Information Technology Support Services (ITSS-5)

• Contract Library
• Contract Holders
• Contract Scope 
• Pre-award Guidelines 
• Program Administration

The Service-Disabled Veteran-Owned Small Business (SDVOSB) Information Technology Support Services (ITSS-5) is a competitive multiple-award, Indefinite-Delivery, Indefinite-Quantity (IDIQ) contract designed to provide specific IT services to DOJ components at the task order level. These vehicles provide favorable procurement and task administration conditions to DOJ bureaus and OBDs for tasks that would otherwise be procured through a lengthier open market competitive process or through other external contracting vehicles.  Because the ITSS-5 Pool of vendors are SDVOSBs, all DOJ procurement offices shall consider whether a small business set-aside  and the nature of a Fair Opportunity award is appropriate when using the SDVOSB ITSS-5 pool vs. another contracting vehicle.

SDVOSB ITSS-5 Features

A $4.5 billion program ceiling and period of performance through September 30, 2027 with a five-year base period and one five-year option

Task Order types include fixed-price, labor-hour, and time-and-materials terms

Schedule of fixed unit price Labor Hour rates and ODC line items

Wide range of labor categories and distributions within each category for Basic, Senior, Principal, and SME levels

Use of performance incentives, as required

No limitation on dollar value of a task order

Comprehensive range of IT services

Available for use by any DOJ component

Task Orders awarded for a Base Period and one or more Option Periods

Ancillary support permitted when it is integral and necessary to the IT effort

Task orders can be issued normally within two to three months with streamlined ordering procedures based on FAR 16.505(b)

Complimentary scope-compatibility reviews

No protests on Tasks Orders under $10 million
 

SDVOSB ITSS-5 Contract and Labor Categories

 Copy of SDVOSB ITSS-5 Contract  (PDF) - All sections of the SDVOSB ITSS-5 contract through May 2018 version

 Labor Categories (PDF) - Labor categories are available at Basic, Senior, Principal and SME levels for most categories.

List of Labor Categories

List of SDVOSB ITSS-5 Contract Holders

All contractor holders must be provided a fair opportunity to be considered for all task orders in accordance with FAR 16.505(b) unless an exception applies.

SDVOSB Contractors

SDVOSB ITSS-5 Contract Scope

Every conceivable IT service can be procured under the SDVOSB ITSS-5 program in a timely, efficient, and cost-effective manner:

Across the entire Systems Development Life Cycle (SDLC);

For various types of information and management systems;

Using a variety of database management systems and software languages; and

Involving many computer hardware environments and operating systems.

Procurement of hardware and software, as related to a specific project, is allowed under the SDVOSB ITSS-5 program.

The contracts are available for use, on a non-mandatory basis, by all DOJ components to satisfy their IT requirements, as long as they are within the scope of the SDVOSB ITSS-5 support services.

There is no limitation on the dollar value of a task order issued under SDVOSB ITSS-5.

List of IT Services

SDVOSB ITSS-5 Pre-award Guidelines

Task Order Pre-award Procedures:

• Program Office notifies the Contracting Officer and COR of the desire to use the vehicle;
• Program Office submits request for approval through IT Acquisition Review (ITAR) process;
• Program Office Submits procurement package (Statement of Work (SOW), Performance Work Statement (PWS) or Statement of Objectives (SOO), Draft Acquisition Plan (AP), ITAR approval notification, IGCE, etc.) to COR and CO for review.
• Fair Opportunities Competition via SDVOSB ITSS5

1. AP is finalized.
2. RFQ is finalized with evaluation criteria established.
3. Once RFQ is released, acquisition timeline to award begins.

• Contractors prepare technical (written or oral) and price proposals.
• Program Office conducts technical evaluation.
• Recommendation is made for award.
• CO reviews/approves award determination.
• Task Order award.
• Post Administration begins with a post award orientation.

• The document attached below contains pre-award guidelines pertaining to the SDVOSB ITSS-5 Program. The information contained in the document is subject to change and will be updated, as necessary.

  Task Order Awards

  All task orders issued are subject to the terms and conditions of the contract.

  All contractors are provided a fair opportunity to be considered for each task order award.

  Task orders can be issued normally within six to eight weeks with an approved SOW.

  Task orders issued under these contracts are awarded consistent with FAR 16.505(b):

  Primarily, SDVOSB ITSS-5 task orders are awarded through competition.
  
  A task order may be awarded without competition in the following four exceptions pursuant to FAR 16.505(b)(2):

  Urgency;
  Only one contractor can provide services;
  Logical follow-on work; or
  Satisfy contractor's minimum guarantee.

  Customers may elect to use oral proposals in lieu of or in addition to requesting written proposals when making a task order award.

  Task orders are awarded, when possible, based on initial technical and cost proposal submissions.

  All costs associated with the preparation, presentation and/or discussions of the contractors' task order proposals are the responsibility of the ITSS contractors, at no additional cost to the customer agency.

  Task Order types include fixed-price, labor-hour, and time-and-materials terms

   SDVOSB ITSS-5 Pre-Award Guidelines (PDF) - Detailed description of the events leading up to and including task award under the SDVOSB ITSS-5 Program.

  SDVOSB ITSS-5 Program Administration

  Tasks awarded under SDVOSB ITSS-5 may at times require modifications to identify scope of work changes, reallocate funds, or modify the period of performance. The document attached below contains post-award guidelines for task modifications and option exercises. The information contained in the document is subject to change and will be updated, as necessary.

  SDVOSB ITSS-5 Post-Award Guidelines (PDF)

  Contract Administration

  Contracting Officer (CO): DOJ's SDVOSB ITSS-5 Contracting Officer has the overall responsibility for the administration of these contracts. Only he/she can amend, modify or deviate from contract terms, conditions, and requirements.
  
  Contracting Officer's Representative (COR): The SDVOSB ITSS-5 COR acts as a liaison between customer organizations, contractors, and the Contracting Officer, and coordinates the technical aspects of the SDVOSB ITSS-5 contracts.
  
  Government Task Managers (GTMs): Government Task Managers serve as a focal point on all task order activities. They prepare statements of work, provide technical guidance to contractors, and review contractors' performance (technical, timeliness, and cost control) on all task orders.

  Administrative Fee: An administrative fee of 1% is applied incrementally to the total value of each task order.

  Financial Administration: The COR is designated the responsibility for:

  Establishing Reimbursement Agreements, Form DOJ-216, between DOJ's Contracts Management Service and customer organizations.
  
  Preparing Order/Mod requests for review and action by the CO.
  
  Reviewing monthly invoices submitted by contractors, and certifying them for payment after receiving certification from Government Task Managers that the expenditures reported by contractors in their monthly progress reports are accurate.

  Contracts Management Service (CMS) pays contractor invoices out of its Working Capital Funds, and then requests monthly reimbursements for these costs from customer organizations.