Consumer Complaints Files

Department of Justice/Executive Office for United States Attorneys

TITLE: Consumer Complaints Files

ACRONYM: None


ORIGINATOR:

Department/Agency Name: U.S. Department of Justice
Major Organization Subdivision: U.S. Attorney's Office for the District of Columbia
Minor Organization Subdivision: Executive Office for United States Attorneys
Name of Unit: Fraud Section
Street Address: Judiciary Center Bldg.., 555 4th Street, NW
City: Washington
State: DC
Zip Code: 20001
Country: United States
Hours of Service: 9:00 a.m. - 5:30 p.m.
Telephone: (202) 514-7566
FAX: (202) 307-3569
E-mail Address:

ABSTRACT: The consumer complaints file system was established and is maintained pursuant to 5 U.S.C. § 301, 28 U.S.C. § 547 and 23 D.C..Code 101(c). The records in this system pertain to allegations of consumer fraud made by citizens. The records can be broadly classified in four categories: (1) Individuals who have been charged with Federal and D.C. Code violations; (2) Individuals currently under investigation for such violations; (3) Individuals upon whom investigations were conducted but no prosecution initiated; and (4) complainants.

PURPOSE: The consumer complaints file system encompasses all records maintained for the purpose of tracking, investigating and pursuing allegations of consumer fraud.

ACCESS CONSTRAINTS: The information contained in this system is unclassified and is protected in accordance with Departmental rules and is safeguarded in the United States Attorney's Office in the Fraud Section.

AGENCY PROGRAM: The USAOs are charged with the enforcement of United States law both civil and criminal in conjunction with the Department of Justice. EOUSA serves as a liaison between the 93 USAOs and the Department of Justice. Compilation and maintenance of consumer fraud allegations is a necessary tool in the representation of the interests of the United States.

SOURCES OF DATA: The information maintained in this system is provided in the complaints referred to the United States Attorneys Office for the District of Columbia by citizens and consumer protection agencies.

RESPONSIBLE OFFICE FOR DISTRIBUTING INFORMATION (if different from originator):

Department/Agency Name: U.S. Department of Justice
Major Organization Subdivision: United States Attorneys Offices
Minor Organization Subdivision: Executive Office for United States Attorneys
Name of Unit: Freedom of Information Act and Privacy Act Staff
Street Address: 600 E Street, NW, Room 7100
City: Washington
State: DC
Zip Code: 20530-0001
Country: United States
Hours of Service: 9:00 a.m. - 5:30 p.m.
Telephone: (202) 616-6757
FAX: (202) 616-6478
E-mail Address: none

ORDER PROCESS: To the extent that portions of this system are not exempt from disclosure the request for information must be writing with the envelope and the letter clearly marked "Privacy Access Request," and forwarded to FOIA/PA Staff, 600 E Street, NW, Room 7100, Washington, DC, 20530-001. The requester must provide the general subject matter of the document requested or its file number. The requester must also provide a current return address for the transmission of the requested information.

OFFICE TO CONTACT FOR FURTHER INFORMATION (if different from originator):

Department/Agency Name: U.S. Department of Justice
Major Organization Subdivision: United States Attorneys Offices
Minor Organization Subdivision: Executive Office for United States Attorneys
Name of Unit: Freedom of Information Act and Privacy Act Staff
Street Address: 600 E Street, NW, Room 7100
City: Washington
State: DC
Zip Code: 20530-0001
Country: United States
Hours of Service: 9:00 a.m. - 5:30 p.m.
Telephone: (202) 616-6757
FAX: (202) 616-6478
E-mail Address: none