Credit Card, Bank, Loan Issues

Credit Card, Bank, Loan Issues

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Financial Service Providers
The Consumer Financial Protection Bureau (CFPB) handles complaints on these types of consumer financial products:
  • Credit cards
  • Mortgages
  • Student loans
  • Consumer loans
  • Bank accounts and services 
  • Credit reporting
  • Money transfers

     
  • Debt collection
  • Payday loans
  • Prepaid, credit repair and debt settlement services, and title and pawn loans
  • Virtual currency
  • Marketplace lending
Submit a Complaint to the CFPB
Submit a Complaint to the CFPB

Or call (855) 411-CFPB (2372). Speak with an attendant who can answer questions and refer you to other services you may need that are offered outside of CFPB.

 
What Happens Next?
  • The CFPB will forward your complaint to the company and work to get you a response.
     
  • You will receive a response from the CFPB, generally within 15 days.