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Scammed by Phone, E-Mail, Text Message, Mail, On the Internet, or Other Means

The Federal Trade Commission (FTC) takes reports about problems with:
  • Fraud, scams, and bad business practices
  • Unwanted calls, email, and text messages
  • Advertising claims
  • Online shopping
  • Privacy and identity theft
  • Education, jobs, and making money
  • Debt collection
  • Cars
  • Health and fitness products
Report Fraud, Scams, and Bad Business Practices

What Happens Next?

  • The FTC cannot resolve individual complaints, but will give you information about what next steps to take on your own.
  • Reports are stored in a secure database.
  • Local, state, federal, and international law enforcement agencies can use these reports to open investigations or to detect patterns of fraud and abuse.

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Unwanted Calls and Text Messages

The Federal Communications Commission (FCC) takes reports about problems with:
  • Unwanted Calls and Texts
  • Telephone - Billing and Service Issues
  • Internet - Billing and Service Issues
  • Radio Communications
  • Access to Communications Services for People with Disabilities
  • Emergency Communications and Alerts
Report Robocall and Text Scams

What Happens Next?

  • We encourage you to contact your provider before filing a complaint.
  • If your complaint is about a telecom billing or service issue with your provider, we will review your complaint and, in many instances, serve your complaint on your provider. Your provider has up to 30 days to send you and the FCC a response to your complaint.
  • You will receive an email with a confirmation that your complaint is received. You will also receive periodic updates for complaints that are served on a provider. You can respond directly to one of those emails to update your complaint.
  • In some instances, we will provide you with a referral to another federal, state, or local agency that can better address your complaint.

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