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Press Release

ADA Settlement with Cinemark USA, Inc. Improves Accessibility of Enfield Movie Theaters

For Immediate Release
U.S. Attorney's Office, District of Connecticut

Vanessa Roberts Avery, United States Attorney for the District of Connecticut, today announced that Cinemark USA, Inc. (“Cinemark”) has entered into a settlement agreement with the government to resolve allegations that the Cinemark Enfield Square 12 theaters, located at 90 Elm Street in Enfield, does not comply with the Americans with Disabilities Act (“ADA”).

The settlement, which resolves a complaint filed with the U.S. Department of Justice that alleges that the Cinemark Enfield Square 12 is not physically accessible to persons with mobility disabilities, requires Cinemark to add ADA-compliant signage at exits and auditoriums, provide an accessible dining surface in the concession area, and acquire more receivers to use with its assistive listening system.  The settlement also requires Cinemark to make numerous changes in the bathrooms, such as moving grab bars, removing a step up at a threshold, and making a bathroom door easier to open.

Cinemark is in the process of making changes required by the settlement agreement and has agreed to ensure that any future alterations to the theaters comply with the ADA.

Under federal law, private entities that own or operate places of “public accommodation,” including movie theaters, are prohibited from discriminating on the basis of disability.  The ADA authorizes the Justice Department to investigate complaints and undertake periodic reviews of compliance of covered entities.  The Department is also authorized to commence a civil lawsuit in federal court in any case that involves a pattern or practice of discrimination or that raises issues of general public importance, and to seek injunctive relief, monetary damages, and civil penalties.

“Today’s settlement helps to ensure that everyone in Connecticut can participate equally in our community, regardless of ability,” said U.S. Attorney Avery.  “My office is committed to enforcing federal law to eradicate barriers to access, inclusion and equal opportunity.  I am pleased that Cinemark has agreed to do the right thing and make their theater in Enfield accessible to persons with disabilities.”

Cinemark has three years to make the changes required by the agreement and must submit certifications concerning compliance to the U.S. Attorney’s Office every six months until it has fully complied with the agreement.

A copy of the settlement agreement will be found on

This matter was handled by Assistant U.S. Attorney Stewart C. Dearing.

Any member of the public who wishes to file a complaint alleging that any place of public accommodation or public entity in Connecticut is not accessible to persons with disabilities may contact the U.S. Attorney’s Office at 203-821-3700.

Additional information about the ADA can be found at, or by calling the Justice Department’s toll-free information line at (800) 514-0301 and (800) 514-0383 (TTY).  More information about the Department of Justice Civil Rights Division and the laws it enforces is available at

Updated October 31, 2022

Civil Rights
Disability Rights