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The mission of the National Center for Disaster Fraud (NCDF) is to improve and further the detection, prevention, investigation, and prosecution of fraud related to natural and man-made disasters, and to advocate for the victims of such fraud.  In furtherance of its mission, NCDF engages in the following activities:

  1. NCDF operates a call center 24 hours a day, 7 days a week, to take disaster fraud complaints through a national hotline number (1-866-720-5721) or submitted through the NCDF Web Complaint Form. This hotline serves, in essence, as a national 911 for disaster fraud.
  2. NCDF investigators review complaints and, as appropriate, refer complaints to the appropriate federal, state, or local agency in the relevant jurisdiction.  Reviews include de-confliction, as well as identifying national trends and multi-jurisdictional schemes and offenders.
  3. NCDF provides investigative support in matters of significant national interest and other select matters upon request of the relevant federal, state, or local agencies investigating the matter. 
  4. NCDF provides training, best practices, and lessons learned to federal, state, and local prosecutors and investigators who handle, or anticipate handling, disaster fraud matters.
  5. NCDF engages in outreach aimed at educating the public concerning disaster fraud and ways in which to avoid becoming a victim.
  6. NCDF provides national coordination for disaster fraud stakeholders, including federal, state, and local law enforcement and administrative agencies, governmental entities engaged in disaster relief, and non-profit organizations.
  7. NCDF provides national representation of the disaster fraud issue before federal, state, and local legislative and administrative bodies, including the U.S. Congress and the U.S. Sentencing Commission.
Updated May 1, 2020