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GOVERNMENT EXHIBIT P4962
Executive Briefing Document
Nextel Communications, based in Reston, VA, is the 5th largest US wireless provider, and a leading provider of fully integrated, wireless communications services on the largest guaranteed, all-digital, wireless network in the country. Nextel's 4-in-l service--Nextel Digital Cellular, Nextel Direct Connect®, Nextel Mobile Messaging and Nextel Wireless Web--covers thousands of communities across the United States.
Nextel's core competency is the business customer, they offer many plans with very high minutes, and sell value based on employee productivity. Their annual revenue growth exceeded 30 % last year.
Highly Confidential PS-TE2251098
History with PeopleSoft/Current Applications Used
Nextel is a large user of Vantive CRM and HR. They have over 5,000 concurrent call center users on PSFT CRM. They purchased PSFT CRM Sales applications in March in a $1.4 million transaction. Current annual support fees are $ 1.9 million.
The HR application is outsourced to USi in an unsatisfactory arrangement. That contract expires in October and is not expected to be renewed.
Current software products licensed from PSFT are:
HR, BA, PR, CRM : Support, Sales, Mobile Sales, Marketing, Help Desk, Change Mgmnt, Telemarketing, Order Capture, Configurator, Communications Warehouse, CT1 Integration.
The relationship has been generally positive, however during a Vantive upgrade last year, they experienced serious outages, shutting down all of their call centers. This resulted in a $600,000 settlement paid by PSFT to Nextel.
Other key applications in place at Nextel are Oracle Financials and AMDOCS Billing. The AMDOCS product, Ensemble, was implemented in a $30 million project called BSO (Business Systems Overhaul) that was just completed. The Project Management team was led by Dick Cichanoiwicz and John Causey, who are running the Financials project (FSO) and will be in our meeting.
Products/Services: full Financials and Sourcing, procurement applications; final product set to be determined. Estimated revenue:
Oracle is our only competitor on this project. Nextel will:
Highly Confidential PS-TE2251099
Nextel has issued and RFQ for the integration piece of this project. It was sent to AnswerThink, Accenture, Acumen Systems, Bearing Point, Business Edge, CG/EY, Deloitte, IBM/PwC, Oracle Consulting, PeopleSoft Consulting. Nextel expects to split the work across multiple partners based on expertise, price, etc.
Objectives for Meeting
This decision is expected to be made within the next 7 days. PeopleSoft has come from behind, as we believe the financials personnel at Nextel fully expected to upgrade to Oracle 11i, staying with what they are familiar with.
Our team did a tremendous job turning this around and now believe we are in the lead. Specific meeting objectives are:
Highly Confidential PS-TE2251100