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Achieving Superior Performance

Achieving Superior Performance

There are three boxes with three arrows connecting them.

The top center box says:

Positions of Advantage

  • Best performance
  • Best price
  • Most complete solution

The arrow connecting the top center box and the bottom right box says:

for Growth
and Profit

The bottom right box says:

Performance Outcomes

  • Satisfaction
  • Retention
  • Share
  • Profitability

The arrow connecting the bottom right box says and the bottom left box says:

Investing to
Sustain Advantages

The bottom left box says:

Sources of Advantage

  • Superior capabilities
  • Superior assets
  • Superior controls

The arrow connecting the bottom left box and the top center box says:


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Updated June 25, 2015