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Press Release

Justice Department Reaches ADA Settlement with Los Angeles Spa Owner Who Denied Blind Customer Access to Its Facilities

For Immediate Release
U.S. Attorney's Office, Central District of California

          LOS ANGELES – C.J. Spa Group, Inc., a company that operates Spa Palace in the Westlake neighborhood in the city of Los Angeles, has entered into a settlement agreement with the Department of Justice to ensure that individuals with disabilities can access the spa’s facilities.

          The settlement agreement resolves a complaint under the Americans with Disabilities Act (ADA) that Spa Palace staff denied entry to a blind customer, telling him that “his kind” would not be able to follow instructions and that a massage therapist could not care for him. Spa Palace also maintained a policy requiring individuals with disabilities to be accompanied at all times by a personal attendant. \

          In the settlement, Spa Palace has agreed to change its policies and implement training to ensure that individuals with disabilities will not be discriminated against. In addition, Spa Palace agreed to pay $5,000 in damages to the complainant and a civil penalty of $5,000 to the U.S. Treasury.

          “Individuals with disabilities, including those who are blind, should not be excluded from activities or services on the basis of stereotypes or false assumptions,” said United States Attorney Nick Hanna. “My office will continue to enforce the law to ensure equal treatment for people with disabilities.”

          Assistant United States Attorney Acrivi Coromelas of the Civil Division’s Civil Rights Section handled this matter.

          For more information on the ADA or this settlement agreement, please call the toll-free ADA Information Line at (800) 514-0301 or (800) 514-0383 (TDD), or access the ADA website at


Ciaran McEvoy
Public Information Officer
United States Attorney’s Office
Central District of California (Los Angeles)
(213) 894-4465

Updated August 10, 2021

Disability Rights
Press Release Number: 19-143