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Submit a complaint about healthcare competition

The Department of Justice, the Federal Trade Commission, and the Department of Health and Human Services enforce federal laws that promote competitive and fair healthcare markets.

Submit a complaint about healthcare competition using our online form.

Submit a complaint

If you or someone else is in immediate danger, please call 911 or your local police.

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What is a competitive healthcare market?

A competitive healthcare market is when many companies in the market compete for your business by offering high-quality goods and services at a competitive price.

You deserve a competitive healthcare marketplace. 

  • Patient - A competitive market for healthcare can benefit you by lowering costs, improving quality, and increasing access to the care you receive. This could mean more healthcare options, access to innovative treatments, or cheaper medications. More competition can also provide you with increased information to make better choices about where you will purchase healthcare.
  • Healthcare employee - When the healthcare market is healthy, you can get a fair wage or salary, better benefits—including opportunities to grow in your profession, improved working conditions, and increased options to change jobs.
  • Industry participant - A competitive market for healthcare can help lower the prices of the high-quality goods and services you buy. When healthcare companies compete, it can help businesses operate efficiently and create innovative solutions.

View some practices that may harm healthcare competition and violate the antitrust laws

  • Mergers – When companies that provide the same goods or services combine. Mergers can eliminate competition in the healthcare markets. All types of companies in the healthcare markets can merge, including:
    • pharmaceutical companies;
    • hospitals, physicians, and other providers of healthcare or services;
    • insurers; and
    • more.
  • Vertical mergers – When companies along different levels of the supply chain, such as a health insurer and a medical practice, or a hospital and a medical devices supplier, combine. Vertical mergers may harm competition by:
    • increasing the combined company’s ability to raise prices or lower quality of care;
    • lowering incentives to compete;
    • limiting or blocking a competitor’s access to a product, service, or route to market;
    • providing access to a competitor’s non-public, competitively sensitive information; or
    • deterring rivals or potential rivals from investing in the market.
  • Joint ventures – When competing companies combine or share resources to achieve a common goal. A joint venture may harm competition if it involves agreements to influence:
    • prices,
    • access to services or goods,
    • quality, or
    • innovation.
  • “Roll-ups” (also called serial acquisitions) – When a single company buys multiple small businesses that compete. Roll ups may harm competition if the company that purchased the smaller businesses increases prices or reduces the quality of healthcare provided to patients.
  • Cross-market mergers – When companies that provide the same goods or services, but do not directly compete because of the distance between their physical locations, combine. The new company may harm competition if it uses any increased power to negatively affect price, access to healthcare, or quality.
  • Partial acquisitions – When a company buys less-than-full control of a competing company. Partial owners of competing companies may harm competition if they:
    • can influence the strategic decisions of the competing company,
    • have decreased incentives to compete, or
    • gain access to non-public, competitively sensitive information.

Spoken or written agreements among competing healthcare companies to limit or pre-determine the terms of employment for employees (current and potential). Some of these types of agreements include:

  • Wage-fixing – When competing employers agree to set wages at the same level or give the same benefits.
  • No-poach – When competing employers agree to not hire each other’s employees.
  • No-solicitation – When competing employers agree to not recruit each other’s employees.

In certain circumstances, non-compete clauses in employment agreements may unlawfully constrain a company’s decisions about wages or salaries, job mobility, or benefits. 

Written or spoken agreements not to compete. Some of these types of agreements include:

  • Price fixing – When competitors agree to raise, set, or maintain the price of goods or services.
  • Bid rigging – When competitors agree in advance on prices or terms of their competitive bids.
  • Market allocation – When competitors agree to divide markets among themselves. Market allocation includes agreeing to sell only to specific customers or areas.

When healthcare companies prevent patients from knowing the prices charged for their healthcare services or available healthcare options. Some of these practices include when healthcare companies:

  • draft contracts to keep patients from knowing prices.
  • fail to provide prices in a public, accessible, and easy-to-read format.
  • refuse to give patients access to their electronic health information:
    • as allowed under the Health Insurance Portability and Accountability Act of 1996 (HIPAA); and
    • consistent with how the patient wants to access their electronic health information.

  • Agreements with anti-tiering and anti-steering clauses (also known as anti-innovation, anti-incentive, or anti-discounting clauses) – Clauses in agreements that stop health insurers from giving incentives (such as discounts) or guiding patients to lower cost or higher quality healthcare providers.
  • Exclusive contracting – Agreements that prevent buyers from contracting with other sellers.
  • Agreements with all-or-nothing clauses – Clauses in agreements that require a health insurer to contract with all the providers in a health system, or none of the providers in the health system. These types of clauses can result in higher prices and less innovation.
  • Agreements with commercial price parity clauses – Clauses in agreements that prohibit healthcare suppliers or buyers from offering lower prices or better terms to other buyers or suppliers, respectively. These clauses may facilitate illegal price agreements between competitors. They can also result in higher prices and reduced competition by requiring providers to:
    • guarantee that an insurer will receive contract terms that are better than, or equal to, the contract terms provided to other insurers;
    • certify that their reimbursement rates are the best rates available; or
    • share the reimbursement rates they’ve negotiated with other insurers.
  • Practices or tactics that delay introduction of generic drugs: Tactics by brand-name drug manufacturers to delay or block generic competitors from launching lower-priced generic drug alternatives. 

When just a few companies acquire and control large amounts of health-related data, the company may be able to:

  • prevent other companies from entering the market; or
  • reduce the incentives a competitor may have to innovate.

Despite complying with HIPAA, data transfers may harm competition when competing companies:

  • gain access and rights to claims data maintained by their competitors;
  • share detailed use or claims data;
  • share data in a way that may allow companies to monitor their rivals; or
  • use data in other ways that may harm competition.

When certifying bodies or accreditation organizations impose unnecessary recertification or accreditation requirements on healthcare providers. These requirements may:

  • raise the cost of your healthcare service or
  • decrease the number of healthcare practitioners available to you.

How to submit a healthcare competition complaint

Information from the public is vital to our work. If you think you have experienced practices that hurt competition in healthcare, please submit a complaint.

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Submit a complaint. 
Due to the volume of complaints, we may not be able to respond to each submission. 
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We review your report. 
If you provided contact information, someone might reach out for more info.  
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We determine next steps. 
Your complaint may give us the evidence we need to begin an investigation. Because investigations are confidential, we cannot let you know if we start one.

This form is for healthcare competition complaints only. Please do not submit complaints about failure to pay claims or cover healthcare services, increases in insurance rates, billing disputes, or general unhappiness about the healthcare system.

Frequently Asked Questions (FAQ)

The Department of Justice and the Federal Trade Commission will protect your confidentiality to the fullest extent possible under the law and also commit to supporting relevant whistleblower protections, including applicable protections for criminal antitrust complainants against unlawful retaliation
  
To submit an anonymous complaint, provide the complaint details, but do not enter your contact information.

We will follow our privacy policies to protect any information provided:

We ensure healthcare competition through these federal laws:

  • The Sherman Act - Prohibits certain agreements between companies that harm competition. It also prohibits companies from unlawfully gaining or maintaining monopoly power.
  • The Clayton Act - Prohibits mergers that may substantially lessen competition.
  • The Federal Trade Commission Act - Prohibits unfair methods of competition. It also prohibits companies from acting in unfair or deceptive ways.
  • The Robinson-Patman Act – Prohibits a seller from charging competing buyers different prices for the same good or discriminating compensation for advertising and other services.