Medicaid, the Civilian Health and Medical Program of the Uniformed
Services (CHAMPUS), and the Federal Employees Health Benefits Program
(FEHBP).
- The Defense Criminal Investigative Service (DCIS), the investigative
arm of the Office of the Inspector General), Department of Defense (DoD), is
responsible for investigating alleged fraud and abuse in DoD programs. The
programs include those which provide health care to active duty and retired
military personnel, their dependents and survivors through: (1) direct care
provided by a military medical treatment facility; and (2) civilian care
provided through an indemnity type health insurance program known as the
Civilian Health and Medical Program of the Uniformed Services (CHAMPUS).
The DCIS has primary investigative jurisdiction of all allegations of fraud
committed by health care providers throughout the DoD Military Health
Services System.
- The Office of Inspector General of the Department of Veterans Affairs
(VA-IG) focuses on fraud on the VA which provides health benefits to our
veterans.
- The Office of Inspector General of the Office of Personnel Management
(OPM-IG) focuses on fraud on the FEHBP, which provides health benefits to
federal civilian employees, retirees, and their dependents.
- The Office of Inspector General of the Department of Labor (DOL-OIG)
focuses on health care fraud in three major Federal health benefit and
disability program administered by DOL that compensate or provide benefits
to Federal workers and certain coal miners and longshore/harbor workers, who
sustain job-related injuries, illnesses or diseases. DOL-OIG also devotes
significant attention to fraud within private sector health and welfare
benefit plans regulated under the Employee Retirement Income Security
Act.
- Other federal agencies investigate fraud by health care providers
within their respective jurisdictions, e.g., the Internal Revenue
Service of the United States Department of the Treasury, Federal Trade
Communication, and the United States Postal Inspectors.
- State and Local Investigative Agencies: Federal, State and local
investigative agencies should work as partners with each other:
- Almost all of the states have Medicaid Fraud Control Units
(MFCUs). The state Medicaid Fraud Control Units were established by federal
law in 1977. The MFCUs are responsible for the investigation and
prosecution (or referral for prosecution) of all criminal violations of
state laws regarding fraud on the Medicaid program, as well as the
investigation and prosecution of patient abuse and neglect in
Medicaid-funded facilities. The MFCUs are certified by HHS-OIG and are
required by federal law and regulation to meet certain minimal standards,
including the employment of a multi-disciplinary team of attorneys,
auditors, and investigators. In the Omnibus Budget Reconciliation Act of
1993, Congress required all states to maintain MFCUs as a condition of
participation in the Medicaid program, unless granted a waiver by HHS.
- State Attorneys General may have jurisdiction to investigate health
care fraud offenses under state law.
- Many district attorneys' offices also enforce state and local laws
relating to health care fraud.
- Several state oversight agencies whose focus is not health care fraud
and abuse nevertheless may reveal problems which may constitute or be
related to health care fraud and abuse. For example,
- State Surveillance and Utilization Review Subsystems (S/URS). The
S/URS staff reviews systems output and conducts preliminary reviews of
Medicaid providers to determine whether they can substantiate a pattern of
fraud. If so, such allegations must be referred for fraud investigation.
- State Longterm Care Ombudsmen, funded through AOA,identify, investigate
and resolve complaints involving the health and safety of residents of
long-term care facilities.
- State survey and certification agencies monitor quality of care in
longterm care facilities.
- Investigations by Private Health Plans: Some private health
plans investigate allegations of fraud. These efforts should be coordinated
with the appropriate Federal, State and local investigative
agencies.
- Audits
- General: Audit agencies contribute to the detection and
elimination of fraud and abuse in a variety of ways, including: providing
ongoing audit assistance in the investigation and prosecution of fraud
cases, and conducting full-scale audits of the operations of health care
providers, federal contractors, as well as the federal agencies themselves.
Consistent with Federal auditing standards, audits may be traditional
financial audits, or "performance audits," aimed at evaluating the
performance of an entity or program in order to provide information to
decisionmakers who have responsibility for overseeing the program or
initiating corrective action.
- Federal: While HHS-OIG Office of Audit Services (HHS-OIG-OAS)
provides the majority of resources that are devoted to health care audits,
audit work also is performed by a variety of other government agencies, by
outside auditors hired by the government, and by private health plans.
- At the federal level, the audit agencies include those listed below. The
description of the primary responsibilities of each agency for audit of
particular health care programs shall not be interpreted to exclude any
federal audit agency from auditing for fraud on other programs within its
jurisdiction. The Program encourages greater coordination among audit
agencies and between audit agencies and other law enforcement agencies.
- HHS-OIG-OAS focuses primarily on audits on the Medicare and
Medicaid programs and on the health benefits programs funded or administered
by the Department of Health and Human Services.
- The Department of Justice has auditors who primarily work on civil fraud
cases and who may work on audits related to investigations of health care
fraud.
- The Defense Contract Audit Agency (DCAA) of the Department of Defense
performs audits of CHAMPUS contracts and, in accordance with auditing
standards, reports observations of suspected fraud to appropriate
authorities. Upon request, DCAA provides accounting/auditing assistance in
fraud investigations of CHAMPUS contractors and providers.
- The VA-IG will focus on audits for the VA.
- The Corporate Audits Division of OPM-IG focuses on audits for the
FEHBP. These audits concentrate primarily on health insurance carriers who
contract with the federal government, but also may include health care
providers and subscribers.
- The DOL-OIG focuses primarily on audits targeting medical providers who
defraud the three major health and benefits programs administered by DOL.
Emphasis also is placed on individuals illegally receiving benefits,
particularly those who are fraudulently receiving survivor's benefits.
- State and Local Audits: As noted above, almost all states
have Medicaid Fraud Control Units (MFCUs) which are responsible for the
investigation and prosecution (or referral for prosecution) of all criminal
violations of state laws regarding fraud on the Medicaid program. MFCUs
employ a multi-disciplinary approach which includes audit work, along with
investigative and prosecutive work. States also have other agencies with
authority to conduct audits regarding health care fraud.
- Audits by Private Health Plans: Some private health plans may
conduct audits of claims submitted to them in order to verify the accuracy
of the claims and detect fraud. These audit efforts should be coordinated
with the appropriate federal, state and local investigative
agencies.
- Evaluations and Inspections
- General: Evaluations and inspections to be undertaken
under the Program include, but are not limited to, program evaluations or
inspections, medical reviews, utilization reviews and fraud reviews. A
program evaluation, sometimes called an "inspection," is a process, other
than an audit or investigation, that evaluates, reviews, studies and
analyzes government activities, for the purposes of recommending
improvements to programs, policy, or procedures. Objectives of program
evaluations include providing and presenting factual and analytical
information, monitoring compliance, measuring performance, assessing program
efficiency and effectiveness, and determining the extent and causes of
fraud, waste, abuse and mismanagement. Program evaluation activities in
the context of federally-funded health care programs include reviews,
studies and analysis of program operations to identify program
vulnerabilities and requirements for integrity safeguards. The techniques
frequently employed in conducting evaluations of health care programs
include:
- Data analysis based upon claims for payment, program data
related to beneficiaries and providers and other information collected or
maintained by the government;
- Medical review related to claims for reimbursement, for the purposes of
establishing the medical necessity of the service, verifying the
appropriateness of the program payment, and assessing the quality of care
provided under the program;
- Management and policy analysis to evaluate the efficiency and
effectiveness of program policies and operations.
- Medicare and Medicaid: Program evaluations related to the
Medicare and Medicaid programs will be conducted by the HHS-OIG Office of
Evaluation and Inspections (HHS-OIG-OEI). The results of HHS-OIG-OEI
evaluations will be used to make recommendations concerning policies and
operations to program decision-makers, and to identify potential target
areas for future action such as audit and investigation. For example, a
study or series of studies conducted by HHS-OIG-OEI might identify and
describe an area of significant vulnerability in a particular area of
Medicare coverage and reimbursement. The results of this work would be used
to shape appropriate policy changes, and the data and data analysis would be
used further to support investigational activities that could eventually
result in substantial fraud and abuse prosecutions and recoveries.
- DOD and CHAMPUS: Program evaluations or inspections, medical
reviews, utilization reviews and fraud reviews for CHAMPUS and other DOD
health plan programs will be conducted by DOD personnel or by
contractors.
- FEHBP: Program evaluations related to the FEHBP will be
conducted by the OPM-IG Office of Evaluation and Inspections. The
evaluations gauge the efficiency and effectiveness of FEHBP policies and
operations, as well as internal controls.
- VA: Program evaluations or inspections, medical reviews,
utilization reviews and fraud reviews for the VA will be conducted either by
VA employees or by contractors.
- Federally-funded health plans in general: Medical reviews,
utilization reviews and fraud reviews for an investigation of health care
fraud in any federally-funded health plan (including Medicaid and FEHBP)
may, when necessary, be conducted by DOJ employees or contractors.
- Private health plans: Program evaluations or inspections,
medical reviews, utilization reviews and fraud reviews for private health
plan(s) may be conducted by employees of the private health plan(s), or
contractors. The results of these efforts should be shared with appropriate
federal, state, and local investigative agencies.
- Relationship to Medicare Integrity Program:
The Health
Care Financing Administration (HCFA) shares responsibility to detect fraud
on the Medicare program. HCFA contracts for program integrity functions
which include identification of Medicare fraud, referral to appropriate
authorities, and prevention of Medicare fraud. Prior to the passage of the
Health Insurance Portability and Accountability Act of 1996, HCFA contracted
with the private insurance companies which process and pay claims for
reimbursement made to the Medicare program to provide program integrity
functions. The private insurance companies which process Medicare billings
are called Medicare carriers and fiscal intermediaries.
Section 202 of the Health Insurance Portability and Accountability Act of
1996 provides for the establishment of the Medicare Integrity Program. The
Medicare Integrity Program is not part of the Fraud and Abuse Control
Program mandated by Section 201 of the Act. The Medicare Integrity Program
authorizes the Secretary to enter into contracts with eligible entities,
other than their carriers and fiscal intermediaries, to carry out five
activities:
- medical, utilization and fraud review;
- cost report audits;
- determinations of whether payments should be or should have been made
under section 1862(b) of the Act, and recovery of payments that should not
have been made;
- education of providers, beneficiaries and other persons regarding
payment integrity and benefit quality assurance issues; and
- development and update of a list of items of durable medical equipment
which are subject to prior authorization, pursuant to section
1834(a)(15).
The Secretary is required to use procedures in entering into the contracts
which the Secretary establishes through regulation, although the Secretary
may enter into contracts even though final regulations have not been
promulgated.
Under the Fraud and Abuse Control Program, the HHS-OIG will coordinate
referrals of matters for investigation and possible prosecution with the
contractors engaged by HCFA to conduct program integrity functions under the
Medicare Integrity Program.
- Conservation of Resources and Maximization of Results:
To
minimize resources needed to investigate and prosecute any provider and to
develop the most effective investigative strategy, the following procedures
should be implemented.
- Each investigative agency will be responsible for ascertaining
whether a subject of an investigation is already under investigation by any
other agency and/or in multiple jurisdictions.
- When a federal or state investigative agency, a United States
Attorney's Office or the Department of Justice ascertains that a subject is
under investigation in multiple jurisdictions (whether by one or multiple
agencies), they should convey that information to the relevant investigative
agencies and the Department of Justice and the appropriate United States
Attorneys' Offices so that together they can develop a nationwide strategy
to most effectively coordinate the multiple efforts and efficiently use
resources. Where the subject operates only in one state or in one
metropolitan area, communication to the relevant United States Attorneys is
sufficient.
- In the event that a federal multidistrict investigation is leading to a
global settlement, all relevant parties, including appropriate state and
local agencies should be informed of negotiations at the earliest possible
date so that the appropriate entities, such as National Association of
Medicaid Fraud Control Units, can designate a team of representatives to
negotiate on their behalf.
Similarly, in the event that a state-led multidistrict investigation results
in a global settlement, similar early communication should
occur.
- FACILITATE THE ENFORCEMENT OF THE CIVIL, CRIMINAL AND ADMINISTRATIVE
STATUTES APPLICABLE TO HEALTH CARE
- Law Enforcement Cooperation:
In order to
apply the full range of remedies, as appropriate, in a particular case, DOJ,
HHS,
and other enforcement and program agencies will work together and with the
private sector to pursue a comprehensive enforcement approach to health care
fraud. The foundation of this approach is coordinating and exchanging
information in a regularized manner.
- Health Care Fraud Victims:
Department of Justice
prosecutors and investigators shall ensure that victims' rights and services
under federal statutes and administrative guidelines will be enforced for
the
benefit of victims of health care fraud, including provisions concerning
notice
to victims about case and offender status, appropriate consultation with
victims,
advocacy of restitution for victims, and enforcement of restitution awards
for
victims by the government.
- Coordination of Remedies:
Health care fraud matters
frequently lend themselves to investigation and resolution through a
combination
of criminal, civil and administrative sanctions. Increasingly, government
prosecutes responsible companies and persons, collects civil damages and
penalties, and imposes administrative sanctions such as exclusion or
compliance
agreements. Under the Program, DOJ and HHS should make maximum use of all
available remedies to fight health care fraud and abuse. This includes
joint and
parallel investigations and civil and criminal proceedings, where
appropriate.
To ensure maximum recovery for the United States while minimizing
duplication of
effort, early coordination of the criminal, civil and administrative
remedies is
critical.
- Task Forces and Working Groups: Federal, State, local, or
regional health care fraud task forces/working groups can improve health
care
fraud enforcement by encouraging communication and coordination among law
enforcement officials in the use of criminal, civil, and/or administrative
remedies. Successful resolution of these cases and operation of the task
forces
depends on mutual cooperation.
- Coordination of Administrative Remedies: To ensure that
administrative remedies are undertaken without adversely affecting other law
enforcement activities, federal agencies will notify and coordinate with DOJ
before pursuing administrative remedies.
- Facilitating Access to Data: Where appropriate, Memoranda of
Understanding will be entered among participants in the Fraud and Abuse
Control
Program and others to ensure necessary and expedient access to data.
- Joint and Parallel Proceedings:
Using all available
remedies to fight health care fraud and abuse includes joint or parallel
investigations and administrative, civil, and criminal proceedings.
Although
such proceedings are not unique to health care fraud cases, health care
matters
frequently lend themselves to investigation and resolution through a
combination
of criminal, civil, and administrative sanctions. Parallel or joint
proceedings
help maximize the government's recovery while minimizing duplication of
effort.
It is the goal of the Department of Justice and HHS that civil, criminal,
and
administrative remedies should be sought jointly and not to the exclusion or
detriment of each other in seeking to redress health care fraud.
- United States Attorneys should consider the establishment of a
separate unit to handle health care fraud cases criminally and civilly; when
feasible, this approach will help insure that the Department of Justice's
interest in effecting a complete civil and criminal recovery will be
achieved.
- Consistent with the Department's regulations, the United States
Attorney's
offices remain the focal point for the coordination of criminal and civil
remedies within a district. Every United States Attorney should institute a
system of coordination of the criminal, civil andadministrative aspects of
all
appropriate matters that ensures that all criminal referrals, indictments,
declinations, pleas and convictions are assessed for their impact on
potential
and appropriate civil fraud remedies. Criminal and civil attorneys should
inform
each other and affected agencies of the progress of their respective cases,
especially at critical junctions to ensure that the criminal, civil and
administrative aspects of these matters are appropriately addressed. This
coordination system also should insure that an agency will not impose a
civil
monetary penalty without prior coordination with and authorization from DOJ.
- If possible, joint investigations are encouraged, utilizing the
guidance
of the criminal and civil prosecutors and investigative agencies. While
each
casemust be considered on its own merits, investigators and attorneys should
consider obtaining documents by non-grand jury means such as authorized
investigative demands and/or Inspector General subpoenas and search
warrants, and
where appropriate sharing them with the criminal, civil and agency personnel
responsible for the matter.
- Where necessary, criminal proceedings may be pursued separately and
prior
to or subsequent to civil proceedings to avoid discovery problems.
Consideration, however, should be given to statutes of limitations,
dissipation
of assets and the potential continuing harm to patients and payers in
deciding
the timing of civil and administrative actions. Filing and staying civil
actions
may be appropriate. In other cases, it may be appropriate for the civil
action
to proceed first.
- Criminal and civil investigations may reveal indications of quality of
care
issues, and patient harm or abuse. Information concerning these matters
should
expeditiously be disseminated to the appropriate authority so that no
further
harm can occur. If a court order would be required in order to disclose to
appropriate authorities information which is protected by grand jury secrecy
rules or other laws, such an order should be sought.
- The focus of civil and criminal prosecutions is not always identical.
Civil prosecutions may have different targets, apply a different analysis to
damages, have a focus that is broader as to time periods or transactions, or
require immediate attention to prevent dissipation of assets. Therefore, as
soon
as a prosecutor ascertains that the matter may have a financial impact on
the
treasury or otherwise may give rise to civil liability, the attorney
responsible
for the civil action should be notified in order to provide input into the
investigation and advise the criminal prosecution team regarding the
avoidance
of problems arising from grand jury secrecy. Additionally, referrals prior
to
grand jury proceedings permit meaningful input regarding civil liability if
there
should be global plea agreements and requests for restitution orders under
the
Mandatory Victim Restitution Act.
- Settlements and Compliance Agreements
- Coordination: Any settlement should be
coordinated
with the appropriate encies within the federal government representing the
federal programs affected. To the extent that Medicaid is involved,
coordination
with the States, generally through the National Association of Attorneys
General
and/or the National Association of Medicaid Fraud Control Units, is
appropriate.
- Compliance Provisions: Generally, settlement of health
care
fraud issues should have an accompanying compliance agreement or compliance
provisions aimed at preventing future wrongdoing by putting safeguards in
place
to correct past misconduct, and identify and correct any future misconduct.
It
is the responsibility of HHS to negotiate such an agreement where the
Medicare
or Medicaid program is implicated. Appropriate provisions should be
included in
agreements to ensure remedies for noncompliance with the agreement.
- Criminal Liability of Individuals: Settlement or plea
agreements with corporations or other entities which serve to resolve the
entity's criminal liability by guilty plea, pre-trial diversion, or other
disposition should not release individuals from criminal liability. The
criminal
liability of individuals through whom the entity committed its acts should
be
investigated and should be resolved separately from the entity's liability.
- Monetary Recoveries and Fines: In civil settlements,
it
is the policy of the Department of Justice to seek full recovery of losses
to the
affected government health care programs. In all appropriate cases, it is
the
policy of the Department of Justice to seek recovery in excess of the
government's losses where such sums could be recovered as multiple damages
and/or
civil penalties under the False Claims Act, 31 U.S.C. §§ 3729 -
3733, the
Civil Monetary Penalties Law, 42 U.S.C. § 1320a-7a, the Program Fraud
Civil
Remedies Act, 31 U.S.C. §§ 3801-3812, or otherwise under other
authorities. The DOJ will consider a settling party's inability to pay on a
case-by-case basis. Proposed criminal fines should fall within the ranges
proscribed by the United States Sentencing Guidelines. In plea agreements
in
criminal cases, it is the position of DOJ that consideration be given to
requesting that the defendant provide full restitution to all victims of all
charges in the indictment or information.
- Global Settlements: A global settlement agreement
between
a United States Attorney and a provider or supplier entered into for the
purpose
of resolving civil and/or criminal responsibility for past conduct, should
not
include within it any sections designed to regulate future billing
procedures and
policies, unless those provisions have been reviewed by the HHS Office of
Counsel
to the Inspector General, Civil Recoveries Branch or any other relevant
program
agency. Where a global settlement agreement involves several United States
Attorneys' Offices, resolution may be facilitated by the Criminal and Civil
Divisions of the Department of Justice.
- Each Federal, state, and local law enforcement agency responsible for
the
enforcement of laws relating to fraud and abuse with respect to health plans
should establish policies which, where otherwise authorized by law, provide
for
the restoration of the proceeds of lawfully forfeited assets to health plans
or
other victims of health care fraud up to the value of the property forfeited
in
connection with theoffense that caused the loss suffered by the victim.
- Voluntary Disclosure Program. The Attorney General and the
Secretary will continue to explore the utility of a disclosure program to
enable
health providers to voluntarily disclose to the government evidence of fraud
against Medicare which they have discovered within their
organizations.
- PROVIDE INDUSTRY GUIDANCE, INCLUDING ADVISORY OPINIONS, SAFE
HARBORS, AND SPECIAL FRAUD ALERTS RELATING TO FRAUDULENT HEALTH CARE
PRACTICES
- General
The HHS "safe harbor" regulations are designed specifically to identify
protected behavior and business arrangements under the anti-kickback
statute. In addition, the HHS-OIG periodically issues Special Fraud Alerts
that serve to give continuing guidance to health care providers on various
aspects of the anti-kickback statute and other statutory provisions.
Finally, HHS is now required, in consultation with the Department of
Justice, to provide formal written advisory opinions to the provider
community on the application of the anti-kickback statute, the safe harbor
provisions, and certain other HHS health care fraud and abuse sanctions.
- Safe Harbors
- Annual Solicitation
- HHS will publish a solicitation in the Federal Register on or
about January 1 of each year, with a 60-day response period, for proposals
to modify existing safe harbors, or for new safe harbors. After
considering such proposals, HHS may publish a notice of proposed rulemaking,
with modifications to existing safe harbors and with new safe harbors, for
public comment. If HHS elects not to respond to a safe harbor proposal in
this manner, the HHS-OIG will report to Congress regarding the reasons for
rejection of each such proposal.
- Criteria
- In modifying existing safe harbors or establishing new ones, HHS may
consider whether the practice may result in an increase or decrease in (1)
access to health care services, (2) quality of health care services, (3)
patient freedom of choice among health care providers, (4) competition among
health care providers, (5) ability of health care facilities to provide
services in medically underserved areas or to medically underserved
populations, (6) cost to Fedral health care programs, (7) potential
overutilization of health care services, and other factors.
- Special Fraud Alerts
- Annual Solicitation
- HHS will publish a solicitation in the Federal Register on or
about January 1 of each year, with a 60-day response period, for proposals
for Special Fraud Alerts. In addition, HHS-OIG will accept proposals for
Special Fraud Alerts at any time. After considering such proposals, HHS-OIG
may publish Special Fraud Alerts, if appropriate.
- HHS-OIG Initiative
- The HHS-OIG will, on its own initiative, continue to regularly assess
information generated through audits, investigations and evaluations to
determine whether a Special Fraud Alert is warranted to address particular
conduct.
- Criteria
- In evaluating whether to issue a particular fraud alert, HHS-OIG may
consider the volume and frequency of the conduct that is in question, as
well as any of the factors discussed above with respect to safe
harbors.
- Advisory Opinions
- Subjects of Advisory Opinions.
- In consultation with the Department of Justice, HHS-OIG will issue
written advisory opinions with regard to: (1) what constitutes prohibited
remuneration under the anti-kickback statute; (2) whether an arrangement, or
proposed arrangement satisfies the criteria in section 1128B(b)(3) of the
Social Security Act (the Act), or established regulations, for activities
that do not result in prohibited remuneration; (3) what constitutes an
inducement to reduce or limit services under section 1128A(b) of the Act to
Medicare and Medicaid beneficiaries; or (4) whether an activity, or proposed
activity, constitutes grounds for the imposition of civil or criminal
sanctions under sections 1128, 1128A or 1128B of the Act. The HHS-OIG will
not address the issues of whether fair market value shall be, or was paid
for any goods, services or property, or whether an individual is a bona fide
employee.
- Final Rule
- HHS is required to have procedural regulations set in place by February
17, 1997, as the statute requires HHS to accept requests for formal advisory
opinions from outside parties on or after February 21, 1997. This rule will
serve to address the various procedural issues and aspects of this advisory
opinion process. Specifically, this rule will set forth: (1) the
procedures to be followed by a party applying for advisory opinions and by
the HHS-OIG in responding to these requests; (2) the time frames under which
the HHS-OIG will receive and respond to requests; (3) the type and amount of
fees to be charged to the requesting party; and (4) the manner in which the
public will be informed of the issuance of any advisory opinion. The rule
will not address the substance or content of advisory opinions to be issued
by the HHS-OIG.
- Fees
- In accordance with the statute, HHS-OIG will charge a fee to the
requestor - payable to the U.S. Treasury - equal to the costs incurred by
the Department of Health and Human Services in responding to the request.
- Dissemination of advisory opinions
- Once HHS-OIG issues an advisory opinion to a requestor, HHS-OIG will
also make copies available for public inspection and on the HHS-OIG web
site.
- The Department of Justice and the Department of Health and Human
Services will work with other law enforcement officials engaged in health
care enforcement to develop additional guidance such as fraud alerts with
respect to fraudulent practices which also affect public and private health
plans, other than medicare and medicaid.
- ESTABLISH A NATIONAL DATA BANK TO RECEIVE AND REPORT FINAL ADVERSE
ACTIONS AGAINST HEALTH CARE PROVIDERS
- General
The Adverse Action Data Bank will be operated under the auspices of HHS,
either directly or through contracts or other arrangements. Consideration
will be given to security and integrity of the system, efficiency and
cost.
- Security and Integrity
- There will be mechanisms in place to ensure the accuracy of reported
information, including procedures to correct erroneous information.
- There will be effective security to prevent unauthorized access to the
data, including procedures for verifying the identities of those making
requests for information from the Adverse Action Data Bank. There will be
procedures to protect the confidentiality of individual patient information
reported to and stored in the Adverse Action Data Bank.
- Efficiency of Operation
- To promote an efficient system, there will be coordination with
the existing National Practitioner Data Bank to avoid duplication of expense
and effort.
- The Adverse Action Data Bank should be monitored to ensure that covered
information is properly and timely reported.
- In order to minimize expense and maximize timeliness of responses,
electronic reporting and retrieval will be encouraged.
- There should be consideration of direct, on-line access by certain
authorized users, if that access can be accomplished without compromising
security concerns.
- Issues Relating to Cost
Appropriate user fees, designed to cover the costs of operation, will be
established.
- COORDINATION AND EXCHANGE OF INFORMATION
In order to facilitate the enforcement of civil, criminal, and
administrative statutes relating to fraud and abuse with respect to health
plans, the following guidelines are provided to facilitate the exchange of
information under the Program:
- Guidelines for Exchange of Information
- Health Plan Exchange of Information with Law Enforcement and Other
Health Plans
- Each health plan should establish policies to assure that relevant
information is promptly provided to appropriate Federal, state and local law
enforcement authorities and to other appropriate health plans such as
- information indicating a potential violation of civil,
criminal, or administrative laws relating to fraud and abuse with respect to
health plans.
- information requested by Federal, state, or local law enforcement
agencies which the agency states is relevant to an investigation, audit,
evaluation, or inspection under the Program.
- information which would assist in the identification of potential
violations or assist in the identification of areas requiring investigation,
audit, evaluation, or inspection. Such information may include: 1)
surveys; 2) quality assurance reviews; 3) provider and patient profiles; 4)
utilization reviews, and 5) other similar analyses.
- Law Enforcement Exchange of Information With Health Plans
- Each Federal, state, and local law enforcement agency acting pursuant to
the Program, should establish policies for the exchange of the following
categories of information with health plans, to the extent such exchange is
permitted by law and where disclosure would not jeopardize ongoing law
enforcement activities:
- information, the disclosure of which would further an
investigation, audit, or evaluation;
- information such as studies, evaluations, or profiles, which could
assist health plans in establishing and maintaining appropriate controls;
- information or evidence discovered in the course of an investigation or
an administrative, civil or criminal proceeding conducted in conjunction
with the Program, including periodic updates on the status of the
investigation or administrative, civil or criminal proceedings;
- information to be conveyed to victims of crime as set forth in
applicable federal or state statutes, Attorney General Guidelines for Victim
and Witness Assistance, and other relevant guidance including various notice
and consultation provisions; and
- information discovered in the course of an investigation or an
administrative, civil or criminal proceeding which indicates an ongoing
quality of care problem; this information should be shared with the health
plan and any appropriate oversight agencies.
- Law Enforcement Exchange of Information with Other Law Enforcement
Agencies
- Each Federal, state, and local law enforcement agency acting pursuant to
the program, should establish policies to assure that the following
information is promptly provided to other appropriate law enforcement
agencies:
- information indicating a potential violation of civil,
criminal, or administrative laws relating to fraud and abuse with respect to
health plans or information which is relevant and would further an existing
investigation of such potential violation.
- information, such as studies, reviews, profiles, which would assist an
agency in identifying fraud and abuse.
- Law Enforcement Treatment of Information Provided by a Health
Plan
- Each Federal, state, and local law enforcement agency responsible for
the enforcement of laws relating to the Program, should establish policies
which, where appropriate and otherwise permitted by law, provide that the
agency may exercise its discretion to classify information obtained from
health plans as confidential source information.
- Information Exchange Coordinators
- Each Federal, state, and local law enforcement agency, and each health
plan, should designate an information coordinator or coordinators to act as
the point of contact to facilitate exchanges of information under these
guidelines. Each coordinator will be responsible for overseeing the
exchanges of information described in these guidelines.
- Each coordinator will be responsible for:
- identifying potential exchanges of information between that
law enforcement agency, health plans and other agencies which would further
the purposes of the program and not jeopardize on-going law enforcement
activities.
- taking necessary steps to ensure that the Privacy Act, the Substance
Abuse Patient Medical Records Confidentiality Act, and any other relevant
confidentiality restrictions are not violated.
- where health plans are required to make information available to an
agency (e.g., information relating to the payment of claims under the
Medicare program, information subject to administrative subpoena)
coordinating the disclosure of such information to assure that all relevant
information is expeditiously disclosed.
- discretionary disclosures by health plans to federal law enforcement
agencies, identifying information which the law enforcement agency needs
from the health plans for investigative, audit, evaluation, or inspection
purposes and establishing procedures and cooperative arrangements to obtain
access to such information.
- coordinating with the health plans to identify categories of information
in the private sector which could facilitate the identification of potential
violations or assist in the identification of areas requiring investigation,
audit, evaluation, or inspection.
- developing guidance on the reporting of information discovered in the
course of an investigation or an administrative, civil or criminal
proceeding which indicates an ongoing quality of care problem to health
plans and any appropriate oversight agencies.
- Representatives of the Secretary of HHS (acting through the
Inspector General) and the Attorney General will coordinate efforts to
facilitate exchanges of information under these guidelines. This
coordination will include the creation of a working group to address further
sharing of data issues.
- HEALTH CARE FRAUD AND ABUSE CONTROL PROGRAM CONFIDENTIALITY
PROCEDURES: PROVISION AND USE OF INFORMATION AND DATA
- General:
These guidelines shall apply to
information, containing the identity of individuals receiving health care
services or items, which is disclosed by health plans, providers and others
to Federal, state and local law enforcement programs in connection with
investigations, audits, evaluations and inspections relating to the delivery
of and payment for health care services or items, conducted pursuant to the
Fraud and Abuse Control Program.
- Scope:
The scope of these guidelines is limited to the
maintenance of confidentiality of information and privacy of individuals
receiving health care services and items. These guidelines are not intended
to expand or narrow the use of such information for purposes of law
enforcement, which is otherwise authorized or prohibited under law. These
guidelines are not intended to expand or narrow any confidentiality,
disclosure or privacy requirements under law, including, but not limited to
the Substance Abuse Patient Medical Records Privacy Act, 42 U.S.C.
§ 290dd-2, and regulations, 42 C.F.R. Part 2; and the federal
Privacy Act, 5 U.S.C. §552a.
- Procedures:
- Such information shall be provided in a manner, determined by the
law enforcement agency which requested the information or to which the
information is directed, that appropriately maintains the confidentiality of
the information and privacy of individuals receiving health care services
and items, to the extent practicable and consistent with the goals and
purposes of the fraud and abuse control programs and legitimate law
enforcement needs.
- Such information should be maintained securely and access to such
information should be limited to those persons with a legitimate need for
access.
- To the extent it is necessary to share such information with an expert,
witness or consultant, to the extent practicable and consistent with the
legitimate needs of law enforcement, the identity of individuals who have
received health care services or items should be redacted. To the extent it
is necessary to disclose the identity of such individuals, such experts,
consultants or witnesses should be advised of the need to maintain the
confidentiality of the information and the privacy of individuals who have
received health care services or items. In those instances where law
enforcement enters into a contract with expert witnesses or consultants to
whom information subject to these guidelines will be disclosed, these
guidelines should be incorporated within the contract language for the
witness' or consultant's services.
- The disclosure and use of such information in any judicial,
administrative, court or other public proceeding should be undertaken in
such a manner as to preserve the confidentiality and privacy of individuals
who received health care services or items, unless disclosure is required by
the nature of the proceeding. Whenever disclosure of these individuals'
identities is required by the nature of the proceeding, or it is
impracticable to redact the identities of such individuals, the attorney for
the government should consider obtaining consent for the disclosure from the
affected individuals, or making a request to the presiding judicial or
administrative officer to enter an order limiting the disclosure of the
identities of such individuals contained in such information, to the extent
possible, including the redacting of the identities of individuals from
publicly disclosed or filed pleadings or records.
- Whenever the need for disclosed information subject to these guidelines
has ended, such information should either be destroyed, or returned to the
entity which originally disclosed it.
FN 1. This amount includes criminal
fines and penalties, forfeitures, civil judgments and settlements, and
administrative monetary penalties. It does not include the restitution due
to the victim, funds awarded to a relator, or as otherwise authorized by
law.
[updated April 1998]
[cited in USAM 9-44.150;
USAM 9-44.160]
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