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Citizen Complaints

The U.S. Attorney’s Office is primarily a litigating office and not an investigative office. Almost all the complaints received request that we investigate some allegation. We either refer those complaints to one of the investigating agencies or we return the complaint with instructions to seek assistance from one of those agencies. Complaints will be more efficiently processed if presented directly to the appropriate agency. Listed below are some of the most common complaints we receive with links to the appropriate investigative agency.

If you are not sure which agency to contact, please contact this office at 340-774-5757, or complete the Citizen Information Form and returning it by mail to this office.

Arson and Explosives Fraud Against the Federal Government
Bank Fraud/Money Laundering Freedom of Information Requests
Bank Robberies Gang Activity
Bankruptcy Fraud Hate Crimes
Border Crimes Health Care Fraud
Child Exploitation and Child Pornography Housing Fraud
Child Support Enforcement Human Trafficking
Civil Rights Abuses Identity Theft
Civil Rights Complaints Immigration Crime
Computer Crimes Internet Fraud
Consumer Fraud Labor/Employment/Retirement Fraud
Counterfeiting Mortgage Fraud
Credit Card Fraud Organized Crime
Customs Postal Crimes
Drugs and Narcotics Public Corruption
Education Fraud Social Security Fraud
Elder Abuse Stalking
Environmental Crime Tax Fraud
Failure to Register as a Sex Offender Telemarketing Fraud
Firearms Terrorism and National Security
Fair Housing/Housing Discrimination Threats Against the President
Fish & Wildlife Crimes Veteran's Affairs Violations
Food Stamp Fraud Violent Crime
   

Arson and Explosives

 
Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF): St. Thomas:  340-693-2213
St. Croix:  340-713-0507
 

www.atf.gov


Bank and Financial Institution Fraud/Money Laundering

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Bank Robberies

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov
   

Bankruptcy Fraud

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Border Crimes

 
U.S. Customs and Border Patrol: Detroit: 313-496-2155
St. Croix:  340-778-0216
  Hotline:1-800-BE-ALERT
  www.cbp.gov

Child Exploitation and Child Pornography

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov
Immigration and Customs Enforcement (ICE): St. Thomas: 340-693-2250
St. Croix:  340-778-6559
  Hotline:1-866-347-2423
  www.ice.gov

Child Support Enforcement

 
Virgin Islands Office of Paternity and Child Support 340-775-3670
   
U.S. Department of Health & Human Services Hotline:1-800-477-8477
Office of Child Support Enforcement www.acf.hhs.gov

Civil Rights Abuses

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Civil Rights Complaints

 
Send request to:  
United States Attorney's Office St. Thomas:  340-774-5757
District of the Virgin Islands TTY:  340-714-1791
5500 Veterans Drive  
Suite 260 St. Croix:  340-773-3920
St. Thomas, VI  00802-6424 TTY:  340-713-9615
  http://www.justice.gov/crt

Computer Crimes

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Consumer Fraud

 
Virgin Islands Attorney General's Office

St. Thomas:  340-774-5666
St. Croix:  340-773-0295

Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Counterfeiting (Currency)

 
U.S. Secret Service: San Juan:  787-277-1515
  www.secretservice.gov

Credit Card Fraud

 
U.S. Secret Service: San Juan:  787-277-1515
  www.secretservice.gov

Customs

 
U.S. Customs and Border Protection St. Thomas: 340-774 2570
  Hotline:  1-800-BE-ALERT
 

St. Croix:  340-778-0216

  www.cbp.gov
Immigration and Customs Enforcement (ICE): St. Thomas: 340-693-2250
  Hotline:1- 866-347-2423
 

St. Croix:  340-778-6559

  www.ice.gov

Drugs and Narcotics

 
Drug Enforcement Agency (DEA): St. Thomas:  340-774-2398
St. Croix:  340-692-9500
  www.dea.gov

Educational Fraud

 
Department of Education: San Juan:  787-773-2747
  Hotline:1-800-647-8733
  www.ed.gov
  email:oig.hotline@ed.gov

Elder Abuse

 
U.S. Administration on Aging (AoA): Hotline:1-800-677-1116
  www.ncea.aoa.gov/
   

Environmental Crime

 
Environmental Protection Agency (EPA): New York:  212-637-3000
  www.epa.gov
U.S. Fish & Wildlife Service San Juan:  787-741-2138
Puerto Rico & U.S. Virgin Islands www.fws.gov

Failure to Register as a Sex Offender

 
U.S. Marshals Service (USMS): St. Thomas: 340-774-2743
  www.usmarshals.gov
Virgin Islands Police Department

St. Thomas: 340-774-2211

  www.michigan.gov/msp
  St. Croix: 340-778-2211

Firearms

 
Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF): St. Thomas:  340-693-2213
  www.atf.gov
  St. Croix:  340-713-0507

Fair Housing/Housing Discrimination

 
U.S. Department of Justice

Tip Line:  1-800-896-7743

  www.fairhousing@usdoj.gov

U.S. Department of Housing and

 
Urban Development Housing Discrimination Hotline:  1-800-669-9777

Fish & Wildlife Crimes

 
U.S. Fish & Wildlife Service: www.fws.gov
Puerto Rico & US Virgin Islands San Juan:  787-741-2138

Food Stamp Fraud

 
U.S. Department of Agriculture - Office of Inspector General San Juan:  787-258-1112
  www.usda.gov/oig

Fraud Against the Federal Government

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Freedom of Information Requests

 
Send request to:  
Executive Office for U.S. Attorneys  
Department of Justice  
FOIA/Privacy Unit  
600 E Street, N. W. - Room 7300  
Washington, D.C. 20530-0001  

Gang Activity

 
Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF): St. Thomas:  340-693-2213
St. Croix:  340-713-0507
  www.atf.gov
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Hate Crimes

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Health Care Fraud

 
U.S. Department of Health & Human Services:

San Juan:  787-774-4131

  Hotline:1-800-447-8477
  TTY:1-800-377-4950
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Housing Fraud

 
U.S. Department of Housing and Urban Development - San Juan:  787-766-5872
Office of Inspector General www.hudoig.gov

Human Trafficking

 
Immigration and Customs Enforcement (ICE): St. Thomas:  340-693-2250
St. Croix:  340-778-6559
  Hotline:1-866-347-2423
  www.ice.gov
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Identity Theft

 
Federal Trade Commission: Hotline:1-877-438-4338
  TTY:1-866-653-4261
   
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Immigration Crime

 
Immigration and Customs Enforcement (ICE): San Juan:  787-706-2343
  Hotline:1-866-347-2423
  www.ice.gov

Internet Fraud

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Mortgage Fraud

 
Office of the Inspector General for Housing & Urban Development Hotline:1-800-347-3735

Labor/Employment/Retirement Fraud

 
Department of Labor Office of the Inspector General Hotline:1-866-487-2365
  www.oig.dol.gov

Organized Crime

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Postal Crimes

 
Postal Inspection Service (USPIS): Detroit:1-877-876-2455
  Hotline:1-800-372-8347
  https://postalinspectors.uspis.gov

Public Corruption

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Social Security Fraud

 
Social Security Administration -  
Office of Inspector General (SSA/OIG) : Hotline:  1-888-487-9917
  www.ssa.gov/oig

Stalking

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Tax Fraud

 
Internal Revenue Service Criminal Investigations Division: St. Croix:  340-773-9440
  Hotline:  1-800-829-1040

Telemarketing Fraud

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov

Terrorism and National Security

 
Joint Terrorism Task Force (JTTF): St. Thomas:  340-776-9440
St. Croix:  340-712-3413
  www.fbi.gov

Threats Against the President

 
U.S. Secret Service: San Juan:  787-277-1515
  www.secretservice.gov

Veteran's Affairs Violations

 
U.S. Department of Veterans Affairs - Hotline:1-800-488-8244
Office of Inspector General: www.va.gov/oig

Violent Crime

 
Federal Bureau of Investigation (FBI): St. Thomas:  340-777-3363
St. Croix:  340-713-0507
  www.fbi.gov
Virgin Islands Police Department

St. Thomas:  340-774-2211
St. Croix:  340-778-2211

 

www.vipd.gov.vi


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