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CVS Pharmacy, Inc.


On April 11, 2022, the United States executed a settlement agreement with CVS Pharmacy, Inc., the nation's largest retail pharmacy, under Title III of the ADA regarding the accessibility of its vaccine registration portal.  The agreement will ensure that people with disabilities (including those with vision disabilities who use screen readers and those who have difficulty using a mouse) can privately and independently get information about COVID-19 vaccinations and book their vaccination appointments online.  Under the agreement, CVS will make content about the COVID-19 vaccine, including the forms for scheduling an appointment to get the vaccine, conform to the Web Content Accessibility Guidelines (WCAG), Version 2.1, Level AA.

Press Release

Case Name
CVS Pharmacy, Inc.
  • Accessible technology
  • web access
Updated June 1, 2022