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Press Release

U.S. Attorney's Office Secured Agreement With Town of Glen Alpine To Ensure Compliance With The Americans With Disabilities Act

For Immediate Release
U.S. Attorney's Office, Western District of North Carolina
As Part of the Settlement, the Town Improved Physical Accessibility to Town Hall Building for Individuals with Disabilities

CHARLOTTE, N.C. – U.S. Attorney Dena J. King announced today that the Town of Glen Alpine has remedied several violations of the Americans with Disabilities Act (ADA) to ensure that individuals with disabilities have equal access to its Town Hall building. The resolution is part of the U.S. Attorney’s Office’s commitment to ensure that civic institutions comply with the ADA.

The United States Department of Justice and the U.S. Attorney’s Office are responsible for enforcing the ADA, which prohibits the failure to make reasonable modifications where those modifications are necessary to make services available to individuals with disabilities. Under Title II of the ADA and its regulations, state and local governments are required to remove barriers for individuals with disabilities.

The U.S. Attorney’s Office initiated an investigation following a complaint filed with the U.S. Department of Justice, claiming that the Town of Glen Alpine violated the ADA by failing to provide reasonable accommodations to permit access to its Town Hall for residents with disabilities.  The Town of Glen Alpine cooperated with the investigation and has resolved the ADA violations in accordance with the law, regulations, and the 2010 ADA Standards of Accessible Design. The modifications include: (1) an accessible parking space at the front of the town hall adjacent to a ramp and an accessible sign mounted at least 60” from the ground; (2) the town hall now has a smooth and unobstructed ramp with ADA compliant handrails on each side; (3) there is a doorbell at the accessible entrance; (4) the interior route from the accessible entrance is clear and unobstructed; (5) insulation was added to the exposed pipes in each bathroom; and (6) the Town added Braille signage to the conference room where its meetings are held. In addition, new ADA compliant ramps were also added to the stage and gazebo bringing them into ADA compliance among other modifications. 

“My office is committed to enforcing the ADA and protecting all civil rights in this District,” said U.S. Attorney King, who also leads the Attorney General’s Advisory Subcommittee on Civil Rights. “Individuals with disabilities have a right to equal access to government services and should not be deprived from accessing those services due to lack of reasonable modifications. I want to thank the citizen who brought this matter to our attention, and I am pleased that the Town of Glen Alpine also prioritizes the needs of its residents and compliance with federal law. With these remedies, each resident and visitor can fully enjoy and utilize the services of the town, especially on the 4th of July.”

Individuals who believe they have been victims of discrimination may file an ADA complaint online at Additional information about the ADA can be found at, or by calling the Department of Justice’s toll-free information line at 800-514-0301 (voice) or 1-833-610-1264 (TTY).

This matter was handled by Investigators Cathleen Hollowell and Neil Power and Assistant U.S. Attorneys (AUSAs) Jon Warren, Julia Wood, and Janice Powers of the U.S. Attorney’s Office in Charlotte. AUSA Powers also serves as the U.S. Attorney’s Office’s Civil/Civil Rights Coordinator.



Updated July 2, 2024

Civil Rights