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Housing And Civil Enforcement Cases Documents

Payment Distribution Begins to Borrowers Eligible for Payments from $21 Million Lending Discrimination Settlement Between the Department of Justice and SunTrust Mortgage, Inc. (United States v. SunTrust Mortgage, Inc. (E.D. Va., May 2012))

           Independent Settlement Administrator Rust Consulting, Inc. on January 3, 2014 began mailing checks to borrowers whom the United States has identified as entitled to payments from the SunTrust Mortgage lending discrimination settlement fund. Borrowers who returned their release forms should expect to receive their payment within approximately 30 days after Rust receives their signed release. The deadline for returning signed releases is May 5, 2014. Individuals with questions about the United States v. SunTrust Mortgage, Inc. lending discrimination settlement may contact Rust, in English or Spanish, by telephone at 1-866-459-3633 or by email at

           The $21 million settlement fund being administered by Rust was created as part of resolving the United States' allegations that SunTrust Mortgage engaged in a widespread pattern or practice of discrimination against more than 20,000 qualified Hispanic and African-American borrowers across the country who received mortgage loans from 2005 through 2009.

          The settlement, which was approved by the U.S. District Court for the Eastern District of Virginia, provided for an independent settlement administrator (Rust) to contact and distribute compensation payments at no cost to borrowers whom the department identifies as victims of SunTrust Mortgage's discrimination. Rust's activities are overseen by the Department of Justice, and all of Rust's costs and expenses will be paid by SunTrust Mortgage.

           A copy of the United States' lending discrimination complaint against SunTrust Mortgage, the approved settlement order, and additional information about fair lending enforcement by the Department of Justice, can be found on the Department's website at

           The payments being mailed out beginning January 3 relate to the SunTrust Mortgage lending discrimination settlement, although some SunTrust Mortgage borrowers have previously received legitimate letters relating to other settlements with SunTrust Mortgage not related to discrimination. SunTrust Mortgage borrowers should treat with caution any mailings or phone calls that tell borrowers they must pay to participate in the settlement, or contacts that do not come from Rust related to the lending discrimination settlement, as such letters might be part of a scam. All mailings from Rust related to the lending discrimination settlement will have the seal of the United States Department of Justice and use the return address "SunTrust Mortgage Settlement Administrator, c/o Rust Consulting, PO Box 2952, Faribault, MN 55021," and will ask victims to return response forms to that address. Any potential scams related to the SunTrust Mortgage lending discrimination settlement should be reported to Rust by telephone at 1-866-459-3633, or to the Department of Justice at 202-514-4713.

Updated August 6, 2015