1964 Civil Rights Act
The Community Relations Service (CRS) was established by Title X of the Civil Rights Act of 1964 (42 U.S.C 2000g et seq.).
Matthew Shepard and the James Byrd, Jr. Hate Crimes Prevention Act
In 2009, with the passage of the Matthew Shepard and James Byrd, Jr. Hate Crimes Prevention Act, CRS' mandate expanded to include new jurisdictions that represent communities whose members have frequently been the victims of hate crimes, but were not protected under the 1964 Civil Rights Act.
Meet the Regional Staff
The Community Relations Service has 10 Regional Directors who supervise conflict resolution specialists (also called conciliation specialists) in regional offices and 4 smaller field offices. These offices are strategically located throughout the country to meet the unique needs of the states and communities they serve. The Regional Directors are highly trained professional mediators, facilitators, trainers, and consultants who are experienced in bringing together communities in conflict to help them enhance their ability to independently prevent and resolve existing and future concerns. Regional Directors oversee the regional conflict resolution teams in the development of customized and proactive local solutions.