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Contact EOIR

The Communications and Legislative Affairs Division is the principal point of contact with the news media and Congress for the Executive Office for Immigration Review.

Communications and Legislative Affairs Division
5107 Leesburg Pike, 18th Floor
Falls Church, VA 22041

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Automated Case Information

Access online

OR via hotline: 1-800-898-7180 /  304-625-2050

TDD: 800-828-1120

BIA Office of the Chief Clerk

Filing Information: 703-605-1007

All mail sent by the U.S. Postal Service, hand delivery, courier, same day delivery, overnight or express delivery (including U.S. Postal Service express mail) should be sent to:

Board of Immigration Appeals
Office of the Chief Clerk
5107 Leesburg Pike, Suite 2000
Falls Church, VA 22041

BIA Emergency Stay Line

Emergency Stay Line

Monday through Friday, except federal holidays
9 a.m. - 5:30 p.m. Eastern Time

Office of the Chief Administrative Hearing Officer

Office of the Chief Administrative Hearing Officer Filing Information for Employer Sanctions and Anti-Discrimination Cases
703-305-1212 (fax)

Office of the Chief Administrative Hearing Officer
5107 Leesburg Pike, Suite 2519
Falls Church, VA 22041

Office of the General Counsel


Office of Equal Employment Opportunity

Office of Equal Employment Opportunity
5107 Leesburg Pike, Suite 2100
Falls Church, VA 22041
703-756-8582 EEO Main Line
703-305-0251 Fax

Filing an Informal Complaint

If you believe that you have been the victim of discrimination in your work or through the employment process, you must initiate contact with the EEO Office within 45 days of the occurrence of the alleged discrimination. The EEO office will advise you of your rights and will conduct an informal inquiry regarding your allegation(s). 


USDOJ Equal Employment Opportunity Policy

Employment Support for Persons with Disabilities

Through the Americans with Disabilities Act (ADA) Amendments Act of 2008, the Department can hire through traditional competitive hiring processes or by means of a non-competitive, or special appointing, authority. In addition, we are committed to providing reasonable accommodation throughout the hiring process and employment.

Eligibility Requirements

To be considered an individual with a disability, you must meet one of the following criteria:

  • Have a physical or mental impairment which substantially limits one or more of your major life activities;
  • Have a record of such an impairment; or,
  • Be regarded as having such an impairment.

Reasonable Accommodation

DOJ provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the job application and hiring process, and you meet the eligibility requirements listed above, please notify EOIR Reasonable Accommodations at The decision on granting a reasonable accommodation is handled on a case-by-case basis. For more information, please visit: Manual and Procedures for Providing Reasonable Accommodation at

Personal Assistant Services

Federal agencies are required to provide personal assistant services (PAS) during working hours to qualified persons with disabilities, who need assistance with performing activities of daily living that an individual would typically perform if he or she did not have a disability, and that is not otherwise required as an accommodation. These services include, for example, assistance with removing and putting on clothing, eating, and using the restroom. Individuals may use the DOJ reasonable accommodation process to request PAS. For more information, please visit the EEOC's page on.

Section 508 of the Rehabilitation Act of 1973, as amended (29 U.S.C. 794d)

Section 508 of the Rehabilitation Act of 1973, as amended requires agencies, during the procurement, development, maintenance, or use of Information and Communication Technology (ICT), to ensure that individuals with disabilities have access to and use of ICT information and data comparable to the access and use afforded to individuals without disabilities (i.e., “ICT accessibility”), unless an undue burden would be imposed on the agency.

Special Appointing Authorities

The Office of Personnel Management (OPM) has established special appointing authorities for people with disabilities. DOJ has the authority to use a special appointing authority to hire a qualified person with a disability for vacant positions. These special appointing authorities include:

  • 5 CFR 213.3102(ll) for hiring readers, interpreters and personal assistants. This excepted authority is used to appoint readers, interpreters and personal assistants for employees with severe disabilities.
  • 5 CFR 213.3102(t) for hiring people with intellectual disabilities. This excepted authority is used to appoint persons with intellectual disabilities who have demonstrated satisfactory performance through a temporary appointment, or have been certified as likely to succeed in performing the duties of the job. They may qualify for conversion to permanent status after two years of satisfactory service.
  • 5 CFR 213.3102(u) for hiring people with severe physical disabilities. This excepted authority is used to appoint persons with severe physical disabilities who have demonstrated satisfactory performance through a temporary appointment, or have been certified as likely to succeed in performing the duties of the job. After two years of satisfactory service, they may qualify for conversion to permanent status.
  • 5 CFR 213.3102(gg) for hiring people with psychiatric disabilities who have demonstrated their ability to perform satisfactorily under a temporary appointment [such as one authorized in 213.3102(i)(3)] or who are certified as likely to be able to perform the essential functions of the job, with or without reasonable accommodations, by a state vocational rehabilitation counselor, a U.S. Department of Veterans Affairs Veterans Benefits Administration psychologist, vocational rehabilitation counselor, or psychiatrist. Upon completion of 2 years of satisfactory service under this authority, the employee can be converted, at the discretion of the agency, to competitive status under the provisions of Executive Order 12125 as amended by Executive Order 13124.

Architectural Barriers Act Complaint Processing

The Architectural Barriers Act requires buildings or facilities to be accessible if they are designed, built or altered with federal dollars or leased by federal agencies after August 12, 1968.  Complaints about inaccessibility of Department of Justice buildings or facilities should be made directly to the U.S. Access Board.  Please visit the following site for more information:

EEO contacts


Updated February 7, 2024