Credit Card, Bank, Loan Issues

Credit Card, Bank, Loan Issues

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Financial Service Providers
The Consumer Financial Protection Bureau (CFPB) handles complaints on these types of consumer financial products:
  • Credit cards
  • Mortgages
  • Student loans
  • Consumer loans
  • Bank accounts and services 
  • Credit reporting
  • Money transfers

     
  • Debt collection
  • Payday loans
  • Prepaid, credit repair and debt settlement services, and title and pawn loans
  • Virtual currency
  • Marketplace lending
Submit a Complaint to the CFPB
Submit a Complaint to the CFPB

Or call (855) 411-CFPB (2372). Speak with an attendant who can answer questions and refer you to other services you may need that are offered outside of CFPB.

 
What Happens Next?
  • The CFPB will forward your complaint to the company and work to get you a response.
     
  • You will receive a response from the CFPB, generally within 15 days.

Helpful Resources

Ask CFPB

Financial Protection for Older Americans 

Managing Someone Else’s Money

Know Your Financial Adviser

Older Americans are not alone in the fight to stop financial abuse 

Considering a Reverse Mortgage?

Four things older Americans can do about debt collection problems

 

Related Topics

Identity Theft

Securities Fraud

Consumer Fraud

 

 

 

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