About CRS

About CRS

About CRS

Our Mission: America's Peacemaker

CRS serves as “America’s Peacemaker” for communities facing conflict based on actual or perceived race, color, national origin, gender, gender identity, sexual orientation, religion, or disability. CRS works toward its mission by providing facilitated dialogues, consultation, training, and mediation to assist these communities develop solutions to the conflict and enhance their capacity to independently prevent and resolve future conflict.

Our services are confidential and free of cost. We do not investigate or prosecute, nor do we have any law enforcement authority. We work with all parties to develop solutions to conflict and remain as a neutral party.

How We Got Started

Title X of the Civil Rights Act of 1964 authorized CRS to assist communities facing disputes, disagreements, or difficulties relating to allegations of discriminatory practices based on race, color, or national origin. CRS’s mandate expanded in 2009 under the Matthew Shepard and James Byrd, Jr. Hate Crimes Prevention Act to include working with communities to prevent and respond to alleged hate crimes based on actual or perceived race, color, national origin, gender, gender identity, sexual orientation, religion, or disability. With its unique mission, CRS is the only federal agency dedicated to assisting state and local governments, private and public organizations, law enforcement agencies, tribal communities, and community groups to resolve conflicts based on these aspects of identity.

Our Focus

We resolve community conflicts and tensions and prevent and respond to alleged hate crimes committed on the basis of race, color, national origin, gender identity, sexual orientation, religion or, disability.

Our Stakeholders

We collaborate with stakeholders throughout communities to increase communication, collaboration, and understanding. Additionally, we work with community members to develop knowledge and skills, create and implement solutions, and provide groups with the ability to prevent and respond to future conflict.

Community Groups
Law Enforcement
Civil Rights Groups
Government Agencies
Tribal Communities
Religious Groups
Educational Organizations

Our Reach

CRS has a Headquarters, ten regional offices, and four field offices which support work within their region. The fifteen offices are strategically located throughout the country to increase the availability of CRS’s services, meet the unique needs of the communities they serve, and have the ability to deploy to communities quickly in times of crisis.

CRS Our Reach


CRS Videos

CRS - GodSquad

GodSquad | Keeping the Peace in Sanford, FL

November 29, 2016

CRS - Hashtag Hate

Hashtag Hate | CRS Responds to Noose Incident at Denfield High School

November 29, 2016

CRS - Improving Cultural Competence

Improving Cultural Competence: Building Relationships with Arab and American Muslims

October 22, 2015


Was this page helpful?

Was this page helpful?
Yes No